Fogo de Chao - Jacksonville

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1. CB

   CarrieB

   Jacksonville

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service4ambience5

   Brunch was delicious but there should be a separate area with the omelet station and waffle station. The “chefs” couldn’t keep up with the crowd. Other than that I highly recommend.

   Report
2. OT

   OpenTable Diner

   Fort Lauderdale

   5 reviews

   vip
   3.0

   5 reviews

   Dined 6 days ago

   overall3food3service5ambience5

   I was ok. For the price i have been to other Brazilian Steakhouses that were far superior. They were pushing chorizo and chicken legs. Had to keep asking for other cuts. It was fair at best. My favorite at other restaurants is the baby Pichana, very disappointing, had an off taste.

   Fogo de Chao - JacksonvilleResponded 3 days agoWe appreciate your years of support and want you to feel confident returning. What you have described is not in line with our level of professionalism and this will be addressed with our team. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
3. AL

   AmirL

   Jacksonville

   14 reviews

   5.0

   14 reviews

   Dined on February 1, 2023

   overall5food5service5ambience5

   As always great food amazing service all is fresh and served fast

   Fogo de Chao - JacksonvilleResponded 7 days agoThank you for your continued support, Amir! We hope to welcome you back for another delicious meal soon!

   Report
4. OT

   OpenTable Diner

   Jacksonville

   2 reviews

   4.0

   2 reviews

   Dined on January 29, 2023

   overall4food4service4ambience4

   One feedback we have everytime we go is that they never bring around the premier cuts we always have to ask several times before they show up at the table, they always bring around the cheaper meats.

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5. OT

   OpenTable Diner

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on January 29, 2023

   overall5food5service5ambience5

   The staff at this location: EXCELLENT!!!

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 29, 2023

   overall5food5service5ambience5

   It was my husband and i’s 1 year anniversary! ♥️

   Report
7. SC

   SamuelC

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined on January 29, 2023

   overall5food5service5ambience5

   Everything was perfect

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8. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined on January 28, 2023

   overall5food5service5ambience5

   My fiancé and I came here to celebrate our engagement, and it was AMAZING! We had never been to a fogo de chão - but they truly set the bar high when it comes to giving the best service and quality. We will be returning!

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 25, 2023

   overall5food5service5ambience5

   Great experience was had by all. Good and fast service

   Fogo de Chao - JacksonvilleResponded on January 26, 2023Thank you for your positive feedback! We hope to welcome you back for another five-star experience soon!

   Report
10. MA

    MarkA

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Fogo de Chao has the best food and service that we’ve experienced. The Market Table has so many wonderful options and everything is so fresh and delicious. The waffles and omelettes at brunch are fantastic. Our favorite part overall are the meats. The selection is magnificent and you can have as much or as little as you want and cooked exactly how you like it. They keep bringing the meats around to your table and they are hot and so delicious. The desserts are also amazing if you manage to save room for them.

    Fogo de Chao - JacksonvilleResponded on January 18, 2023Mark, it's wonderful to hear how much you enjoyed the food, from the Market Table to the meat cuts! Thank you for your review and please stop by the next time you have a craving!

    Report
11. T

    Todd

    Jacksonville

    3 reviews

    4.0

    3 reviews

    Dined on January 15, 2023

    overall4food4service4ambience5

    Busy place. Reservations run late.

    Report
12. LB

    LisaB

    Jacksonville

    12 reviews

    5.0

    12 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    This was my daughters birthday. We had a great time and they made it very special for my daughter.

    Report
13. SW

    SummerW

    Jacksonville

    2 reviews

    4.0

    2 reviews

    Dined on January 15, 2023

    overall4food5service3ambience5

    This was my second visit to this location, I visited back in May with my son for his 14th birthday and my stepfather, and neither of them had ever been before and they both really enjoyed it. Everything was perfect, the food, the service I couldn’t have asked for a better experience. However, my second visit was last night with my brother, he had never been to a restaurant like this either and he just got a bad health diagnosis so I wanted to treat him to a very nice special dinner and make a good memory with him. We arrived 10 minutes before our 7 PM reservation. We were seated about 7:04 PM at a two person table right next to the bar. Our waitress was a brown haired woman with her hair in a ponytail. I didn’t catch her name as I barely saw her. When she came to the table we informed her that we both wanted to do the full experience. I ordered a cocktail and my brother ordered a beer. We got up from the table and went to the market bar and filled up. Our plates came back to the table and sat for. I would say maybe 4 minutes before we got our water. I had to flag a man down to get the coasters so they would start serving us the meats, I finally saw our waitress and asked about our drinks, and she brought them. For spending $172 for 2 people to eat out. I would’ve expected a better experience. I was very disappointed and it being my brothers first time it was kind of embarrassing. It was near the end of the meal when I got to ask my waitress where our mashed potatoes and plantains were because they are supposed to come with the meal. I’m not sure if our waitress was just overwhelmed, or had too many tables, but her service was terrible. All of the gauchos were amazing though, they kept the meat coming. I will give this restaurant another try. Hopefully if I have more people in my party I will get better service next time. I only tipped 20% for the gauchos, otherwise I would have tipped 5% for the waitress as is was THAT TERRIBLE of an experience with HER.

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14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 13, 2023

    overall5food5service5ambience5

    Loved the salad bar

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15. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on January 12, 2023

    overall5food5service5ambience5

    As always, great atmosphere and exceptional service . Never been disappointed. The lunch salad bar is a great price and be looking forward to my next visit.

    Fogo de Chao - JacksonvilleResponded on January 13, 2023Thank you for your wonderful feedback! We're happy to hear that you always enjoy your experience at Fogo and we look forward to serving you again soon!

    Report
16. OT

    OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food3service5ambience4

    We have been there several times and the cold bar was delicious and that saved the poor quality of meat that was served last night. Hoping this was just one time issue.

    Report
17. IS

    IleneS

    West Palm Beach

    8 reviews

    vip
    2.0

    8 reviews

    Dined on January 6, 2023

    overall2food3service3ambience5

    Very crowded. Every table seemed to have a min of 10 people. Took over 20 minutes after our reservation time to be seated. Table was in a walkway oddly placed. Meat was very slow to come around. The salad bar was plentiful, but was not flavorful. Salamis and cheeses tasted waxy. Had to ask for a clean glass of water 3 times before one came that didn’t have black particles floating in it. Not sure if the staff was inexperienced or sparse, but service was almost non existent until a manager noticed. Kelsey, the manager was very accommodating and tried to make the dinner a good experience. She really went out of her way and once she intervened - things definitely improved. She even made our daughter a delicious special drink herself!! What an incredible leader and team player!!

    Fogo de Chao - JacksonvilleResponded on January 9, 2023Ilene, we're sorry that you all were not fully happy with your dining experience, and appreciate you brining this to our attention. Although our team tried to turn things around we encourage you to reach out further if there's anything more we can do. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
18. EV

    EricV

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5

    Awesome. Our second visit and everything was great!

    Fogo de Chao - JacksonvilleResponded on January 9, 2023We're glad you enjoyed everything, Eric! Thank you for your online support!

    Report
19. OT

    OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on January 6, 2023

    overall3food2service5ambience4

    Most of the meat was tough except the lamb chops and filet mignon. The service was wonderful as usual. We are frequent guests of this restaurant and the price of wine and the service keep us coming back.

    Fogo de Chao - JacksonvilleResponded on January 9, 2023Firstly, we want to thank you for being a frequent guest of Fogo de Chão. Although your service was wonderful, we apologize your meal was not up to par. Please allow us the chance to speak further about the food you received so we can do better next time. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
20. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 4, 2023

    overall2food4service2ambience5

    We have visited this location for many family events of the years, this last visit with a table of 13 was the worst. The meat service came promptly for the first 20 mins or so but not all cuts, many had to be requested. After the first 30 mins with a large group the meat service stopped rotating toward our table, multiple times we asked for specific cuts or meats and After about 15 mins with no service I went to speak with the manager to get service. I have been a big support of the chain but for the price and style of the dinning experience, this bill over 1000 dollars after tip customers should expect better service then having to leave the table to find the manager.

    Fogo de Chao - JacksonvilleResponded on January 9, 2023We always love serving our loyal guests and are committed to offering top-notch service every time. We are disappointed to hear this was not the case and would like to ensure this is properly addressed. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
21. OT

    OpenTable Diner

    Miami

    7 reviews

    vip
    1.0

    7 reviews

    Dined on January 2, 2023

    overall1food1service1ambience3

    Horrible service, the waiters were more concerned with setting tables than serving us, the meats almost didn't go through the rodizio, we had to keep calling and asking.

    Fogo de Chao - JacksonvilleResponded on January 9, 2023It's always our hope that you receive top-notch service here at Fogo de Chão, so we're disappointed to see we missed the mark. Please allow us to turn things around and improve at your next visit. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
22. DO

    DawnO

    Chicago

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 31, 2022

    overall5food5service4ambience4

    Everything was so great on Christmas Eve we decided to do it again for New Year’s Eve. Everyone was very nice but the meat services seemed to be slow and not all the meat choices like last weekend. But all and all it was a good time.

    Report
23. M

    Madison

    Jacksonville

    2 reviews

    5.0

    2 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    This was one of the best restaurant experiences I’ve had. Amazing wait staff, delicious food, great ambience. Thanks for making our New Years Eve dinner extremely memorable!

    Report
24. IC

    IrmaC

    Orange County

    26 reviews

    vip
    5.0

    26 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    We came here to celebrate a family member’s birthday. Our group arrived right on time and we were seated immediately. Our server was very attentive; he returned to our table several times to check if we needed anything and to make sure everything was satisfactory. We enjoyed our meal; the churros experience is highly recommended especially if you are a meat lover. The picanha was awesome- lamb was my favorite!

    Report
25. OT

    OpenTable Diner

    Jacksonville

    1 review

    1.0

    1 review

    Dined on December 30, 2022

    overall1food2service1ambience3

    The people bring the meat barley cane to our table. We had keep ask our servers to have them come. Our server was excellent and hand all our needs and question

    Fogo de Chao - JacksonvilleResponded on January 4, 2023Attentive and efficient service is important to us, so we apologize for the slow service when receiving your cuts. We will review your comments and work hard to ensure your next visit is amazing. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
26. C

    Charlottefoodie

    Atlanta

    11 reviews

    vip
    4.0

    11 reviews

    Dined on December 30, 2022

    overall4food4service5ambience3

    Really enjoyed the “fun” of the evening and our waiter was very attentive and friendly. The quality of the meat was surprisingly good and we had a very enjoyable evening celebrating our son’s birthday. If I could offer up one piece of constructive criticism it is this: just charge a little more and give people the meats they really want. Throughout the evening, we saw plenty of the servers with lesser cuts of steak, sausages and chicken. That’s not what we came for so just charge a little more and make the filet options, bone in Ribeye, lamb, etc more readily available. We barely saw those folks. Overall, a great time and a fun time. This Brazilian steakhouse is certainly better than some of the other ones out there.

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 29, 2022

    overall5food5service5ambience5

    25 Aniversario de matrimonio la pasamos muy bien y todos lo disfrutamos

    Report
28. a

    anthonyh

    Tampa

    4 reviews

    vip
    2.0

    4 reviews

    Dined on December 28, 2022

    overall2food4service2ambience1

    We were extremely rushed, they took our reservation at 1:45 and within 30 minutes told us the kitchen was closing and the servers were taking a break….no more meat on the grill. Only managed appetizers and one round of meats. Not what I expect from a Brazilian steakhouse. Whole experience less than an hour! Will not be visiting this one again

    Fogo de Chao - JacksonvilleResponded on December 30, 2022Thank you for taking the time to rate your visit. We want to assure you that correcting any situation is important to us. Please provide us with more information so we can make things right. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
29. AB

    AmeliaBob

    Jacksonville

    44 reviews

    vip
    5.0

    44 reviews

    Dined on December 28, 2022

    overall5food5service5ambience5

    Great holiday meal with our children! The service was warm and hospitable and the food is always good. Thank you for a great time!

    Fogo de Chao - JacksonvilleResponded on December 29, 2022We're glad you had a great time, Amelia! Thank you for your online support and we look forward to your next visit!

    Report
30. D

    Dingsterkat

    Jacksonville

    20 reviews

    5.0

    20 reviews

    Dined on December 27, 2022

    overall5food5service4ambience4

    Three ladies enjoyed a fabulous lunch here today after a morning of shopping. We each had a cocktail and the Market Table. Such an amazing variety - all the salads, fruit, and charcuterie were enjoyed along with great breads, killer bacon and hot sides. We will be back with the men for the churrasco experience but the ‘simple’ lunch today was stellar.

    Report
31. OT

    OpenTable Diner

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined on December 26, 2022

    overall5food5service4ambience5

    One of our fave Resto. When we asked for plantains and cheese bread it took a long time to serve to us. But other than that overall experience was GOOD. We will still going back to eat there. :)

    Report
32. OT

    OpenTable Diner

    Jacksonville

    1 review

    3.0

    1 review

    Dined on December 26, 2022

    overall3food5service2ambience3

    We chose to have our Christmas dinner here. Food was excellent. I wish we had asked to move to another location, as we were seated near the bar area, and it was very loud. That one is on us, though. However, our service was highly disappointing. Tyler was either slow or MIA the entire night; other servers helped us more than he actually did. We had one full round of meat and salad bar service before he remembered to bring the included sides and bar drinks. We actually had a different server ask us if we needed anything, and it wasn’t until then that we received the sides. We were never able to order another round of drinks, and were over the long waits for everything, so we decided to skip dessert and get out of that place. Keep in mind, while it was busy, we watched tables all around us receive much better and more prompt service, so it was not a restaurant issue; I think it was specifically a server issue.

    Fogo de Chao - JacksonvilleResponded on December 28, 2022Our team is saddened that you didn't have a five-star experience. We appreciate you bringing your concerns to our attention, so we can work to better meet your expectations next time. It's our sincere hope that we can work to regain your confidence. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience4

    Went for. Hriwt

    Report
34. g

    glenn

    Dallas

    16 reviews

    vip
    3.0

    16 reviews

    Dined on December 25, 2022

    overall3food3service2ambience4

    Least pleasant experience I ever had at a Fogo, including this location. Food runners very, very sparse. Perhaps understaffed because of Christmas Day. All the pork, sausages,and chicken severely over cooked. Just not their usual A game for this visit. I suspect an aberration.

    Fogo de Chao - JacksonvilleResponded on December 27, 2022Glenn, thank you so much for choosing Fogo de Chão this holiday. We always hope you have an excellent dining experience, and we're sorry to see we have fallen short. We hope your next visit is a great one. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
35. MC

    MargaretC

    Jacksonville

    19 reviews

    vip
    3.0

    19 reviews

    Dined on December 25, 2022

    overall3food3service3ambience2

    Went for Xmas dinner with son from out of town. Salad bar could have used a couple of soup options, more cooked vegetables as we only saw cooked dried peas (cheap) & rice. All other vegetables (mostly marinated peppers & artichokes) were cold. The meats were good but they wait to offer you the pricier filet until the very end when you're too full. No desserts @ fixed price & rolls were not as good as Texas de Brazil. Several plates were dropped & broken by both guests & staff so it was not the relaxing, well- rounded holiday dinner I was hoping for. Oh and the carpets were dirty with food debris.

    Fogo de Chao - JacksonvilleResponded on December 27, 2022Margaret, please know that we appreciate you dining with us this holiday, however, your 3-star rating is not a reflection of the level of service we aim to offer. We would like the opportunity to restore your confidence in us, so please reach out. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
36. CM

    CathyM

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    The brand itself maintains high standards wherever the location. The meat is succulent & flavorful. The buffet is always a treat with diverse presentation and selections. Only issue I had this visit is No Creme Brulee for desert. I did have the Key Lime pie which was super. But Creme Brulee would have preferably concluded this meal. I will back.

    Report
37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 25, 2022

    overall5food5service5ambience5

    We completely enjoyed everything about our Christmas Day Brunch. We chose to omit the meat option. All our food was fresh and delicious. Our server was ever attentive and personable. This was our first visit but we are committed to returning,

    Report
38. LG

    LisaG

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2022

    overall5food5service5ambience5

    Phenomenal experience on Christmas Day. The food was amazing. The service was outstanding. You couldn't tell it was a busy Christmas lunch. They made a special mocktail for my 10 year old. The ambience was cheerful and festive. Well done!!!

    Report
39. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    4.0

    2 reviews

    Dined on December 25, 2022

    overall4food4service4ambience5

    Satisfactoria aunque a veces un poco lento pero supongo q sea xq era charismas Eve y estaban ocupados!!! Así q diría q bastante todo

    Report
40. AT

    ArleneT

    1 review

    2.0

    1 review

    Dined on December 24, 2022

    overall2food4service1ambience3

    Very disappointed to have spent our first Christmas together here. Service was absolutely terrible. We had to hunt and ask for anything and everything. The cold food bar was lovely and well stocked except I watched one of the employees grab several slices of meat that had fallen from the platter onto the flat surface where they keep the tongs and where we all touch or sit our plates and he just tossed them back onto the platter with the rest. It was disgusting. Having owned a restaurant in the past, im fully aware that his actions were most definitely against health code. Between that, and the terrible service, we definitely will not be returning. I'll stick to Terra Gaucho where they actually take care of the clients.

    Fogo de Chao - JacksonvilleResponded on December 27, 2022Arlene, knowing you left feeling unimpressed on Christmas is disappointing. We would love the opportunity to regain your future support and hope your visit again soon. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you, and we look forward to connecting.

    Report