Fogo de Chao - Emeryville, CA

Fogo de Chao - Emeryville, CA​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Suyash

   ラスベガス評価・口コミ (3)

   5.0

   3日前にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Had a great time celebrating birthday. There was a slight hiccup but the entire staff and George were quick to make it right. JP was our waiter and he was phenomenal too! Thanks to everyone
   

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2. K

   Karmela

   カリフォルニア州セントラルコースト評価・口コミ (2)

   1.0

   2025年4月28日にご来店

   1. 総合評価 1
   2. 料理 2
   3. サービス 1
   4. 雰囲気 3

   My fiancé and I visited Fogo de Chão in Emeryville excited to try their "Best of Brazil" special. While some aspects of the meal were enjoyable -- particularly the top sirloin, which was cooked beautifully -- the overall experience was disappointing and fell well below expectations, especially for a restaurant of this caliber. From the moment we were seated, service was an ongoing issue. Our server repeatedly told us she would bring items we requested -- such as plates, the traditional dining medallions essential for the steakhouse experience, and beverages -- but consistently failed to follow through. After waiting over 20 minutes without receiving any food or the medallions, we had to flag down another server to assist us. My fiancé requested a Coca-Cola three separate times, but ultimately had to get up and go to the bar himself to retrieve it after being ignored. It wasn't just our table; we noticed the server struggling with others around us as well, which left us genuinely concerned about her well-being. It appeared the table with about 6 guests seated right next to us had similar issues. Adding to the disappointment, one of the staff who I assume was of higher ranking (she was wearing all black), was visibly preoccupied with texting on her cell phone while on the floor, making little effort to oversee the dining experience or support the staff. Although the top sirloin was EXCELLENT, the picanha -- which we were especially looking forward to -- was unfortunately underwhelming. I felt the store was a bit short-staffed serving meat, given the amount of customers present and we barely got attention to our table. Given the reputation of Fogo de Chão, we expected a far more polished and attentive experience. While we appreciated the "Best of Brazil" offerings, the poor service and lack of management oversight greatly diminished what should have been a special evening.
   

   Fogo de Chao - Emeryville, CA2025年4月29日に返信済み

   Karmela, we're truly sorry we missed the mark for you during your visit. Our goal is to provide attentive service and it concerns us to hear this wasn't the case for your special evening. We'd like to address your concerns directly, so please reach out via our website contact form. We'll work toward a five-star experience for you. Thank you.
   

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3. OT

   OpenTable ダイナー

   タホ、リノ周辺評価・口コミ (1)

   1.0

   2025年4月28日にご来店

   1. 総合評価 1
   2. 料理 4
   3. サービス 1
   4. 雰囲気 3

   Horrible service, we had to wait for a table even though I had reservations for a week. When we were finally sat down it felt like the crew completely forgot about us, no one took our order or even got us water and bread for 30 minutes
   

   Fogo de Chao - Emeryville, CA2025年4月29日に返信済み

   We're sorry to learn about your experience, as we strive to deliver efficient and attentive service. Our team is eager to address your concerns. Kindly connect with us through our website contact form so we can address this and work toward a better experience. Thank you.
   

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4. L

   Lauren VIP

   サンフランシスコ・ベイ周辺評価・口コミ (8)

   5.0

   2025年4月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had a graduation celebration in a private room. It was a great choice. Good food and service. Deserts are awesome!! Omar took good care of us. I loved the location after Mill’s college graduation. Parking not bad. Easy to Uber too.
   

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5. M

   MONA

   サンフランシスコ・ベイ周辺評価・口コミ (1)

   1.0

   2025年4月20日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 3
   4. 雰囲気 4

   Wasn’t worth the price barley received any meat was definitely was not an “all you can eat”
   

   Fogo de Chao - Emeryville, CA2025年4月22日に返信済み

   Mona, we're sorry to hear your visit didn't meet expectations regarding our all-you-can-eat offering. Our team is eager to ensure you have a better experience next time. Please reach out through our website's contact form so we can address your concerns and work toward a more satisfying visit. Thank you.
   

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6. T

   Tony VIP

   ロサンゼルス評価・口コミ (1)

   1.0

   2025年4月20日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 2

   Meat is dry and/or too salty. Service is extremely slow. Very annoying experience. Will not return.
   

   Fogo de Chao - Emeryville, CA2025年4月22日に返信済み

   Tony, we're sorry to hear your visit didn't meet expectations. We aim for flavorful cuts and prompt service, and it's concerning to hear this wasn't the case. Please reach out via our website contact form to share more about your experience. Thank you.
   

   1​人がこの情報が役に立ったと言っています

7. j

   jhenie lauder VIP

   サンフランシスコ・ベイ周辺評価・口コミ (102)

   5.0

   2025年4月16日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We got the dinner special. All the meats have flavor , free variety of sides, salads and fruits the unlimited meat service is carnivore experience the staff are awesome and friendly Near by paid parking we did 4 hours for $6 no bad If ism in the neighborhood absolutely will return
   

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8. A

   Annabelle

   サンフランシスコ・ベイ周辺評価・口コミ (181)

   4.0

   2025年4月9日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 3
   4. 雰囲気 5

   Two of our party ordered the Full Churasco- meat cuts very good quality and well seasoned. I had the Chilean sea bass which was delicious. Staff was nice but what waitress was not as attentive - got busy.
   

   Fogo de Chao - Emeryville, CA1日前に返信済み

   Annabelle, we appreciate your feedback and are pleased to hear you enjoyed the churrasco and sea bass. It's concerning, however, that the service was not as attentive as expected. Please reach out via our website contact form so we can learn more about your visit and work towards enhancing your experience. Warm Regards.
   

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9. L

   Lehny

   サンフランシスコ・ベイ周辺評価・口コミ (20)

   5.0

   2025年4月7日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We were there to celebrate a birthday and were not disappointed! Food was good; service was great. The market bar was well balanced! We will be back for sure!
   

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10. J

    James VIP

    ロサンゼルス評価・口コミ (2)

    3.0

    2025年4月7日にご来店

    1. 総合評価 3
    2. 料理 2
    3. サービス 3
    4. 雰囲気 4

    Half of Meat options were wrapped in pork… Meat was consistently overcooked and lacked seasoning. Very expensive and over priced compared to better stakehouses
    

    Fogo de Chao - Emeryville, CA2025年4月8日に返信済み

    James, we appreciate your feedback and are sorry to hear that your experience didn't meet your expectations. Our team values guest input as we strive to improve. Please contact us through our website contact form so we can address your concerns and work toward enhancing your experience. Thank you.
    

    1​人がこの情報が役に立ったと言っています