Firebirds Wood Fired Grill - Orange Village

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1. M

   Michelle

   Cleveland

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   My server was amazing. Very attentive to all of our needs without being overbearing.

   Report
2. OT

   OpenTable Diner

   Cleveland

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food2service5ambience4

   Food was dry and potatoes were hard. Not great for the price at all.

   Report
3. CS

   ChristopherS

   Cleveland

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food4service5ambience5

   The cheeseburger could of had some type of sauce on it. It was good, but needed something like ketchup, mustard or something to make it pop.

   Report
4. S

   Suds

   Cleveland

   20 reviews

   vip
   1.0

   20 reviews

   Dined on March 21, 2023

   overall1food1service4ambience4

   Absolutely the worst meal. Steak was tough and the baked potatoe was overdone. We were done when they brought back fresh potatoes. We also asked for stuff on the side and put on steak.

   Report
5. JS

   JoeS

   Cleveland

   78 reviews

   4.0

   78 reviews

   Dined on March 21, 2023

   overall4food4service5ambience4

   Vera did a very nice job as server! Attentive but not overbearing!

   Report
6. CM

   CarleyM

   1 review

   5.0

   1 review

   Dined on March 20, 2023

   overall5food5service5ambience5

   Excellent service! We got seated right away. The whole ambiance of the restaurant was straight sexy. We were there on a date night but definitely recommend for a business casual meeting, night out with girls/guys or whatever. It’s fancy but not overly fancy where a suit and dress are needed. Our server was awesome and very helpful and patient since it was our first time there. She was very knowledgeable and accommodating about the menu items. She constantly came back and checked on us too. We’ll be back real soon and bringing friends!!

   Report
7. JP

   JessicaP

   Cleveland

   1 review

   4.0

   1 review

   Dined on March 18, 2023

   overall4food3service5ambience4

   The food is not as good as it was when the restaurant first opened. Curtis was an outstanding waiter.

   Report
8. RC

   ReggieC

   1 review

   2.0

   1 review

   Dined on March 18, 2023

   overall2food4service1ambience1

   My wife usually goes to the restaurant on several occasions and this was my first and was very disappointed. Took over 30 minutes to get seated and my friends were seated in a corner far away from my table. There was a table right next to us and stated there was a party coming which showed way after we were done in enough time for my friends to be seated closer to the birthday girl. Then the lights were lowered so dark I could barely see my food. Not a great first impression.

   Report
9. OC

   OpalC

   Cleveland

   1 review

   3.0

   1 review

   Dined on March 18, 2023

   overall3food5service1ambience3

   The waitress didn’t introduce herself. She took more than 45 minutes to take our drink orders. Didn’t ask if we wanted appetizers. We ordered everything all at once and it felt rushed.

   Report
10. AS

    AnnetteS

    Cleveland

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service3ambience5

    Waitress didn’t write our luncheon order down. Delivery of food was incorrect. No complaints and waited an additional 15 mins. Unexpectedly, manager came to our table, apologized, and comp’d us one entree. Really appreciate manager’s commitment to providing a great dining experience! Otherwise, salmon and chopped salads were delicious!

    Report
11. J

    Joycie

    Cleveland

    2 reviews

    4.0

    2 reviews

    Dined on March 13, 2023

    overall4food4service5ambience4

    Servers and hostesses do the work professionally.

    Report
12. N

    Neilgoldsmith

    Cleveland

    10 reviews

    vip
    5.0

    10 reviews

    Dined on March 13, 2023

    overall5food5service5ambience5

    I had a Ribeye that was cooked perfectly and my wife had the Flounder which was delicious! Our server was named Stephanie, she was attentive and very helpful- she also divulged after we paid our bill we were her first solo table- so the training and hiring they do at Firebirds is EXCELLENT. I would ask for Stephanie when we go there next week! Keep up the great work!

    Report
13. RD

    RDavis

    1 review

    1.0

    1 review

    Dined on March 12, 2023

    overall1food1service1ambience3

    Food is overpriced for the service, proportion and wait time. I visited a location in Phoenix, Az that was phenomenal but this location is terrible 😣

    Report
14. DH

    DavidH

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 11, 2023

    overall4food5service4ambience4

    Excellent food and selection. The drinks were great and we will be back!

    Report
15. LP

    LauraP

    Cleveland

    1 review

    4.0

    1 review

    Dined on March 11, 2023

    overall4food3service4ambience4

    The food was good. I would've liked more sandwich varieties, like wraps and flatbreads to choose from.

    Report
16. M

    Michelle

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on March 9, 2023

    overall5food5service5ambience5

    Great service and food! I love the atmosphere and will be back

    Report
17. K

    Kevin

    1 review

    3.0

    1 review

    Dined on March 8, 2023

    overall3food4service5ambience3

    Ordered 3 different beers and they were out of all 3. Food was pretty good. Our server was outstanding. Overall would eat there again.

    Report
18. W

    Whitlow

    Cleveland

    1 review

    1.0

    1 review

    Dined on March 5, 2023

    overall1food4service1ambience4

    Went to Firebirds for my mom’s birthday and the experience was horrible. The waitress was not prepared for a table of 13 and made soooo many mistakes with drinks, appetizers and meals. It took very long to receive bread, drinks or any food. My sister’s food had a long hair in it and her meal took another 25 minutes to come out. We had to find the manager multiple times to help when the waitress went missing. No one in our party was satisfied with the experience.

    Report
19. OT

    OpenTable Diner

    Hawaii

    2 reviews

    2.0

    2 reviews

    Dined on March 2, 2023

    overall2food2service2ambience2

    Loud guests at other table for a birthday party ruined dinner. But the manager and our server were great. Unfortunately our food was cold but the manager was quick to warm it. Food was still not warm after warming and manager was kind enough to replace order.

    Report
20. AN

    AmaniNy

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on March 1, 2023

    overall5food4service5ambience5

    The food was amazing and the staff was very sweet. Our server was so communicative and made it a point to keep us updated on our order. 9/10 experience.

    Report
21. M

    Michelle

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on February 28, 2023

    overall5food5service5ambience5

    Everything was perfect and would definitely recommend to friends

    Report
22. w

    wontleaveanother

    Columbus

    6 reviews

    5.0

    6 reviews

    Dined on February 27, 2023

    overall5food5service5ambience5

    It was perfect, the server got our drink orders and gave us time to catch up, then order.

    Report
23. OT

    OpenTable Diner

    Cleveland

    1 review

    2.0

    1 review

    Dined on February 25, 2023

    overall2food1service3ambience2

    Mediocre food at best. There’s a reason this is the only place you can get into at Pinecrest on the weekend without a reservation we’ll ahead of time.

    Report
24. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food2service2ambience2

    Mediocre from beginning to end

    Report
25. SW

    SharitaW

    1 review

    2.0

    1 review

    Dined on February 18, 2023

    overall2food4service4ambience4

    The overall experience was ok… we made reservations so we weren’t expecting to wait but we know things happen and staff is short. The food was good although they brought me out the wrong food at first but she made sure I had the right food before I left. Our waitress had great energy which is a plus. Sis (lakeisha) need more money cause she was working. I would recommend this place to others but it really doesn’t matter if they make reservations or not cause your still going to wait

    Report
26. T

    Toya

    1 review

    1.0

    1 review

    Dined on February 18, 2023

    overall1food2service1ambience1

    had a reservation I didn't get seated until an hour later. Poor communication and unprofessional behavior with staff. Server got upset when asked about bread and silverware. She didn't bring things back in a timely manner or somethings she didn't bring we had to ask someone else. A staff member was about to fight a customer (young teen). I will not return or recommend this place.

    Report
27. A

    Allie

    1 review

    2.0

    1 review

    Dined on February 18, 2023

    overall2food3service4ambience3

    Hair in piece of bread. Asked for steak to be cooked medium, steak was very well done. Chicken was very dry.

    Report
28. k

    kaykay

    1 review

    4.0

    1 review

    Dined on February 18, 2023

    overall4food4service3ambience5

    The food was amazing cooked well and tasteful. Only thing I didn’t enjoy was waiting when I reserved a table but things happen. Other than that the waiter was amazing. It was clean and no complains

    Report
29. OT

    OpenTable Diner

    Cleveland

    6 reviews

    4.0

    6 reviews

    Dined on February 17, 2023

    overall4food3service5ambience4

    Excellent server.

    Report
30. DH

    DavidH

    Orlando

    1 review

    2.0

    1 review

    Dined on February 17, 2023

    overall2food4service1ambience2

    We keep trying because we love the food but the service always disappoints. We moved from a table to the bar area to get some service. We were celebrating my wife’s birthday so I didn’t want to set at the bar but that’s was needed since our waiter disappeared after bring us water. We could see the dining floor he was gone for nearly 20 minutes before returning to the dining area. I wish we could have a good dinner experience

    Report
31. LC

    LacyCee

    1 review

    5.0

    1 review

    Dined on February 17, 2023

    overall5food5service5ambience5

    I truly enjoyed my first visit to Firebirds Restaurant. The Red Snapper with key lime butter sauce and shrimp plus parmesan mashed potatoes and ancient grains pilaf was too die for! So scrumptious! The ambiance was great and decorations are on point. Thoroughly enjoyed myself and can't wait to return really soon.

    Report
32. PD

    PorscheD

    Cleveland

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food2service3ambience4

    Valentines Day

    Report
33. AS

    AndrewS

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service5ambience5

    Great food, nice place & prices aren’t bad at all in my opinion will dine in again soon.

    Report
34. PT

    PeggyT

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    Everything was fantastic!! Excellent service, excellent food, excellent value. We thoroughly enjoyed ourselves.

    Report
35. PS

    PaulS

    1 review

    5.0

    1 review

    Dined on February 13, 2023

    overall5food5service5ambience5

    We had a nice time at lunch. The server was helpful and the food and wine were delicious

    Report
36. M

    Michelle

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined on February 13, 2023

    overall5food5service5ambience5

    Excellent food and service! We will definitely be returning.

    Report
37. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on February 11, 2023

    overall2food4service1ambience5

    I love Firebirds and have been dining there since they opened in Pinecrest. The sever was a little unprofessional. The noise level was a little louder than normal. Although I still love Firebirds food and the decor, the staff has changed and they don’t appear to be as professional as when they first opened. I’ll continue to dine there, but it’s no longer my favorite restaurant due to the staff.

    Report
38. CC

    CatinaC

    1 review

    3.0

    1 review

    Dined on February 11, 2023

    overall3food4service3ambience4

    We had a reservation for 4:30 yet weren't seated until 4:55 pm. Which pushed back our other plans.

    Report
39. LB

    LeslieB

    1 review

    5.0

    1 review

    Dined on February 8, 2023

    overall5food5service5ambience5

    It was my second time going to Firebirds and both times the food has been delicious. The atmosphere is wonderful and inviting. I took a friend for her birthday and they brought us out a yummy cheese cake surprise for her to enjoy. I will be back soon!

    Report
40. LC

    LittleCaesar

    Cleveland

    17 reviews

    3.0

    17 reviews

    Dined on February 7, 2023

    overall3food2service3ambience3

    Good appetizers but entrees are very smoky tasting . Good place for a business dinner and for families because it’s noisy. My first visit on 2/7/23 but won’t go back.

    Report