Fogo de Chao - Jacksonville

Commentaires sur le restaurant Fogo de Chao - Jacksonville de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Joseph VIP

   Atlantic City 7 commentaires

   4.0

   Y est allé il y a 3 jours

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 5

   the service and food was fantastic............
   

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2. V

   Vanessa

   Jacksonville 6 commentaires

   4.0

   Y est allé il y a 4 jours

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   Overall, we had a good experience. The service was outstanding. The meats were quite fatty and a little too tough. The “buffet bar” wasn’t that special. The rolls were delicious. The atmosphere was nice; although, the family next to us decided to bring their two crying babies, which really rubbed me wrong because my husband and I were paying a sitter $16/hr to have a date night as we sat next to them. I don’t get inconsiderate people. This can’t be a mark against the restaurant, though.
   

   Fogo de Chao - JacksonvilleA répondu il y a 2 jours

   Vanessa, we're pleased to hear that you had a good experience overall and enjoyed our service and atmosphere. While we're glad you liked the rolls, we value your input on the cuts and Market Table, and we'll certainly keep it in mind. We regret any inconvenience you felt due to other guests and appreciate your understanding. We look forward to your return and thank you for sharing your thoughts!
   

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3. D

   Dianne

   Unspecified1 commentaire

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   Disappointed. Went to celebrate my daughter’s birthday expecting a n experience of a lifetime. It probably was because I don’t see us ever going back. Costly, chaotic, poor service from waitress. Felt like I was having dinner in a blender and couldn’t get anything to wash down the tough, dried out steak offerings. In a room with two large groups that were so loud. Like they were having a Saturday outdoor cookout inside! Couldn’t wait for the experience to end. Tried to calm down and regroup with after dinner coffee and dessert, but didn’t get the $5.00 a small cup until the desserts had been completely consumed. What was the point? Too late! Definitely a once in s lifetime experience!
   

   Fogo de Chao - JacksonvilleA répondu il y a 2 jours

   Dianne, we're sorry we missed the mark during your daughter's birthday celebration. Our aim is to provide a memorable and enjoyable experience, and it's concerning to hear about your visit. Our team would like to address your concerns, so please reach out via the contact form on our website. Thank you.
   

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4. M

   Marites VIP

   Jacksonville 18 commentaires

   3.0

   Y est allé il y a 6 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 3

   Service was slower than usual. We had to ask numerous times for sides, bread, meats, etc. Hopefully it was just an off night but surprised it took us asking multiple times and multiple staff for things.
   

   Fogo de Chao - JacksonvilleA répondu il y a 3 jours

   We're sorry to hear that the service during your visit wasn't up to our usual standards. Our team aims to provide attentive and seamless experiences, and it's concerning to hear this was not your experience. Please reach out through our website contact form to help us address your concerns and better serve you in the future. Thank you.
   

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5. R

   RYAN

   Jacksonville 1 commentaire

   2.0

   Y est allé il y a 6 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   Service was terrible we had 5 different waiters, had to request other cuts of meat as they continued bringing only the same two. We had one guest arrive late and because of the service issue they never asked what he he wanted to eat. My mother in-laws salmon had to be requested because they forgot she ordered it. We were told by one waiter that they would bring bread, we got it but only after reminding them four times. We have eaten here several times, but will not be back it was the worst dining experience ever for a party of 10. Service was terrible and the quality of food has definitely declined. Oh one last thing, we also got presented with another parties check but that was quickly corrected.
   

   Fogo de Chao - JacksonvilleA répondu il y a 3 jours

   Ryan, we appreciate you sharing your experience with us. We regret that the service and meal quality did not meet your expectations this time, especially given your past visits. Our team would like to address your concerns further. Please reach out via our website contact form so we can improve your future visits. Thank you.
   

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6. D

   Dela

   Jacksonville 1 commentaire

   2.0

   Y est allé il y a 7 jours

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 2

   We went to eat here for our 15th wedding anniversary and tried to request a quiet, special table for the experience, but there was nothing special about the experience. We were seated in the middle of the dining room. Our server forgot about us once we started eating for more than 20 mins at one point. Even with the green cards on display the servers passed by without offering service several times. It was loud , and half the patrons weren’t dressed for a nice dining experience. By that I mean People were wearing T-shirt’s and tennis shoes and flip flops . Several people had children under 1years of age and there was a baby crying the whole time we ate dinner. The food was pretty good but it was hard to get past some of the negatives especially for the price of our dinner. The best part of the night was the valet. He was super nice but overall I don’t plan to come back again.
   

   Fogo de Chao - JacksonvilleA répondu il y a 3 jours

   Thank you, Dela, for sharing your thoughts with us. We're sorry to hear that your anniversary visit did not meet your expectations, especially with the table setting and service. Our team is dedicated to providing a memorable experience, and it's concerning that this was not the case. Please reach out to us via the contact form on our website so we can address your concerns and work to improve your experience. Thank you.
   

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7. Y

   Yexenia

   Jacksonville 1 commentaire

   2.0

   Y est allé le 27 avril 2025

   1. Cote globale 2
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   The food was good but the service was not. We spoke to the manager and did get our desserts comped.
   

   Fogo de Chao - JacksonvilleA répondu le 29 avril 2025

   We appreciate your feedback, Yexenia. While we're pleased to know you enjoyed our food, it's concerning that the service didn't meet expectations. We'd like to address this further. Please contact us through our website's form so we can discuss how to enhance your next visit. Thank you.
   

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8. S

   Stefani VIP

   Jacksonville 5 commentaires

   5.0

   Y est allé le 27 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and exceptional service, as always!!! Need to make more yogurt parfaits…those are our favorite!
   

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9. j

   jeremy VIP

   Jacksonville 8 commentaires

   2.0

   Y est allé le 26 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 5

   They sat us in the back and it took forever to get food. All the tables around us were complaining nobody was coming to their table.
   

   Fogo de Chao - JacksonvilleA répondu le 28 avril 2025

   We're sorry to hear about your experience, Jeremy. We always aim to serve our guests promptly, and it seems we missed the mark during your visit. Our team would like to address this further, so please reach out via the contact form on our website. We value your feedback and hope to provide a better experience next time. Thank you.
   

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10. R

    Rose VIP

    Jacksonville 87 commentaires

    5.0

    Y est allé le 25 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    We have a monthly birthday lunch for a small group of fabulous friends. This was the perfect place to celebrate our birthdays. Wonderful
    

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