Fox & Hound - Schaumburg
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We were in from out of town to celebrate my mother's 80th birthday. We contacted the Fox and Hound staff ahead of time and they took great care of us! They gave us a quiet area of the restaurant, fantastic service, let us decorate and bring in our own b'day cake, and the food was fantastic. We had kids, old folks, carnivores, vegans, and non-gluten eaters. We all loved what we ordered to eat! The macaroni and cheese burgers was especially a big hit!
Upon check-in, the hostess didn't even know what Open Table was. The service was incredibly slow for 6:30 on a Friday night, it took a very long time for everything, especially drinks. We had wings that were supposed to be spicy garlic, they were not spicy at all, the sauce was in chunks and not covering the wings. The burger was overcooked, and the spinach salad was lacking in flavor. Upon leaving we asked again about Open Table and the hostess offered to get a manager which we declined.
The food and ambiance were great, but the service was unfortunately poor. We had to ask for a waitress to service our table, it took a very long time for our drinks, she forgot our plates, napkins, and forks. It was not busy either, there were many open tables. She was a very nice woman, but there was a true lack of organization amongst the service staff.
New Year’s Eve Pre- dinner. First time here and food was very good. Big portions.
Thank you for being kind to my friends!
- Too noisy
- Seating was awful
- Literally have to hold the jackets on lap
- No pool table (You guys should warn the user if the play area is fully booked)
- Very late service
- Order chaos
Food and atmosphere was great. However, the restaurant was not honoring Opentable reservations.
Awesome Staff on a quiet Sunday evening. Great food with sufficient portions and the Manager even took the time to accommodate a special order from the kitchen.
The manager and staff are very friendly and helpful
Fox and Hound was great. Our group had a good time. I like that there is a lot of different games we could play but because of the prices we only played pool. It would be nice if they offered some kind of package to include several different games for larger groups who want to split up and play different games.
Great place! Great food!
Food and service were great, especially the meatball appetizer.
Great waiter. Good food.
This was my first visit and definitely will not be my last! Such a great place to hang out and watch the March madness games! The food and service were excellent!
Found the food great, you guys might want to deep clean that rug in the gaming area walking in you get a deep smell that says I haven't been cleaned in ages.
High energy location. The food was good typical bar fare. The service was awful. The server was nice but incredibly slow and even forgetful. The other issue is they had scheduled parties and did not adjust bartender support so they could not keep up with the volume of people. They are cutting costs by not having enough people working. I don’t know they will be able to keep servers with their workload expectations.