Terrible service and not so hot appetizers. Waited 35min to be greeted. Burgers were great though and will Probably try it again for the shakes. Didn’t order because we figured it would take another hour!
Food quality not as good as in the past
Food and drinks were great.
We've always been a fan of Dlux, and with COVID, it's hard to decide where to risk going. We decided to go here because of all of our previous good experiences. The dining room was very quiet. Only seating a few tables so we were nowhere near other diners. Outside seemed crowded though. It took quite awhile before a server greeted us, but once he did, he was prompt with his returns. The only disappointing this in this visit is that they were out of quite a few things. First two beers I ordered they were out of. The cocktail my husband ordered they were out of. One of the appetizers we tried to order, they were out of. We still had a good meal and a nice time, but it was frustrating to have to have our server come to us multiple times to tell us they were out of something we ordered.
Loved it , the food was good, the staff was great! I will definitely be back
My first choice (Portobello "burger") and second choice (white bean "burger") not available. Only option, the g*dawful, unhealthy Impossible burger. Okay, I'm glad they had a veg option, but, as I say, third choice. No paper menus; I get it, but this assumes I have a cell phone and want to use it and can use it; bad assumption when I have a work (-only) cell phone. Still service was fine - they got me a paper menu - and the Impossible burger was, as presented, above average.
Note: restaurants should not have to cater to vegetarians and vegans unless they want, so the bummer here was just the out-of-stock items.
Burgers are delicious. Good cheese curds. Comfortable outdoor seating.
Bring your own hand sanitizer.
I like the outdoors since I have my dog with me and they were nice enough to offer water to him.
My only complaint was that our waitress rarely checked on us. When she came to refill our waters, she didn’t speak to us, or ask if we needed anything. Checked on us once. I understand if she was busy, but it didn’t seem like she had any other tables at the time. Additionally, I asked for my burger to be without onions and with the sauce on the side and both were on the burger. Of course, that’s not the waitresses fault, but would’ve nice if chefs could check the customizations.
We found parking right away; a plus in downtown Madison. Our server was great. Staff was very friendly. Spacious comfortable seating. Our food was delicious. I had one of the chicken burgers and I will definetly order one again.
Our entire group loved our burgers and we were really happy with our cocktails. Not sure about the normal ambience since we were on the street due to COVID but service and food were great.
First time out since the Covid 19 outbreak. Outside seating, good service, felt very safe. Food was also good!
Joanna, Johanna? is the best! So sweet! Thank you for the great service!
We enjoyed a delicious meal. Outside dining was very nice with a beautiful view of the Capitol. COVID-19 protocol was excellent as was our server.
I usually love dlux but my god the service was so slow. We sat there for 20 minutes before someone even took our drink order. They forget about our drinks (and us) for another 20 minutes. We were there for a solid 2 hours before we even got our food. Some of our orders were slightly wrong and when we brought it up to the manager, he treated us as if it were our faults. Our checks were also wrong but at that point we had been there for over two hours and just wanted to leave.
Only one wait staff, hostess did not help the line waitresss, slow service.
They do not have a brunch menu anymore, only found that out after sitting down and ordering drinks. They also do not do bottomless mimosa’s either. Finally got water refills after asking waitress 3 different times.
I went with a group of friends and we all had a great time. The cheese curds were amazing and so were the drinks.
Great food and staff. They really took some great COVID precautions.
Celebrated my husband's birthday by enjoying burgers on the DLUX patio. He enjoyed his complimentary milkshake too:)
Outside area very nice
Hostess very nice
Waitress was perfect!
First time having the impossible burger and it was amazing.
Nice job DLUX
love this place. Have been coming for years and will continue
Even though it was weird with the whole pandemic, the lunch was really good. I appreciated the contactless menu and service. The tables were also socially distanced. The food was still high quality. Definitely recommend.
The service was great. Love having the option to sit outside. Love the food!
Our server, Sam, was so delightful, even tho she was training someone!
Overall the food was very good but the service was awful
54th Birthday celebration
Food is awesome. We reserved an outside table on line to beat Covid 19. Despite the rain, our covered table kept us dry and we really enjoyed our meal.
I got the impossible burger and it was amazing! Definitely recommend.
Best sweet potato fries, great craft sodas and amazing service.
Favorite restaurant. The fries are the best thing ever! Great drinks and great burgers!
Love that Smoke Show burger. I highly recommend it.
I normally get the smoke show and it was over done. Bacon was over cooked and it just wasn't as good as it normally is, which is excellent.
Great dinner at DLUX Friday night. I would highly recommend the salmon burger and cole slaw. Excellent service.
Excellent service, food and drinks.
Food was great. Service subpar
The food and drinks here are delicious. I was there for my friends golden birthday and the staff was so accommodating. I owed her some payback, so I made an embarrassing poster that I wanted brought out with her birthday shake. The staff did it perfectly. It was amazing😅 I would 100% eat here again.
Great evening . Nachos were outstanding boozy espresso shake was top
The sweet potato fries were amazing! Mmmm...
Food was good but presentation was not thought through. It was Valentine’s Day so they had a couples special, two hamburgers and several sides. Everything was served on a small platter and without individual plates. It was very underwhelming.
DLUX is rated 4.4 stars by 123 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.