Firebirds Wood Fired Grill - Charlotte - Southpark
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
Our server was amazing, he gave us great suggestions for our entrees and our drinks. The food was amazing!
The salmon was out of this world delicious!!! My husband ordered the aged ribeye, he said it was alright, he wouldn't order it again. For me I would have a hard time trying something new.
Decided to sit at the bar and the bartenders were absolutely amazing, great service!!
The experience was amazing. The most wonderful host and awesome waitress!!
This our first visit here. The waiter was great, food was great, and the ambience was great. We would definitely go back.
Everything was wonderful, the entire staff was pleasant and talkative. Very personable and the food was great. My dirty bird martini was awesome
Food and atmosphere good. Wait staff friendly but experience a long delay from order to delivery.
Good food and great customer service.
Eaten here many times and always enjoy the food and service.
Be prepared to wait. The food took forever to come.
Table for 5 at 8 Fri evening was ready at 8. Family visiting from CA for first time since Covid, it was a great evening for us.
It was an amazing experience outside of the fact my boyfriend was not entirely done with his food he did express he was still eating but the server still took his plate and disposed it... I didn’t think that was fair
They have great menu options and a variety of appetizers, salads, burgers and entrees. Our waitress was very attentive and knowledgeable with a very pleasant personality. We had a fabulous spring dessert that we both enjoyed with fresh berries and a warm vanilla cake.
1 year anniversary
The kitchen was having a very off night. Took over two hours for simple dinner with no appetizers or desserts. Bacon cheeseburger had bacon bits instead of strips of bacon. Fries were cold. No manager visit to apologize for extended delay much less offer for any type of comp or free dessert. This was our favorite place but we were VERY disappointed
The server was really nice & attentive. Our food came out very late & my husbands steak was cold & dry. The floor manager wasn’t nice at all. When we had said the steak was cold he pretty much said I can reheat it to the point it becomes even more well done or you can wait 45 min for a new plate. Just in general very rude. My food was very good though. Overall, I’d go back to a different firebirds but would avoid this location just because of how situations are handled.
We celebrated my daughter’s birthday at Firebirds! Firebirds is her favorite restaurant! Really great food and service!
Always a great meal and wonderful service. It’s just what we have come to expect from Firebirds.
Great experience! Awesome service! Quality food! I will return.
I got the soup and sandwich. I love chili but this was very interesting. I asked for something else and they were very accommodating. It was so thick, no juice just a lump of meat and beans. The sandwich was wonderful. So that helped the meal.
Excellent customer service and the Philly cheesesteak egg rolls were amazing !!!!!!
Wow! The food was very good (we all had the steak and wedge salad special) when it finally arrived, and our server seemed to do the best she could but something was definitely off. A simple meal with no appetizers turned into a 2 1/2 hour event. We were seated fairly quickly for a 6 pm reservation but then the waiting began. We finally left at 8:30. They were clearly overbooked or something was wrong, the place was packed; it seemed much over 50% capacity. Just a disappointing evening out after such a long time not going out.
Hostess was very gracious in finding us a table-although we confirmed our reservation with Open Table, the restaurant did not have a reservation for us. She confirmed we were at the correct location by looking at the confirmation email we received from Open Table and found us a nice table. Food was very good, server was excellent. It was my son's birthday and we all enjoyed our meals.
My experiences at this restaurant are always great. I even love the smell of the wood fired grill.
The vegetables with the Salmon dish had no seasoning no even salt and pepper. The steak sandwich bread was burnt hard overcooked. The waitress was not friendly did not keep the bread or drinks ongoing unless we asked. For our first time at Firebirds, it was not a good experience at this location.
We had a great time at the restaurant! The drinks were delicious and the food was lovely. I do wish there were notations on the menu for food allergies (I have a dairy sensitivity and I believe there was cheese in some of my food that wasn't noted on the menu). Service was quick and we felt comfortable eating inside. Will definitely be coming back.
Overall it was a good meal with attentive service.
Diva was our server and she was amazing!
Came here with a group of friends for my birthday and everything was absolutely perfect! From our expectational server Mike, to the great drinks (half off on Wednesdays!), to the food, and the amazing managers! Also made me feel special on my birthday! I can’t wait to come back here :)
It was fun and a bit chilly on patio , but better for us than inside. Had my own blanket so all’s good.
Addie was delightful and was very attentive to us. She was very knowledgeable as well. We would return without hesitation.
Went for birthday dinner, was able to sit in the side room reserved for my party. No other ppl around, besides server. Would definitely recommend.
I would recommend adding an option to reserve outside seating.
One of my favorite restaurants food is always good.
it was fantastic
We ordered the rancho rings and they were not fresh or hot but just warm and greasy. It was my birthday dinner and I should have stayed home because places don't serve HOT food anymore. The prime rib I ordered was actually cold to the touch and I had to send it back and I'm sure they microwaved it to heat it up. I know prime rib roast is cooked whole so you cut to order so maybe its my fault for ordering something you had ready at 3:00pm in the afternoon. Food was fair was it worth 85.00 NOPE, maybe worth $35-$40. Food has been fair for a while, if I want a good steak I can get it at home where its serve hot!
Very good and nice waiter! The food was very good also.
Good experience. I think the restaurant was busier than normal as they were out of things at 3:45 pm like potatoes. However, all the food was good and staff very attentive. Thanks!
When we first initially walked in, it was dirty our table did not look cleaned. Service could have been better, we kept being forgotten about. I asked at least over 5xs for a child menu and it took forever to get a glass of wine. The food was not good at all, I ordered the surf and turf and was not thrilled at all. It was so plain and the lobster tail was off. I really didn’t think that I was even going to leave a bad review because I never have a bad experience or least haven’t yet until now. But, I was very disappointed to say the least. Definitely could have done better.
The dining room was very crowded and no distance between tables. Filet was amazing!!
Firebirds Wood Fired Grill - Charlotte - Southpark does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Charlotte - Southpark also offers takeout which you can order by calling the restaurant at (704) 366-3655.
Firebirds Wood Fired Grill - Charlotte - Southpark is rated 4.5 stars by 881 OpenTable diners.
Firebirds Wood Fired Grill - Charlotte - Southpark does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.