Firebirds Wood Fired Grill - Orange Village

Le recensioni di Firebirds Wood Fired Grill - Orange Village delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. R

   Randy VIP

   Cleveland30 recensioni

   2.0

   Visitato 3 giorni fa

   1. Complessivo 2
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 3

   A large party sat near us and received all the waiter's attention. Unfortunate, as the food was good.
   

   Firebirds Wood Fired Grill - Orange VillageHa risposto 1 giorno fa

   Thank you so much for sharing your review, Randy. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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2. M

   Mitchel VIP

   Charleston14 recensioni

   3.0

   Visitato 3 giorni fa

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 2
   4. Atmosfera 4

   Food exceeded expectations. Our waitress was lovely but overwhelmed. Took 20-25 minutes to get acknowledged and about 20 mins to get our check/boxes after finishing.
   

   Firebirds Wood Fired Grill - Orange VillageHa risposto 1 giorno fa

   We appreciate you taking the time to share your experience, Mitchel. We're sorry it didn’t meet expectations, and we’re committed to making things better. Your feedback will be shared with our team to help improve our service.
   

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3. T

   Tim

   Pittsburgh38 recensioni

   5.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Monday evening was not busy, which was nice. Server was prompt and pleasant. Food was delicious. I had steak and mashed potatoes. Enjoyed it.
   

   Firebirds Wood Fired Grill - Orange VillageHa risposto 1 giorno fa

   Hi Tim, Thank you so much for your wonderful review! We truly appreciate your support and are thrilled to hear you had a great experience. We look forward to welcoming you back soon!
   

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4. J

   Jim

   Cleveland2 recensioni

   5.0

   Visitato il giorno 28 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Very good meal. Great service and food came out quickly and everyone loved their meals.
   

   Firebirds Wood Fired Grill - Orange VillageHa risposto 1 giorno fa

   Hi Jim, Thank you for your amazing review! Your support means the world to us, and we’re so happy you had a great experience. We can’t wait to serve you again!
   

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5. J

   Joshua

   Pittsburgh4 recensioni

   3.0

   Visitato il giorno 26 aprile 2025

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 4
   4. Atmosfera 3

   We went there on a Saturday with a reservation. The host forgot about us and claimed, “I thought you left.” They did apologize. It seemed like the kitchen was backed up. The food was undercooked, but the drinks were great. I would only go back for happy hour and pass on dinner.
   

   Firebirds Wood Fired Grill - Orange VillageHa risposto 5 giorni fa

   Hi Joshua, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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6. J

   Jeffrey VIP

   Cleveland11 recensioni

   5.0

   Visitato il giorno 26 aprile 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 4

   Slow to get bread. Rest of food came fast. Grandson's food came very fast which help keep him occupied while we were waiting for ours.
   

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7. P

   Patrick VIP

   Columbus27 recensioni

   4.0

   Visitato il giorno 25 aprile 2025

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 4
   4. Atmosfera 5

   The hot chicken and shrimp & salmon was good, but the strip steak was tough even cooked at medium. Mixed greens salad was soaked in dressing and the creme brûlée cheesecake was bland. Server was great when he was around. I went the last 20 minutes without a drink.
   

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   Firebirds Wood Fired Grill - Orange VillageHa risposto 4 giorni fa

   Hi Patrick, Thank you so much for your review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

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8. D

   Deborah

   Cleveland1 recensione

   4.0

   Visitato il giorno 22 aprile 2025

   1. Complessivo 4
   2. Cibo 2
   3. Servizio 3
   4. Atmosfera 4

   Nice quiet weekday evening celebrating a birthday.
   

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9. J

   Jim

   Cleveland9 recensioni

   5.0

   Visitato il giorno 19 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Diamond was excellent at exceeding our expectations. Food was very good - what we wanted, served promptly, and the order was correct.
   

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10. K

    Kathi

    Cleveland2 recensioni

    3.0

    Visitato il giorno 19 aprile 2025

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 2
    4. Atmosfera 4

    Yes I know you are a fire grilled location... but Burnt/charcoal tasting steak is not appealing. Had to cut off the outside layer to eat very charred. Waiter should write the orders down, forgot, brought out wrong item, brought wrong sides, wrong drinks, 5 times. Unacceptable. He was nice, apologetic... We spent $150 for 2-hamburgers and one steak... NOT AGAIN...
    

    Firebirds Wood Fired Grill - Orange VillageHa risposto 6 giorni fa

    Thank you so much for sharing your review, Kathi. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
    

    1 persona ha trovato utile questa recensione