Arman was a wonderful server -- friendly but not overly so, and knowledgeable. Accommodated my wife's request for her favorite salad (strawberry and grilled shrimp) even though it is now listed only on the lunch menu. My 12-ounce sirloin was a little too salt-and-peppered, but very tender -- a very good steak overall. It's a tad pricey but nicely fills the niche between budget and upscale steakhouses.

We have been here several times and we always have great service and the food is AWESOME!!

It was a great evening. The server Evan was great. He was working a lot of tables including one large party but he always checked on our party regularly and we got our food and drinks in a reasonable amount of time. The food was great and the cheese cake was heavenly.

To must noise, in background music had a thump beat to it distracting like to much base.

Great service by Christian, we had the seared tuna and filet mignonette, both were excellent. Our fav when in Richmond

Had another great experience at the Midlothian location. Food was excellent and service staff were great as well.

If you are looking for a nice place for a group Firebids is a great place to go. Service is always great!

Friendly waiter, very apologetic for overcooked fries, rest of the meal was very tasty 😋.

It started rough as we had made reservations and still had to wait an additional 30 minutes…it was a frustrating start but the manager was patient accommodating and respectful of our time (1st time out in about a year) as a family of 5. The service, waitress, and food was excellent. I love this restaurant because of that fact alone. Thank you for making the experience with family a good one. Can’t wait to come back as the world begins opening up again. Kudos to the manager who made everything right, offering a complimentary appetizer and being patient with me as she explained everything.

One of our entrees was very bland and the chicken was over cooked. They fixed something else that turned out well.

Predictably good. Nice for a casual dinner out on a Monday.

The food is amazing and the prices at happy hour are really good. But the best thing was our waitress Tara. She always waits on us and gives us such wonderful service. The experience would not be the same without her.

The service wasn’t good, waited on drinks most the time we were there, food took a while also, food was great and drinks were not good

The bar service was very slow and did not have the right drink

Great and our go to for Carrot Cake!

Lynell is an amazing server. She’s great.

Mike the grillmaster cooks the most amazing steaks to your specific request.

Amazing place to eat.

Food was delicious and came in a timely manner. I recommend for a great dinner.

Great food and service

I have to say the steak at Firebirds was the best steak I have had at a restaurant in a long time. Maybe the best steak ever. I had the aged rib-eye. The side salad was delicious too.

Alexandra was wonderful!! Must have been having kitchen issues. Food was cold and seemed old

Great place! We hope people will be mindful of the current staffing shortage across the industry!

Excellent food and service! One of the few places that actually take reservations

The food was excellent and our server was attentive and friendly.

Outstanding as always! Firebirds’s at Belvidere never disappoints. Top notch servers and food! Don’t sleep on the crème brûlée cheesecake!

I fantasized about the deviled eggs all week. Everything else was super too.

This was another (third) poor experience at this Firebirds. I was hopeful because the Short Pump & Fredericksburg restaurants have been good dining experiences. The kitchen is poorly managed, food delayed, not hot and over-cooked. Although servers are new, food cooked quality is not their fault. I don’t want a discounted bill, I want a pleasant dining experience that has hot food properly cooked and served on a timely basis. Appetizers hot when appropriate and before the meal, not with the meal.

Please train your staff properly and maintain appropriate food standards.

Enjoyed my meal! Great service and atmosphere! Can’t wait to go back!

I went for the steak and the wine and was thrilled that our being there on a Monday resulted in half-price wine. Love that they offer both 5 and 8-oz pours. Will return!

I had reserved a table for five and arrived on time. Even so, it took about 20 minutes to get seated. Our table was at the back right next to the kitchen from which a lot of noise was coming. Needless to say, it was not relaxing. Our waiter was prompt in taking our order but we waited for over a half an hour to get our food. The food was excellent but, with the noise and wait times, it was a rather disappointing evening. I have been to Firebirds several times before and not had problems like this.

Justin was our server. He did a great job of taking care of us!

The only issue we encountered was that our reservation was for 7:15 and we had to wait about 20 min beyond before being seated. Understand that some folks linger and that causes back ups.

Our steaks were over cooked...and our waitress forgot our go to meal...but for our first time being there....we was really impressed...we will definitely go back...

Food was very good and so was the service. Asked for steaks to be medium rare and they were perfectly done.

It was our first time at this location and everything was wonderful and so tasty! The bartenders and manager were attentive and pleasant.

Our usual great meal, great service and wonderful ambience!!

Unfortunately the last 4 times we’ve been here the service has been awful and the manager as well. I get that they’re short staffed. They need to adjust accordingly and not have full availability on open table. We waited forever for our table and the manager unfortunately is just not a very good manager and inefficient. We will not be back to this location. They’ve messed up orders. Took too long for drinks. Too long for everything with hardly any tables taken. Dirty dishes all over the place. The experience was just gross.

The service was excellent and the food was outstanding.

Service and food were excellent as usual. The hostess said we did not have a reservation?!! And had a “whatever” attitude as if I didn’t make one. Good thing the server and Jesse made up for it!! They had great attitudes!!

The server wasn't attentive. at all. We had to beckon his attention to ask for a refill, which took a long amount of time to receive. He only came to our table 3 times if that. He was noticeably very attentive to his other 2 tables who were of Caucasian ethnicity. Was disappointed with the service. It wasn't near the positive experience I have had in the past. Shame it was my girlfriend's first time there. It left her with not as good a feeling about Firebirds as it definitely should have been. I would recommend y'all, but pray don't have similar experience.

The food and service was outstanding as always. The restaurant is obviously needing servers as we had to wait for 15 minutes for our reserved table and the tables weren’t full. I appreciate the hostess asking us to wait rather than stressing their servers and us getting poor service.

Had a wonderful date night for Father’s Day @ Firebirds. Mariah waited on