Firebirds Wood Fired Grill - Richmond - Belvedere

Absolutely the worst meal I've ever had here !!!! Disappointing as I use this location for work gatherings ....but never again !!! The noise level was horrible !!!!

Great atmosphere for a group or a special night with your significant other. The food was great, cooked perfectly, and also had great options on the menu! Waitress was amazing and took care of everything we needed with a smile.

Hair was in my food no one apologized or offered options to make our First experience better then what it was I’ll never go back

Outstanding experience. Our waitress, -adeja was top notch! We definitely visit again!

Lovely place and the service was great.

Valentines Day
Food and Service were over the Top
Taylor our Server was ultra professional and on the spot

This was Valentine's night and they were extremely busy. The food was great. The waiter expressed that it was his first day there. He was very pleasant. My husband ordered a salad and his dinner came. His salad had not shown up. We made the waiter aware of this and it came immediately. My only concern was that he presented the bill before I had finished my meal. I feel this is very rude.

Great overall experience from the dining to the entire ambience

It is and stay our favorite restaurant. Food quality and taste exceed other more expensive steak houses.
Much quieter than most restaurants.
We choose this place whenever we can.

The food was fabulous the house wine unbelievably good. We went there on a Tuesday and went back on Friday because of how good the food was and the service, everyone was polite and friendly. Will continue to every time I’m in the area.

I only saw the server when we ordered, got our food, and got the check. he didn’t check on us once and it took forever to get the check once we finished because he wasn’t paying attention to us. very disappointing for the price payed.

As always, a fine evening...this time with my son and his wife, my wife and me...for 2 birthdays.......and the surprise birthday "cake" topped it off......

The ribs were outstanding! Others had salads that were fresh and delicious. And, the carrot cake was excellent, split three ways.

20 minute wait, even with a reservation. Staff was courteous enough but not friendly. Waiter was good. Overall will go back, but hope they staff themselves correctly for a Friday night in the future.

Great food & Service. Was there to celebrate birthday. Our server, Jacob (I think), we wonderful. Loved the atmosphere

Our waitress was very attentive and the food was good.

They bent over backwards to make our experience right. Great staff.

Great food!
Got onion rings, chopped salad, prime rib, chocolate cake. Yum!
Glad we showed up early, when we left at 7:15 the waiting area was mobbed.
We never felt rushed, even though they needed to our table.
Will be going back soon.

We went for my son’s birthday. He ordered the ribeye. 3/4 of his steak was pure fat, he couldn’t eat it. My other son ordered the filet mignon, medium well and I ordered the peppercorn crusted sirloin, medium. They brought his medium and mine medium well. I spend $120 on a meal we couldn’t even enjoy. Not going back.

Firebirds has been one of our favorite restuarants, but my last visit has altered my opinion. My party of 6 were seated at a large round table by the grill area. The person cooking on the grill, in my line of sight, was handling the food with his hands, no gloves, wiping his brow, touching his hat, and then picking up chicken breast and squeezing it with his bare hand. I also observed him pickng up another piece of meat (looked like steak), pulled a piece off putting it in his mouth. I only hope that was his dinner and not a customers.

We go here a lot. Even though it is a 'chain' (2 in rva, I believe) it is one of our favorite restaurants. Wife loves their Rib Eye and I tried something new for me, the Seafood Pasta. It was great and I had enough for lunch the next day. No shortage of shrimp & scallops, imo. Great server, Eric, who we have had before. We love the big booths in the middle area and the lighting is somewhat subdued...the way I like it.

Evertthing was great. Only complaint wad salt on the potato was way too salty. Ttied to bruash off as much as possible but still to salty. Next time i woill try to remember to ask for no salt.

We will definitely be back! Everything was simply amazing. Our server, Cece was incredible and attentive.
The food was amazing.
The sole reason why we didn't give 5 stars throughout was that we were sat at a booth. Due to his size, my father gets rather uncomfortable having the table digging into his belly.

Awesome dinner!! Food was delicious and steaks were cooked perfect. Our waitress was so nice and accomadating. Great experience overall.

I will definitely go back. Our waiter was amazing. He was spot on with service and communication and friendly without being over bearing. He called himself ESPN. LOL Seemed to know what we wanted before we could order it.

All went well, in and out completely satisfied in an hour...

We enjoyed a family birthday dinner at Firebirds. The food was good. The service was great. Our server, Eric, went over and above to keep our group of 10, including 3 children satisfied.

Food was delicious. Service was good but some delays in getting drink refills, ketchup, etc

Always a delicious meal with attentive wait staff. Highly recommend!

Great food, great service! Server did a great job!

Amazing service, and food was excellent

Justin was a terrific waiter! I’ll request him next time!

With a reservation for New Year's Eve, we were seated on time and served in 20 minutes.....wow! And good food.

A perfect way to ring in the New Year!!Our food was plentiful, cooked to perfection, and beautifully presented. Our server Carla made it all work. Thank you for a very special evening.

Always excellent. However, our mixed green salads were much smaller than usual and we hope this will not continue.

Great food and service! Loved our waiter.

Wow the food was horrible. I literally had one bite of my meal. Will not return.

We've been huge Firebirds fans for years, but this was, hands down, our worst visit. We waited almost an hour for our entrees to arrive. We ordered the same things we always order, but the plates arrived with ingredients substituted or missing entirely. Can't blame the server, she was excellent and clearly working hard to keep her tables happy, but the quality of the experience was destroyed.

Very nice.
We will return.

Nothing else to say here.
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I would have given this review two stars if not for the fact that we've eaten at Firebirds many times with no problems. This time, however, was a disaster. We had a reservation for 5:45 (because we had plans for later in the evening and wanted to eat an early dinner) and were seated promptly. Our waiter was friendly -- TOO friendly, if you ask me. Maybe it's just me, but the whole "we" schtick really gets on my nerves: "How are WE this evening?" "Are WE ready to order?" "Would WE like to order drinks to start off?" Ugh! It took 10 minutes just to get water, another 10 for our bottle of wine to arrive, and a full hour before we got our meals -- two of which were either cold or under-cooked. In all fairness, they appeared to be understaffed (our waiter was all over the place, handling way too many tables). All-in-all, not a fun evening at Firebirds.