Gaucho Brazilian Steakhouse

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1. G

   Georgiaw

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food5service2ambience2

   The room was cavernous which felt empty. Wasn’t impressed the hall looked like a storage room. Thought it was closed. The food was good and the meats kept coming. The guys with the meats were polite and cordial. The wait staff was almost nonexistent. Had to constantly flag someone down for drinks. Was very disappointed that I was treating friends to your restaurant cuz of a birthday. When I informed one of meat servers and inquired about dessert, was told there was none, not even a scoop of ice cream with a candle for the birthday girl. Wasn’t asking for anything for free, would have been happy to pay, but no, no, no offer. You need help in the hospitality department. I heard that Walnut Creek’s restaurant by same name hits all the high marks. You ought to try them yourselves.

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2. J

   Jeni

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food2service1ambience1

   Horrible experience, costly for the quality of food. the buffet food looked like it hadn't been replenished for hours and they refused to take our groupons. It was overpriced the website claimed the cuisine was 59 dollars for each person yet the waiter quoted us 70 per plate. Dont waste your money here. There are better establishments for that price.

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3. H

   Huberto

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service4ambience5

   Absolutely excellent food - even the mostly vegetarian salad bar had excellent variety and artistic dishes. And the meat can't be beat! Great ambience and very courteous service. You pay for what you get, though (also 25pct mandatory tip for parties over about 6), but this is worth it every so often - particularly on nights with dancing! Note their Mon -Thurs discount.

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4. NO

   NORCALRN

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined on September 10, 2022

   overall1food1service2ambience4

   FIRST TIME DINING @GAUCHO IN SAN RAMON. CORRECT DATE & TIME OF RESERVATIONS MADE ON OPEN TABLE. INCORRECT INFORMATION OF GAUCHO NOTED ON OPEN TABLE - OFFERS HAPPY HOUR 4:45pm - 8:30pm, 9:00pm - 1:30am. THERE'S NO HAPPY HOUR! WE DID ARRIVE EARLY FOR OUR RESERVATIONS - STAFF DID SEAT OUR PARTY EARLY. WE CHOSE THE BRAZILIAN STEAKHOUSE EXPERIENCE = UNLIMITED SALAD BAR & MEATS. OUR PARTY CHOSE TO HAVE THE SALAD BAR PRIOR TO MEATS - SALAD BAR WAS SCARCE. WE INQUIRED ABOUT THE PRETTY MUCH EMPTY SALAD BAR = FEMALE STAFF SAID KITCHEN STAFF SAID IT'LL BE ABOUT 15 mins. THE SALAD BAR SHOULD BE FULLY STOCKED WITH ITEMS - WHEN LOW, STAFF SHOULD BE REPLENSHING THE LOW ITEMS PRIOR TO PATRONS HAVING TO ASK FOR FOOD. THE VARIETY OF MEAT CHOICES WERE NOT MUCH FOR THE PRICE $69.99. ESPECIALLY COMPARED TO OTHER BRAZILIAN RESTAURANTS OUR PARTY HAVE DINED AT SUCH AS FOGO de CHAO; TEXAS de BRAZIL... THE PRICE FOR THE DINNER SHOULD EQUAL GREAT QUALITY OF FOOD & SERVICE. NOTED THIS WAS NOT A GRAND OPENING FOR THE RESTAURANT. ASKED STAFF MEMBER HOW LONG THE RESTAURANT HAS BEEN OPEN - HE ANSWERED ONE YEAR. UNACCEPTABLE FOR A STEAKHOUSE!

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5. AH

   AmandaH

   Denver

   1 review

   5.0

   1 review

   Dined on September 4, 2022

   overall5food4service4ambience5

   My family loves coming to Gaucho for special occasions. Huge fans of rodizio/churrasco style dining and thrilled to have something like this so close to home!

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6. SG

   SanG

   San Francisco

   1 review

   2.0

   1 review

   Dined on August 14, 2022

   overall2food2service2ambience2

   Way too overpriced for the value you are getting. Meats were cold.

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7. C

   Calbear

   San Francisco

   13 reviews

   5.0

   13 reviews

   Dined on August 12, 2022

   overall5food5service5ambience4

   We had a great dinner on 8/11. The food was excellent, the staff was friendly and attentive. Since it was a Thursday night, it was quiet which worked well for us. We were celebrating a birthday and received, unexpectedly, a complimentary dessert for the birthday person. That was a really nice touch. We also got to meet the owner Hassan who is very personable, friendly and very knowledgeable about wines and drinks in general. Overall a very nice dining experience.

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8. T

   Theresa

   San Francisco

   1 review

   5.0

   1 review

   Dined on August 6, 2022

   overall5food5service5ambience5

   The food and service was excellent. Ask for Alex the bartender owner He will help you out anything you need friendly environment For family and friends

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9. H

   Hasans

   Chicago

   1 review

   5.0

   1 review

   Dined on July 17, 2022

   overall5food5service5ambience5

   Amazing Service and Amazing Food. The Meat was not stopping and we ate the delicious variety of food.

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10. OT

    OpenTable Diner

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on July 2, 2022

    overall1food1service1ambience1

    Despite the fact that the place had relatively few customers, the service was pathetic. Waiter never returned to the table after delivering initial drinks. He certainly was not busy with other customers. Skip this place. The atmosphere was boring and sterile. DJ was playing lame videos from the 80’s.

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11. BL

    BethL

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    The food is amazing. And we will absolutely go back again soon...

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12. G

    Georges

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food5service2ambience2

    Food was great- service was not, bartender also did not know what he was doing, was using his phone to look up recipes, and took over 20 minutes to make a drink. Our server who gave us the meat, did not speak English, although that is fine, not appreciate for someone who doesn't know what they are serving us, and cannot answer questions about the meat.

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13. OT

    OpenTable Diner

    Chicago

    8 reviews

    vip
    2.0

    8 reviews

    Dined on June 4, 2022

    overall2food3service2ambience2

    Way overpriced

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14. KE

    KETM

    San Francisco

    1 review

    3.0

    1 review

    Dined on May 28, 2022

    overall3food4service3ambience2

    No ambiance. Mediocre service. Won't be coming back

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15. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 11, 2022

    overall5food5service5ambience5

    Good food! good service ! worth your time on the nice beautiful date❤️

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16. TP

    TonyP

    San Francisco

    15 reviews

    vip
    2.0

    15 reviews

    Dined on May 9, 2022

    overall2food2service1ambience1

    The salad bar contents looked like they’d been purchased at 7-11. Only a couple of tasteful items. Meats were limited in choice and the cravers were far and few between - as were the helpers. I’ve enjoyed this type of restaurant before - in the US and in Bahia I’m not coming back.

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17. AB

    AprilB

    New York Area

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    This is not an authentic Brazillian. The worst experience ever. Patrons be advised. Not a good choice. You'll thank me later.

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18. OT

    OpenTable Diner

    Hawaii

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service2ambience1

    Mother’s Day. Wtf is this?? This is NOT a Brazilian steak house worth going to. The salad bar?? Uhhh okay…. Not much salad Go to the one in Walnut Creek or Concord and then compare. Disgusting food

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19. JH

    JaneH

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service4ambience3

    The food and service was good, but way overpriced. If you like the feel of eating in a Las Vegas style nightclub, this is the place. While we liked our meal, not likely to come back.

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20. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on April 30, 2022

    overall3food5service1ambience3

    It was a Birthday dinner 60th … our server brought us water we ordered Tea . 30 minutes later we had to ask her for our tea , she told us they had to go to the store to buy some cuz they ran out …. After that we didn’t see her till we got up to pay the bill …

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21. JC

    JamesC

    San Francisco

    4 reviews

    vip
    2.0

    4 reviews

    Dined on April 24, 2022

    overall2food1service2ambience1

    This is a horrifying excuse for a Brazilian steakhouse. This is more like a night club where they are running a side gig and attempting a Brazilian steakhouse. It’s obvious there are no Brazilians involved in this steakhouse because it lacks everything you would expect. Salad bar an absolute joke and the meat was very questionable. This is one of those places that if you don’t read the reviews and you go in accidentally, it will be a one and done situation

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22. EW

    EileenW

    San Francisco

    1 review

    1.0

    1 review

    Dined on April 19, 2022

    overall1food1service1ambience1

    Very disappointed in food! All the meat choices were too salty and we asked for medium rare and everything was well done! There was only one other table occupied in the restaurant and our service was slow! I was celebrating a big birthday and mentioned it to our waiter and he did not acknowledge it! Never been to a restaurant when we weren’t offered a free dessert or something for a birthday! Will not return for almost terrible food that was very expensive!!!

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23. PA

    PaulA

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    It was excellent service was top notch food Was exceptional recommend it highly will be going again

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24. T

    Techie

    San Francisco

    1 review

    3.0

    1 review

    Dined on March 20, 2022

    overall3food3service4ambience3

    The food was ok. Wish they had more selection on both the main and sides. Some of the sides weren’t fresh tasting. Some were even sour. The asparagus were hard. The price wasn’t commensurate to the food offered and served. Wishing it was similar to Espetus in San Mateo.

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25. KT

    KarenT

    Las Vegas

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food3service5ambience1

    Salad bar was very disappointing. Meat was fantastic and there was plenty of it. Service was great and everyone was very friendly. It doesn’t match the quality of salad bars at other Brazilian steak house experiences.

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26. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on March 18, 2022

    overall5food5service5ambience5

    Excellent food and the staff was great will definitely go back

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27. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food5service5ambience5

    I have been a long time patron of the previous club that was at this location and I’ve come to know Alex the restaurant manager who’s doing an amazing fabulous job the music on Saturday night was no less than an amazing dance floor was crowded people were dancing having a wonderful time service is always excellent I would highly recommend that you take the opportunity to come and visit

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28. CR

    ChandraR

    San Francisco

    3 reviews

    vip
    1.0

    3 reviews

    Dined on March 11, 2022

    overall1food2service2ambience1

    I was super excited that we have a Brazillian steakhouse in San Ramon. I was waiting for months for them to open. Their opening date got delayed several times. Finally, they have opened and I couldn't wait to go. This is by far the worst Brazillian steakhouse I have ever been to. I have been to Brazillian steak houses all over the world and many cities in US. Typically, Brazillian steakhouses (Fogo, Galpao Guacho, etc) have a great ambiance, entry to this restaurant feels like you are walking into a run-down hole-in-the-wall kind of restaurant. Staff for the most part is clueless. None of them were Brazilians. Extremely pricey for the food and service. They hardly have few choices of meat. The meat was not hot and it was at best warm. The quality of the meat was okay. The salad bar selection was pretty bad. It was very difficult to reach the salad bar items. If you are a tall person, either you would have to squat down to reach salad bar items because of sneeze guard or you would have to bend your arm at an awkward angle to get to the food. The salad bar had a very limited selection. They had only one side item, which was cheese bread. Which was pretty decent. Typically we see a lot of other sides in Brazillian steakhouses. If you are used to other Brazillian steakhouses, you will be super disappointed. They had a boatload of alcohol selection and the drinks were pretty bad. They had a poor selection of wine. Cocktails were sweet syrups with very little alcohol. If you want to enjoy a good Brazillian steakhouse, please drive to Walnut Creek, Concord, San Jose, Palo Alto, San Francisco and enjoy good food. What a waste of money. Very disappointed. I usually don't write reviews but this requires a negative review so that others don't waste their hard-earned money as I did.

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29. I

    Iamnotmarthastewart

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on March 10, 2022

    overall1food1service2ambience1

    You can't put lipstick on a pig. Arrived @ 7:45....no other diners in the place. The bright lighting was VERY off-putting...felt like you were in a HS gym. Looked at the salad bar....pathetic. Decedied against going any further & left. They should have stuck to ONE offering.....gaucho or disco. Not both.

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30. J

    Japangirl

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on March 5, 2022

    overall3food3service3ambience2

    It was ok- slow in coming around with cuts of meat

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31. ES

    EdgarS

    San Francisco

    9 reviews

    vip
    3.0

    9 reviews

    Dined on March 5, 2022

    overall3food3service4ambience3

    The food was below average for the price!

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32. TM

    TessM

    San Francisco

    1 review

    5.0

    1 review

    Dined on March 1, 2022

    overall5food5service5ambience5

    Great service! The meat kept coming! We couldn't eat anymore before we left. The salad bar had a great selection. The fruit was so fresh and juicy. Potatoes had something on them that made them tiny and the Mac and cheese was so creamy and cheesy.....I could have just filled up before the meat came. If you want a nice treat for dinner or date night, this is it!

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33. KS

    KaherS

    Cleveland

    1 review

    5.0

    1 review

    Dined on February 28, 2022

    overall5food5service5ambience5

    Very good service , very clean , a lot of food nice verity and very good service had a good time

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34. RD

    RiaD

    San Francisco

    1 review

    2.0

    1 review

    Dined on February 27, 2022

    overall2food1service2ambience1

    Food was extremely overpriced and underwhelming in choices. $55 for a salad bar which basically had nothing. They need to up their game and food options if they want to succeed. Very disappointing.

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35. Z

    Zotter

    San Francisco

    19 reviews

    3.0

    19 reviews

    Dined on February 26, 2022

    overall3food4service4ambience2

    The food is very good as well as the service. The salad bar is quite simplistic and lacking in variety. We've gone to several Churascario-type venues and all comparatively were, by far, more opulent. The lighting is a little too too bright [using 5k to 6k kelvin bulb temperatures] leaving ambiance a cold feeling and a little lacking. Entry way appears littered and barren almost wondering if the venue was even open. Outside entry needs cleaning and some decorative embellishing[large potted topiaries and/or statuary] would help with a more welcoming feeling.

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