Fogo de Chao - Jacksonville

Le recensioni di Fogo de Chao - Jacksonville delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. S

   Sharon VIP

   Jacksonville13 recensioni

   3.0

   Visitato 1 giorno fa

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 3

   This place was packed on a Friday night so obviously many people think that it’s well worth the money. My husband and I did not think so.  it’s a great place to get a lot of protein but the market table was nothing special. The meat for the most part was good, but I’d rather just go have a steak at Ruth’s Chris and will in the future. Our service was poor. Our waiter let all our water glasses go dry, and there’s so much salt in the food that we were very thirsty before we realized not one of us had a drop of water on the table.  My husband and I really looked forward to this visit because we’ve never eaten at a Brazilian steakhouse before but we won’t go back. 
   

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2. S

   Sean VIP

   Jacksonville15 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   We always enjoy eating at Fogo de Chao, but my wife is not a big eater so the standard Churrascaria Experience is typically too much for her. As such, we love these specialty nights where we get a couple of beverages, several bar bites and a sampling of delicious steaks. This particular experience was Bourbon and Ribeye. The Bourbon selection was excellent, the Bar Bites were delicious and both the Bone-In Ancho Ribeye and the Tomahawk Ribeye were outstanding. We highly recommend these specialty dinner nights, especially if you feel like the full Churrascaria Experience is too much for you.
   

   Fogo de Chao - JacksonvilleHa risposto oggi

   We're grateful for your feedback, Sean. It's great to hear that our specialty nights like Bourbon and Ribeye suited your preferences and that you enjoyed the selections. For those who prefer a lighter meal, these events provide a wonderful option. Since you frequently visit us, consider joining Fogo Rewards for exclusive benefits.
   

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3. R

   Robert

   Jacksonville2 recensioni

   5.0

   Visitato 2 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   The event was very nice. A bit different from the last one I attended where the food was buffet style and not catered to the tables. The food and bourbon were very good. The managers and servers were very friendly and generous about making sure that we had enough of the included appetizers and if we wanted additional drinks and dessert throughout the event. My only concern was that the staff was a bit slow with delivering drinks and appetizers at the beginning, but they improved once we were under way. I will plan on doing type of event at Fogo de Chao in the future.
   

   Fogo de Chao - JacksonvilleHa risposto oggi

   Robert, we're thrilled you enjoyed the event and appreciated the friendly and generous service. We notice your concern about the initial pace of drink and appetizer delivery. We always strive to enhance our service and are glad things improved. We're excited to host you for more events and suggest exploring Fogo Rewards for exclusive benefits and rewards.
   

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4. J

   Joseph VIP

   Atlantic City7 recensioni

   4.0

   Visitato 5 giorni fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 5

   the service and food was fantastic............
   

   Fogo de Chao - JacksonvilleHa risposto 2 giorni fa

   Joseph, thank you for your wonderful comments about our service and food. We are glad to hear you had such a fantastic experience with us. Our team looks forward to welcoming you back soon! Warm Regards
   

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5. V

   Vanessa

   Jacksonville6 recensioni

   4.0

   Visitato 6 giorni fa

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 4

   Overall, we had a good experience. The service was outstanding. The meats were quite fatty and a little too tough. The “buffet bar” wasn’t that special. The rolls were delicious. The atmosphere was nice; although, the family next to us decided to bring their two crying babies, which really rubbed me wrong because my husband and I were paying a sitter $16/hr to have a date night as we sat next to them. I don’t get inconsiderate people. This can’t be a mark against the restaurant, though.
   

   Fogo de Chao - JacksonvilleHa risposto 4 giorni fa

   Vanessa, we're pleased to hear that you had a good experience overall and enjoyed our service and atmosphere. While we're glad you liked the rolls, we value your input on the cuts and Market Table, and we'll certainly keep it in mind. We regret any inconvenience you felt due to other guests and appreciate your understanding. We look forward to your return and thank you for sharing your thoughts!
   

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6. D

   Dianne

   Unspecified1 recensione

   3.0

   Visitato 7 giorni fa

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 4

   Disappointed. Went to celebrate my daughter’s birthday expecting a n experience of a lifetime. It probably was because I don’t see us ever going back. Costly, chaotic, poor service from waitress. Felt like I was having dinner in a blender and couldn’t get anything to wash down the tough, dried out steak offerings. In a room with two large groups that were so loud. Like they were having a Saturday outdoor cookout inside! Couldn’t wait for the experience to end. Tried to calm down and regroup with after dinner coffee and dessert, but didn’t get the $5.00 a small cup until the desserts had been completely consumed. What was the point? Too late! Definitely a once in s lifetime experience!
   

   Fogo de Chao - JacksonvilleHa risposto 4 giorni fa

   Dianne, we're sorry we missed the mark during your daughter's birthday celebration. Our aim is to provide a memorable and enjoyable experience, and it's concerning to hear about your visit. Our team would like to address your concerns, so please reach out via the contact form on our website. Thank you.
   

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7. M

   Marites VIP

   Jacksonville18 recensioni

   3.0

   Visitato il giorno 2 maggio 2025

   1. Complessivo 3
   2. Cibo 3
   3. Servizio 3
   4. Atmosfera 3

   Service was slower than usual. We had to ask numerous times for sides, bread, meats, etc. Hopefully it was just an off night but surprised it took us asking multiple times and multiple staff for things.
   

   Fogo de Chao - JacksonvilleHa risposto 5 giorni fa

   We're sorry to hear that the service during your visit wasn't up to our usual standards. Our team aims to provide attentive and seamless experiences, and it's concerning to hear this was not your experience. Please reach out through our website contact form to help us address your concerns and better serve you in the future. Thank you.
   

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8. R

   RYAN

   Jacksonville1 recensione

   2.0

   Visitato il giorno 2 maggio 2025

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 4

   Service was terrible we had 5 different waiters, had to request other cuts of meat as they continued bringing only the same two. We had one guest arrive late and because of the service issue they never asked what he he wanted to eat. My mother in-laws salmon had to be requested because they forgot she ordered it. We were told by one waiter that they would bring bread, we got it but only after reminding them four times. We have eaten here several times, but will not be back it was the worst dining experience ever for a party of 10. Service was terrible and the quality of food has definitely declined. Oh one last thing, we also got presented with another parties check but that was quickly corrected.
   

   Fogo de Chao - JacksonvilleHa risposto 5 giorni fa

   Ryan, we appreciate you sharing your experience with us. We regret that the service and meal quality did not meet your expectations this time, especially given your past visits. Our team would like to address your concerns further. Please reach out via our website contact form so we can improve your future visits. Thank you.
   

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9. D

   Dela

   Jacksonville1 recensione

   2.0

   Visitato il giorno 1 maggio 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 2

   We went to eat here for our 15th wedding anniversary and tried to request a quiet, special table for the experience, but there was nothing special about the experience. We were seated in the middle of the dining room. Our server forgot about us once we started eating for more than 20 mins at one point. Even with the green cards on display the servers passed by without offering service several times. It was loud , and half the patrons weren’t dressed for a nice dining experience. By that I mean People were wearing T-shirt’s and tennis shoes and flip flops . Several people had children under 1years of age and there was a baby crying the whole time we ate dinner. The food was pretty good but it was hard to get past some of the negatives especially for the price of our dinner. The best part of the night was the valet. He was super nice but overall I don’t plan to come back again.
   

   Fogo de Chao - JacksonvilleHa risposto 5 giorni fa

   Thank you, Dela, for sharing your thoughts with us. We're sorry to hear that your anniversary visit did not meet your expectations, especially with the table setting and service. Our team is dedicated to providing a memorable experience, and it's concerning that this was not the case. Please reach out to us via the contact form on our website so we can address your concerns and work to improve your experience. Thank you.
   

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10. Y

    Yexenia

    Jacksonville1 recensione

    2.0

    Visitato il giorno 27 aprile 2025

    1. Complessivo 2
    2. Cibo 4
    3. Servizio 1
    4. Atmosfera 4

    The food was good but the service was not. We spoke to the manager and did get our desserts comped.
    

    Fogo de Chao - JacksonvilleRisposta inviata il giorno 29 aprile 2025

    We appreciate your feedback, Yexenia. While we're pleased to know you enjoyed our food, it's concerning that the service didn't meet expectations. We'd like to address this further. Please contact us through our website's form so we can discuss how to enhance your next visit. Thank you.
    

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