Fogo de Chao - Jacksonville

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1. P

   lucyP

   1 review

   2.0

   1 review

   Dined 1 day ago

   overall2food3service4ambience5

   I don't eat red meat... when it comes to cows.... but I will eat lamb.... The restaturant did not have lamb cuts... as they normally do... they only had lamb chops... it was 3 of us for lamb and another 3 people for the full experience....we were told that we only will get 3 lamb chops each and that if we wanted more than that... we will have to pay for the full experience. I find this situation out of line as why should we suffer for the restaurant mistake of not carrying enough of an item that is listed in the menu...

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2. t

   terriea

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   always great experience and amazing food and drinks

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3. OT

   OpenTable Diner

   Tampa

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   overall3food3service5ambience5

   I made last minute reservation to the restaurant and loved the atmosphere…first time there…apparently the server suggested special type if meat for first time customers that as add on to the bill- extra $145 which I didn’t realize until the bill came. I was under the impression that she is recommending the meat and preparing for people who like to try it..I wasn’t that impressed by it and the meat had some kind of aftertaste from the Himalayan salt( probably prior cooked meat on it ). The fin felt like a rip off- drinker only water and paid almost $400 for 2 people…will definitely not go back 🤨

   Fogo de Chao - JacksonvilleResponded 2 days ago

   We apologize for the mishap that occured during your visit with us. We greatly appreciate your patronage and we hope that you will give us another chance to make it up to you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
4. AP

   AnthonyP

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   great food great serv very good selection on open market

   Fogo de Chao - JacksonvilleResponded 2 days ago

   Thank you for your five star review, Anthony! It is great to hear that you enjoyed our selection at the Market Table, and we hope you visit again soon!

   Report
5. PM

   PamelaM

   1 review

   5.0

   1 review

   Dined on May 17, 2022

   overall5food5service5ambience5

   Excellent team work and customer service. A lot of food... need a stomach pump🙂

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6. F

   Frankie

   Jacksonville

   21 reviews

   vip
   5.0

   21 reviews

   Dined on May 15, 2022

   overall5food5service5ambience5

   Restaurant and staff were very welcoming, and our family had a great time! Food and service was excellent. Definitely recommend.

   Fogo de Chao - JacksonvilleResponded on May 18, 2022

   Thank you for your awesome recommendation, Frankie! It is wonderful to know that you enjoyed the food and service, and we hope to have you back soon!

   Report
7. V

   Victor

   Jacksonville

   1 review

   3.0

   1 review

   Dined on May 14, 2022

   overall3food3service5ambience4

   Service Is great, Food is abundant, but its taste is mediocre

   Fogo de Chao - JacksonvilleResponded on May 16, 2022

   Providing our guests with delicious and quality cuts is absolutely our goal, Victor, and we're sorry to hear we did not exceed your expectations. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

   Report
8. TR

   TamiR

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2022

   overall5food5service5ambience5

   Thank You for the wonderful experience. My son's graduation celebration was fantastic.

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9. CB

   ChristieB

   1 review

   5.0

   1 review

   Dined on May 13, 2022

   overall5food5service5ambience5

   Exceptional food and service! So many things to choose from and all were perfection!

   Report
10. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 10, 2022

    overall5food5service5ambience5

    Wonderful dinner. Excellent service

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11. OT

    OpenTable Diner

    Hawaii

    5 reviews

    5.0

    5 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day dinner was very busy but service was still good. Of course the food was awesome.

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12. R

    Rhondaf

    Jacksonville

    4 reviews

    4.0

    4 reviews

    Dined on May 8, 2022

    overall4food3service5ambience4

    Food was ok salad bar can use work potato salad had no flavor and there wasn't enough variety.

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13. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    if you have the money, try it out. we went as a family and loved it. we knew the bill would be high so we weren't too worried about it, it was for a special occasion anyways. we laughed, ate all we wanted, and had an amazing time. THE LAMB WAS SO GOOD. all the meats were well seasoned and cooked as you wanted. you have all sorts of temp options depending on the cut. as for the bar up front, the best thing I got was the pork and black beans.

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14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    I went here for my graduation dinner. I had a reservation for 20 people and ended up changing it to 14 at the last minute. They were more than understanding. I was upset because they did not seat me on time when my reservation was at 9 PM and ended up getting sat at 9:30 PM. It was very busy though. The food was excellent. It tasted really good and they had plenty of options. The service was amazing. They were all super nice, friendly, and charismatic. They were all very enthusiastic about their job. They recognized that I was graduating and they let me know that so I was very appreciative of that as well. We also never had to wait for someone to bring meat over, they were constantly bringing it which was great. 10/10 would 100% recommend.

    Fogo de Chao - JacksonvilleResponded on May 9, 2022

    Thank you for your awesome recommendation! It was an honor to celebrate such a special occasion with you and it is great to hear that our team took excellent care of you all. We appreciate your support and hope to have you back soon!

    Report
15. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience4

    Graduation

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16. ES

    ElioS

    1 review

    3.0

    1 review

    Dined on May 5, 2022

    overall3food3service5ambience5

    The meats weren't great like before, I felt over charge for that . I guess management needs to work on that problem

    Fogo de Chao - JacksonvilleResponded on May 9, 2022

    Elio, we apologize that you did not find value in your meal. We work diligently to impress our guests and are saddened to read that we let you down. We hope that you will give us another chance to make it up to you. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Best.

    Report
17. OT

    OpenTable Diner

    Jacksonville

    4 reviews

    4.0

    4 reviews

    Dined on April 30, 2022

    overall4food4service5ambience5

    Went out with friends

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18. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on April 30, 2022

    overall2food2service2ambience3

    Went to celebrate my sister’s birthday and because we have been wanting to try it out for some time. I was very disappointed in the food service. They definitely did not come enough around our side with the meat service and they didn’t even come around with all the options of meat they advertise for the “full experience “. It seems the other side of the restaurant was the preference. The salad bar was ok. My sister and I got the wrong drinks and the churrasco experience was overpriced for not coming around to serve all the meat options. My nephew kept waiting for a specific cut of meat and they never came back to serve us. We will not eat there again.

    Fogo de Chao - JacksonvilleResponded on May 16, 2022

    We love celebrating birthdays here at Fogo and are disappointed to learn we fell short during your visit. Offering exceptional service is our top priority, as our guests should be able to try a variety of delicious cuts and a fully stocked Market-Table. Since we cannot include our direct contact information in our replies per OpenTable policies, please feel free to get in touch with the management team by calling the restaurant directly to discuss your experience further. Thank you.

    Report
19. SW

    SummerW

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    This was my first ever visit to the Jacksonville Fogo de Chão , I had only ever been to the one in Orlando several times which I absolutely loved. In celebration of my sons 14th birthday which will be on Monday I decided to take him to the location in Jacksonville, it was his first time as well as my stepfather‘s first time ever visiting a Fogo de Chão, I was so excited for them to get the full experience, they LOVED it so much! We had 6:15 PM reservation we were seated immediately. ALL of the staff were friendly, professional, more than eager to help with any And everything! I put on the reservation that we were celebrating my son‘s birthday and the waiter came over and said “something tells me it must be your birthday “ to my son and they engaged in a quick convo about his birthday and age and then my son was told that he could have anything off of the dessert menu that he wanted. They also Give my stepdad a complementary piece of Keylime pie as well which they both said was incredible. I highly recommend this restaurant it is an amazing experience especially for someone who has never been to anything like this and the staff treat you like royalty it’s just an all-around amazing experience I have nothing but good things to say.

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20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    It was amazing!

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21. DB

    DiegoB

    Jacksonville

    5 reviews

    4.0

    5 reviews

    Dined on April 30, 2022

    overall4food3service4ambience4

    Cuts were very slow to come in at first. We arrived at 3:30pm, during a not so busy time.

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22. OT

    OpenTable Diner

    West Palm Beach

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    Celebrating seeing my big brother and sister-in-law it was a nice night Service and food was excellent. Overall of fun dining experience

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23. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    The service and food was amazing

    Fogo de Chao - JacksonvilleResponded on May 2, 2022

    It is our mission to provide the best experiences for our guests and it is wonderful to hear that you enjoyed the food and service! Thank you for your five stars and please visit again!

    Report
24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 28, 2022

    overall5food5service5ambience5

    45th Birthday 🎊

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25. OT

    OpenTable Diner

    Jacksonville

    3 reviews

    5.0

    3 reviews

    Dined on April 25, 2022

    overall5food5service5ambience5

    Family Birthday dinner

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26. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5

    We were there for our sons birthday and the service was impeccable!! We will definitely be back. Save room for dessert!!

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27. OT

    OpenTable Diner

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    We love Fogo! Okay e always have an amazing time! We eat good and overall it’s a nice environment

    Fogo de Chao - JacksonvilleResponded on April 26, 2022

    Thank you for the Fogo love! It is wonderful to hear that you always have an amazing time with us and we look forward to having you back soon!

    Report
28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 23, 2022

    overall4food5service4ambience5

    We was out celebrating my wife birthday. Every time they exited the kitchen with the meat they went left or right they ever came to our table. We had one server come by our table after being seated for 20 mins with both cards flipped on green. I asked for the manager I told him we was celebrating my wife birthday and we both was disappointed. I told him I was goin to pay for the food we ate and go else where to eat. After that we had servers at our table every 2 minutes, the tables around us benefited from our complaint as well. He also gave my wife a free dessert for her birthday, we both got a $15 off for our next visit and he tool off $24 off the bill.

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29. m

    michellew

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    Great food in an elegant atmosphere. The wait staff was very accommodating. It is a beautiful restaurant. The filet is excellent as is the sald bar and hot items. While it is an expensive indulgence, it is worth it.

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30. OT

    OpenTable Diner

    Jacksonville

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    The food was fresh and delicious! the service was extraordinary! Really makes a difference and we will be going back for sure!

    Report
31. S

    Stephen

    Jacksonville

    10 reviews

    5.0

    10 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Great anniversary dinner!! Welcomed by the manager, great staff and a free piece of cake at the end!! But that grilled cheese!!!!

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32. j

    jamesc

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5

    Our first time at this style of restaurant, we were pleasantly surprised by the quality and volume of food choices! We loved the place and are making plans to return soon.

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33. OT

    OpenTable Diner

    Baltimore

    5 reviews

    5.0

    5 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5

    The servers were attentive. The food was delicious and plentiful.

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34. A

    Anonymous

    1 review

    2.0

    1 review

    Dined on April 14, 2022

    overall2food3service2ambience4

    Good food... staff constantly rushed us. Overpriced.

    Fogo de Chao - JacksonvilleResponded on April 18, 2022

    You should never feel rushed during your visit, so we are truly sorry to hear this. Thank you for providing your feedback and we will be sure to review it with our team so that we can give you a better experience in the future. Kind regards.

    Report
35. OT

    OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined on April 11, 2022

    overall4food3service3ambience5

    Wassss so much fun and super lovely the food was pretty good just a few things came out cold and hard and the wine list was a little disappointing but I had an amazing evening drinks were delicious

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36. C

    Chris

    New England

    1 review

    3.0

    1 review

    Dined on April 10, 2022

    overall3food4service2ambience4

    Food was good, but a bit salty and the better meats came by less often. the main issue was the service. It took 20 min or more for drinks from the bar, and some did not come at all. Other items requested did not arrive or just took a long time. Plenty of staff on the floor so that did not seem to be an issue. Will probably go to Texas de Brazil next time, though this was my favorite churrascaria in Jacksonville prior to this experience.

    Fogo de Chao - JacksonvilleResponded on April 12, 2022

    Chris, while we appreciate your compliment on our food, we are disappointed to learn about your service experience. We hope that you will give us another opportunity to show you we can do better. Best.

    Report
37. f

    famu97

    Orlando

    3 reviews

    4.0

    3 reviews

    Dined on April 9, 2022

    overall4food5service3ambience5

    Good Overall Dinning Experience but could improve on Service I went here for my 50th birthday celebration and made my reservation ahead of time and they stated that they don't seat the party until everyone in the entire party is there. We had 8 out of 10 from our party but they hostess still wouldn't seat us even though the rest of my party was in route. Luckily another more senior hostess did seat us and she gave me the look like, “I feel you bruh, I'll get y'all seated even though this other hostess is trippin'." Thank God for her because we were sitting in the lobby for 25 mins after our reservation time. We got seated in the large dinner party area and our server promptly took our drink orders. The problem started early - in that we were seated for 30 mins and only had one gaucho serve us a meat. I've been to a lot of Brazilian steakhouses and this was the worse service I've ever seen at the start. Normal Brazilian steakhouse have the gauchos constantly coming by the table serving up meats constantly from the beginning. I quickly notified the customer service mgr of my displeasure and he promised to rectify the situation ASAP for the rest of the night. After that, we had the gauchos coming by constantly serving up meats to the table so they recovered from that initially bad start. The Foods The foods were all pretty good. The best meat we ate was the lamb chops without a doubt. It flavorful and juicy and cooked to perfection. The parmesan crusted pork was really good as well. They also had an awesome cooked cheese topped with honey. The chicken drums were the worse food we tried. It was overcooked and dry. Pricing Brazilian steakhouses are expensive and It costs a lot of keep an avalanche of meats coming . This is a good place for celebrations or special occasions to try once. They also have super pricey add-on food options but again that's par for the course. Brazilian steakhouses are about the experience and you do get a good experience here.

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38. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    1.0

    3 reviews

    Dined on April 8, 2022

    overall1food1service1ambience4

    Terrible no rice at Brazilian restaurant for 45 min ? Hard to get meats when rice finally comes out , Just a terrible fogo we go to other locations never had this issue

    Fogo de Chao - JacksonvilleResponded on April 11, 2022

    We're saddened to hear that you experienced a wait. We value your patronage a great deal and hope that you will give us the chance to make it up to you. Best.

    Report
39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 7, 2022

    overall5food5service5ambience5

    Wonderful evening..great ambiance..great food...great friends

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40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Was a great night--cant wait to go back

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