Fogo de Chao - Rosemont

Bewertungen für Fogo de Chao - Rosemont von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. R

   Robert VIP

   Chicago10 Bewertungen

   2.0

   Vor 2 Tagen besucht

   1. Gesamt 2
   2. Essen 2
   3. Service 2
   4. Ambiente 3

   Not what it use to be, sad really. The meat was burnt. The salad bar was sad and pathetic. Service was fine, but not what it used to be to be. I’ll skip next time.
   

   Fogo de Chao - RosemontVor 1 Tag geantwortet

   Robert, we're sorry your recent experience was disappointing. We aim to provide exceptional offerings, and regret that this wasn't reflected in your visit. We'd love the chance to address your concerns and enhance future experiences. Please reach out through the contact form on our website. Thank you.
   

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2. C

   Caroline

   Unspecified1 Bewertung

   1.0

   Vor 4 Tagen besucht

   1. Gesamt 1
   2. Essen 1
   3. Service 1
   4. Ambiente 2

   We have been going to Fogo de Chao in Rosemont for years and have loved our experience, food and service in the past. However, yesterday was a big exception to that. Not sure if they were under staffed with a convention taking place, but we ordered the premium/full experience and was only offered the premium cut once (only a tiny bit left for us to get 1 small piece each). We consistently had to request that meat be brought over since we were overlooked. When the meat would come it would be the end scraps. This was meant to be a celebration for my mom’s birthday and we left feeling very disappointed and wish we went somewhere else to celebrate. Note - we made the manager aware we were only brought the “premium” meat once. He only adjusted our bill to reflect two of our meals (we were a party of 4) to be the less expensive “Best of Brazil” even though we all did not experience the premium cuts (with the exception of the one time we were brought a tiny piece once). Very out of character experience, but left us with a bad taste in our mouths and very disappointed.
   

   Fogo de Chao - RosemontVor 2 Tagen geantwortet

   Caroline, we're truly sorry to hear about this experience during what was meant to be a special celebration for your mom's birthday. It concerns us that the service you received didn't reflect the premium experience you anticipated. Our team is committed to ensuring every guest has a memorable visit, and it seems we missed the mark here. We'd appreciate the chance to address your concerns and invite you to contact us through our website contact form. Thank you.
   

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3. T

   Tracy

   Las Vegas2 Bewertungen

   4.0

   Vor 4 Tagen besucht

   1. Gesamt 4
   2. Essen 4
   3. Service 1
   4. Ambiente 3

   Server was totally inattentive. Only came to the table twice at the very beginning of our meal then we never saw him again. Had to flag down another server to even get our check.
   

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4. C

   Cynthia

   Chicago3 Bewertungen

   5.0

   Besucht am 25. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Dined in with some friends this evening and Syncero took care of us. He was wonderful! We are all playful and like to have fun and his personality was perfect for our table. He was helpful, apologetic when things took a little longer and very personable. The food was wonderful as usual and the drinks were strong and delish. Would def come back and will request Syncero.
   

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5. K

   Kelly

   Chicago56 Bewertungen

   5.0

   Besucht am 25. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   It’s a wonderful experience. Lots of healthy options at the market table and the meat is cooked and flavored perfectly. It pleased all and the atmosphere is fun and engaging.
   

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6. R

   Ruthie

   Chicago5 Bewertungen

   5.0

   Besucht am 24. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   Great service great experience excellent food. The band was just a little too loud. It was a birthday dinner and I barely could hear myself.
   

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7. K

   Karla

   Chicago2 Bewertungen

   5.0

   Besucht am 21. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   It was a nice experience to celebrate a birthday! We had great service and had a great overall time. Our servers were nice and very attentive. This location is great.
   

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8. T

   Tory

   Chicago2 Bewertungen

   5.0

   Besucht am 20. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Fabian was amazing! Was absolutely packed for Easter yet he made it a point to bring Lamb Chops personally to the table.
   

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9. H

   Heather

   Chicago2 Bewertungen

   2.0

   Besucht am 20. April 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 1
   4. Ambiente 1

   We were overcharged. Then ended up giving us an adjusted bill but we were charged for more than $80 worth of things we did not order
   

   Fogo de Chao - RosemontBeantwortet am 22. April 2025

   Heather, we're sorry to hear about the confusion with your bill during your visit. It's concerning to learn about the discrepancies in the charges. We would like to address this further and ensure a better experience for you. Please contact us through the form on our website so we can investigate further. Thank you.
   

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10. R

    Roxana

    Chicago14 Bewertungen

    5.0

    Besucht am 19. April 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    perfect place for a meti food was also delicious service great we will definitely go back
    

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