Firebirds Wood Fired Grill - Pembroke Pines

Firebirds Wood Fired Grill - Pembroke Pines reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. l

   luciana

   Fort Lauderdale2 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   We were waiting more than an hour for them to serve us the food without them giving us any explanation and the restaurant was practically empty
   

   Firebirds Wood Fired Grill - Pembroke PinesResponded today

   Dear Luciana, Thank you for taking the time to share your experience at Firebirds. We appreciate your feedback, as it helps us improve and provide the best possible experience for our guests. We’re sorry to hear that your visit didn’t fully meet your expectations.
   

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2. C

   Chantelle

   Fort Lauderdale1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   I NEVER WRITE REVIEWS. Terrible service on reservations for a party of 9. Got seated at 7:30pm. Ordered around 7:45pm and didn’t receive our food until around 9pm. We ended up asking for to-go boxes. People came after us and were served. Many online orders were priority over sitting customers. Our server was not attentive and did not acknowledge us on our orders until we finally asked. All the manager said to my mother was sorry and Happy Birthday. When this place first opened, it was amazing. Will not be coming back.
   

   Firebirds Wood Fired Grill - Pembroke PinesResponded today

   We appreciate you taking the time to share your experience, Chantelle. We're sorry it didn’t meet your expectations, and we’re committed to making things right. Your feedback will be shared with our team to improve our service. Could you please email us back with your first and last name along with your email address? We’d love the opportunity to make this right for you.
   

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3. D

   David

   Tampa2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Man I would highly recommend going here food was great the server was awesome wish I was able to get his name before I left to give him a shout out but he was awesome food was great I got the aged ribeye with fries and the mushroom very good the tropical whiskey was also amazing!
   

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4. A

   Alan VIP

   Greater Boston22 reviews

   3.0

   Dined on April 23, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Not overwhelming experience. Server overly enthusiastic. Food was ok
   

   Firebirds Wood Fired Grill - Pembroke PinesResponded 1 day ago

   We appreciate you taking the time to share your experience, Alan. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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5. J

   Justin

   Fort Lauderdale10 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Came for Easter Sunday. It was just ok nothing to write home about.
   

   Firebirds Wood Fired Grill - Pembroke PinesResponded today

   Hi Justin, Thank you so much for your review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

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6. L

   Lori

   Fort Lauderdale10 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Two friends and I had brunch there today. From the time I walked in their service was excellent. The hostess and her team with her were great and getting me seated right away. Our server WILLYNA was fantastic. Very patient, accommodating, came back to check on us at just the right time to see if anything else was needed. There were a few people who appeared to be managers, walking around, mingling with the customers and displaying very happy attitude, smiling, joking, and they all really seem to enjoy the work that they do. I think it takes a special person to work in Customer Service and to be a servant leader, and I feel like the staff at this restaurant were great servant leaders to a T!
   

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7. C

   Ching

   Fort Lauderdale1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter was excellent. He was very efficient, polite and did his job very well. Wait time for food was a bit long. Hope for some improvement on that. Overal very nice place to dine.
   

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8. N

   Naromy

   Fort Lauderdale4 reviews

   2.0

   Dined on April 18, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   The food could have been better if it were not salty.
   

   Firebirds Wood Fired Grill - Pembroke PinesResponded 1 day ago

   Hi Naromy, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize that the quality of your food did not meet our usual high standards. Your feedback is incredibly valuable, and I will personally ensure that your review is shared with our leadership team.
   

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9. A

   Abe VIP

   Fort Lauderdale165 reviews

   4.0

   Dined on April 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service tonight was very good. Managers were very attentive and food came out hot and as ordered. All good, as always!!
   

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10. C

    Cristina VIP

    Fort Lauderdale56 reviews

    5.0

    Dined on April 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great ambiance! Bar is great. Food & service superb. I’m a regular 👍
    

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