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El Patron Cocina & Bar

1.0
1
1 Review
$31 to $50
Mexican
El Patron Cocina & Bar serves authentic Mexican dishes. It takes reservations, offers takeout, and is recommended for lunch and dinner. It has a private parking lot and is good for kids and for groups. The attire and ambiance here is casual, and the noise level during peak hours is average. El Patron Cocina & Bar serves a full alcohol bar with outdoor seating and offers free WI-FI access to all guests. The restaurant also provides catering services and has TV for entertainment as well. The menu at El Patron Cocina & Bar features Mexican dishes like burrito de la casa, chicken enchiladas, tacos, salsa, chicken fajitas and corn tortillas. The waiting staff here is efficient in taking orders and serving food.

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Additional information

What people are saying

Overall ratings and reviews

1.0
1 based on all time ratings

NoiseModerate

1 Review
  1. bmiller1028

    New York City4 reviews

    1.0

    Reviewed on March 15, 2017

    1. Overall 1
    We made this a Friday night regular but I unfortunately drew a 'short straw' three-weeks in a row (back in Jan/Feb 2017) and received cold meals. Each time this happened, we always paid full-price for our meal but believed the next visit would be better. Three weeks into the bad meals, we finally had a face-to-face with a night manager, she made it right. She offered us a free meal and gave us a gift card to return. She did comp our entire meal but I refused the gesture and left the waiter a $25 tip. After our three-weeks of bad luck, we finally returned to normal. We stopped by on Saturday (3/11/17). We arrived, there was a short wait, we enjoyed our margarita and a beer at the bar and were seated at one of our favorite tables upstairs. We ordered. Our meal was served... PERFECTLY! Estela the owner stopped and asked if I was the one who "complained" about having a cold meal. I simply replied that I was in-fact after having three poor experiences. She proceeds to start berating me for complaining . I explained to her that this was most-certainly water-under-the-bridge. Despite my explanation, she proceeded to continue to raise her voice - making a scene to the entire dining room. She then accused us of trolling her restaurant for free meals... of which, we never accepted. Each time, we've always paid for our meal or via tip. The verbal assault continued and she pursued complaining that we returned to her restaurant... the banter continued, telling us how she has NEVER had a complaint except from us... I finally interrupted her & requested she stop this verbal harassment It was the only way to stop her unprofessional and outrageous outburst. By the time her verbal abuse was done, the dining room was silent... 3 of her employees flew apologized profusely. They all expressed their embarrassment for and of her. Seems as though this isn't the first outburst of hers as they implied. This restaurant is plagued with bad ownership. We'll never return until she is gone!!!!!!

    1 person found this helpful

FAQs

El Patron Cocina & Bar is rated 1 stars by 1 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for El Patron Cocina & Bar

2905 Southwest Blvd, Kansas City, MO 64108-3614

Additional information

  • Neighborhood
    Kansas City
  • Price
    $31 to $50
  • Cuisines
    Mexican
  • Dining style
    Casual Dining
  • Dress code
    Formal Attire
  • Parking details
    None
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