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Firebirds Wood Fired Grill - Richmond - Short Pump
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
Lobster Spinach Queso
Lobster, baby spinach, tomatoes, pepper jack cheese, tortilla chips
Crispy or grilled, cabbage, pineapple salsa, spicy Sriracha sour cream, fresh vegetables
Center-cut, wrapped in applewood-smoked bacon
Our server was great! She was very polite and knowledgeable. Truly good at her job which is so important when we dine out. Food and wine was great too.
Steak was not prepared as asked but overall good dinner and waiter was attentive.
Food was delicious and our waiter, Bradly was amazing!!!!!
Steak was ordered medium rare but was very rare. We all should have asked them to cook them more but we didn’t. Noise level has very loud. I do love it here. The salmon is excellent along with the mashed potatoes
I'm a regular here. I just feel like now days you are rushed to eat and drink. And I don't feel like that's good at all. You're spending money just like anyone that's waiting to eat. I know covid has things changing but it's not good to have quest feeling like they have to rush their meal or drinks.
Food was not up to the usual good food, not tasty and meat very fatty. Was disappointed because it was my birthday and there was no recognition, even though I put it in the notes for the reservation. Service was very good. We drove an hour to get to you.
I enjoyed the seafood pasta dish! It was absolutely delicious! Gorgeous date night place too.
We were promptly seated when we arrived. Caroline was our server. She was attentive and friendly! All entrees, appetizers and drinks were delicious! Always a consistent and comfortable experience!
The service we received was excellent. This was a great place to spend a Friday evening.
Waiter was friendly. Severed our main dish without silverware. Took 5 minute to bring it to the table. Never serve food without the silverware. All we could do was look at it and think it would be good before it gets cold!
Great service and awesome food!
Prime Rib was cooked to as ordered and was tasted excellent. The baked potato was served hot and plenty of toppings. Had the BLT salad before the meal and enjoyed every bite. Highly recommend this place for any occasion.
Waiter was phenomenal.
Always well above satisfactory although not inspirering.
It was so great very easy to get in and out!
The food was very good and it was nice to dine on the patio on a nice day.
Mashed potatoes or lukewarm, lobster dip was Luke warm, bathroom soap dispensers were empty.
My family and I dined here to celebrate my sisters birthday. I made reservations in advance with the manager (Law) and confirmed the day of with the manager (Richard)
Lauren was our server and was ok despite her forgetting the two items my Auntie and I asked for. It was disappointing to see that despite the several days notice of the large party, the managers chose to have only one server for our group.
The manager never came to our table to check on things. I ordered the grilled chicken sandwich. The fries were lukewarm at best but the chicken sandwich had a good temperature.
The restrooms needed some tlc as there was toilet paper on the floor and the sinks needed to be wiped down. (One would think that they would have been more particular with the cleaning and sanitizing of the location since we are living during the coronavirus pandemic)
The restaurant itself is older than the other Firebird locations that I have been to but still has a decent atmosphere to it. If in the location again, I would not go due to the inconsistency with the food quality and service.
Celebrated National Boyfriend Day. Everything was outstanding!
Our server was great. My 92 year old mother in law had never see. A salad so big.
The manager was the rudest person I’ve seen.
We will never go back there.
Service was great, food was delicious and atmosphere was perfect for conversation.
My ribeye was stiff and full of fat, service was great , desert was delicious
The environment was amazing but the food was different. I had the ribeye and my fiancé had the salmon. They were both under seasoned and we were not fully satisfied. This was our second attempt at eating here. So as far as my opinion goes. Ambiance great but food not worth the price in which you pay.
This was our first time eating at Firebirds, and it won't be our last!!! Hands down we had the best steak that we have ever eaten in a restaurant! I expressed how we felt to our server, and a few minutes later the head chef came to our table. It was nice to chat with him about our experience.
Everything was spot on from the service to the dessert!
We were celebrating
my husband's birthday with friends and we had a WONDERFUL dinner!
We were seated promptly at our reservation time. The food was excellent, as was the service.
Great chef’s special! Definitely a value and was delicious!
Food was great service was wonderful
When compared to the disaster experience last February, this visit was the complete pole opposite and quite the pleasant surprise. It was clean and quiet, food was outstanding, service was top notch even though our waitress got slammed (per herself saying so, there weren’t too many people) towards the end. We were so impressed by this extra awesomeness that we asked both the managers to stop by. Thanks for making my birthday dinner exceptional.
Everything and everyone was so nice I would highly recommend them I plan on returning
I’ll go back! Good food for reasonable price
Great food, drinks and good service. Nice atmosphere on the patio especially. Clean restrooms.
Throughly enjoyed our meal... awesome service!
Warm service and punctual. The steaks were decent. Loved that fresh fruit was a side option. Would be helpful if better accommodations for those with mobility issues and options for pre-selecting seating as part of reservation process.
Have come to Firebirds a number of times. But, will not be returning for awhile. When scheduling reservation through Open Table, we were asked to choose between indoor and outdoor seating. We chose outdoors, but when we arrived, we were told outdoors is first come first served, even though we were asked to choose indoor or outdoor for our reservation. The hostess could have cared less. Spinach salads and lobster queso were very good. Table server was good. Food overpriced. Other placed to go.....
This used to be a great place to eat. Not this time. Hostess couldn’t find my OT reservation and weren’t dressed as nicely as they used to be. When they finally did, they took us to a table that was not completely clean. Same with the surrounding floors. We ordered two dinner salads, two drinks, one burger, and one chicken finger dinner. The bill was $97 without tip. The food was meh. The portions were small. The waitress was fine, but it just isn’t the experience it used to be.
Horrible considering that they were only at 50% capacity. I have seen Much better service when they were over 100% capacity. The food was lukewarm I am very salty.
This place is usually great. However I had an issue this visit with my superfood salad. It was soggy. It was taken off my ticket. Other then that it's usually an pleasure to dine here.
Firebirds Wood Fired Grill - Richmond - Short Pump does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Richmond - Short Pump also offers takeout which you can order by calling the restaurant at (804) 364-9744.
Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.5 stars by 830 OpenTable diners.
Firebirds Wood Fired Grill - Richmond - Short Pump does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.