El Torito - La Mesa

Commentaires sur le restaurant El Torito - La Mesa de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jason

   San Diego6 commentaires

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Wow, what a mess. We had a reservation for 7:15pm and showed up a few minutes early, only to be told to wait (no problem), but the host situation was chaos. There was one guy trying to manage a packed lobby, and he was clearly overwhelmed—rude, mumbling, and not seating anyone efficiently. After a while, we finally got seated… at a random table tucked away by the kitchen door, far from everyone else. Not ideal, but we were just glad to sit down. Then… nothing. We sat there for 20 minutes with menus, ready to order drinks, apps, and entrees—no one even acknowledged us. I flagged down a server going in and out of the kitchen, told him we didn’t have a server, and he mumbled something before disappearing. No one ever came back. At that point, we got up and left. On the way out, a few people waiting to be seated asked if anyone ever came to our table. When we said no, they were shocked—and some of them actually walked out too! To top it all off, El Torito marked us as no-shows on OpenTable. Seriously? Total disaster from start to finish. Definitely won’t be back.
   

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2. h

   hoa

   San Diego5 commentaires

   1.0

   Y est allé il y a 3 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   Was there with reservations for Cinco de Mayo. Absolute understaffed and completely incompetent. The host seated us at table 30 minutes late. Even though we arrived half hour early for our reservation. No settings, plates, napkins etc… Table was filthy, I asked for towel to wipe it down, 10 minutes passed no towel insight. I went to bathroom to grab paper towels to wipe down table. Went up front to get menus. Went to bar to bring drinks back to table. Our server was a nice young lady, she did try but it seemed like she is newer. Finally got our chips and salsa, water 20 minutes later. Food came without tortilla Not going back is an understatement
   

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3. A

   Antonio

   San Diego2 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   It was pleasant, service was excellent, just had one question I was charged a surcharge and I couldn’t understand why maybe you can explain it to me please thank you xo.
   

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4. K

   Kathryn

   Las Vegas1 commentaire

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   I checked in and they didn’t arrive us. We waited past our time and told them again. It was too loud and people were pushy. The food was lukewarm warm. Not our usual experience.
   

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5. a

   alfonso

   Los Angeles4 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 3
   4. Ambiance 5

   Had a reservation at 12:15 pm and we didn’t get seated till 1 pm but the wait was worth it
   

   El Torito - La MesaA répondu le 22 avril 2025

   Hi Alfonso, thank you so much for your 5 star review! We appreciate you taking the time to share your feedback and we look forward to serving you again soon!
   

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6. M

   Marlo

   San Diego11 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Today was Easter and even with a Reservation we still waited more than 90 minutes for a table. Everything else was great. Food, service, and ambiance. If anything in the buffet was empty the servers came out with a fresh batch right away. Nice!
   

   El Torito - La MesaA répondu le 21 avril 2025

   Hola Marlo!, Thank you for the 4-star review! We appreciate your feedback and are always striving to improve. If there's anything specific, you'd like to share to help us earn that 5th star next time, please feel free to reach out. We value your business and look forward to serving you again soon!
   

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7. LD

   LouisD

   San Diego2 commentaires

   4.0

   Y est allé le 20 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   Probably the best deal in town for Sunday brunch that includes champagne.
   

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8. C

   Claudia VIP

   San Diego8 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 5
   3. Service 5
   4. Ambiance 2

   I’m basing my feedback solely on customer service and not on the food, as the food was absolutely amazing! I had a reservation for a party of 10 that I booked months in advance. Unfortunately, the host staff was extremely unprofessional. We waited nearly 30 minutes to be seated, and during that time, the manager in charge of seating showed no sense of urgency, courtesy, or customer service. To make matters worse, guests with later reservations were seated before us, which was incredibly frustrating. Thankfully, our server Jay turned the experience around with his outstanding service. He was attentive, friendly, and truly made a difference in what started as a disappointing visit. This restaurant seriously needs to reevaluate and improve its reservation and seating process—it’s in need of a major overhaul.
   

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9. W

   William VIP

   San Diego17 commentaires

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The brunch experience was great with my favorite dishes. The dessert was missing Flan. I had to ask the waiter where is the flan. He came with the last two servings from the kitchen
   

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10. J

    Jackie

    San Diego2 commentaires

    5.0

    Y est allé le 29 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 4

    Ordered flautas for appetizers. Always order these to start they are amazing. Doesn’t matter what you choose for entree everything is delicious but I recommend the sizzling fajitas.
    

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