Experience Zuzu

Experience Zuzu reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nancy VIP

   Denver2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   I thought it was strange a 20% gratuity was automatically added for a 2 top without any disclosure. And initially they weren’t able to split the check to 2 credit cards, but then they figured it out.
   

   Experience ZuzuResponded 1 day ago

   Thank you, Nancy, for your feedback. Your experience helps us grow, and we hope to have the opportunity to welcome you back for an exceptional dining experience.
   

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2. J

   Jacob

   San Francisco2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience in every way for going out. Food was great, service helped with options, decor was pretty, music was tasteful.
   

   Experience ZuzuResponded 2 days ago

   Jacob, thank you for your kind words about your experience at Experience Zuzu. We're delighted to hear that you enjoyed the food, service, ambiance, and music during your visit. It's our pleasure to provide an excellent dining experience for our guests. We look forward to welcoming you back soon.
   

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3. J

   Jennique

   Toronto1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The service in this restaurant is impeccable. From being seated to being dismissed by valet, the service was 10/10. Our server Q was very attentive and made sure my boyfriend had a great experience for his 21st birthday. The shrimp garlic noodles was the favorite dish I had. The sushi was okay. Drinks were very nice. The ambiance stole the show. Overall a 9/10.
   

   Experience ZuzuResponded 3 days ago

   Jennique, thank you for your kind words regarding the service and ambiance at Experience Zuzu. We're delighted to hear that our server Q helped make your boyfriend's 21st birthday celebration a memorable one. It's wonderful to know that you enjoyed the shrimp garlic noodles and drinks as well. We appreciate your feedback and look forward to welcoming you back soon.
   

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4. I

   ItsBeBeDuh

   Detroit20 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I came with an idea of what I wanted to eat based off of the menu online. Only to find out that there was misprints of the menu. The potatoes were made differently than displayed (also very salty) there were no green beans. So I got the lamb which were very bland! My husband had pepper steak and rice that was suggested. His rice was regular white rice nothing we had was to brag about besides the almond shrimp. Our waiter Chris was very frustrated he wasn’t warm. We tried to get him to smile and interact with us but he was uninterested. He was nothing like the waiter across from us. We all agreed that this was not a place that we would revisit very overrated. The drinks were a bit pricy but tasted like a mocktail
   

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5. L

   Liz

   Detroit2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 5

   Made a reservation a week in advance for 8:15 and was told they were overbooked and it would be an hour wait for my table WITH A RESERVATION. Luckily, they were open spots at the bar to wait. However, I was very displeased my party had to wait, even though we had made a reservation. We did not sit at our table until 9:25. Aside from that, service was good, appetizers and sushi were excellent. Drinks were very good as well. Complementary dessert for my birthday. Overall, good experience but the hour wait for my reservation will make me second-guess going back to Zuzu or not.
   

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6. R

   Ryan

   Detroit17 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious, drinks were great & the atmosphere was amazing! It made for a great birthday dinner for my wife. Its very energetic with loud music though so make sure you're ok with that and aren't expecting a quiet, romantic dinner. Overall, we highly recommend Zuzu and will definitely be returning!
   

   Experience ZuzuResponded 2 days ago

   Ryan, we're thrilled to hear that you and your wife had such a wonderful birthday experience with us at Zuzu! Our team works hard to provide an energetic and lively atmosphere alongside delicious food and drinks. We're so glad the ambiance added to your celebratory evening. Thank you for the kind recommendation, and we look forward to welcoming you both back again soon!
   

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7. D

   Davis

   Detroit1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything about this place outside of one thing. Food was phenomenal, service was great too. The only complaint I have is the 90 minute rule for tables of 4 and smaller. Makes timing a bit of a squeeze if you’re getting an appetizer, main course and dessert. Will definitely come back but will have a larger party so that we aren’t on a time crunch.
   

   Experience ZuzuResponded 4 days ago

   Davis, thank you for your feedback. We're delighted to hear that you loved our phenomenal food and excellent service. Our goal is to provide an exceptional dining experience for all our guests, and we'll continue to evaluate our policies to ensure we're meeting that goal. We look forward to welcoming you back. Your patronage is truly appreciated.
   

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8. S

   Sarah

   Detroit1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Had a reservation and still waited a half hour after our reservation time before being seated.
   

   Experience ZuzuResponded 4 days ago

   Sarah, thank you for visiting Experience Zuzu. We appreciate your patience and understanding regarding the wait time for your reservation. We strive to provide an exceptional dining experience, and your feedback helps us improve. We hope you enjoyed your meal and look forward to welcoming you back soon.
   

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9. r

   rickey

   Detroit1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Waited 2 hours to be seated had to wait outside for 1 hour and 20 minutes before seated at a table
   

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10. R

    Ramzi

    Detroit1 review

    3.0

    Dined on April 27, 2025

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4

    Food was really good as far as taste, texture and unique blends. The only thing we were disappointed on was the drink “secret” that was ordered was not the original and it had been changed. It didn’t taste sweet. Staff was friendly and attending to all needs. Ambience was awsome.
    

    Experience ZuzuResponded on April 28, 2025

    Ramzi, thank you for your feedback and for visiting Experience Zuzu. We're delighted to hear you enjoyed the food's taste, texture, and unique blends. However, we regret the disappointment with the "secret" drink not meeting your expectations. Your satisfaction is our top priority, and we will look into ensuring our signature cocktails are consistently prepared to the highest standards. We appreciate your kind words about our staff's friendliness and attentive service, as well as the ambiance. We hope to have the opportunity to provide you with an exceptional dining experience on your next visit.
    

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