Fogo de Chao - Rosemont

Commentaires sur le restaurant Fogo de Chao - Rosemont de personnes qui y ont mangé. Selon des cotes récentes.

1. R

   Robert VIP

   Chicago 10 commentaires

   2.0

   Y est allé il y a 2 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   Not what it use to be, sad really. The meat was burnt. The salad bar was sad and pathetic. Service was fine, but not what it used to be to be. I’ll skip next time.
   

   Fogo de Chao - RosemontA répondu il y a 1 jour

   Robert, we're sorry your recent experience was disappointing. We aim to provide exceptional offerings, and regret that this wasn't reflected in your visit. We'd love the chance to address your concerns and enhance future experiences. Please reach out through the contact form on our website. Thank you.
   

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2. C

   Caroline

   Unspecified1 commentaire

   1.0

   Y est allé il y a 4 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   We have been going to Fogo de Chao in Rosemont for years and have loved our experience, food and service in the past. However, yesterday was a big exception to that. Not sure if they were under staffed with a convention taking place, but we ordered the premium/full experience and was only offered the premium cut once (only a tiny bit left for us to get 1 small piece each). We consistently had to request that meat be brought over since we were overlooked. When the meat would come it would be the end scraps. This was meant to be a celebration for my mom’s birthday and we left feeling very disappointed and wish we went somewhere else to celebrate. Note - we made the manager aware we were only brought the “premium” meat once. He only adjusted our bill to reflect two of our meals (we were a party of 4) to be the less expensive “Best of Brazil” even though we all did not experience the premium cuts (with the exception of the one time we were brought a tiny piece once). Very out of character experience, but left us with a bad taste in our mouths and very disappointed.
   

   Fogo de Chao - RosemontA répondu il y a 2 jours

   Caroline, we're truly sorry to hear about this experience during what was meant to be a special celebration for your mom's birthday. It concerns us that the service you received didn't reflect the premium experience you anticipated. Our team is committed to ensuring every guest has a memorable visit, and it seems we missed the mark here. We'd appreciate the chance to address your concerns and invite you to contact us through our website contact form. Thank you.
   

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3. T

   Tracy

   Las Vegas2 commentaires

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 1
   4. Ambiance 3

   Server was totally inattentive. Only came to the table twice at the very beginning of our meal then we never saw him again. Had to flag down another server to even get our check.
   

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4. C

   Cynthia

   Chicago 3 commentaires

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Dined in with some friends this evening and Syncero took care of us. He was wonderful! We are all playful and like to have fun and his personality was perfect for our table. He was helpful, apologetic when things took a little longer and very personable. The food was wonderful as usual and the drinks were strong and delish. Would def come back and will request Syncero.
   

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5. K

   Kelly

   Chicago 56 commentaires

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   It’s a wonderful experience. Lots of healthy options at the market table and the meat is cooked and flavored perfectly. It pleased all and the atmosphere is fun and engaging.
   

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6. R

   Ruthie

   Chicago 5 commentaires

   5.0

   Y est allé le 24 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Great service great experience excellent food. The band was just a little too loud. It was a birthday dinner and I barely could hear myself.
   

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7. K

   Karla

   Chicago 2 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   It was a nice experience to celebrate a birthday! We had great service and had a great overall time. Our servers were nice and very attentive. This location is great.
   

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8. T

   Tory

   Chicago 2 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Fabian was amazing! Was absolutely packed for Easter yet he made it a point to bring Lamb Chops personally to the table.
   

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9. H

   Heather

   Chicago 2 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 1

   We were overcharged. Then ended up giving us an adjusted bill but we were charged for more than $80 worth of things we did not order
   

   Fogo de Chao - RosemontA répondu le 22 avril 2025

   Heather, we're sorry to hear about the confusion with your bill during your visit. It's concerning to learn about the discrepancies in the charges. We would like to address this further and ensure a better experience for you. Please contact us through the form on our website so we can investigate further. Thank you.
   

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10. R

    Roxana

    Chicago 14 commentaires

    5.0

    Y est allé le 19 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    perfect place for a meti food was also delicious service great we will definitely go back
    

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