Fogo de Chao - The Wharf, DC

Commentaires sur le restaurant Fogo de Chao - The Wharf, DC de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Swinita

   Washington DC1 commentaire

   2.0

   Y est allé il y a 2 jours

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   The restaurant was beautiful . The service was absolutely horrible . Our waitress Jasmine ?? was slow and never checked on us . We had sparkling water and she put tap water into our glasses . We had 6pm reservations . My daughter did not get her meal till 6:50pm . Only because I had to hunt every human available . We finally got some service with meats. They would service the table behind us and walk away from our table. It was my son bday which I noted on reservation but he did not receive brownie with candle . We got our sparkling water after we asked for the check. we were so disappointed we didn’t bother with dessert. Need better service
   

   Fogo de Chao - The Wharf, DCA répondu aujourd'hui

   Swinita, we appreciate your feedback about your recent visit. It's disappointing to hear about the service challenges you faced, as our goal is to provide an attentive experience for every guest. Please reach out through the contact form on our website so we can address your concerns and work towards a more positive experience in the future. Thank you.
   

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2. R

   Rick VIP

   New York City1 commentaire

   1.0

   Y est allé il y a 4 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   Was very difficult to get food service at our table. It was so bad the on duty manager commented that he “wasn’t seeing much of any meat on our plates.” We replied with, “either are we.” We were then offered chicken most of the night and top sirloin about 15x after asking for steak. We only saw a very slim offering of meats the entire visit. Unfortunately, we will never return to this location and it leaves us discussing the restaurants decline in market. Sorry Fogo, you lost a long standing customer. Left restaurant disappointed and hungry.
   

   Fogo de Chao - The Wharf, DCA répondu il y a 3 jours

   Rick, we're sorry for the disappointment you felt during your visit. Our goal is to provide a variety of cuts to our guests, and it's concerning to hear this wasn't your experience. We would appreciate the opportunity to further discuss your visit. Please reach out through our website's contact form so we can address your concerns. Thank you.
   

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3. T

   Telma

   New York City4 commentaires

   4.0

   Y est allé il y a 6 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   We love Rodizio as a family so of course we had to try a new restaurant. Food was great. Service was a little slow. My husband ordered an old fashioned before our main meal and only received it at the end of the meal. The waitress kept saying it's on its way only to find out it was served to a different table. We ordered french fries for our son and came towards the end of his meal. We also requested an espresso and never received it. It was on my bill and I was very annoyed for how long I had to wait so the tip I left was less than I intended.
   

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4. M

   Marlon

   New Orleans47 commentaires

   3.0

   Y est allé le 22 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Always good to eat at Fogo. Service cold be a little better. Also we were sat close to the service station and we were listing some servers complain about patrons no tipping accordingly and some servers bumped to us couple times.
   

   Fogo de Chao - The Wharf, DCA répondu le 24 avril 2025

   Thank you for choosing to dine with us, Marlon. We're concerned about your experience with the seating and service during your visit. Your insights are valuable, and we invite you to share more details through our website contact form so we can address these concerns. We're committed to improving and providing a better experience next time. Thank you.
   

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5. L

   Lisa

   Washington DC28 commentaires

   5.0

   Y est allé le 22 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Outstanding!!!! I took my administrative team to lunch today and the service, food quality and aesthetics were outstanding.
   

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6. W

   Wanda

   Washington DC9 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   I was underwhelmed. The buffet was not replenished while we were there…nothing to chose from because most of the platters were empty. They ran out of waffles at 12:45 for brunch 🤔. Had to ask for the meats that I wanted…they came around sparenly with meats…and what ever happened to the short ribs that they used to offer? One of the servers told me that they stopped serving pork, then proceeded a little while later to offer pork rolled in Parmesan cheese. For the $68 I spent for the food not to include drinks and deserts, I was extremely not satisfied and will not be back
   

   Fogo de Chao - The Wharf, DCA répondu le 22 avril 2025

   Wanda, we're sorry to hear that your experience did not meet your expectations. Our team aims to provide a varied and consistently replenished Market Table and churrasco selection. We appreciate your feedback, and we'd like to hear more about your experience. Please reach out to us through our website contact form so we can address your concerns. Thank you.
   

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7. A

   Anissa

   Panhandle (Texas)1 commentaire

   5.0

   Y est allé le 14 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our waitress was very attentive and observant and the overall experience was amazing as well.
   

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8. A

   Andrew

   New York City13 commentaires

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Really great experience at the Fogo de Chao restaurant. The manager did an exceptional job - we will be sure to come back!
   

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9. P

   Patricia

   New York City2 commentaires

   5.0

   Y est allé le 31 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a wonderful time dining at Fogo de Chão. From the moment we walked in, the ambiance was warm and welcoming, with the familiar upscale churrascaria feel that makes you excited for the experience ahead. Our server, Aubrey, was truly the highlight of the afternoon. She was absolutely amazing—attentive without being overbearing, lively, and incredibly informative. She explained the menu and dining process clearly and with a great spirit. Her energy was contagious, and she seemed genuinely happy to be there, which added a positive and personal touch to our meal. The food was delicious, especially the variety of meats that came around consistently. The salad bar was fresh and well-stocked, and the sides complemented the meal nicely. Overall, the quality of the food and service made for a memorable meal. We’ll definitely be back—and we’ll be asking for Aubrey.
   

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10. C

    Clifford

    Washington DC4 commentaires

    3.0

    Y est allé le 30 mars 2025

    1. Cote globale 3
    2. Nourriture 5
    3. Service 2
    4. Ambiance 4

    Been going to Fogo for almost 26 years but this is my first negative review. We met our server Josh initially, didn’t get a friendly vibe, he seemed very busy. We ordered drinks from the bar and the additional lobster tail to accompany our meal. We tried to hunt down Josh, but it seemed he forgot about us Our drinks arrived at the end of our meal and the lobster never arrived. The most painful part was trying to get our bill. We never saw Josh after the first and second stops. We had to flag other servers/busboys/manager, btw, they were great. The drinks delay was not Josh’s fault but it added to our frustration to the experience. I did leave a generous tip because the other people we flagged down were friendly, courteous, and helpful. It’s a shame I was introducing and bragging how great my experience with Fogo is to my guest, and our overall experience wasn’t great at all.
    

    Fogo de Chao - The Wharf, DCA répondu le 1 avril 2025

    Clifford, we're truly sorry to hear that your recent experience didn't reflect the excellent service you’ve come to expect from us over the years. We understand your frustration with the service delays, and our team would like to have the opportunity to make things right. Please reach out via the contact form on our website so we can address your concerns directly. Thank you.
    

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