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Firebirds Wood Fired Grill - Orange Village
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
Please keep the specials; the 19.99 steak is what brought us in the door and we really appreciated the deal.
My server had a very dry attitude. She wasn’t interested in our dining experience. As soon as she lates our plates on the table she walked away. I had to flag down another server several times for additional condiments. We also asked twice if we could sit at a booth and was told they were reserved for people with reservations although we indeed had a reservation and were not walk-ins. Outside of the service the food was delicious!
The service was horrible and rushed the steak was ordered medium well but came out well done but the wine and pricing and ambiance was great
Dinner meeting with out of town business associate from Southern California. He rated this restaurant on par with some very good restaurants in Southern California. I think that’s a good sign.
Nice ambience and the staff was very attentive. However, for the price point the food lacked flavor.
I didn’t pay for my ribeye age steak dinner it was burnt I told them specifically I didn’t want it burnt so we paid for what we did have which was about $80 n pack up my husband plate n left...oh in they didn’t have egg rolls they didn’t tell me until after I other my appetizers n they had a manager come tell me they didn’t have any
I made reservations for 5:45pm and we didn’t get seated til 6pm. Then once seated, several severs walked passed us for at least 15 mins before we received a menu, water or bread. The drinks were great, salads and food. Our server was great once he came and offered to serve us. Won’t be returning no time soon. Mediocre at its finest.
Food was good as per usual, slight confusion after being sat, we waited almost 30 min to place order.... took my sister for her b-day her first time there
The service could have been much better. We had to flag down our server every time we needed anything.
The food was delicious 😋 and my server was awesome 👏
Not a good experience for 1st visit. We had a 20min wait past our reservation time. Service was friendly but slow. Food was very expensive and not good quality. Filet was very tough - not tender and broccoli was not cooked. The manager had meal recooked but filet was still not tender. Delmonico was tasty though. Don’t think we will return.
We have waited 25 min to be seated which we had a reservation and I put a note says “Anniversary”. They tried to give us a table where it is nearby their main door and that section was pretty much noisy. They didn’t even care that was our anniversary, actually hostess didn’t even mention to our server at all. Our serves was not good either. They gave us a small appetizer plate to share 1 entree and one seafood pasta diner portion. I regretted to pick that restaurant for our anniversary. I wish I could have picked Capital Grill like last year because I know I would have had a high class serves.
Thank you very much.
First time dining in and it was great. Made reservations on line seated right away great servers, food was great steaks were perfect cooked just how we ordered them to be.
Great food, as always. But the service was horrible. We didn’t receive silverware or bread, our food came out room temperature, and I didn’t receive my 2nd refill until we got the check. I went here for my 23rd birthday and wanted an amazing experience, but Firebirds didn’t deliver like they usually do.
Great service. The food was awesome. Friendly staff.
Did not practice social distance between tables. Servers did not cover noses with face masks. Will not go back
Everything was great from arrival, service and food!
The food and wait staff was excellent The price was also very reasonable
We arrived and were sat at a 4 top table. After ten minutes of not being approached by anyone, I went over to a manager cleaning off a table. She came over to take our drink order and said she’s sending over an appetizer to make up for the waiting. After the appetizer and drinks came, a waiter came to take our order. Appetizer and salads were great, and of course the amazing bread. The chicken dinner was cold and my surf n turf came without melted butter for the lobster. This was our first poor experience, as we’ve dined there many times with no issues.
Food and environment was amazing! My waiter also made everything sound 10x better
There is not anything Negative I can say
The evening was FANTASTIC.
Will visit again soon.
The past 3 times I went here and requested the prime rib it was sold out or unavailable. I finally got it and it so disappointing. It was dry at med well and a little fatty. Going back to my old spot for prime rib, was looking for a backup this is not it, darn it. All else was good, service, caesar salad & bread :) I've had the deviled egg appetizer and it was awesome. The steak with pepper sauce was excellent in the past and I will go back for that but don't think I will order the prime rib again still searching for a backup for that!
Our waitress Cassie was amazing and the food was amazing also
My experience Saturday night was very good. The food was great the restaurant was not overly crowded and the waitress was very nice and attentive to our table. We got a reservation surprisingly really fast and was seated promptly. Always come there during lunch or evening, first time visiting there at night and I will do it again
Overall just not great customer service for the price. For both hosts and servers
I ordered the filet mignon. It was tough and chewy. Filet should cut like butter. It was horrible. Also, the waiter got way to close when speaking to us. Very uncomfortable. Won’t return even post pandemic.
Waited long time for food and drinks and food was cold..our waiter was very nice but disorganized
Our waiter was absolutely amazing! The food was great and the ambiance was perfect.
Requested an outdoor seat via this app. Received texts and emails never telling me this was first come first serve.
Was seated at a giant table for 3 people! Smaller tables were available someone after us had 4 at a much smaller table.
Server never mentioned the apps in the drink menus which are not on the main menu.
The Chef lunch special was a good price and the food was good except the Shrimp were not cooked long enough so I packed my food up and cooked my Shrimp when I got home the other person dining with me did the same. If the shrimp were done it would have been very good. Also food was splattered on the wall on the patio we’re we sat not good sight
Lebron was our server and he was excellent and our food and drinks were delicious
Great Service , and recommendation , for food and wine.
I had to send my food back, the server had no knowledge of the menu and walked off several times while we were asking her quest6.
The food was delicious! They did very well with social distancing. I will visit again
Great casual atmosphere. Ribeye steak cooked to perfection. Blue cheese portobello sauce is yummy! Server Dialletta was the best.
The food was delicious and the service was impeccable!! Will definitely eat here again.
Food was great, need better organization for servers. Same servers were bussing tables & multiple servers waiting on one table. None of the servers seem to have a great attitude
The food was out of this world. Our waiter, Joe, was quite attentive, and provided excellent recommendations.
The facility was practicing safe C19 practices.
Definitely going back again!
Food portions were good service was fine just seemed a little pricey but overall experience was good. Would recommend and return
Made reservations. Seated promptly..we were waited on within minutes. Ordered a burger, cooked perfectly, came with a salad...delicious.....partner ordered fried flounder sandwich, delicious as well with a salad. Very good restaurant. Mostly a steak house, but had other options. I highly recommend Firebirds. Have eaten here 3 times and have never been disappointed.
Firebirds Wood Fired Grill - Orange Village does offer delivery in partnership with Postmates and Uber Eats. Firebirds Wood Fired Grill - Orange Village also offers takeout which you can order by calling the restaurant at (216) 910-9100.
Firebirds Wood Fired Grill - Orange Village is rated 4.2 stars by 1084 OpenTable diners.
Firebirds Wood Fired Grill - Orange Village does offer gift cards which you can purchase here https://firebirdsrestaurants.com/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.