Firebirds Wood Fired Grill - Greenville

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1. AP

   AngelaP

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   We had a large party for a graduation celebration! Our servers Coco and ? We’re great ! Very attentive!
   

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2. OT

   OpenTable Diner

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Food was excellent and our server was awesome! Great experience overall.
   

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3. PM

   PatrickM

   Denver

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   As residents of a continuing care community, we do not go out as often as we would otherwise, so it usually is a special occasion. You made this occasion special by recognizing the military service of my wife and I on this Memorial Day. We have eaten at Firebirds before and were always pleased, but this occasion was truly extraordinary! Since it was a beautiful evening we chose to dine on your patio, and we were very impressed with the amiable rapport from Destiny, which made the occasion even more special. Thanks again for reaching out to us, and our fellow service members. We will be looking forward to visiting again soon!
   

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4. J

   Jose

   Charleston

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   overall4food4service5ambience5

   Outdoor patio nice except for noise from cars passing by with loud mufflers. Alyssa-server was excellent had great personality.
   

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5. DD

   DDWING

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   We visit Firebirds occasionally. We have all received good food and great service. This visit was no exception.
   

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6. DB

   DeloresB

   Charleston

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   overall4food4service4ambience4

   Service was slow yesterday and overcrowding wasn’t the cause.
   

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7. D

   Disappointed

   Charleston

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Superb waitress and excellent food! Love their commitment to veterans
   

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8. S

   Shirley

   Charleston

   54 reviews

   vip
   3.0

   54 reviews

   Dined 4 days ago

   overall3food3service4ambience4

   Have really enjoyed Firebirds for many years, but if late there have been changes. Front staff not friendly, food just ok, steak was charred, but tender, tater tots much too salty to enjoy.. So all in all, Firebirds is just average. Not exceptional as in the past, not super busy for Memorial Day, which is probably due to the high increase in prices.
   

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9. OT

   OpenTable Diner

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Great food and great service. Burgers were cooked exactly the way we like them.
   

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10. v

    volinoj

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    open table made it easy to book my reservation. I took my husband for Memorial Day free entree for a veteran with the purchase of an adult entree. the experience was great and the food was exceptional as always. thank you for honoring our hero's by providing a delicious meal.
    

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11. SD

    SarahD

    Cleveland

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food2service2ambience3

    We went to firebirds to celebrate my wife's birthday. She ordered chicken, it was so dry it was very hard to cut and the flavor just wasn't there. I ordered a steak and requested it be prepared Medium. It came out to me rare and I had to send it back. Now this is not the first time the steak has to be sent back. I feel like in the years time since last time we were here it has just gone downhill.
    

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12. P

    Pete

    Charleston

    7 reviews

    vip
    2.0

    7 reviews

    Dined 5 days ago

    overall2food2service3ambience2

    Sunday brunch over priced for the food. Food is average. Heavily salted entrees. Service was not ver good. Had to get up and ask for condiments and drink refills
    

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13. s

    stevec

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    Steak was delicious that 2 in out party enjoyed I had pasta which was good as well
    

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14. TV

    TVguy

    Charleston

    6 reviews

    5.0

    6 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Firebirds restaurant is consistently excellent 100-percent is the time. The food is superb, the service is top-notch and the price is fair for what you receive. There’s never a “bad night” or an “off night” for Firebirds. It’s the place to go when you want a darn good dining experience.
    

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15. L

    Lindsey

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    We used the reservation system and were promptly taken to a table upon check in. Having an infant can sometimes make eating out difficult, but in this experience the bathrooms were clean for changing and I was even able to nurse in the quiet privacy of our booth. Food and service were great as always. My husband orders "blue rare" steaks and the cook was absolutely perfect. When presented with the bill, I mentioned having a birthday coupon. Our waiter and manager were so kind to surprise us with a birthday dessert that was delicious! Great experience all around and will return any time we're in the area.
    

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16. C

    Carolyn

    Charleston

    38 reviews

    vip
    5.0

    38 reviews

    Dined on May 25, 2023

    overall5food5service5ambience5

    Excellent dinner salads and the best salmon in Greenville!
    

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17. LR

    LisaR

    Cincinnati

    10 reviews

    5.0

    10 reviews

    Dined on May 23, 2023

    overall5food5service5ambience5

    We are visiting from the Cincinnati area. Our Hotel Staff recommended this restaurant. We were very impressed with the outstanding service. From the hostess to our wait staff to the manager stopping by to say, Hello. Food was timely and delicious. I recommend going to this restaurant.
    

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18. OT

    OpenTable Diner

    Charleston

    200 reviews

    vip
    5.0

    200 reviews

    Dined on May 22, 2023

    overall5food5service5ambience5

    Thanks to Erin, Gabby and Terri for our always wonderful lunch.
    

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19. RR

    RosaryR

    Charleston

    7 reviews

    5.0

    7 reviews

    Dined on May 21, 2023

    overall5food5service5ambience4

    We had a wonderful experience. Our Waiter Patrick was a very kind and attentive to our table. We definitely enjoyed our dinner . Highly recommend Firebirds. Patrick keep up the good work! Definitely will be back!
    

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20. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food4service5ambience4

    Our server, Jillian, was friendly and attentive - which was very much appreciated! The food was delicious and as described on the menu.
    

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21. OT

    OpenTable Diner

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on May 20, 2023

    overall4food5service4ambience3

    Food was great, vary nice ambiance. Only issue we had is our main dish came out while we were still eating our salads.
    

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22. B

    Barb

    1 review

    3.0

    1 review

    Dined on May 20, 2023

    overall3food3service3ambience3

    We have always had great service until this time and we had a new waitress that wasn’t ready to be on her own. We treated her nice and tipped her 20% anyway which we usually tip more. We will go back. We were celebrating my husbands 80th birthday.
    

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23. JS

    JulieS

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food5service5ambience5

    Our experience was amazing! Our server Barbara was so sweet. She helped in every way she could. Our food was so good. We will definitely be going back!!!
    

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food5service5ambience5

    We came to celebrate my wife’s birthday. We had a great time and the food was wonderful. We have never had a bad experience.
    

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25. OT

    OpenTable Diner

    Charleston

    200 reviews

    vip
    5.0

    200 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5

    Nice to see Caitlyn behind the bar with Erin serving and Terri. Both food and service were excellent, meeting expectations. We are fortunate to have such a trio, and even as the faces change to Gabby and/or Kelly Anne we always are made to feel special. Just hope we make those, who make our Mondays so delightful, feel they are special to us as well.
    

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26. M

    Maverick

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food4service3ambience4

    Service was slow, but largely expected for Mother’s Day. We love Firebirds.
    

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27. OT

    OpenTable Diner

    Charleston

    1 review

    1.0

    1 review

    Dined on May 14, 2023

    overall1food1service3ambience2

    Even though we had reservations, we still waited 30 minutes. Service was slow, food was cold & average. Really dissatisfied.
    

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    Great food and service. Will definitely be back. Reservations a plus for no wait
    

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29. V

    Velle

    Charleston

    5 reviews

    4.0

    5 reviews

    Dined on May 14, 2023

    overall4food4service3ambience4

    Everything was nice, but I wished the brunch menu lasted until 2pm
    

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30. O

    Olson2000

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined on May 14, 2023

    overall5food5service5ambience5

    Very busy Mothers Day lunch. The hostesses, waiters and support staff did an excellent job of handling the crowd. The service was timely and our waitress was attentive the whole time.
    

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31. OT

    OpenTable Diner

    Charleston

    2 reviews

    3.0

    2 reviews

    Dined on May 14, 2023

    overall3food3service3ambience4

    Went for brunch on Mother’s Day. Early reservation at 11.30am. Ordered breakfast type dishes. When food arrived none of them had the eggs that were part of the dishes. Server went away to get eggs added. Came back and told us the restaurant was completely out of eggs!!! Meal was comped by manager, but hard to understand how they could have put themselves in that position so early in the day!!!
    

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32. OT

    OpenTable Diner

    Tampa

    9 reviews

    3.0

    9 reviews

    Dined on May 13, 2023

    overall3food3service3ambience3

    The salad was fantastic and two of the meals were great. My baked potato was cold and cooked an hour before and “kept warm”. I requested butter and sour cream on the side but they dumped it all on the cold potato. Definitely did not live up to other better experiences. The noise level was deafening as well. The severe thundering drum beat of the “background “ music was a prevention to good conversation
    

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33. j

    jvondross

    Charleston

    22 reviews

    5.0

    22 reviews

    Dined on May 13, 2023

    overall5food4service5ambience4

    Really good food and great service. Firebirds is consistent in their quality of food, you know what you're getting and it always tastes great.
    

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34. RH

    RichH

    Charlotte

    1 review

    3.0

    1 review

    Dined on May 12, 2023

    overall3food3service4ambience4

    An average+ restaurant Small portions, big prices.
    

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35. JL

    JeffL

    1 review

    5.0

    1 review

    Dined on May 11, 2023

    overall5food5service5ambience5

    First time there. Excellent experience. Manager was welcoming and friendly. Sierra, our server was awesome and very knowledgeable. Had a party of 9 and all were impressive!
    

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36. JH

    JasonH

    1 review

    3.0

    1 review

    Dined on May 9, 2023

    overall3food2service4ambience3

    The service was great but the steaks were subpar.
    

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37. OT

    OpenTable Diner

    Charleston

    200 reviews

    vip
    5.0

    200 reviews

    Dined on May 8, 2023

    overall5food5service5ambience5

    Thanks to Erin, Gabby and Terri, along with the rest of the team at Firebirds for a very nice lunch. Erin made a great effort at replacing Susan (no easy task), nice to see Gabby back behind the bar and always enjoy getting to see Terri. See you Monday.
    

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38. BM

    BradM

    Charleston

    14 reviews

    5.0

    14 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5

    Food is always excellent at Firebirds. Ray Miller and your other manager are absolutely awesome. You need to keep them around for a long time, please!! Dillon did a nice job as our server.
    

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39. OT

    OpenTable Diner

    New York Area

    11 reviews

    5.0

    11 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5

    Our server Cody used a table scraper to clean our table immaculate before our next course. This is the first time that any server did that and I have to say brings me back to my days dining out in New York and New Jersey. Well done Cody.
    

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40. CP

    ChristinaP

    Charleston

    2 reviews

    1.0

    2 reviews

    Dined on May 7, 2023

    overall1food1service2ambience3

    This was our second time at Firebirds and unfortunately, we probably won’t be visiting again. We scheduled a reservation for 6 PM and weren’t able to be seated until 6:20. The place was very busy so I understood. We sat down and everyone ordered a water but only 4 of the 6 got waters so we had to ask again for the other 2. Throughout the meal we had to ask for more water as we were waiting without drinks. Again, this was still not really an issue as it was super busy. We ordered our food and all the food came except for one persons which was submitted incorrectly so they had to wait for their food to be cooked. Once we started eating our food 2 of us had ice cold food - I’m a mom so I’m used to cold food but this was cold - I wasn’t planning on sending food back or anything but still thought they should know so I notified the waitress who then asked the manager to come to us. The manager offered to have something made fresh which we agreed and apologized to her profusely for being “those” type of people. After waiting while everyone else ate we finally got our food which was, in fact, hot. Unfortunately, the quality was not the best and for the prices charged I was expecting a little more. We were not looking for anything extra but I was a little disappointed that we were never offered anything for the hassle of getting cold food and then having to wait to get hot food. No comp offer, no free dessert, no nothing. Once the bill came it was also incorrect and we had to wait for that issue to be fixed. The restaurant was so busy that you could barely get through the tables or even the main walkways. Also - just because I was already upset - not having a changing table in the men’s restroom was a pain too as I couldn’t split the diaper changes up for our little one. All in all we will not be back - I’m hoping we just had the one bad experience but won’t be risking it again.
    

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