Monday - Saturday, 11:00am - 12:00am
Me and my boyfriend have been here before in May and absolutely loved it. We got the N.Y. strip Australian. Came back and brought some friends from out of town and our steak didn’t taste as good then tried our friends N.Y. strip and we truly felt the steaks got mixed up. One was Australian, one was not. When we told the waiter, he was very unprofessional and kept saying “so what do you want, I’ll get a manager, what do you want” when all we said was we believed the steaks got mixed up do you think that’s possible?... he left a mark on our night and we didn’t enjoy anything after that. Brought us dessert but it wasn’t enough to cover the service quality. We didn’t want a free steak, dessert, or more drinks. We wanted a pure explanation and if we were wrong then that’s fine but to keep saying what do we want and insist on a manager coming when we did not ask for one made each and everyone of us offended! We truly have nothing good to say about the night or restaurant at this point and it was only our second time. We bragged about how amazing this place is and embarrassed ourselves in front of great people.
It truly felt that he saw we were in our younger 20s and had this notion that he could speak to us like we’re worthless and here for free food. Absolutely appalled by the judgement your waiter showed. I’d like to remind the restaurant that it’s not your job to worry if the customer can pay for their food or what their motive is behind choosing Gibson Italia. Your job was to give us great customer service and excellent food and hopefully they’ll come back.
Our waiter last time (May) was amazing and should be recognized for it since it’s not a consistent pattern throughout the restaurant.
We celebrated a 50th birthday party and had a fantastic time. The service was outstanding — courteous and prompt. The food was delicious. The bone-in filet was outstanding, and several guests ordered fish. Everything was top-notch. I highly recommend this restaurant. The views were amazing and ambience was great. We will definitely go again soon.
We came from out of town, and I wasn’t sure what’s to expect. The service was outstanding and so was the food. Definitely will come back!
Celebrate and such a wonderful place
A great restaurant and great view
The cucumber white grape gazpacho soup was phenomenal as was the scallop risotto
Called a few days ahead to request window seat... they gave a table in the back.
Otherwise food and service were terrific
The entire environment was beautiful, the view was outstanding, the food & service were excellent!
Zack made some great recommendations on the wine list. The bisque is the best I ve ever tasted!
Love this place
Waiters were very snooty.
Yeah, go to an italian place for a cheeseburger right? RIGHT!! Do it, thank me later.
Steak was amazing. All other dishes were not impressive at all. Service was lacking and demotivated. Beautiful location of course...
Loved it! Food was delicious! Cacio Pepe needs to always be on the menu and not just a special!!!
Impeccable service! Sat by the windows which had great river view. Steak was juicy and cooked just right.
Amazing food and unreal customer service! Thank you Adam!
One of the best views in the city. Food was delicious. Service was excellent. A great location for a special occasion or just a date night out.
Great meal! The servers were extremely attentive and helpful when asked questions about the menu. A new favorite for us. Started with the oysters, then the tartare. Both were great appetizers. Next we shared the Australian NY strip and scallops. Both were cooked perfectly.
Food, Service was great. Very relaxing atmosphere. Love the outdoor seating.
Phenomenal! Food, service, view!
Amazing as always!!
Delicious! Will return.
Great restaurant my 3rd time there , food was amazing as usual, service was good , views spectacular , drinks were sort of ok , we had 2 cocktails which were great and wine was good also
There is not a defined Gluten free menu and I think there needs to be , atmosphere was good but difficult conversation with friends as really loud that said I will be go back for sure , you will not be disappointed
Undercooked 3 out 5 steaks. The meat was just ok. Nothing about this place is Italian accept 4 pasta dishes. The service was great and the views are phenomenal.
Well I mean it's Gibson's....We had been looking forward to going to Gibson's Italia for a while now and it did not disappoint. Great service, great good, great drinks...what more could you want?
Terrific views... Of the city as well as the clientele. Nice night out.
Great service and food, but s-o-o-o-o-o-o loud.
Do we really need the music blasting over the loud conversations???
I let the waiter know that I was celebrating two belated birthdays and was not offered any options for bday cake or a special treat for my guests - I never asked for FREE
Great place with great view,went there for dinner with my wife we'll definitely go again.
This was not the first time that I have dined here. Our reservation was at 1:15p on a Thursday. It was not a busy day but our service was very slow. I don’t think it’s the server’s fault. We had several items ordered that came on a timely manner but there was a very long gap before our tomahawk steak was served. I was about to cancel the order but we decided to stay. No one apologized for the delay but we didn’t complain. We have noticed as well that there’s a lot of servers and busboys that day but for some reason they mostly stayed indoors while we were dining outdoors. We had to wait before we can signal someone to come to our table.
The food and service were great but the attraction here is the spectscular view!
Sit outside if weather permits and there is room. The view is even better and it is less frenetic than inside. Our server, Michael Rempert was great!
WOW, just. WOW!
Our food was fabulous. Service was impeccable. The view is spectacular and the ambiance perfect. A must whilst in ChiTown.
Outstanding in every way! From the phenomenal food to the exceptional service, it was a really nice dining experience.
The food is what you expect, good. We enjoyed the meal, but wouldn’t say we were blown away. We would go back, but beware it is VERY loud. Fun place but not for your soft spoken friends or coworkers. Not very Italian as the name of the restaurant would lead you to believe.
We celebrated a birthday there, which was underwhelming. The just stuck a “happy Birthday” chocolate on the desert we ordered.
the most disappointing high end lunch of my 30+ year career. My largest client to the nicest lunch place downtown..................we were sat timely. We waited 25 mins before i approached hostess as we had not seen a waiter...................Finally, after 35 mins, we got a waiter who was very kind and nice and accommodating. Food was awesome. Remembering this was a lunch...........when we finished eating (no dessert) we had been there for 97 minutes (LUNCH REMEMBER). Horrific service. I had 5 ladies with me who felt that Gibson's caters to men in suits and not women.
Only gripe was the timing of the food. The main course came out while we were still enjoying our appetizer. It should have been timed better.
The ambiance and view at Gibson's is wonderful and the outside dining is very nice. The waiters are very attentive and welcoming. The food is good with an average price for a fine restaurant and the customer service is great. There were a few mishaps during our dinner, but what impressed me most is how they handled it. I will go back and I would recommend Gibson's Italia.
I brought my 13 year old daughter here on her birthday. This is not a typical place to bring a young teen during a busy business lunch crowd, but the staff treated us wonderfully at every turn. We sat outside to enjoy the iconic view and while it was hard to choose, we settled on the buffala mozzarella, casarecce, and classic spaghetti and meatballs. It was delicious. A few rosés for mom, birthday cake for daughter and we sadly had to go....and walk it all off! Thank you Gibsons Italia.
Excellent meal. Food and service were equally great. And sitting outside on a nice day with great views doesn't hurt. Will definitely be back.