Firebirds Wood Fired Grill - Greenville

Firebirds Wood Fired Grill - Greenville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jay

   Charlotte3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious and our waiter (Caleb) was very attentive. Would dine here again without hesitation.
   

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2. C

   Christine VIP

   Charleston74 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Server was not great. She messed up a good bit. Not sure if she was new or not ..
   

   Firebirds Wood Fired Grill - GreenvilleResponded 1 day ago

   Thank you so much for sharing your review, Christine. We are sorry to hear about this experience. Your feedback is valuable, and it will be shared with our team for improvement moving forward.
   

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3. L

   Linda

   Unspecified1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were celebrating a special occasion. From the host/hostess to the servers and manager, everything was handled with excellence. Our waiter went above and beyond to make our friends’ celebration memorable. The menu was varied and our meals were delicious. The creme brûlée cheesecake-OMG!! Thank you.
   

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4. J

   Josh VIP

   Charleston273 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Many thanks to Terri, Sam and the entire Firebirds Team for another wonderful experience.
   

   Firebirds Wood Fired Grill - GreenvilleResponded 3 days ago

   Hi Josh, Thank you for your fantastic review! We’re so grateful for your support and thrilled that you had a wonderful experience. We look forward to serving you again!
   

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5. J

   John VIP

   Charleston57 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Let me start by saying we love Firebirds and have given great reviews in the past but today was a huge miss. Was the kitchen A team on vacation? To deal with family Mother’s Day conflicts we decided to celebrate two of our moms today. We had 4 different entrees and only one was good. We had a restless baby or I would have sent it all back. Hot honey chicken was it’s usual off the charts good. But then the shrimp and grits was a huge miss. Lumpy grits, shrimp not quite cooked enough and not sure what was happening with the sausage. Then the scrambled eggs with breakfast potatoes. If that was two eggs it was a midget chicken and the onions with the potatoes were burned to the point of being unrecognizable. In fact my daughter said, what are these black things? Then the potatoes were cooked in something that was either gross or overdone because they weren’t really edible. Then there was the grilled salmon salad. Salmon was very dry but tasty but all of the salad looked and tasted like it was left over from yesterday. We’ve had many salads here and this was a first but only the salmon was eaten. Finally, even the Arnold Palmer was bad. We tried to fix it but I finally just asked for water. We all left disappointed and $110 lighter in the wallet for a subpar meal. My wife and I will be back but the others said let’s choose someplace else next time.
   

   Firebirds Wood Fired Grill - GreenvilleResponded 4 days ago

   Hi John, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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6. T

   Tassi

   Charleston1 review

   4.0

   Dined on April 29, 2025

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   The vibe was great, server was slow, possibly short staffed but they were mot busy at all. It was a week day? Just the two of us for a birthday dinner. The steak was very fatty but the flavor and cook was fine just the cut of meat was off. I’d go again they have other good options as well.
   

   Firebirds Wood Fired Grill - GreenvilleResponded 4 days ago

   Hi Tassi, Thank you so much for your review! I truly appreciate your feedback and will be sure to share your concerns with our leadership team.
   

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7. OT

   OpenTable Diner

   Orlando2 reviews

   5.0

   Dined on April 29, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Teri the manager and her team went over and above to make our day very special. Thank you
   

   Firebirds Wood Fired Grill - GreenvilleResponded 4 days ago

   We appreciate your 5-star review! It’s always a pleasure to provide great service, and we’re so happy to know you had a positive experience. See you again soon!
   

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8. R

   Richard VIP

   Charleston56 reviews

   4.0

   Dined on April 28, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   I recommend you try the sirloin combo dinner with the BLT salad and brownie sundae for dessert.
   

   Firebirds Wood Fired Grill - GreenvilleResponded 5 days ago

   Hi Richard, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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9. J

   Josh VIP

   Charleston273 reviews

   5.0

   Dined on April 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks to Terri, Erin and the entire Firebirds Team for another great experience. We've become spoiled by the attention and service.
   

   Firebirds Wood Fired Grill - GreenvilleResponded 5 days ago

   Hi Josh, Thank you so much for your review! We truly appreciate your support and are so glad to hear you had a great experience. We look forward to serving you again!
   

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10. L

    Llewellyn

    Charleston2 reviews

    5.0

    Dined on April 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and great atmosphere. The servers are top notch!
    

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