We had reservations. We still had to wait 20 minutes to be seated, even though there were empty tables.

We expected a great steak for the price. The steak was overcooked and tasted old.

Steak was over cooked. Appetizer was hard/chewy. Shrimp was delicious. Caesar salad was 2/10

My wife and I were seated 35 minutes after our reservation time. Would have been longer if I had not spoken up and asked about our table. We were asked if we wanted a high top table in the corner of the bar area. I said no. We were eventually seated at a regular table in the main dining room. This was not until after the hostess had gotten frustrated and upset and went off to speak to a manager. However, once seated our dining experience went very well. The food was good and the server was attentive, timely, and friendly.

My filet was not warm enough—but very tasty. My raspberry mule was great,

Exactly services and food! Server was very attentive

Excellent service and quality restaurant. Celebrated birthday & they brought out a beautiful dessert display.

It was terrible. The food was nasty and the service was bad

There was something in the bottom of me and my friends drink. The wait was way to long for my food. Im not sure if they do anything special for birthdays but i put that on my reservation and they didnt even acknowledge it. Overall did not meet my expectations, but the food isnt bad i guess.

The only issue was that I ordered Filet and shrimp and shrimp was forgotten. Brought out at end of meal after I told our server.

Very good. It was a great experience.

Every thing was great from the Ahi Tuna appetizer to the steaks. the drinks and wine were excellent except for the after dinner Coffee drink. it was cold and had too much milk.

Food quality and service quite good. Quieter this time

Family get together to decompress, as we deal with her medical crisis! The break over good food and drinks was welcomed. Service was great. Our server was quite attentive.

Service was a bit slow but not too bad. Food was great and the value of the lunch menu options is worth going to this nice restaurant regularly.

The food was good and the service was outstanding. Johnathon was attentive knowledgable and on customer customer satisfaction.

Our first visit to Firebirds and sorry to say probably our last. Food was ok, the service was not just poor, we had no service at all.

It was our first time visiting this establishment. The ambiance seemed like that of a nice steakhouse until we were ushered into our booth with ripped seats. Forgivable had they made up for it with the food. However, they did not.

We kicked off the evening with our drink order where we discovered they were out of a beer on the menu and the mocktails were made with juices from concentrate and were unpalatable.

The chicken avocado sandwich lacked any flavor, the tater tots tasted like whatever oil they were fried in and the steak was unremarkable and, for that price point, easily could have been topped by a steak down at Central Restaurant. The mashed potatoes were decent and our guests seemed please with their meals (steak and salmon), though there's no way of knowing if they were just being polite since we were treating them to dinner.

Desserts were delicious. Lemon cake was great, the carrot cake was warm and delightful, and the creme brulee cheesecake was super creamy and delicious. Unfortunately, we waited longer for our desserts to arrive than our dinner. We asked for the items to go to hasten the process, but they came out on plates regardless. If I were looking just for dessert, I'd consider revisiting.

The waitress was accommodating, apologetic and polite which was helpful given the overall unenjoyable experience. I had hoped for a better experience so we could find a great local go-to spot, but I don't think this will be it.

Has improved a great deal since my last visit. Service was also greatly improved.

Great experience

First time to eat at this Firebirds. A little disappointed with the quality of the food. It was OK...but nothing outstanding. The waiter was evidently a little inexperience, but he was friendly and seemed to do the best he could.

Firebirds, Eastchase, Montgomery on a Monday night: 6 p.m. reservations through OpenTable and party of 3 were immediately welcomed and seated. Server was friendly but obviously a little overwhelmed - service staff was small and only half of the restaurant was open for seated dinner. Food was very good - prime rib, veggie pasta (had to ask for it - no vegetarian entrees on the menu). It was a birthday dinner for one of the party and the server overheard us talking about it, and brought out a free birthday dessert for the honoree as a surprise. The server did her best under trying circumstances. The noise level of the restaurant was very loud and it was hard to talk to my fellow diners, something management may want to address. Otherwise, a good dinner.

I ordered a glass of wine at the nearly empty bar, and it still hadn’t been poured within the 30 minute wait for our table. Then our waitress accused me of having a fake ID because my ID is from out of state…still brought my drink so maybe a joke with really poor delivery but it wasn’t hospitable and a less than savory first impression. Service was slow. Food was mediocre and overpriced but to be expected for a chain steakhouse. Table was covered in water spots and the booth was ripped. Choose elsewhere.

The staff was friendly and Melissa our server was very hospitable! We celebrated my daughter 21st birthday and it was a nice ambiance for the occasion. The bar tender was fairly new to bar tending so some drinks we had to explain but it was a perfect match for the occasion!

Service quality good.Food very good. A bit noisy

The food was amazing and definitely the sangria with white!!

Friends celebrating a birthday. Our server was so sweet and patient with us. 😁. Food was great. Drinks were fabulous as always. The double black diamond martini is our drink of choice. Our server brought a birthday dessert for the birthday girl! So sweet.

The food and service are great. The menu does change and some of our favorites were removed.

It was our first time there and it was absolutely amazing

We (a group of 4) were seated and waited on promptly at 5:30 per our reservation. Drinks were ordered and food was ordered by 5:45. The restaurant was rather quiet with few guests last evening. After two tables around us who were seated after us received their food, we inquired about our meals and were told them would be right up. Nothing special was ordered and with no special cooking requests. At 6:30 our food was finally delivered. Food was warm and plates were cold. Not sure if this was a mix up with tickets or something in the kitchen. In the last 4 of 5 visits to Firebirds, this is the second time we’ve had an extremely long wait for food. As much as I enjoy their food when served promptly, I’m rethinking where my first choice for dining will be.

Very nice game lace with Quality food and great service!

Table was sticky. We were never brought water. Server said our appetizer was delayed because they had to thaw it out. It came at the same time as the food. Food was okay but not great. Maybe it was just a bad night.

We just found our go to place to eat!! Great food and exceptional service

Good food and great service. Ordered the firebirds chicken pasta and had a nice date night! Would recommend !

First time dining here. Steak was excellent!! We all loved our steaks! Drinks were good. Our server was nice but slightly slow and not on the ball with drink refills.

Had reservations at 7:30 but wasn’t seated until 8:15. Everyone came in and had reservations after was seated before us

Service was prompt and courteous. Food was very tasty and well presented.

Food was great with the exception of the au gratin potatoes, they were burnt on top. The service was not the best. The waitress didn't seem to be very attentive. Not sure if she was stretched too thin by having too many tables, or just had an attitude. Had to ask for bread - twice. Never came by for drink refills. Never came by to check that we not only had our food but that are food was as ordered. Then had to wait, and wait , and wait for our checks. For what is charged for the food, I personally expect better service. And unfortunately, this is not the first time I've had this type of service there before.

really great !! Food and service!! We enjoyed our dinner!!

Firebirds is our special celebration restaurant. We’ve never been disappointed, and have brought other couples with us at different times. This was our anniversary dinner and everything was outstanding.

The waitress we had was outstanding and the food was delicious.