Firebirds Wood Fired Grill - Richmond - Belvedere
We will definitely be back! Everything was simply amazing. Our server, Cece was incredible and attentive.
The food was amazing.
The sole reason why we didn't give 5 stars throughout was that we were sat at a booth. Due to his size, my father gets rather uncomfortable having the table digging into his belly.
Awesome dinner!! Food was delicious and steaks were cooked perfect. Our waitress was so nice and accomadating. Great experience overall.
I will definitely go back. Our waiter was amazing. He was spot on with service and communication and friendly without being over bearing. He called himself ESPN. LOL Seemed to know what we wanted before we could order it.
All went well, in and out completely satisfied in an hour...
We enjoyed a family birthday dinner at Firebirds. The food was good. The service was great. Our server, Eric, went over and above to keep our group of 10, including 3 children satisfied.
Food was delicious. Service was good but some delays in getting drink refills, ketchup, etc
Always a delicious meal with attentive wait staff. Highly recommend!
Great food, great service! Server did a great job!
Amazing service, and food was excellent
With a reservation for New Year's Eve, we were seated on time and served in 20 minutes.....wow! And good food.
Justin was a terrific waiter! I’ll request him next time!
A perfect way to ring in the New Year!!Our food was plentiful, cooked to perfection, and beautifully presented. Our server Carla made it all work. Thank you for a very special evening.
Always excellent. However, our mixed green salads were much smaller than usual and we hope this will not continue.
Great food and service! Loved our waiter.
Wow the food was horrible. I literally had one bite of my meal. Will not return.
We've been huge Firebirds fans for years, but this was, hands down, our worst visit. We waited almost an hour for our entrees to arrive. We ordered the same things we always order, but the plates arrived with ingredients substituted or missing entirely. Can't blame the server, she was excellent and clearly working hard to keep her tables happy, but the quality of the experience was destroyed.
We will return.
Nothing else to say here.
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I would have given this review two stars if not for the fact that we've eaten at Firebirds many times with no problems. This time, however, was a disaster. We had a reservation for 5:45 (because we had plans for later in the evening and wanted to eat an early dinner) and were seated promptly. Our waiter was friendly -- TOO friendly, if you ask me. Maybe it's just me, but the whole "we" schtick really gets on my nerves: "How are WE this evening?" "Are WE ready to order?" "Would WE like to order drinks to start off?" Ugh! It took 10 minutes just to get water, another 10 for our bottle of wine to arrive, and a full hour before we got our meals -- two of which were either cold or under-cooked. In all fairness, they appeared to be understaffed (our waiter was all over the place, handling way too many tables). All-in-all, not a fun evening at Firebirds.
Had wonderful service on Christmas Eve!
Service was prompt and the food was delivered surprisingly fast. The whole Staff was very engaging and friendly, almost as if they knew my name.
I have only one complaint about Firebirds. I’d eat there much more often if they served a savory pork chop but they don’t.
Amazing ❤ Great Food Nice Ppl Well Manner Friendly Helpful We Had A Great Time Will Be Back Soon
one steak was overcooked and one was undercooked,one baked potatoe was cold,but the waiter did a good job
We have eaten here many times but it had been a while. To be fair it was Saturday night and they were very busy. We expected the wait for our food as there were some large parties, so the 45 minute wait for the food didnt bother us. However we expected our food to be hot when it arrived. Steaks were barely warm and baked potatoes were dried out. We likely wont be back. There are too many other places to get a good steak in town.
Food service delayed for 30 min Once delivered quality was good
Food was great. Lobster queso app was fantastic- the chips were super fresh. I had the salmon special. Husband had the pork chop and our friends both had filets. All was delicious. Our server was very attentive but we had to ask for silver. Then we had to ask for cocktail napkins. Then we had to ask for app plates. This stuff should be there without having to ask. That was our only complaint. Place was clean and staff was friendly
Server (Eric) was very good. Meal was good except my wife steak was not cooked as ordered. Ordered medium and steak came out more medium rare.
Josh, our server was great!
The receptionist tried sitting us in two undesirable places before we accepted a seating, despite the dining room being mostly empty and us having a reservation. Not sure if she is trained to do this or was being rude. We are regulars and dont appreciate being treated like this.
The staff were super friendly and great service. The food was cooked to order and delicious. I would recommend this restaurant!
Unfortunately I activated my Open Table dining reward for $20 but the restaurant could not confirm or access. The manager discounted my meal but they did not know how to access from the booking. The process is cumbersome and confusing to the restaurants.
There was a 10 minute wait although we had reservations, which was not too big of a deal. Server was exceptional and went above and beyond to accommodate me and my date. Recommended wine and exercised the perfect amount of attention. Will definitely go back.
This was by far the most fun one we’ve been to. Usually we’re in Fredericksburg but came to Richmond for my son’s birthday dinner. They went above and beyond to give him a birthday to remember. From the silly hat they made up to the staff coming around to wish him happy birthday and bring him dessert he had a blast. The manager speed by to chat as well. Super great people and the food was great as always.
The restaurant was overbooked. Waited to be seated one hour after my reservation. After ordering it took almost another hour to receive our entrees. Out of the 4 steaks ordered, 3 were incorrect. 2 of the entrees did not have a major entrée item when delivered (shrimp) and 1 of the entrée sides was charred and overdone. After speaking to the manager, 2 steaks were re-ordered and the shrimp was delivered. When the new steaks arrived they were underdone (rare vs medium).
We have had much better experiences previously but this was so poor that we hesitate to return.
I'm guessing my experience wasn't that great due to me going on Veterans Day. We weren't seated on time and we had a reservation, the wait for food was close to an hour, and my food was under cooked. I did not have a good experience at this particular location.
Very crowded. Had to wait 20min past reservation time to be seated. Waitress excellent and attentive. But after waiting 1 3/4 hours for food we left. Manager never checked on us despite the waitress informing him of our delay in being served. Too many reservations accepted for the ability of kitchen to handle orders. Ran out of popular items, including green beans. Despite the issues, Alice, our waitress, maintained her professionalism and was the best part of the experience.
Firebirds is first class all the way.
Our meal was excellent, our waiter was outstanding and they could not have done anything to make it a more wonderful experience!
We can't wait to go back.
They treated all veterans with a free entree and more importantly with respect. Every employee made sure to thank my husband for his service. Thank you Firebirds!
We come here frequently for specialish occasions involving meat. The quality of the steaks and prime rib is most of the time pretty darn good at about half the price of more pretentious steakhouses.
Always enjoy Firebirds. It is our go to restaurant for beef south of the James. We had the prime rib and was a little on the tough side but had great flavor Eric and Mathew did a greT job serving us
Took my staff of 8 (big) guys to Firebirds on Saturday night and honestly, no one left hungry. Our waitress, Mariah, was wonderful! She was attentive, got every order right and made the dining experience even better than the food . . . Which was great! Hope she gets to see this. Love that they let you bring your own wine. When a place allow this I always increase my tip. Thanks again for a great night!