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Filet & Shrimp - Firebirds Wood Fired Grill - Richmond - Short Pump, Henrico, VA

Firebirds Wood Fired Grill - Richmond - Short Pump

4.4
4.4
1907 Reviews
$30 and under
American
Top Tags:
Firebirds Wood Fired Grill is located in Short Pump Town Center across from Dick's Sporting Goods. We are an American Restaurant and Steakhouse known for our scratch kitchen, bold flavors and inviting atmosphere. Enjoy our signature menu items including hand-cut, aged steaks and fresh seafood or our specialty crafted cocktails and select wines. Join us for Brunch Saturday and Sunday starting at 11am and Happy Hour Monday - Friday from 4-7PM at the FIREBAR® or on the patio. We offer top-notch service and upscale dining at a modest price.

Make a reservation

2 people
7:00 PM
Booked 52 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Cuisines
    American, Steakhouse, Wine Bar
  • Hours of operation
    Lunch Daily 11:00 am–4:00 pm Brunch Sat, Sun 11:00 am–2:00 pm Dinner Mon–Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm
  • Phone number
    (804) 364-9744
  • Website
    http://richmond-short-pump.firebirdsrestaurants.com/
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.
  • Location
    11800 W Broad St, Henrico, VA 23233
  • Neighborhood
    Richmond
  • Cross street
    Short Pump Town Center across from Dick's Sporting Goods
  • Parking details
    Private Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

Featured in

What 1,907 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.4Service
  • 4.2Ambience
  • 4.1Value

Noise • Moderate

Loved For

  • Richmond

    Good for business meals

  • Richmond

    Kid-friendly

  • Richmond

    Most Booked

1,907 Reviews

  1. LadyWhoLunches

    Richmond

    86 reviews

    vip
    2.0

    86 reviews

    Dined 2 days ago

    overall2food2service3ambience3
    Better order your steak rare to start with. On my most recent visit, the kitchen seriously overcooked the filet. I'd ordered it "medium" and it was almost well-done. Replacement steak was also way overcooked.

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  2. JosephC

    1 review

    3.0

    1 review

    Dined on September 22, 2023

    overall3food2service3ambience3
    Our server seemed new but friendly. The appetizer was really good, the steak was terrible, no flavor, just bland and un fresh tasting. It turns out they served me a sirloin when I ordered a ribeye. I noticed this about half way through the meal. They tried to make it right by bringing me a ribeye, which I got to go and haven’t tried yet. They also offered us free desert. My wife wasn’t crazy about her steak either. The prices were high for the quality of food received. Service was overall good. Not sure I’ll go back. The service doesn’t outweigh the food value.

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  3. KeadraD

    1 review

    5.0

    1 review

    Dined on September 22, 2023

    overall5food5service5ambience5
    McKenzie was wonderful. The food was great. The overall experience was wonderful!!!

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  4. Lisa

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on September 19, 2023

    overall5food5service5ambience4
    Always a tried and true favorite. I went with the mixed green salad with tenderloin and it was delicious! I substituted the balsamic vinaigrette for the cilantro vinaigrette. So yummy and the contrast between the tang of the dressing and the candied pecan pieces was a delightful surprise. My friend and I both had salads with water (truly all we wanted), but our server was gracious and seemed fine that we didn’t have multiple courses resulting in a pricey bill. He was attentive but not invasive. Great experience!!

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  5. LHuffy

    Washington DC

    9 reviews

    5.0

    9 reviews

    Dined on September 16, 2023

    overall5food5service5ambience5
    Food and Service are always consistent. Like the new menu items.

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  6. SKYLYN

    Richmond

    21 reviews

    5.0

    21 reviews

    Dined on September 16, 2023

    overall5food4service5ambience4
    I need to say that the manager in the store handled our situation overwhelmingly professionally. Our food was not cooked to the proper temperature and we received a complete meal in return. He did a great job of making sure that we were satisfied and the second meal was phenomenal. 

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  7. DanielF

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on September 15, 2023

    overall5food5service5ambience5
    I'm a beef person and Firebirds has the best. Last visit I had the baby back ribs special and it was fantastic too. Hard to beat Firebirds.

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  8. BrianC

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on September 14, 2023

    overall5food4service5ambience4
    Little disappointed with quality of the Buffalo Chicken Salad--everything else, particularly service was great!

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  9. Mary

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    overall5food5service5ambience5
    Food was excellent and so was the service. I would highly recommend eating here.

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  10. Eric

    Richmond

    9 reviews

    3.0

    9 reviews

    Dined on September 3, 2023

    overall3food3service4ambience3
    4 mushy onion rings as a side on a $20 dish, come in man you can do better than that. A few small shrimp on an entree salad, same. The rest of the salad was excellent as were the ribs so it got an avg with poor value. Been coming here since it opened years ago and the quality and quantity has gone down and the prices up. Will probably just come in the future for their burgers which are outstanding.

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  11. ChrisH

    1 review

    3.0

    1 review

    Dined on September 2, 2023

    overall3food3service2ambience2
    Honey/garlic chicken was dry. Cheese steak appetizer was expensive and not that good. Wood and Irons is much better for half the price. Won’t be going back anytime soon

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  12. DanielF

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on September 2, 2023

    overall5food5service5ambience5
    Firebirds was 110% as always. They have some of tbe best beef I've had in a long time. This trip was the baby back rib special. Some of the best of these also.

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  13. Allen

    Richmond

    3 reviews

    4.0

    3 reviews

    Dined on September 2, 2023

    overall4food4service4ambience4
    Earl's VIP section outside was delightful. Service efficient and pleasant. Our ribeye was cooked to perfection

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  14. KatherineD

    Richmond

    2 reviews

    vip
    5.0

    2 reviews

    Dined on September 1, 2023

    overall5food5service5ambience5
    Another great meal! Cher recommended the ribs and she wasn’t wrong! Thanks Cher for great service!

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  15. RMM2

    Richmond

    13 reviews

    vip
    3.0

    13 reviews

    Dined on September 1, 2023

    overall3food3service3ambience3
    Used to be better - salad I have ordered for years has changed and server had no explanation nor knew. Tuna with ancient grains is now rice pilaf or something?? I had white rice in my salad. Very disappointing

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  16. DaraF

    Richmond

    7 reviews

    vip
    4.0

    7 reviews

    Dined on August 26, 2023

    overall4food4service5ambience5
    Shrimp were a bit tough in my salad and my cousin ordered poached egg...came out as a hard boiled egg...but manager did get her a new one! Lovely restaurant with a variety of foods...that is why I enjoy taking folks here!

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  17. Louie

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on August 25, 2023

    overall5food5service5ambience5
    I can count on this restaurant to provide the perfect meal. I ordered a BLT which was great except their mayo contained some kind of additive which gave it some character. (Added some heat to it! ) After one bite I told our waitress I couldn't eat it - no problem - in no time at all she returned with a new BLT that was the best I ever had. Filled with bacon - not just a strip or two. And as I was apologizing for needing a change, she apologized for not mentioning the sauce in the beginning. This restaurant not only has the best waiters and waitresses, the manager often pops in to check if we were happy with our meal. Can't beat that

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  18. RahmelM

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on August 25, 2023

    overall2food2service2ambience3
    I reserved for 8:30 granted my party was running late and it’s out of my control I feel like I was being rushed to eat. The restaurant closed at 10 and I feel they were trying to rush since it was closing. My food was cold and so was the some of the food of other guest of my party. I didn’t have the best experience here for my birthday. I will somehow leave a positive message the salmon was really good and you have a fine dining establishment. Next time I wish your staff would be a bit more patient and understanding of circumstances. Also want to note that when guest came in the host was sitting down on her phone and did not direct them to the table simply told them the party was in the back and that to me is a bad look feels lazy.

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  19. MichelleD

    1 review

    5.0

    1 review

    Dined on August 23, 2023

    overall5food5service5ambience5
    Excellent experience: We enjoyed the food, atmosphere and service too!

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  20. KarzanB

    St. Louis

    3 reviews

    1.0

    3 reviews

    Dined on August 22, 2023

    overall1food1service1ambience5
    The service was extremely terrible. Missing order for my son, very late in delivering some of the food, and a lot more.

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  21. eatRva

    Richmond

    29 reviews

    vip
    4.0

    29 reviews

    Dined on August 21, 2023

    overall4food4service4ambience4
    Everything was just fine. Waiter was prompt with refills, food was good

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  22. DebraS

    Richmond

    1 review

    5.0

    1 review

    Dined on August 20, 2023

    overall5food5service5ambience5
    The Red Snapper was excellent and the atmosphere was wonderful

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  23. Thomas57

    Cincinnati

    2 reviews

    2.0

    2 reviews

    Dined on August 19, 2023

    overall2food2service3ambience3
    We had a reservation, for our anniversary, which the hostess acknowledged, but then they seemed to forget about us. People were being sat who came in after us with no reservation. My wife ordered Prime Rib, cooked medium, and it came out dry and nasty. The meat had a grey color to it. I ordered the Cajun Ribeye and while the seasonings gave it good flavor, Ireally had to work around a lot of fat and grizzle to find good bites. My wife also ordered au gratin potatoes, which did not look good nor did it taste good. We were just visiting the area from Virginia Beach and we will probably return, but we'll definitely not be back to Firebirds.

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  24. MARVIN

    1 review

    5.0

    1 review

    Dined on August 19, 2023

    overall5food5service5ambience3
    Very good food prepared just the way I wanted it. Service was excellent, not a hit and run. Just a bit noisy. The website said casual elegant dress. It turns out that I could have gotten by with jeans, t shirt, and sneakers. Other than that, I enjoyed the experience.

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  25. Kristen

    Greater Boston

    3 reviews

    2.0

    3 reviews

    Dined on August 19, 2023

    overall2food2service2ambience2
    Tables were still soaking wet from being cleaned upon being seated, incredibly slow service, drink orders were wrong, simple burger and a salad took over 45 minutes to arrive- and both adult meals were inedible. Restaurant was not busy, but we sat in a sea of dirty tables without proper staffing to clean them. Even when our server asked the manager to come see us regarding a completely raw and inedible burger, the manager failed to show after 15 minutes of waiting. Antsy children and nearly an hour and a half for lunch service was terrible.

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  26. waltern

    1 review

    4.0

    1 review

    Dined on August 18, 2023

    overall4food4service4ambience5
    My appetizers never came until after my entrée was served. I declined getting them. Service was extremely slow and not responsive

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  27. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 18, 2023

    overall4food4service5ambience5
    FIREBAR APPS for Happy Hour are so worth every it!!!

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  28. AndyC

    Richmond

    5 reviews

    5.0

    5 reviews

    Dined on August 17, 2023

    overall5food5service5ambience4
    The food was delicious. Our server Tabitha was fantastic. The one dish that wasn't perfect was replaced promptly and the manager was informative, gracious, and generous. Why Firebirds is a special place to our family.

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  29. MarySloan

    Richmond

    4 reviews

    4.0

    4 reviews

    Dined on August 16, 2023

    overall4food5service4ambience3
    Once again I was surprised by well thought out menu! Food was delicious and great portions. Unfortunately, the restaurant was hosting couple big parties, which made the restaurant a bit laud and slowed the service down. However, overall, we had great time! Thank you for OpenTable which made our reservation possible. Without reservation, we would not be seated even though the restaurant had empty tables and those tables stayed empty throughout our dinner. I got little disappointed by Firebirds practice.

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  30. OpenTable Diner

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on August 16, 2023

    overall1food3service3ambience1
    The AC was out. The hostesses always seem to take great joy of turning people away!!! We didn’t have a reservation. We went outside made a reservation w open table for 5 min later and walked back in and her face was priceless! How about take joy that people are spending money eating out choosing your restaurant so you have a job! The manager was working so very hard our waiter was working so hard our food was delicious. They gave us incredible service then you have the hostess acting like they don’t care…. Sad! The ac did need fixing. It was warm on one side of the restaurant. We always choose firebirds when we come to the mall because of the selection of food! Hostesses need to support your team w joy! They are busting their butts so you can be there! Seat your people so they have someone to serve! We saw people standing at a bar table for at least 10 min waiting for a table to be cleaned …..help out where you can!

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  31. KatherineD

    Richmond

    2 reviews

    vip
    5.0

    2 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    Love Firebirds! Cher is wonderful and always takes extra care of us and other guests!!!

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  32. CharlesA

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on August 12, 2023

    overall5food5service5ambience5
    Food and service is always excellent! Atmosphere is great!

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  33. CC84

    Richmond

    3 reviews

    4.0

    3 reviews

    Dined on August 11, 2023

    overall4food4service4ambience4
    Nice place. A few things could've been better but overall good.

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  34. SimonS

    Raleigh

    10 reviews

    vip
    5.0

    10 reviews

    Dined on August 10, 2023

    overall5food5service5ambience5
    Great food, prepared well, and timely. Will definitely be returning.

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  35. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 10, 2023

    overall5food5service5ambience5
    Very accommodating and prompt service. Food was great.

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  36. Fish

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on August 9, 2023

    overall5food5service5ambience3
    Firebirds is consist: good food and drinks, and great service.

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  37. JimW

    Richmond

    27 reviews

    5.0

    27 reviews

    Dined on August 8, 2023

    overall5food5service5ambience4
    sirloin was excellent - and a good price we especially like the southwestern au gratin potatoes we were not happy about the first table, but we were moved quickly and graciously

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  38. EmmreP

    1 review

    3.0

    1 review

    Dined on August 7, 2023

    overall3food2service3ambience2
    Our server was excellent! Kudos to her. Sadly things we wanted were not available. And the food was just ok. My sister bit into her burger and said "I could have done this at home" My steak was cooked right but it wasn't hot. I'd eat here again but it'll be a while.

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  39. MichaelD

    Richmond

    20 reviews

    vip
    5.0

    20 reviews

    Dined on August 5, 2023

    overall5food5service5ambience4
    All in all, we enjoy dining at Firebirds. The server was very friendly and the food is good. Our only issue, and this is not the first time, we order salads and ask that the salad is served first. But once again, our entree arrived and we had to ask 'where is the salad'? So, a few minutes later we received our salads. We ate the salad while our food was sitting there cooling down. Please ensure that when a customer says 'salad first' that the kitchen pays attention.

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  40. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 5, 2023

    overall5food5service5ambience4
    Everything was great except the climate, it was very hot.

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FAQs

You can order delivery directly from Firebirds Wood Fired Grill - Richmond - Short Pump using the Order Online button. Firebirds Wood Fired Grill - Richmond - Short Pump also offers delivery in partnership with Postmates and Uber Eats.

Firebirds Wood Fired Grill - Richmond - Short Pump is rated 4.4 stars by 1907 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 52 times today

Order delivery or takeout

Google Map for Firebirds Wood Fired Grill - Richmond - Short Pump

11800 W Broad St, Henrico, VA 23233

Additional information

  • Cross street
    Short Pump Town Center across from Dick's Sporting Goods
  • Neighborhood
    Richmond
  • Hours of operation
    Lunch Daily 11:00 am–4:00 pm Brunch Sat, Sun 11:00 am–2:00 pm Dinner Mon–Thu, Sun 4:00 pm–9:00 pm Fri, Sat 4:00 pm–10:00 pm
  • Cuisines
    American, Steakhouse, Wine Bar
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Private Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine
  • Website
    http://richmond-short-pump.firebirdsrestaurants.com/
  • Phone number
    (804) 364-9744
  • Catering
    Our delicious catering options are ideal for any size group and where everyone can find something they love. Give us a try today for your next meeting, office get together or special event.

Featured in

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