Dave & Buster's - Vaughan

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1. SV

   SuchaV

   1 review

   1.0

   1 review

   Dined on January 19, 2023

   overall1food2service1ambience1

   I think it’s bad timing when I go with my family with my two kids food I order beer the taste of beer is not not good and it’s not cold .They need to hire more guy professional .

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2. DW

   DwayneW

   Toronto

   1 review

   1.0

   1 review

   Dined on January 10, 2023

   overall1food4service4ambience4

   Upon arrival the said my reservation was not valid and there was a backlog so I had to wait at bar until I got a seat in arcade area. Not what I expected from open table

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3. GG

   GillianG

   1 review

   5.0

   1 review

   Dined on December 28, 2022

   overall5food5service5ambience5

   Our waitress was great. Food came in a timely manner and we had a good time!

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4. SC

   SamChong

   Toronto

   1 review

   5.0

   1 review

   Dined on December 22, 2022

   overall5food4service4ambience4

   Game area bar service was slow. We waited 30 minutes just to get our bill. Barely saw our waitress around. Need to speak loud in the game area. Restaurant food surprisingly good with the price and portion.

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5. LC

   LeannC

   1 review

   3.0

   1 review

   Dined on December 22, 2022

   overall3food5service2ambience5

   We were a party of 2 for my boyfriends birthday. And I spoke with our server 10 mins before we were done with our mains about dessert and that they were going to punch it in. 30 mins pass by and we were not tended to. Our server kept passing by looking over at our table giving me a nod in saying the dessert should be here soon. I spoke with the employee at the hostess stand informing them of the situation and then when it was 45 mins in I told the hostess that I would like my bill. The server then brings out the dessert that was looked like it’s been sitting there for a while the ice cream was melted and the whipping cream unrecognizable. I was hoping for them to not bill me for it but they did. I don’t know what went wrong I’m a server myself and if I couldn’t get the customer an item on the menu I would tell them so, and not waste 45 mins of their time waiting on dessert.

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6. c

   cait

   1 review

   5.0

   1 review

   Dined on December 21, 2022

   overall5food4service5ambience4

   our server Scott made our night we came in for a late night reservation for 4 we came for my hubbys and my birthday and everything arrived piping hot to the table. the slushies were awesome Both the ribs were falling off the bone. Scott was very attentive to our table and easy to call over when needed this man needs a raise

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7. JP

   JessicaP

   1 review

   2.0

   1 review

   Dined on December 8, 2022

   overall2food1service4ambience2

   Our server blessing was so sweet and had great service but the food was terrible! Food was dried out and when we go to was cold we were in a dark Area and just was not a warming atmosphere for a work holiday lunch

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8. j

   judyp

   1 review

   2.0

   1 review

   Dined on December 7, 2022

   overall2food2service5ambience2

   Made reservation three days ahead. Front desk sent us to arcade. Arcade was noisy and staff didn’t know what to do with us. We wandered back to a quieter section. Staff from kitchen asked us what we were looking for. A place to sit eat visit. He sat us in quiet section and declared he would serve us himself. Food was mediocre. Although kitchen manager did ensure a particular allergy was respected. Woul I return. No. But I can see it drawing a younger crowd for the games.

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9. SS

   SweetSim85

   Toronto

   1 review

   5.0

   1 review

   Dined on December 1, 2022

   overall5food2service5ambience5

   My server Anna treated my table very well with excellence and a warm smile.

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10. JR

    JoshR

    1 review

    2.0

    1 review

    Dined on November 11, 2022

    overall2food2service2ambience4

    There was a limited menu due to an unforeseen situation. But even though we had a reservation we were not informed of this before hand. Because of the lack of food there were no food and play combo deals. Not a great experience. Payed full price to play and eat from a not very good and limited menu for my daughter’s birthday.

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11. MO

    MikeO

    1 review

    3.0

    1 review

    Dined on October 27, 2022

    overall3food3service3ambience2

    If you’re looking for a good place to eat, this isn’t it. This is a place that offers food out of necessity, it is not their primary focus and you can tell. Servers were confused because the menu are the American version so there are discrepancies between what the servers say and what the menu says. Food was slow one person from our group didn’t even receive their meal until the rest of us had finished eating. Great play for fun with the games but the food service is lacking.

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12. OT

    OpenTable Diner

    Toronto

    3 reviews

    vip
    2.0

    3 reviews

    Dined on October 24, 2022

    overall2food1service2ambience1

    The food was absolutely atrocious Lee, disgusting and so cold, and the worst part about that is, is the place was empty, so I’m not understanding how the food was cold, considering there was no other tables, ordering food except us. How was the food cold when we were the only people ordering it?

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13. DH

    DeeH

    1 review

    4.0

    1 review

    Dined on October 24, 2022

    overall4food5service4ambience5

    Great food, service and atmosphere. My kids had a great time. Would definitely come back again.

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14. DA

    DonnaA

    1 review

    2.0

    1 review

    Dined on October 18, 2022

    overall2food1service1ambience4

    Made a reservation when I got there front desk told me there's no reservations just go find the table. Went to the back there was a card with my name my name reserved on a table. However we waited over 45 minutes because the waitresses kept telling us that wasn't their table shothere table she would be back soon Finally one of the waitress brought us drinks And said our waitress would be with us soon finally another 10 minutes later she showed up Food was awful my salad was covered covered in so much dressing I didn't eat it Most of the fries were too cold nobody ate them. Just felt very very ripped off paying a 150 something dollars from me dollars for a meal that wasn't worth more than 30 Won't recommend it won't be back

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15. U

    Unimpressed

    1 review

    2.0

    1 review

    Dined on October 7, 2022

    overall2food2service2ambience1

    Dining room service extremely slow Communication about the game room cards confusing Food was expensive and only ok

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16. NM

    NikitaM

    1 review

    2.0

    1 review

    Dined on September 20, 2022

    overall2food1service1ambience1

    Very poor service. We actually left because no one was coming to our table even though we called them over

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17. FI

    FIJI

    Toronto

    1 review

    2.0

    1 review

    Dined on August 31, 2022

    overall2food1service2ambience1

    Our actual server was friendly but it took over 40 min to receive really crappy food. The kids pizza was a piece of naan with spaghetti sauce. They also sat us right next to a servers booth and acted like it was so busy when the section was dead Kids loved the games

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18. k

    karenv

    Toronto

    1 review

    1.0

    1 review

    Dined on August 29, 2022

    overall1food1service1ambience2

    Service was terrible. The server couldn’t keep up with all the tables. I felt bad for her so tried not to ask for much. But we didn’t even get water or our food at the same time. Food was very disappointing- just not flavourful or anything I couldn’t pick up in the frozen section of a supermarket. I spent over $300 and won’t be doing that again at this place.

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19. M

    Maxi

    Toronto

    1 review

    1.0

    1 review

    Dined on August 18, 2022

    overall1food1service1ambience1

    They disregarded our appointment. The server didn't take care of our table. Food was terrible.

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20. LL

    LindaL

    Toronto

    1 review

    4.0

    1 review

    Dined on August 17, 2022

    overall4food3service4ambience4

    Took a long time for the waitress to come to our table once we were seated Waitress was friendly Ran out of cauliflower appetizer Overall food was good Service was quick

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21. K

    Kimki4u

    Toronto

    1 review

    4.0

    1 review

    Dined on August 16, 2022

    overall4food4service4ambience4

    Food was good. Fries could have been hotter. The wait for dessert was a bit long. Games were fun but I noticed after a while my credit was depreciating when tapping some games. Making me tap more than once for it to start while it kept taking money. Some game never started the first time but would still take funds. By the time I noticed i probably alresdy lost a bunch of funds. But I still informed the host who were nice to credit me back some money. Greatly appreciate it. Overall my kids and I had fun.

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22. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on August 9, 2022

    overall5food5service5ambience5

    Had a really good dinner…enjoyed the arcade…overall…fun first time experience at Dave & Buster’s!

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23. PR

    PascalR

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on August 5, 2022

    overall5food5service5ambience5

    Overall our visit to Dave & Buster’s was great but what absolutely needs to be mentioned is that we had the opportunity to meet Kenny our server. Probably the best server we ever had. Great personality, friendly and made sure that our dinner experience was perfect in all aspects. You can tell that he is genuine and truly loves is job.

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24. JR

    JeffR

    Toronto

    17 reviews

    vip
    3.0

    17 reviews

    Dined on August 4, 2022

    overall3food3service3ambience3

    Food was alright, nothing exciting. But we booked the reservation as a birthday, and there was nothing done. Sadly, no dessert and loud games were the best we got.

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25. LB

    LoriB

    Toronto

    1 review

    5.0

    1 review

    Dined on July 25, 2022

    overall5food5service5ambience5

    Service was Excellent! Food was good, you might want to serve some seafood sauce with the shrimp but my husband made his own at the table 😁 We had a Great time ! Thank-you Dave & Busters!

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26. WM

    WayneM

    Toronto

    4 reviews

    4.0

    4 reviews

    Dined on July 22, 2022

    overall4food3service4ambience4

    I took my 12 year old & 8 year old out for dinner & video games. My 12 year old had the burger, 8 year old had the kids chicken nuggets & I had the chicken avocado sandwich. Burger was a little over cooked & burnt on the edges. Same with my chicken. The nuggets were bland & lacked some seasoning you needed the plum sauce for them to be edible. Fries were good & seasoned nicely. Kids loved the video games naturally. I would probably eat elsewhere & then come here for the games. Overall experience was good, not great or excellent.

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27. RB

    RobynB

    1 review

    2.0

    1 review

    Dined on July 18, 2022

    overall2food2service1ambience2

    While it was a fun place to go for the games, the dining experience was not great. The food was average at very high prices. It took an hour for our waitress to even greet us and then another hour to get our food served to us. Next time we will just go for the games and maybe the bar drinks.

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28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 13, 2022

    overall4food4service5ambience4

    Time with family- while on vacation.

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29. CH

    CHRISG

    1 review

    3.0

    1 review

    Dined on July 11, 2022

    overall3food5service4ambience4

    Great food and amazing service. But the games resemble a carnival. Not the place for kids under 13. Fifty dollars goes in the blink of an eye. Tickets get redeemed for less than cheap prizes. Did not enjoy my family outing.

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30. BL

    BrandonL

    1 review

    5.0

    1 review

    Dined on June 21, 2022

    overall5food5service5ambience4

    Our server was amazing super kind and attentive to our table and my kidlets. She was super on the ball and I truly appreciate that with going out!

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31. AG

    AshleyG

    1 review

    3.0

    1 review

    Dined on June 21, 2022

    overall3food2service5ambience3

    We haven't been to D&B since 2018, and the changes are why we won't be back. The menu used to have such wonderful things in it and now it looks like only half the menu is left. The cutlery had food crusted on them, and our food wasn't great. The chicken was overcooked and the steak was too tough. 28$ for a steak is only worth it if it's good quality meat, like at Baton Rouge or something similar. Our waitress was absolutely amazing however, so attentive and friendly. Actually all your staff rocked, even the ticket lady. The switch to digital tickets is fine, but confusing and wasn't explained. At least 4 of our games didn't reward us credits or tickets because they broke and all we got was a free try again, so that was frustrating. The machine staff were all extremely patient and helpful though. The credit score of the games were so much higher so we didn't play much. It was sad because we used to visit often as a family and all our favorite food and rewards aren't there anymore.

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32. MH

    ManiHurts

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food4service3ambience5

    Rough start, but ended great! There was very little signage or assistance at the front to help us get where we needed to be for our reservation. It was unclear when we arrived if we should proceed straight to a dining area, or if we were supposed to check in with guest services. We opted for guest services, as we had to purchase a card anyway, and we were told to go directly to the dining area for our reservation. From what we could see, most of the dining area was closed, and the only area we saw that was active appeared to have a large group...and we couldn't see how to get there to check if that was where we were supposed to be. In the end, we sat in a booth on the game floor and our server marked our reservation for whatever section we were supposed to have been in. Other than the lack of direction when we first arrived, the experience was great! My son is autistic, so we were worried about food options and other sensory issues...but he was able to choose exactly what he wanted on the menu, and he seemed great with the level of noise, lights and activity. It was mid-week and slightly after lunch, so it wasn't too crowded, and he even got to join a game with some other kids. All in all, we're hoping to go back soon with the whole family!

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33. OT

    OpenTable Diner

    Toronto

    3 reviews

    5.0

    3 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5

    Our server did a wonderful job! I don’t remember her name but she was a young Asian lady. She was great. Thank you.

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34. LP

    LynP

    Toronto

    1 review

    2.0

    1 review

    Dined on June 2, 2022

    overall2food3service1ambience2

    To clarify, greeting and service at the beginning were very good and because we were in a non serviced area, staff came by to check on us. However the food took a long time to come, a long time for dishes to clear. We asked for coffee and it took so long I had to go to the kitchen to find a server. We were then told it was brewing! When coffees finally arrived they were cool and quite strong with a burnt taste. Obviously forgotten on the burner. Not impressed. Have eaten there before and enjoyed our experience. Doubt I will return.

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35. RG

    RickG

    1 review

    2.0

    1 review

    Dined on May 31, 2022

    overall2food3service1ambience1

    Our experience was frustrating. I called D&B tried to make a reservation, they explained you now have to do that online. I tried to do it online, however my party size was 11 people and online has a pop up come up that says “your party size is to large to book online, please call your D&B location to further assist” So I call them back, the girl on the phone tried to help, but said the manager didn’t give her any information, and she could not take my reservation over the phone. She said my table would just have to be first come first serve. Day of the event, (mothers birthday) We show up at 5:30 ish, and I’m told we can’t have a table because we don’t have a reservation. The dining room was completely empty. I tried to explain the online reservation issue and I was told, it didn’t matter we needed a reservation. My party size had gone down in size, so my husband said “If I go online now and make a reservation, we can sit down?” She says “ya sure” So my husband does just that. Two more staff come over, ask if we need help while we’re still standing there, and they let us know they can’t do anything to help because the lady we’re already dealing with is the manager…. I’m a manager of a retail store, I was blown away to hear she was the manager. D&B should be a fun, inviting establishment, there’s no question as to why the dining room was empty. What an awful leader :-/ Our reservation came through online, the manager came back to seat us. She mumbled something to the server, he laughed it off and sat us down. The menu has shrunk in size since our last visit, but we all found something to order. Food took a very long time, but everyone was satisfied with their meal. Game area was a fun time. Disappointing over all to start our outing like that, it’s a costly evening and a treat for our kids to do those types of things. Left a bad taste :-/

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