Fogo de Chao - San Antonio

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1. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Celebrated my son’s college graduation. Group of 7. Everyone fully enjoyed their meal. The service was excellent and the ambience and noise level allowed for easy conversation.

   Report
2. LT

   LemT

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience4

   Great service and food. We loved the ambiance and it was a good time.

   Report
3. P

   Parra

   Austin

   13 reviews

   vip
   3.0

   13 reviews

   Dined 4 days ago

   overall3food3service2ambience3

   Not sure what’s going at Fogo de Chao. What used to be a great experience, now it’s gone. I understand the staffing issues, however, quality, customer focus and attention to details should never end. This is my third visit in a row to Fogo de Chao in Texas, and probably the last one. The stores in Austin and San Antonio have poor leadership and it’s what hostess and waiters are showing in the floor. Definitively, upper management needs to intervene in order to restore what one was a symbol of high quality and almost perfect staff delivering excellent customer experience.

   Fogo de Chao - San AntonioResponded 2 days ago

   It's disappointing to hear you feel this way, Parra, as we never want our guests to feel like our quality has declined. Your feedback will help us to improve, and we hope you will give us another chance to ensure your satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
4. M

   Mandie

   East Texas

   1 review

   5.0

   1 review

   Dined on May 10, 2022

   overall5food5service3ambience4

   Awesome service! Great food! Some of the wait staff seemed a bit overwhelmed but we weren't in a hurry so waiting wasn't a big deal...give grace...

   Report
5. OT

   OpenTable Diner

   Miami

   2 reviews

   5.0

   2 reviews

   Dined on May 9, 2022

   overall5food5service5ambience5

   Very nice… Highly recommend

   Report
6. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food3service3ambience3

   It could have been better. Service was slow and food choices were not readily available.

   Fogo de Chao - San AntonioResponded on May 10, 2022

   We strive to provide our guests with positive experiences, so we're very sorry to hear this. Our team should always be circulating to ensure our guests have everything they need. We hope that you'll give us another chance to earn a five-star level of satisfaction. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

   Report
7. JS

   JorgeS

   1 review

   3.0

   1 review

   Dined on May 8, 2022

   overall3food1service5ambience3

   Very cheap meat very low quality no good flavor to expensive for the quality of their food Service was good

   Fogo de Chao - San AntonioResponded on May 10, 2022

   Jorge, we always want to impress you with our quality cuts and are disappointed to hear we fell shot for you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
8. MC

   MarcelaC

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   Great service as it was our first time they took time to explain, great food flavor, best experience overall.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 7, 2022

   overall5food5service5ambience5

   Our waiter was extremely friendly and helping. He truly made our experience one to remember.

   Fogo de Chao - San AntonioResponded on May 9, 2022

   It is wonderful to hear that you received friendly and helpful service at Fogo! Thank you for taking a moment to share your experience with us and we look forward to serving you again soon!

   Report
10. C

    Ceci

    Mexico City

    5 reviews

    5.0

    5 reviews

    Dined on May 1, 2022

    overall5food5service5ambience4

    Atencion comida rapidez todo perfecto!!! Lo recomiendo al 100!!!!

    Report
11. JE

    JesseE

    1 review

    4.0

    1 review

    Dined on May 1, 2022

    overall4food4service3ambience3

    Everything is pretty satisfactory and you won't be disappointed when you leave. Slightly overpriced is what I say regarding my personal opinion but overall a must visit.

    Report
12. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Excelente servicio y alimentos

    Report
13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Fantastic food and service. Fogo de Chao is always a perfect place for a special night out.

    Report
14. DG

    DaleG

    San Antonio

    16 reviews

    5.0

    16 reviews

    Dined on April 30, 2022

    overall5food5service4ambience3

    We always get excellent customer service here! Amber and Stephanie are excellent managers that ensure an enjoyable experience.

    Fogo de Chao - San AntonioResponded on May 2, 2022

    It is our mission to provide top-notch service, so this is great to hear, Dale! Thank you for your five star review and we look forward to your next visit!

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    Everything was great!

    Fogo de Chao - San AntonioResponded on May 2, 2022

    It is always our goal to create 5-star experiences for our guests so it is great to hear that you enjoyed everything! Thank you for sharing and please visit again!

    Report
16. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 28, 2022

    overall3food5service5ambience5

    The prices are crazy, food excellent!

    Fogo de Chao - San AntonioResponded on May 2, 2022

    We are glad to hear you were impressed with your meal, as offering quality meals is always our goal! Please know that we value your feedback and hope to serve you again in the future. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
17. SK

    SandraK

    Las Vegas

    20 reviews

    vip
    3.0

    20 reviews

    Dined on April 24, 2022

    overall3food3service3ambience3

    Giving them the benefit of the doubt, I'd have to say that this location must have been having an off night. Our family of five is used to excellent service and food selection at the Houston location. Unfortunately, San Antonio was quite disappointing. The pao de queso (cheesy rolls) were cold, dry, and cheeseless. We have one child who only eats chicken,no beef, so we asked for just a chicken breast for her. This is an option in Houston. We had to ask three or four different people for a chicken breast and were eventually told that wasn't actually an option. But they were finally able to make lemon pepper chicken breast medallions. However, we were still charged for a full experience, but felt it was definitely lacking anything of the kind for her. Lastly, I felt sorry for our waitress, as the original waiter told us that they work as a team, which we are used to, yet we never saw him again. She was busy and did he best she could. We won't give up on Fogo de Chao in other cities, but probably won't return to the San Antonio location. A $400 meal needs to meet higher standards.

    Fogo de Chao - San AntonioResponded on April 28, 2022

    Your expectations should have been met, Sandra, as we wanted you and your family to enjoy a wonderful time and try all our delicious cuts. We apologize and hope to have the chance to restore your confidence in our location. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further.

    Report
18. OT

    OpenTable Diner

    El Paso

    19 reviews

    vip
    4.0

    19 reviews

    Dined on April 23, 2022

    overall4food4service4ambience4

    It took a little bit to get served. And had to speak to a floor manager to receive certain meats. Otherwise not a bad experience. But I do feel it was a bit to pricey.

    Report
19. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on April 22, 2022

    overall5food5service2ambience5

    Bad service they kept forgetting our table

    Report
20. OT

    OpenTable Diner

    San Antonio

    4 reviews

    3.0

    4 reviews

    Dined on April 18, 2022

    overall3food4service3ambience3

    It was not my first time dining at a Brazilian steakhouse but overall the place is not terrible but I feel that it was overpriced. I made a reservation and I dropped off my wife (who was pregnant) to sit first while I park the car and she called me that even though we had a reservation and she identified herself as my wife they asked her to wait on the sitting area while I arrived. Third, Does description of the plays plus a price tag indicated That dress code was business casual and when we showed up there was plenty of people with vocabs T-shirts and shorts. Again the place is not terrible but overly expensive $$$$

    Fogo de Chao - San AntonioResponded on April 19, 2022

    We appreciate you taking a moment to share your honest feedback. It is disappointing to hear that you were not completely satisfied with your visit and we will be sure to discuss your comments with our team. We hope to have another chance in the future to earn your complete satisfaction. Thank you.

    Report
21. j

    jamesm

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on April 17, 2022

    overall5food4service4ambience4

    Friendly staff on a busy Easter holiday, fun Caipirinha cart, tasty proteins, mgmt did an Easter egg hunt for staff-genius, would definitely recommend

    Report
22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Great service, excellent food, will dine there every time we go to San Antonio

    Report
23. FS

    FoodSnob

    Indiana

    25 reviews

    vip
    3.0

    25 reviews

    Dined on April 16, 2022

    overall3food3service3ambience4

    Upsold us on the drinks and failed to bring meat around. Had to keep asking for meat and cheese bread. At end of the meal they brought us 4 little bread balls. Service and quality of food is not worth the price.

    Fogo de Chao - San AntonioResponded on April 18, 2022

    You shouldn't have to ask continuously for cuts, so we apologize to hear about this visit. Your feedback will help us improve, and please consider returning when you're ready. Thank you.

    Report
24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 11, 2022

    overall5food5service5ambience5

    Had a excellent experience will definitely be going back!

    Fogo de Chao - San AntonioResponded on April 12, 2022

    It is wonderful to know that you had an excellent experience at Fogo, as that is always our goal! We appreciate your support and hope you visit again soon!

    Report
25. OT

    OpenTable Diner

    San Antonio

    3 reviews

    vip
    3.0

    3 reviews

    Dined on April 10, 2022

    overall3food3service3ambience3

    Great staff but restaurant is in a mall.

    Fogo de Chao - San AntonioResponded on April 25, 2022

    Thank you for taking a moment to comment on our great staff. We always aim to earn our guest's complete satisfaction and hope you'll give us another opportunity to earn your complete satisfaction. Thank you.

    Report
26. OT

    OpenTable Diner

    Orange County

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5

    Love this place! Will be back when I busy San Antonio!

    Report
27. JB

    JocyB

    Houston

    3 reviews

    1.0

    3 reviews

    Dined on April 9, 2022

    overall1food1service2ambience2

    Not that grate for all the hype totally disappointed

    Fogo de Chao - San AntonioResponded on April 11, 2022

    We never want a guest to leave feeling disappointed with their experience so we are truly sorry to hear this. Your satisfaction is important to us and we hope to have another chance in the future to make it up to you. Thank you.

    Report
28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 9, 2022

    overall3food3service3ambience5

    Food was not that great. Way too expensive for everyday food. Was expecting so much better. Cups and silverware were dirty. Took servers forever to come around. Food was cold. Overall not impressed. First and last time eating there.

    Fogo de Chao - San AntonioResponded on April 11, 2022

    We strive to create a 5-star dining experience here at Fogo and we are sorry that we failed you. Your feedback is important to us and we hope to have another opportunity in the future to earn your complete satisfaction. Kind regards.

    Report
29. KE

    KelseyEvan

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    The food and ambiance were fantastic and Kevin is the absolute best ever, he made the experience perfect for us! 10/10 would recommend :)

    Report
30. OT

    OpenTable Diner

    San Antonio

    6 reviews

    5.0

    6 reviews

    Dined on April 2, 2022

    overall5food5service4ambience5

    I took my mom and girlfriend to Fogo for my girlfriend’s birthday and the experience was very nice. Every one of the waitstaff was kind and polite, and the manager(s) checked on us from time to time to see if we needed anything. The only issue was having unsalted lamb brought to the table for my mother. It took a little while to get it served but other than that, we all enjoyed our lunch experience there. My girlfriend was given a dessert for her birthday which pleased her very much and I was so happy for her. We are already making plans to return. GOOD JOB FOGO!

    Report
31. MG

    McGriggs

    1 review

    5.0

    1 review

    Dined on March 28, 2022

    overall5food5service5ambience5

    Complete meat comma post lunch!! Food was great as well as service. Only 1 recommendation to servers is to please be mindful when serving/cutting meats near customers. Couple of near misses on colleagues business suits.

    Report
32. OT

    OpenTable Diner

    San Antonio

    1 review

    4.0

    1 review

    Dined on March 25, 2022

    overall4food4service3ambience4

    It was great it did take a while for the meats to come around but other than that it was great!

    Report
33. SM

    SamM

    Austin

    11 reviews

    vip
    5.0

    11 reviews

    Dined on March 24, 2022

    overall5food5service5ambience5

    Excellent Brazilian steakhouse in a super convenient location

    Fogo de Chao - San AntonioResponded on March 25, 2022

    Thank you for your awesome comments, Sam! We appreciate your support and hope you visit again soon!

    Report
34. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food3service3ambience3

    Not many choices. You basically go for the " experience" as they call it. Steak was good but I think I'd rather order one for dinner than getting small pieces of different ones throughout your meal. Some of the sides that were suppose to come with the dinner we had to ask for and it was the end of the evening so they were not fresh.

    Fogo de Chao - San AntonioResponded on March 22, 2022

    We strive to create the best dining experiences for our guests and we are sorry to hear that you were not completely satisfied with your visit. Your feedback is important to us and we will be sure to discuss it with our team so that we can earn your complete satisfaction next time. Thank you

    Report
35. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    overall5food5service5ambience5

    Pricey but we’ll worth the price

    Report
36. OT

    OpenTable Diner

    San Antonio

    5 reviews

    4.0

    5 reviews

    Dined on March 18, 2022

    overall4food5service4ambience5

    We went to Fogo for a family birthday lunch for my husband. We were seated by the hostess at a table that had crumbs on the tablecloth from the last people who sat there and with dirty silverware placed as if it was fresh silverware. We asked and they moved us. The servers seemed new to their positions and were really trying their best but it felt awkward at times. We were told the same thing about things offered in the menu by several different waiters. When I was taking the kids up for fresh plates, I noticed that there were numerous plates in the fresh plate stacks with food on them. That is unsanitary and for a place that is so expensive, unacceptable. The food was good as always but we may reconsider dining at such a pricey place if the cleanliness is starting to decline and service is less than great.

    Report
37. PH

    PatrickH

    Portland

    5 reviews

    2.0

    5 reviews

    Dined on March 17, 2022

    overall2food4service1ambience4

    Arrived at 9:30 was told it would be 30 minute wait, went to bar could not get waited on for 10 minutes, went online and booked reservation for 9:45 for 1, immediately seated. Couldn’t get tongs, never got potatoes. The meat was great, but serious service issues.

    Fogo de Chao - San AntonioResponded on March 21, 2022

    Our guests should always receive prompt and efficient service and we are very sorry to hear about the issues you experienced with your reservation.

    Report
38. OT

    OpenTable Diner

    Houston

    1 review

    4.0

    1 review

    Dined on March 16, 2022

    overall4food5service4ambience5

    This visit was the definition of Sussy. Very pleased with the richness level. Yuh

    Report
39. M

    Manuel

    San Antonio

    1 review

    1.0

    1 review

    Dined on March 14, 2022

    overall1food1service1ambience1

    Absolutelty waste of money and worst restaurant we have ever been to. Serive was poor. Food quality sucked. Employees did not care about what they were doing. We had to wait 20 minutes to get meat served to us.

    Fogo de Chao - San AntonioResponded on March 16, 2022

    Manuel, we're sorry to hear you felt this way, as we never want you to leave unimpressed. We hope that you will give us another opportunity to make this right. Best.

    Report
40. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on March 13, 2022

    overall5food5service5ambience5

    Enjoyed the dining experience. Their passion fruit mousse is the perfect conclusion to the meal

    Report