Firebirds Wood Fired Grill - Raleigh

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1. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined today

   overall5food5service5ambience5

   We celebrated our Father, Grandfather for his 75th Birthday!

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2. L

   paulL

   New York Area

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Our second time dining here. The food and service were great- The manager even honored an expired inner circle coupon. A little pricey for every week ( we are a family of 5) but definitely a once per month type of restaurant.

   Report
3. MB

   MiashaB

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Service was great and manager Mr. Basil was very nice and accommodated my party with no problem! Will definitely visit again

   Report
4. TF

   TravisF

   Charlotte

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food3service3ambience4

   Food at Firebirds is good everytime I go there in North hills

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5. PC

   PedroC

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   The waiter was excellent the food was awesome. My wife loves this place best food we found so far living in Nc 3yrs. Thank you for your great service and excellent food❤️

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6. A

   Allen

   Charleston

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Great food and service. The drink menu is excellent and they have a wide variety if signature cocktails. Our server was very attentive and made sure we were happy with everything we ordered. Highly recommend for a date night or a get together with friends.

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7. BI

   BrandonI

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Food was delicious! Everything came out perfect, exactly as we ordered. Definitely would come back again!

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8. BE

   BobE

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   fantastic food, great variety and types of meals. Very professional staff. Our go to place for a memorable meal.

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9. C

   Charleston

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   We arrived and were seated at our reserved time at a nice table. The server was there almost quickly and took our varied drink orders. She was very pleasant and answered all our questions about various items on the menu. The food was excellent, especially the Bass dish which we would highly recommend. It was a very pleasant dinner and we will certainly return again when in town.

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10. K

    Kesha

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Everything was Great.Waiter was nice and salad came fast, food was a little slower but it was fine. When food arrived everything was good.Will return again

    Report
11. O

    Outtoeat

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food3service4ambience4

    Ahi tuna appetizer good. Prime rib cold and not tender. Au gratin potatoes inedible (over-seasoned). Limited vegetable selection.

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12. JF

    JayF

    Philadelphia

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    We ate there 3 nights in a row and each meal was awesome and the service was exceptional.

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13. C

    Cary

    Raleigh

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Great food and they were very helpful with my gluten allergy

    Report
14. r

    ronpaulchick

    Raleigh

    4 reviews

    2.0

    4 reviews

    Dined on May 14, 2022

    overall2food5service4ambience4

    On Saturday May 14 we had a reservation for lunch before going to the Carolina Hurricanes playoff game. The server was great don’t remember her name but she was from Massachusetts. The food was very good as usual. The problem was that it took an hour to get our food. There had already been a “problem” with the appetizer in that somehow it was skipped over. The waitresses explained which we appreciated and they came out not too long after that. The food order (Cheeseburger & Salad with grilled chicken) took an hour. The place was not busy! I do think there were a lot of to-go orders but as a regular we have seen it much more busy. The manager (lady with foreign accent) was one of the problems in my opinion. I did approach her as she was overseeing the food that came out, and asked what was taking so long? We have to leave within the next 15 minutes to get into the PNC Arena on time for the game due to very heavy traffic. Game 7 of the playoffs had a record number of attendees so we knew it would take a while to get in to the arena. The manager did take care of our bill which we appreciated but it still didnt fix the problem. We had to gobble down our food so fast I didnt even get to finish. We were told by the manager that there was a kitchen problem someone had to leave and noticed 5 other tables complaining to the same manager. Things happen, employees have to leave for whatever reason sometimes but that shouldn’t stop a restaurant like Firebirds manager (s) and staff from stepping up to ensure people get their food in a reasonable amount if time. Had I not spoken to the manager we’d still be waiting for our food! Very disappointed!

    Report
15. k

    kalemuncher

    Raleigh

    1 review

    3.0

    1 review

    Dined on May 13, 2022

    overall3food4service2ambience3

    Way too loud. Very hard to hold a conversation. Need to add noise dampening panels. Plates are ridiculously large. Prices are high.

    Report
16. DS

    DannyS

    Raleigh

    3 reviews

    5.0

    3 reviews

    Dined on May 13, 2022

    overall5food5service5ambience5

    Great service, great food. Staff was super friendly.

    Report
17. KH

    KevinH

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    Great dining experience. Great atmosphere, great service, great food! If you don’t go you are missing out.

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18. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 12, 2022

    overall3food2service4ambience4

    Ate here for a friend's birthday. I was sat by the kitchen area. I asked the hostess to move and she stated I couldn't. Olivia was my server at the time and took my drink order. She was great and so pleasant but I didn't like being by the kitchen. I walked up to the hostess and asked for the manager. Kira did come to my table and I expressed my request. She happily moved me and went the extra mile with cleaning the table. Next the food! We order the lobster queso and while the queso itself was great the chips was a HUGE disappointment. We sent it back 3 times! First time it was a small portion and liked like it came from the bottom of a bag chips. Crunched up. The 2nd time it was cold and stale. Not fresh. I think the kitchen was being funny because the item was sent back. The 3rd time they were brought out fresh with an overly excessive amount of gease, handmade by Kira. At that point the queso was cold. No longer wanted it and she did remove it from the bill. I order a ribeye it was slightly cooked to my liking but a little more pink than medium well. It tasted good and the sides were great! He ordered a sea bass and stated his meal was good. All in all, I don't think I'll visit this location anymore but the servers and manager were good just wanted a better dining experience.

    Report
19. T

    Tommy

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food4service5ambience5

    I had their ribs and they were not as tender as I am accustomed to having at my favorite ribs restaurant. They were ok and I give them a 4 star. My wife had seafood and she said it was great.

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20. C

    Cara

    Raleigh

    1 review

    5.0

    1 review

    Dined on May 11, 2022

    overall5food5service5ambience5

    One of the best restaurants! Excellent food and service. I wish there was a way to tamp down the noise level.

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21. JG

    JimeshaG

    1 review

    2.0

    1 review

    Dined on May 11, 2022

    overall2food4service3ambience3

    Parking is HORRIBLE!!! Took me 20 mins to find a parking space. Then, once I found one, I had to walk so far to get to the restaurant.

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22. KF

    KFENC

    Raleigh

    2 reviews

    4.0

    2 reviews

    Dined on May 10, 2022

    overall4food3service5ambience4

    I hadn’t been to Firebirds since November 2021. It was an early reservation and they were out of the prime rib. They had also discontinued my favorite site item the green beans. My substitute items were fine, but I was really looking forward to prime rib.

    Report
23. AD

    AnneD

    Raleigh

    7 reviews

    vip
    2.0

    7 reviews

    Dined on May 9, 2022

    overall2food2service2ambience2

    The food was not at the level it usually is. The prime rib was ice cold, the baked potatoes were burnt on the bottom, the chicken pasta was gummy and the BLT salads were way over dressed. Obviously a change in management and/or kitchen staff. The restaurant was not very clean either.

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24. OT

    OpenTable Diner

    Unspecified

    1 review

    4.0

    1 review

    Dined on May 9, 2022

    overall4food4service4ambience3

    Server was great.

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25. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food5service4ambience4

    The customer service and food was phenomenal, the only problem was that they had the air conditioning blowing right over our heads when it was cold outside but, they moved us to a new seat which was great!

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26. RW

    RichardW

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service5ambience5

    Service was the best I have seen lately. Food was very good.

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27. DO

    DanaO

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food2service4ambience2

    Had reservations for Mother’s Day. We were seated in front of the kitchen area. Because it was busy we had to listen to the kitchen help and managers yelling out orders for the 1.5 hours it took to get our food. My food was hot and tasted great. My husbands’s hamburger was good but the fries were on the cold side, we both left with headaches. It was not a pleasant experience. Will not go on a holiday or sit near the kitchen area again.

    Report
28. JP

    JodieP

    Raleigh

    3 reviews

    3.0

    3 reviews

    Dined on May 8, 2022

    overall3food2service4ambience3

    Was very busy for Mother’s Day took 40 mins to get our food and it was cold. Our first not so good experience

    Report
29. D

    Deeee

    Raleigh

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food1service5ambience4

    This was my 2nd time within a month. The 1st time in April (YUMMY). This time (TERRIBLE) My mom’s Long Island had wayyy too much sour in it. Several people tasted it @ it was terrible. The waiter said he could smell it. My seasoned fries had NO seasoning at all so we thought they gave me regular steak fries 🤷🏿‍♀️ (The amount could fit in the palm ✋🏾 of my hand). I guess they thought I was a grown kid. My salmon 🍣 was a bit wet in the middle & too pink. Lots of white stuff in it. (Nothing like my 1st visit). My brother’s food wasn’t tasty but he ate it anyway. My water had a food crumb frozen inside of a piece of the ice. The table beside me sent their food back because it wasn’t right @ the manager brought them a FREE appetizer out. We got nothing at my table, not even a manager. The appetizer that I paid for was (HORRIFIC). It was all rubbery and fat but NO steak anywhere in the Philly cheesesteak egg rolls. But…with all of this, the waiter was AWESOME 👏🏾 at least when he came to our table. Not sure how he was when sending food back. The only reason I would recommend this restaurant is on how good the food was in April, maybe the Mother’s Day rush was a bit much for you because I saw so many dishes going back. Btw…tell the cooks NOT to scratch their noses or rub their faces with their gloves 🧤 on. That’s NASTY! Putting food on the grill with their face germs 🦠 on it, whether the heat kills it or not.

    Report
30. T

    Tori

    Raleigh

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Best place for a wood fire grilled steak. Their Bacon Wrapped Filet Mignon is delicious. The flavor is always perfect. Never too charred from the grill. It is always cooked perfectly. Their Crème Brûlée Cheesecake is fabulous as well. This is the one place I always get dessert because of the cheesecake.

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31. T

    Tinsey

    Raleigh

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    We enjoy the food and the service was great! That is why I keep coming back.

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Mother’s Day Dinner

    Report
33. KH

    KevinH

    Raleigh

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great customer service!! Great food!! Great drinks!!

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34. MM

    MarleneM

    Raleigh

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    As usual, excellent service from the time you enter and exit. The manager was very nice about finding us a table instead of a booth to accommodate our elderly guest. Thanks so much! You rock and made their Mother’s Day dinner special!❤️

    Report
35. D

    Devedad

    Seattle

    5 reviews

    4.0

    5 reviews

    Dined on May 8, 2022

    overall4food5service4ambience4

    Mother’s Day

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36. HA

    HankA

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Very good service and food was delicious

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37. WF

    WilliamF

    Raleigh

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service2ambience3

    Service was conscientious, but infrequent, as if there were insufficient staff for the time (Mothers Day brunch).

    Report
38. GS

    GradyS

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Great Food and Service. The steaks were some of the best we've ever had, tender and cooked just right. Will definitely return in the near future.

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39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    We showed up early for the reservation and they were able to see us immediately. Everything from the hostess all the way to our server and the food was excellent.

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40. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Best restaurant!

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