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Firebirds Wood Fired Grill - Richmond - Short Pump

4.5
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828 Reviews
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$30 and under
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American
Firebirds Wood Fired Grill is located in Short Pump Town Center across from Dick's Sporting Goods. We offer authentic wood-fired steaks, seafood, specialty cocktails and select wines. Join us for Happy Hour Monday - Friday from 4-7PM at the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.

Support Firebirds Wood Fired Grill - Richmond - Short Pump during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 828 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.4
ambience
4.2
value
Noise · Moderate
91% of people would recommend it to a friend
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CH
ChristyH
1 review
Dined 3 days ago
Overall5food5service5ambience5

Food was delicious and our waiter, Bradly was amazing!!!!!

LR
LuvRomance
Richmond
3 reviews
Dined 3 days ago
Overall5food4service5ambience4

Steak was ordered medium rare but was very rare. We all should have asked them to cook them more but we didn’t. Noise level has very loud. I do love it here. The salmon is excellent along with the mashed potatoes

DG
DeshaG
Richmond
8 reviews
Dined on October 18, 2020
Overall4food5service4ambience5

I'm a regular here. I just feel like now days you are rushed to eat and drink. And I don't feel like that's good at all. You're spending money just like anyone that's waiting to eat. I know covid has things changing but it's not good to have quest feeling like they have to rush their meal or drinks.

RH
RhodaH
1 review
Dined on October 17, 2020
Overall2food1service4ambience2

Food was not up to the usual good food, not tasty and meat very fatty. Was disappointed because it was my birthday and there was no recognition, even though I put it in the notes for the reservation. Service was very good. We drove an hour to get to you.

KB
KendraB
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

I enjoyed the seafood pasta dish! It was absolutely delicious! Gorgeous date night place too.

d
vipdharvey
Richmond
84 reviews
Dined on October 16, 2020
Overall5food5service5ambience5

We were promptly seated when we arrived. Caroline was our server. She was attentive and friendly! All entrees, appetizers and drinks were delicious! Always a consistent and comfortable experience!

S
Susan
1 review
Dined on October 16, 2020
Overall5food4service5ambience5

The service we received was excellent. This was a great place to spend a Friday evening.

JS
vipJamesS
Richmond
1 review
Dined on October 14, 2020
Overall3food4service3ambience3

Waiter was friendly. Severed our main dish without silverware. Took 5 minute to bring it to the table. Never serve food without the silverware. All we could do was look at it and think it would be good before it gets cold!

AZ
AnneZ
Richmond
4 reviews
Dined on October 13, 2020
Overall5food5service5ambience5

Great service and awesome food!

GA
GregA
Richmond
1 review
Dined on October 13, 2020
Overall5food5service5ambience5

Prime Rib was cooked to as ordered and was tasted excellent. The baked potato was served hot and plenty of toppings. Had the BLT salad before the meal and enjoyed every bite. Highly recommend this place for any occasion.

OT
OpenTable Diner
San Diego
1 review
Dined on October 10, 2020
Overall4food3service5ambience4

Waiter was phenomenal.

Report
d
vipdrthin
New England
11 reviews
Dined on October 10, 2020
Overall4food4service5ambience4

Always well above satisfactory although not inspirering.

OT
OpenTable Diner
1 review
Dined on October 10, 2020
Overall5food4service5ambience4

It was so great very easy to get in and out!

DA
vipDavidA
Richmond
22 reviews
Dined on October 8, 2020
Overall4food4service4ambience4

The food was very good and it was nice to dine on the patio on a nice day.

MP
MarkP
Richmond
1 review
Dined on October 4, 2020
Overall3food3service5ambience4

Mashed potatoes or lukewarm, lobster dip was Luke warm, bathroom soap dispensers were empty.

M
Mayo
Atlanta
6 reviews
Dined on October 3, 2020
Overall2food2service2ambience2

My family and I dined here to celebrate my sisters birthday. I made reservations in advance with the manager (Law) and confirmed the day of with the manager (Richard)

Lauren was our server and was ok despite her forgetting the two items my Auntie and I asked for. It was disappointing to see that despite the several days notice of the large party, the managers chose to have only one server for our group.

The manager never came to our table to check on things. I ordered the grilled chicken sandwich. The fries were lukewarm at best but the chicken sandwich had a good temperature.

The restrooms needed some tlc as there was toilet paper on the floor and the sinks needed to be wiped down. (One would think that they would have been more particular with the cleaning and sanitizing of the location since we are living during the coronavirus pandemic)

The restaurant itself is older than the other Firebird locations that I have been to but still has a decent atmosphere to it. If in the location again, I would not go due to the inconsistency with the food quality and service.

OT
OpenTable Diner
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

Celebrated National Boyfriend Day. Everything was outstanding!

DJ
vipDebraJ
Richmond
12 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

Our server was great. My 92 year old mother in law had never see. A salad so big.

SA
SAMH
Washington DC
2 reviews
Dined on October 2, 2020
Overall3food5service3ambience3

The manager was the rudest person I’ve seen.
We will never go back there.

OT
OpenTable Diner
Richmond
5 reviews
Dined on October 1, 2020
Overall5food5service5ambience4

Service was great, food was delicious and atmosphere was perfect for conversation.

m
vipmohamed
Richmond
15 reviews
Dined on September 27, 2020
Overall3food3service5ambience5

My ribeye was stiff and full of fat, service was great , desert was delicious

JR
JayR
1 review
Dined on September 26, 2020
Overall3food2service5ambience4

The environment was amazing but the food was different. I had the ribeye and my fiancé had the salmon. They were both under seasoned and we were not fully satisfied. This was our second attempt at eating here. So as far as my opinion goes. Ambiance great but food not worth the price in which you pay.

SB
ShaneeB
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

This was our first time eating at Firebirds, and it won't be our last!!! Hands down we had the best steak that we have ever eaten in a restaurant! I expressed how we felt to our server, and a few minutes later the head chef came to our table. It was nice to chat with him about our experience.

w
wrightsvil
Richmond
14 reviews
Dined on September 24, 2020
Overall5food5service5ambience5

Everything was spot on from the service to the dessert!

MF
MsFaith
Richmond
3 reviews
Dined on September 19, 2020
Overall5food5service5ambience5

We were celebrating
my husband's birthday with friends and we had a WONDERFUL dinner!

TC
TammyC
Richmond
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

We were seated promptly at our reservation time. The food was excellent, as was the service.

m
melanieg
1 review
Dined on September 19, 2020
Overall4food4service4ambience4

Great chef’s special! Definitely a value and was delicious!

OT
OpenTable Diner
1 review
Dined on September 17, 2020
Overall5food4service5ambience4

Food was great service was wonderful

OT
OpenTable Diner
Richmond
2 reviews
Dined on September 17, 2020
Overall5food5service5ambience4

When compared to the disaster experience last February, this visit was the complete pole opposite and quite the pleasant surprise. It was clean and quiet, food was outstanding, service was top notch even though our waitress got slammed (per herself saying so, there weren’t too many people) towards the end. We were so impressed by this extra awesomeness that we asked both the managers to stop by. Thanks for making my birthday dinner exceptional.

DR
DeniseR
1 review
Dined on September 14, 2020
Overall5food5service5ambience5

Everything and everyone was so nice I would highly recommend them I plan on returning

OT
vipOpenTable Diner
Atlanta
9 reviews
Dined on September 13, 2020
Overall5food5service5ambience5

I’ll go back! Good food for reasonable price

DP
DianneP
1 review
Dined on September 9, 2020
Overall5food5service5ambience5

Great food, drinks and good service. Nice atmosphere on the patio especially. Clean restrooms.

M
Moss19
Richmond
6 reviews
Dined on September 8, 2020
Overall5food5service5ambience5

Throughly enjoyed our meal... awesome service!

OT
OpenTable Diner
Richmond
3 reviews
Dined on September 5, 2020
Overall4food4service4ambience5

Warm service and punctual. The steaks were decent. Loved that fresh fruit was a side option. Would be helpful if better accommodations for those with mobility issues and options for pre-selecting seating as part of reservation process.

C
vipChapel
Richmond
36 reviews
Dined on September 5, 2020
Overall3food3service4ambience3

Have come to Firebirds a number of times. But, will not be returning for awhile. When scheduling reservation through Open Table, we were asked to choose between indoor and outdoor seating. We chose outdoors, but when we arrived, we were told outdoors is first come first served, even though we were asked to choose indoor or outdoor for our reservation. The hostess could have cared less. Spinach salads and lobster queso were very good. Table server was good. Food overpriced. Other placed to go.....

OT
vipOpenTable Diner
Richmond
1 review
Dined on September 4, 2020
Overall2food2service3ambience2

This used to be a great place to eat. Not this time. Hostess couldn’t find my OT reservation and weren’t dressed as nicely as they used to be. When they finally did, they took us to a table that was not completely clean. Same with the surrounding floors. We ordered two dinner salads, two drinks, one burger, and one chicken finger dinner. The bill was $97 without tip. The food was meh. The portions were small. The waitress was fine, but it just isn’t the experience it used to be.

D
Donaldw10
Richmond
3 reviews
Dined on September 4, 2020
Overall2food2service2ambience3

Horrible considering that they were only at 50% capacity. I have seen Much better service when they were over 100% capacity. The food was lukewarm I am very salty.

DG
DeshaG
Richmond
9 reviews
Dined on September 3, 2020
Overall5food3service3ambience5

This place is usually great. However I had an issue this visit with my superfood salad. It was soggy. It was taken off my ticket. Other then that it's usually an pleasure to dine here.

OT
vipOpenTable Diner
Richmond
3 reviews
Dined on September 2, 2020
Overall5food5service5ambience5

Great as always. One of our faves

BT
BillieT
1 review
Dined on September 2, 2020
Overall5food5service5ambience5

Love everything about Firebirds. And they do a great job of social distancing their tables!

FAQs

Firebirds Wood Fired Grill - Richmond - Short Pump does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Richmond - Short Pump also offers takeout which you can order by calling the restaurant at (804) 364-9744.

Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.5 stars by 828 OpenTable diners.

Firebirds Wood Fired Grill - Richmond - Short Pump does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Firebirds Wood Fired Grill - Richmond - Short Pump