Estiatorio Ornos a Michael Mina Restaurant San Francisco

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1. MT

   MarivicT

   San Francisco

   1 review

   vip
   5.0

   1 review

   Dined 6 days ago

   overall5food5service1ambience3

   Service could have been better…server seemed like he couldn’t be bothered. We ordered 3 sea bass entrees for the table and he failed to mention how large they are. It was obscene. Espresso martini was a 4/10. Everything was great besides our server…

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2. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined on January 28, 2023

   overall5food5service5ambience5

   We loved. They are 100% on everything. I recommend it to everyone.

   Report
3. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   vip
   1.0

   2 reviews

   Dined on January 26, 2023

   overall1food4service1ambience4

   We were stuck in a back corner behind a big party and received the worst service. After 45 minutes of seating we were finally able to order.

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4. SL

   SamL

   San Francisco

   7 reviews

   vip
   4.0

   7 reviews

   Dined on January 17, 2023

   overall4food5service4ambience5

   First date night- good d service but felt little understaffed so less attentive when compared to other restaurants this caliber. Despite that, great food, good atmosphere, good service and great drinks

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5. m

   madison1223

   Nashville

   212 reviews

   vip
   2.0

   212 reviews

   Dined on January 15, 2023

   overall2food4service1ambience4

   The food is good- the restaurant is cool- the service is bad and they charge for iced tea refills but don’t tell you until you get a bill for 6.00 per iced tea. lol- no other Michael Mina restaurant does this especially when you are charging $6.00 for an iced tea - water and leaves nothing else. Greed.

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6. m

   madison1223

   Nashville

   212 reviews

   vip
   1.0

   212 reviews

   Dined on January 13, 2023

   overall1food4service1ambience4

   The food is good- the restaurant is cool- the service is bad and they charge for iced tea refills but don’t tell you until you get a bill for 6.00 per iced tea. lol- no other Michael Mina restaurant does this especially when you are charging $6.00 for an iced tea - water and leaves nothing else. Greed.

   Report
7. KD

   KimD

   1 review

   4.0

   1 review

   Dined on December 25, 2022

   overall4food4service4ambience4

   Fine dining in an unpretentious and comfortable space with just the perfect level of service without feeling stuffy. We got the feeling that there were regular guests, which is a great sign. There was a great Happy Hour program which makes the bar really accessible - a total win/win. Creative cocktails, exquisitely prepared and presented. An extensive wine list and nice selection by the glass. Was pleased to see so many regions presented- both Old World and New World. Food was well-prepared. The duck was perfectly tender and neither too rare nor to too well done. The seafood dish from our holiday tasting menu was also perfectly prepared.

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8. BF

   BarryF

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined on December 22, 2022

   overall5food5service5ambience5

   Enjoyed the food and the staff was awesome. Will definitely return again.

   Report
9. MM

   MilanM

   San Francisco

   1 review

   4.0

   1 review

   Dined on December 22, 2022

   overall4food4service4ambience3

   The food was good. Especially the fish was nicely seasoned and was extremely fresh. The noise level was too much. Especially with wait staff moving continuously in and around does not contribute to fine dining.

   Report
10. GL

    GreggL

    San Francisco

    7 reviews

    vip
    4.0

    7 reviews

    Dined on December 21, 2022

    overall4food5service3ambience3

    The restaurant was not full yet service was exceptionally slow. Delicious cuisine. We will return.

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11. b

    beckyc

    San Francisco

    4 reviews

    vip
    1.0

    4 reviews

    Dined on December 21, 2022

    overall1food1service4ambience2

    We would never come to this restaurant againMina has lot his ability to oversee amazing food and qualified staff..it’s mess sad place used to be the go to in Sf.

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12. MS

    MikeS

    San Francisco

    16 reviews

    vip
    3.0

    16 reviews

    Dined on December 10, 2022

    overall3food4service3ambience2

    If you are looking for a nice quiet dinner this is not the palace for you. The food was excellent. The service was eager but inexperienced. I paid $60 for a delicious fish that had a lot of bones because the deboning was not done properly. The noise level was too much for me.

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13. OT

    OpenTable Diner

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on December 8, 2022

    overall5food5service5ambience5

    Amazing food and service. Michael Mina was personally checking every table to mKe sure everyone is having good time.

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14. OT

    OpenTable Diner

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on December 2, 2022

    overall3food5service4ambience4

    I want to start that our server was amazing and the food was very delicious. I would certainly return just for that. Cocktails and Mocktails at the bar were delicious and inventive. My biggest challenge was that while we arrived 15 min prior to our reservation, we waited at the bar for over 15 min before we were able to even order drinks and then our table wasn’t ready for 45 minutes after my reservation. So our 6:30 reservation turned into 7:15 before we were seated.

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15. AR

    AidaR

    San Francisco

    25 reviews

    vip
    3.0

    25 reviews

    Dined on December 2, 2022

    overall3food3service4ambience3

    Good was just ok nothing special, appetizers very small. Entry fish came just a fish with lemon for 65 dollars. Wasn’t given drinks menu, ordered Chardonnay was brought the most expensive, as it turned out on the bill. Despite reserving 4 months in advance was seated very close to the bar and was kicked in the chair several times during dinner, couldn’t really talk with my dad was that loud. Why I gave 3 stars…service was good, place is pretty. But will not recommend or come back

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16. MS

    MarieS

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience5

    Service was excellent

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17. a

    amoeba

    San Francisco

    68 reviews

    vip
    5.0

    68 reviews

    Dined on November 26, 2022

    overall5food5service4ambience5

    Fabulous happy hour (but use caution with the caviar item in the middle…probably shouldn’t be on happy hour menu .) Everything was fabulous, came out quickly and it’s a lovely restaurant! We were there early…happy hour starts at 4 (please verify before you arrive.) We’ll absolutely be back!!! It’s making hungry just thinking about it!!!

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18. KK

    KarenK

    1 review

    5.0

    1 review

    Dined on November 24, 2022

    overall5food5service5ambience5

    The menu was creative and all courses were perfectly prepared. Everyone we met was friendly and attentive to good service.

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19. OT

    OpenTable Diner

    San Francisco

    2 reviews

    vip
    3.0

    2 reviews

    Dined on November 20, 2022

    overall3food3service2ambience4

    Over priced, small portions. Underwhelmed.

    Report
20. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    2.0

    1 review

    Dined on November 12, 2022

    overall2food5service1ambience5

    The host in the beige suit was rude and pretentious. The service was absent and left a lot to be desired.

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21. G

    Gerri

    Central Coast

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 10, 2022

    overall5food5service5ambience5

    Excellent food, beautiful ambiance. The wine list extensive but no Pinot gris and very expensive choices. Would be nice to see a little more variety and more affordable wines

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22. FB

    FBFoodie

    San Francisco

    18 reviews

    5.0

    18 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5

    For a delicious dining experience and top level service, this restaurant is 5 star. We will return the next time we are in San Francisco.

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23. OT

    OpenTable Diner

    New England

    1 review

    1.0

    1 review

    Dined on November 5, 2022

    overall1food3service1ambience3

    We waited over an hour and a half to even have our order taken. The front changed our Opentable reservation to 45 mins later without our permission to mask how late they were running. By the time we got our food (more than two hours and fifteen mins after arriving), we were so hungry we had all our courses come at once and we were done with our food in 10 mins. I wanted a full refund of our meal. This place needs a major management and staffing overhaul for what could be a promising restaurant.

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24. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined on November 3, 2022

    overall1food3service1ambience2

    From the minute

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25. OT

    OpenTable Diner

    San Francisco

    5 reviews

    vip
    3.0

    5 reviews

    Dined on November 3, 2022

    overall3food3service1ambience2

    We has reservation for table of 7. Our waiter was so bad. He forgot to serve an appetizer to one of our guest and he was staying by the wall and not even showing any interest in serving the missing appetizer. I asked him to show us the fish cart and he never did. Charged us for two teas and never deliver. Bad service for expensive RESTURANT.

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26. DS

    DonaldS

    Los Angeles

    62 reviews

    vip
    5.0

    62 reviews

    Dined on November 3, 2022

    overall5food5service5ambience5

    Restaurant is gorgeous! Food is delicious! Server, Damian, was very informed and helpful. We loved the Grilled octopus, bean, caper and red onion starter and the sole with a butter caviar sauce. This is truly "fine dining" and we can't wait to return.

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27. HK

    HarrieK

    San Francisco

    4 reviews

    4.0

    4 reviews

    Dined on October 23, 2022

    overall4food5service3ambience4

    Your place is beautiful a very modern look for a change. The food was delicious and very flavorful. My only problem was the food was not hot despite the heavy serving plates. You help needs help. I know it is hard to get people to waitstaff and yours were nice and tried very hard but at your prices they need more education. Otherwise a lovely evening. Thanks

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28. F

    Foody

    San Francisco

    74 reviews

    vip
    5.0

    74 reviews

    Dined on October 13, 2022

    overall5food5service5ambience5

    Our table of 6 all ordered the special pre-fixed entree and thought we had to choose from each category. Instead we had a sampler of all items in each category (eg. Appetizers, fish, meat, dessert) and was thoroughly impressed with the dishes. Low carbs with olive oil lightly sprinkled on many dishes along with many veggies made this a fairly healthy meal. The service was impeccable and attentive and the decor was updated from the former Michael Mina to introduce vibrant and lively colors. The place was hopping for a Wednesday evening including the bar so book early!

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29. BA

    BobA

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 9, 2022

    overall5food5service5ambience5

    The food and service were spot on. We enjoyed all of our selections. Dessert was great as well. This is a spot that we will be coming back to.

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30. D

    Dogman

    Birmingham

    17 reviews

    vip
    5.0

    17 reviews

    Dined on October 7, 2022

    overall5food5service5ambience5

    Sehr leckeres Essen, Tolles und fachkundiges Personal und Hammer Weinkarte. Kann man uneingeschränkt empfehlen!!! Danke Matteo :-)))

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31. AE

    AnneE

    San Francisco

    1 review

    5.0

    1 review

    Dined on October 2, 2022

    overall5food5service4ambience5

    Food and ambience great!! Server seemed either new or rusty as server Ex, she took my plate with my dirty fork and then for some odd reason decided to pick it up off the dirty tray and tried to place it on the table . I told her that I didn’t want it and I wanted a clean fork. I shouldn’t have had to tell her that. Also after taking our order she left the menus all over the table and on top of the place and when the appetizers came they were still sitting there and we assumed she would be picking them up never did and we finally had to tell her to please take the menus so we could access our place and eat our appetizers. We spent $600 on dinner and I would have expected a little bit better service for that kind of money or at least better trained staff. However the only ambience and the food was excellent.

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32. d

    dmichael

    Washington DC

    7 reviews

    1.0

    7 reviews

    Dined on September 25, 2022

    overall1food3service1ambience5

    This was the worst "fine dining" experience in my life. It looked awesome, appearing to be worth the anticipated $200 per person. Then the maître d ignored my apology for being 10 minutes late for our 8:00 reservation (we'd called; stuck in traffic). Didn't matter. Table wasn't ready. Bar was friendly. When tables emptied and we'd been waiting 20-plus minutes, I had to flag down the assistant to get a table. My grandson and I selected the tasting menu, my wife chose an appetizer and main course from the menu. I chose the wine course, plus a bottle of chardonnay for my two companions. For the first time in my experience, the waiter refused to let the two of us order different items on the tasting menu. I challenged him, but he said that was the restaurant policy. Okay, I conceded, but told him I thought it was unusual. The tasty first course arrived fairly quick, but no wine. I flagged the waiter and raised my empty wine glass. Then we waited. And waited. 25 minutes later, I signaled another waiter. Shrug. Wait some more. Finally, we decided to leave. I stopped to express my unhappiness to the maître d' and he shrugged, said he'd find out what was wrong, looking toward the kitchen. I told him how upset I was and how awful this experience had been, and he could tear up my bill. My 24-year-old grad-student grandson stayed behind to tell him "I don't get much chance to eat in such a fancy restaurant, this if is the best you folks can do, you certainly have a lot to improve." We were in San Francisco for six nights. This was to have been our night to celebrate.

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33. d

    ddiner

    Washington DC

    26 reviews

    5.0

    26 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    Attentive and friendly service with generous portions of food and wine with additional pours on request (we had the tasting menu with wine pairing). Everything we had was delicious, and we especially liked the selection of dips with the bread board—a bit too much 😀 Next time we will pace ourselves better. The only downside was the size of table could not accommodate all of the dishes later in the meal. Well done!

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34. BS

    BillS

    San Francisco

    19 reviews

    vip
    5.0

    19 reviews

    Dined on September 25, 2022

    overall5food5service5ambience5

    This was an amazing experience and I will be back. First, Wendy, a huge shout out. She was attentive to our needs, made great recommendations, and helped us really enjoy the experience. The sea bass is wonderful, but it is hard to call out one dish because all of them were wonderful.

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35. MR

    MrsRobinsonSF

    San Francisco

    44 reviews

    vip
    5.0

    44 reviews

    Dined on September 24, 2022

    overall5food5service5ambience5

    best staff

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36. M

    Maui

    San Francisco

    51 reviews

    vip
    4.0

    51 reviews

    Dined on September 21, 2022

    overall4food4service3ambience3

    Excellent food, strong cocktail & wine menus. Service was good, but a bit too much upselling hints for my taste. Lively energy & associated noise, so be aware if you're looking for something intimate. Interior design is understated. Highly recommend the salt encrusted sea bream. Presentation is memorable and the flavor is outstanding!

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37. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on September 18, 2022

    overall5food5service1ambience5

    Our service was externally pushy for no reason. All thou we were ordering lots of food, she was keep pushing to order dishes that we didn’t wanted in a very unprofessional way. I love this restaurant and live coming here, however, poor customer service for a table of 10 people was unacceptable!

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38. SF

    SFsm

    San Francisco

    3 reviews

    vip
    2.0

    3 reviews

    Dined on September 11, 2022

    overall2food2service2ambience3

    Seating for reservation in the bar area was very noisy, crowded, intrusive and not what a star chef should offer. Chef’s tasting menu Food was hits and misses. Desert was memorable but the main fish was as overcooked. Service staff was as polite but could not go off the script for any food, wine, drinks. A bit robotic. Wine sommelier was polite but tried to sell what my date never prefers. I wish the chef and the staff can do better

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39. OT

    OpenTable Diner

    San Francisco

    12 reviews

    vip
    4.0

    12 reviews

    Dined on September 1, 2022

    overall4food5service5ambience4

    Food was excellent and service as well. But our table wasn’t available until ~8:15 for a 7:30 reservation…we ended up eating at the bar. I’d definitely go back but just disappointed about lateness of meal particularly given one in our group had flown in from Midwest (so it was VERY late for him). Thx he staff made up for it with kindness.

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40. CT

    ComparedToWhat

    San Francisco

    10 reviews

    vip
    3.0

    10 reviews

    Dined on August 28, 2022

    overall3food5service3ambience4

    Beautiful place, tasty food, and awesome drinks paired with the promise of impeccable service. Our Saturday meal started out great. We ordered cocktails and then appetizers and our entrees. Our drinks were slow to arrive, so we expected the rest of our meal wood be paced appropriately. It was not. Our entrees came shortly after on appetizers and had to be sent back to the kitchen. Which means they probably weren’t served at the proper temperature. When we were ready to start our entrees, we asked for the wine list. The wine list came but our server never returned to answer our questions and take our order. We waited and waited. And waited. Until we had eaten our fill of our meal. The server never returned to check on us or take our wine orders. It was clear he was preoccupied with other tables and had no other trained servers supporting him. Not even the sommelier had his back, who stood one table over doting on another couple who must have ordered a wine pairing with their meal. The sommelier never even made eye contact with us. We asked for the manager and the check. We frequently dine at Mina restaurants in the city and up in wine country. We usually enjoy ourselves. And in fact, after this disappointing outing, we stopped by another Mina fav, Pabu, for a glass of wine at their gorgeous bar. Our experience may have been a one off disappointment. But as African American diners we go out of our way to be gracious guests and generous tippers. We expect more from high end restaurants experiences and we’re happy to pay more. This unfortunately was a waste of our Saturday night and our money.

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