Invite your guests to a truly unique group dining experience! Whether for private dining rooms, or to interact in our main dining areas, Fogo de Chão® is the perfect location for parties of 15 to 110View Private Dining Details
We are regulars at Fogo de Chao's Seattle and Portland locations, and we've never had anything but outstanding experiences at both of those locations. That made our experience last night at the San Antonio location both surprising and deeply disappointing. First, we were surprised at how ordinary the restaurant decor is. Not a problem, but no where even close to the warm, high-ambiance we've come to expect. Second, our initial server failed to take our drink orders and it took a long time to get anyone's help. Third, we were offered sirloin over nine times with little other variety offered. When we were asked what we were waiting for, we were told multiple times it was coming. About 30 minutes later it finally came around. This never would happen at our home locations. Fourth, we repeatedly ran out of the cheese rolls and had to wait a long time only to have a bowl of four brought for our party of four. Seriously?!? Are they being rationed? Also something we've never encountered before. Finally, when we finished eating and were ready for the check, it took forever to get anyone's attention (and we are not shy people). In short, our family of four felt like an afterthought throughout the evening in every regard when the main attention appeared to be on the larger groups of convention attendees. That never makes for a good dining experience, but it's especially galling when the bill is far north of $200. I suspect that catering to one-time visitors rather than repeat customers has negatively affected their service. Bottom line: Avoid this location.
Worst meat I have ever had.
Great experience. Great food. Friendly staff. Love the location. All the above
It was amazing , the service the food . It was our first time and they did an amazing job.
All of the food was really good. The service once we were seated for dining was excellent, but the bar service was not great(sat there for quite a while without ever being asked what I would like).
Good food, nice salad bar
Service was great, salad bar was delicious.... however, we sat for 30 minutes and only two guys came by the table with meat. They need more servers, it was so busy and we just could not enjoy the experience. Texas de Brazil and Cana Gaucha are worth the price. Once meat did start coming to table it was chicken legs and sausage. We had to ask for steak. Finally I asked a manager for my bill and to my amazement, steak was flooding to our table. By this time it was 45 minutes in to the meal. I lost my appetite because of frustration. Can’t beleive I wasted my Open Table rewards on that meal. They charged us for salad bar which was still $65ish for two people. Waste of a perfectly good gift card. Had the steak been amazing, I wouldn’t have posted this review but it was low grade meat for a dining experience that costs $45 plus per person!
Wonderful staff, great experience!
Everything was great. The food, the service, and the atmosphere where great and in perfect balance. Definitely going back soon.
Server lack attention to our needs. We had to wait a long time to get our food.
This was honestly one of the worst experiences I've had. It was Valentine's Day so I understand it being busy, however our request took about 30 mins for anything we wanted. We asked for well steak and every single time we got rare. I'm pregnant so it was very critical that I get well done steak. Every time they said we have med well is that okay? Then it was still rare. I seen the blood coming from the meats. We asked for lemon when we first sat down which took about 20 minutes. We looked around and people that sat after us were given their sides before us. We didn't get our sides until after we ate dinner. Very disappointed that we even spent about $130 for a meal for two and a tip. They were given a tip because it is common courtesy but the servers should have been given section because they could not handle working all the tables they were. We waited for the bill 30 minutes and then took another 30 minutes to get the card back. It was very frustrating. Honestly, this restaurant can do much better. Anyone could have walked out and not paid for the meals because of the long wait for checks. I will not recommend this restaurant to anyone. I will actually blog about this horrible experience and tell everyone I know not to go here. Honestly, we should be given our money back.
Outstanding experience all around. It was our first time. and the staff made it very special
1St Time wonderful. Staff friendly and efficient.
Big difference from when I was there in September and I’m not just talking about the new salad bar. Brought my girlfriend here for dinner when we arrived in San Antonio. There was a big spurs game that just started so I already had lowered my expectations assuming the rush may have been busy and the staff might be exhausted. It also helped me understand why they didn’t have the bottle of wine we chose when they came back 20 minutes later to inform us. But it’s what came after that made me question why on earth I would spend 200$ here again. Let’s start with once we finished our salads. They table staff promptly picked up our plates once we were finished. Still no wine yet from the other bottle we chose. Left a few awkward minutes of silence and small talk. Then alas our wine showed up. At this point we had already been there nearly an hour. You actually would have thought the place was busy but it was half empty. Now as we enjoy our first glass we’re ready to eat. But we don’t have any plates and our silverware was picked up with the salads. I looked for our nearest server and no one was around. I then proceeded to get up and walk all the way to the other side of the restaurant to ask the hostesss if she could get us plates and more silver ware. We still have not seen our waitore. Now as we start getting guys stopping by with me we notice our silverware did not have any forks with it. Add another 5 minutes looking for staff. Once again the hostess after getting up bailed us out again. As we are eating our meat and only our meat because no one has even brought us the sides that are included with the meal. Add two different meats before we got to it. Let’s just say our waiter never returned the rest of the evening. We got help from a waitress that has only been there a week and she was helpful to the best of her abilities and did what she could. In short waited another 15 min. For our ticket. Had to get up ask hostess again. Tipped hostess for it. Wasted 200 dollars.
Great service and great food!!!
Very nice service and excellent food. Originally a bit slow on service but by the end they were on top of an influx of people.
The waiter was too busy to help us and we had to ask for everything, but the table next to us had constant service by him. We were a large party of nine. The meat servers were also very sparse and we had to ask for them constantly. Great food but service this time was not good.
Overpriced when compared to other similar restaurants with a better selection of food, service, noise level.
Great service and friendly staff. We had a great time.
45 minutes late on reservation. Tables crammed together. Tight to move around. Service was excellent I once we got seated.
If you like meat and are up for a night / next morning of meat sweats, this is the place for you!
Our expectations were exceeded. Will return for more.
VERY NICE...BUT YOU NEED TO WATCH YOUR BILL.....WE HAD 7 IN OUR PARTY,
3 PEOPLE EATING SALADS.. 4 HAVING THE fOGO EXPERIENCE... THEY CHARGED US FOR 5 EXPERIENCE AND 2 SALADS. SO WE WERE OVER CHARGED...
I’ve been to Fogo 25+ times in my life and this was the worst experience I’ve had. The food was average, the service staff seems scattered and disorganized...I can’t tell you how disappointed I was.
Does not compare to other Brazilian Steakhouse. Salad bar had less selection. Service was not up to par to other Brazilian Restaurants.
It’s starting to look dirty and they wouldn’t offer filet mignon until you ask for it! Definitely Gama Gaucha is by far now better.
We used to love Fogo but we have changed our mind now.
It needs to be remodeled.
As always...meats on point specially my cordero (lamb)..ohhh and the salad bar
The food was good. We had lunch on New Year's Eve. It wasn't crowded, but the service wasn't as good as other Fogo locations we've been to. We had to ask for things more than once (bread, drink refills, fried bananas) when these are usually automatic at other locations. If you haven't been to other, better Fogo de Chao restaurants, I'm sure this one will be fine; if you are a frequent Fogo guest, come with lower expectations for a more enjoyable experience.
It was really good and the service was outstanding!
Went for our honeymoon, it’s a bit pricey but for what you get it is worth every penny