Fogo de Chao - Emeryville, CA

Commentaires sur le restaurant Fogo de Chao - Emeryville, CA de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Karmela

   Côte centrale californienne2 commentaires

   1.0

   Y est allé il y a 6 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 3

   My fiancé and I visited Fogo de Chão in Emeryville excited to try their "Best of Brazil" special. While some aspects of the meal were enjoyable -- particularly the top sirloin, which was cooked beautifully -- the overall experience was disappointing and fell well below expectations, especially for a restaurant of this caliber. From the moment we were seated, service was an ongoing issue. Our server repeatedly told us she would bring items we requested -- such as plates, the traditional dining medallions essential for the steakhouse experience, and beverages -- but consistently failed to follow through. After waiting over 20 minutes without receiving any food or the medallions, we had to flag down another server to assist us. My fiancé requested a Coca-Cola three separate times, but ultimately had to get up and go to the bar himself to retrieve it after being ignored. It wasn't just our table; we noticed the server struggling with others around us as well, which left us genuinely concerned about her well-being. It appeared the table with about 6 guests seated right next to us had similar issues. Adding to the disappointment, one of the staff who I assume was of higher ranking (she was wearing all black), was visibly preoccupied with texting on her cell phone while on the floor, making little effort to oversee the dining experience or support the staff. Although the top sirloin was EXCELLENT, the picanha -- which we were especially looking forward to -- was unfortunately underwhelming. I felt the store was a bit short-staffed serving meat, given the amount of customers present and we barely got attention to our table. Given the reputation of Fogo de Chão, we expected a far more polished and attentive experience. While we appreciated the "Best of Brazil" offerings, the poor service and lack of management oversight greatly diminished what should have been a special evening.
   

   Fogo de Chao - Emeryville, CAA répondu il y a 5 jours

   Karmela, we're truly sorry we missed the mark for you during your visit. Our goal is to provide attentive service and it concerns us to hear this wasn't the case for your special evening. We'd like to address your concerns directly, so please reach out via our website contact form. We'll work toward a five-star experience for you. Thank you.
   

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2. OT

   Client d'OpenTable

   Tahoe 1 commentaire

   1.0

   Y est allé il y a 6 jours

   1. Cote globale 1
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   Horrible service, we had to wait for a table even though I had reservations for a week. When we were finally sat down it felt like the crew completely forgot about us, no one took our order or even got us water and bread for 30 minutes
   

   Fogo de Chao - Emeryville, CAA répondu il y a 5 jours

   We're sorry to learn about your experience, as we strive to deliver efficient and attentive service. Our team is eager to address your concerns. Kindly connect with us through our website contact form so we can address this and work toward a better experience. Thank you.
   

   1 personne a trouvé ce commentaire utile

3. L

   Lauren VIP

   San Francisco8 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a graduation celebration in a private room. It was a great choice. Good food and service. Deserts are awesome!! Omar took good care of us. I loved the location after Mill’s college graduation. Parking not bad. Easy to Uber too.
   

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4. M

   MONA

   San Francisco1 commentaire

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 4

   Wasn’t worth the price barley received any meat was definitely was not an “all you can eat”
   

   Fogo de Chao - Emeryville, CAA répondu le 22 avril 2025

   Mona, we're sorry to hear your visit didn't meet expectations regarding our all-you-can-eat offering. Our team is eager to ensure you have a better experience next time. Please reach out through our website's contact form so we can address your concerns and work toward a more satisfying visit. Thank you.
   

   1 personne a trouvé ce commentaire utile

5. T

   Tony VIP

   Los Angeles1 commentaire

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   Meat is dry and/or too salty. Service is extremely slow. Very annoying experience. Will not return.
   

   Fogo de Chao - Emeryville, CAA répondu le 22 avril 2025

   Tony, we're sorry to hear your visit didn't meet expectations. We aim for flavorful cuts and prompt service, and it's concerning to hear this wasn't the case. Please reach out via our website contact form to share more about your experience. Thank you.
   

   1 personne a trouvé ce commentaire utile

6. j

   jhenie lauder VIP

   San Francisco102 commentaires

   5.0

   Y est allé le 16 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We got the dinner special. All the meats have flavor , free variety of sides, salads and fruits the unlimited meat service is carnivore experience the staff are awesome and friendly Near by paid parking we did 4 hours for $6 no bad If ism in the neighborhood absolutely will return
   

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7. A

   Annabelle

   San Francisco181 commentaires

   4.0

   Y est allé le 9 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 3
   4. Ambiance 5

   Two of our party ordered the Full Churasco- meat cuts very good quality and well seasoned. I had the Chilean sea bass which was delicious. Staff was nice but what waitress was not as attentive - got busy.
   

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8. L

   Lehny

   San Francisco20 commentaires

   5.0

   Y est allé le 7 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We were there to celebrate a birthday and were not disappointed! Food was good; service was great. The market bar was well balanced! We will be back for sure!
   

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9. J

   James VIP

   Los Angeles2 commentaires

   3.0

   Y est allé le 7 avril 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   Half of Meat options were wrapped in pork… Meat was consistently overcooked and lacked seasoning. Very expensive and over priced compared to better stakehouses
   

   Fogo de Chao - Emeryville, CAA répondu le 8 avril 2025

   James, we appreciate your feedback and are sorry to hear that your experience didn't meet your expectations. Our team values guest input as we strive to improve. Please contact us through our website contact form so we can address your concerns and work toward enhancing your experience. Thank you.
   

   1 personne a trouvé ce commentaire utile

10. A

    Angie

    San Francisco2 commentaires

    5.0

    Y est allé le 5 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    It was a great dinner with my family. JP was our waiter and he made the evening absolutely fantastic!
    

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