Dave & Buster's - Orlando

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1. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   It was great an amazing time. The food was really good, the environment was nice. The bathrooms looked nice and clean. Our server was the best especially when having a mishap with our gaming cards. She made sure we were set with no issues. If you go see if Gabby that loves singing is able to serve you.

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2. SG

   StephanieG

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food4service5ambience5

   Top Notch customer service. Great fun for everyone.

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3. TJ

   TammyJ

   1 review

   5.0

   1 review

   Dined on May 7, 2022

   overall5food4service5ambience4

   The customer service was awesome!! Enjoyed the food too!

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4. r

   robertr

   1 review

   5.0

   1 review

   Dined on May 5, 2022

   overall5food4service5ambience5

   This was a work outing and we had a great time! The wings and appetizers were very good. The waitress was very helpful and attentive . Will definitely be back.

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 5, 2022

   overall5food4service4ambience5

   Everyone was very nice and helpful

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6. OT

   OpenTable Diner

   Orlando

   1 review

   1.0

   1 review

   Dined on April 30, 2022

   overall1food1service1ambience1

   Air conditioning is not working in the dining room, server kept pushing for drinks other than water or soft drinks, lighting was so low you couldn’t tell what you’re eating which is understandable. Wrote on open table it was a birthday nothing was mentioned- not a big deal we didn’t have high expectations and let just say those expectations were met. It is what it is, an arcade.

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7. J

   Jirdelle

   1 review

   5.0

   1 review

   Dined on April 30, 2022

   overall5food4service5ambience3

   Peggy was our server and she was amazing. She ran behind the hostess to make sure our tables was clean and very patient while we waited for the rest of our party to show up. When birthday boy got lost she helped me get to the front desk and make an announcement then walked us out! She is definitely a person who knows about service! A+++ PEGGY 🍾🎉👏🏾🎊 The only negative really is that is was so hot in our seating area.

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8. BJ

   BeccaJ

   1 review

   4.0

   1 review

   Dined on April 28, 2022

   overall4food4service5ambience4

   Dave & Buster's is always a great time! Awarding 4 stars instead of 5 because the restaurant and gaming areas were both uncomfortably hot and there was a small mix up with the food. But our server was great and our two tables were right next to each other - much appreciated! Overall, would recommend this location.

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9. RB

   RachaelB

   Tallahassee

   6 reviews

   4.0

   6 reviews

   Dined on April 27, 2022

   overall4food5service4ambience4

   Our server, LiliBeth, was very attentive and friendly. Our food was wonderful. We did order drinks from the bartender twice while we played games, and he wasn’t very friendly or polite, but drinks were still good. It was also super hot inside. Not sure if they were having AC issues, but people were fanning themselves with menus it was so hot. Otherwise, great experience!

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10. HM

    HilaryM

    Orlando

    3 reviews

    vip
    2.0

    3 reviews

    Dined on April 23, 2022

    overall2food3service4ambience1

    The air conditioning was not working. We reserved the max reservation size and called about the additional people, were basically told that they would not help us. Then when they get there are good we should have called 🙄. Waitress was best thing about the visit. Very sad visit for my wedding after party with friends.

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11. NR

    NarahR

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food5service5ambience5

    The food was good, it came quick and the server was very polite and got our order right with no issues.

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12. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on April 23, 2022

    overall2food2service2ambience1

    It is to be expected that D&B is to be loud, but this was louder than normal. Servers would yell across the restaurant. The tables were dirty, and they took a long time to bus them. There was trash on the floor, and generally the place was not clean. Bathrooms were filthy. I can put up with a lot, but this was more than I can take. The food was mediocre at best. Very over rated establishment.

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13. F

    Foxy

    Tampa

    6 reviews

    vip
    3.0

    6 reviews

    Dined on April 21, 2022

    overall3food4service3ambience3

    The service was terrible. Took forever to get our drinks. Once the meals were delivered, No-one came to check how everything was and no one cleared our plates. It was a birthday and we had dessert and they didn't pick up anything then. We moved our own dishes to the next table.

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14. DS

    DavidS

    1 review

    2.0

    1 review

    Dined on April 21, 2022

    overall2food4service1ambience3

    Food is always good here. Service was bad. After the food came we didn’t see our waiter for 30 minutes. When he did show up he said he had a large group and was tied up with them. We asked for the ticket and it took 12 minutes for him to get back with it. Very frustrating.

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15. PN

    PedroN

    1 review

    1.0

    1 review

    Dined on April 10, 2022

    overall1food1service4ambience2

    Food took 45m and all was served at same time even appetizers…. Chicken wings were RAW returned and new order also RAW… at least wasn’t charged at the bill Overall food low value

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16. OT

    OpenTable Diner

    Hawaii

    15 reviews

    vip
    2.0

    15 reviews

    Dined on April 2, 2022

    overall2food2service2ambience3

    We had two larger parties and the food and service were horrible! I have yet to find decent service in Orlando though. Maybe poor service is standard here? Several of our food orders were messed up…including bruschetta that came out as garlic bread and nothing else.

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17. S

    Symphonie

    1 review

    2.0

    1 review

    Dined on April 2, 2022

    overall2food5service1ambience3

    We are a reservation and we’re sat right away. It took 30 minutes for a server to greet us. We were never told to order through an app and figured it out before the server got to the table. The food and drinks were good but they were out of almost half the menu. After we finished no one ever came to pick up dirty plates or cups. It took 30-40 minutes to get our checks and pay. I asked for a manager and one never came. I was really disappointed in this as I really enjoy Dave and Busters.

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18. t

    trey

    1 review

    1.0

    1 review

    Dined on April 2, 2022

    overall1food1service1ambience2

    3 times in a row our server would take 45 minutes just to bring us drinks walking past us MULTIPLE times and prioritizing another table multiple times and not stopping at us at all except walking past us.

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 2, 2022

    overall5food5service5ambience5

    My birthday

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20. TE

    TERESA

    1 review

    1.0

    1 review

    Dined on March 31, 2022

    overall1food1service2ambience3

    The food was terrible. It tasted like they used old oil. Everything was cold. Not worth the money!!!

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21. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on March 25, 2022

    overall1food1service5ambience5

    Chicken very hard was not fresh

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22. R

    Rachel

    1 review

    3.0

    1 review

    Dined on March 23, 2022

    overall3food3service1ambience3

    Going there everything was clean everything was great that server acknowledged me and I was waiting for my party of eight to arrive. But as soon as my party eight of eight arrived the server completely forgot me and my friends. I asked for sauces and didn’t get them until ten minutes later. The people that brought my food out I had to ask and they brought it over quickly and nicely. My kid had allergies and waited A WHILE just for the server to say he “forgot and he will get him”. I had to personally get up from table 18 which was in the back left corner of the dinning room and tell the HOST and AFTER, it took 2 seconds for the manager to come over and have 1 minute convo . The convo with the manager was the most pleasant experience of my whole time there haha && unfortunately did not leave a tip because overall service was just bad. Maybe the server was under pressure but making sure the servers have an open door policy and getting the help they need with tables might have help our experience better. Maybe even managers checking on tables makes a big difference. I love Dave and busters but the food experience could have been a tad better. Server named Pablo I believe

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23. A

    Anon

    London

    11 reviews

    vip
    3.0

    11 reviews

    Dined on March 22, 2022

    overall3food3service3ambience3

    Poor service, poor food, dirty table, dark room. Just rubbish.

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24. CH

    CaraH

    Orlando

    1 review

    3.0

    1 review

    Dined on March 19, 2022

    overall3food2service1ambience3

    Me and my children received our food way before my husband because they had to remake his food because they messed it up. By the time he got his food my children and I were done eating and my food was still incorrect.

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25. A

    Alllll

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on March 18, 2022

    overall3food3service3ambience3

    Did not like not having a server for most part of the meal. Everything is ordered via QR code and on your phone.

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26. EJ

    ErynJ

    Orlando

    1 review

    2.0

    1 review

    Dined on March 16, 2022

    overall2food4service2ambience3

    My children were served alcoholic beverages. I was also shorted my change after paying for my tab on 3/16/22. Edited Review 3/17/22: I would like to add that I spoke to the GM Greg Corley regarding the issues at hand. We discussed ways to improve to ensure that this does not happen again. I am satisfied with the discussion and feel comfortable knowing that he will work hard to ensure precautions and provide more training to his staff.

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27. RD

    RachelleD

    Orlando

    1 review

    1.0

    1 review

    Dined on March 16, 2022

    overall1food1service1ambience2

    Worst dining experience I have ever has. The food was subpar and the smallest portions. That is if you even get your food. They spilled ranch dressing all over the corner of our table and didn't even clean it up. It was just an all around bad experience.

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28. AA

    AAAagent

    Vancouver

    3 reviews

    3.0

    3 reviews

    Dined on March 16, 2022

    overall3food4service2ambience3

    Unfortunately another restaurant operating short staffed!!! Service was aweful! But manager did try to make up for it. Food was good. Some dishes were cool Temperature instead of hot or warm. Very noisy!!!!

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29. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on March 16, 2022

    overall5food4service5ambience5

    Mike our server was fantastic! Our food came quickly

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30. ZS

    ZachS

    Washington DC

    1 review

    3.0

    1 review

    Dined on March 15, 2022

    overall3food2service2ambience4

    The food is what you expect from an arcade: Expensive and on the lower end of quality. Nothing was bad, but nothing was good. Service was slower than average. Still a fun place to go play games, watch sports, and have some drinks. Just stick to the nachos.

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31. OT

    OpenTable Diner

    Tampa

    1 review

    3.0

    1 review

    Dined on March 15, 2022

    overall3food2service4ambience4

    They were out of a lot of menu items. The food came out cold. The server was nice but I will not eat there again. We did have fun playing games afterwards.

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32. TF

    TaraF

    Orlando

    1 review

    1.0

    1 review

    Dined on March 13, 2022

    overall1food2service1ambience3

    Sadly it was not a good experience. We have never been to a Dave & Busters and I doubt we will be back. Our waiter was servicing too many table. Every time he came back to our table it would take him a long time to return with what we needed. We were double charged for items and it took a long time to get them off our bill. The mushroom burger had only 2 mushrooms on it. Over all unfortunate BUT the giant pretzel was super good. But you’ll need more cheese.

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33. j

    jeromef

    Jacksonville

    1 review

    3.0

    1 review

    Dined on March 12, 2022

    overall3food1service1ambience2

    Extremely rude service, confusion when be seated. Everything else was ok.

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34. OT

    OpenTable Diner

    West Palm Beach

    4 reviews

    5.0

    4 reviews

    Dined on March 12, 2022

    overall5food5service4ambience4

    The pictures online make it look like the large wall of tvs to view games is a standing room area. Well it’s not. And there aren’t a ton of tables over that way - so had to wait for one to open. Food was good. Service kinda slow and we’re out of a whole lot of things. Was a little weird they wouldn’t honor request to change the game 3 tables were there to see to the “big” screen. Insisted on keeping Monmouth vs St Peter’s up there as if anyone was watching it. Ooh well. Kids had fun.

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35. OT

    OpenTable Diner

    Jacksonville

    1 review

    1.0

    1 review

    Dined on March 12, 2022

    overall1food1service1ambience1

    1.5 hours and no food. We asked four times for one of our meals and was told it was coming out. All others in our party had been served. The server only arrived once to refill drinks and he never came to give us our checks. We had to request the manager when what we ordered finally arrived and still was not correct. The manger comped the table but I will not be back.

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36. RG

    RuthG

    Orlando

    1 review

    5.0

    1 review

    Dined on March 11, 2022

    overall5food5service3ambience3

    we were seated to eat and was left without a waiter for 15mins and we had to go find the host that seated us to find our waitress. the waitress came back and said she had to take a personal call and apologized. other than waiting a little we all enjoyed ourselves thank you

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37. TR

    TaylorR

    Orlando

    1 review

    1.0

    1 review

    Dined on March 5, 2022

    overall1food1service1ambience2

    We sat at 9 and did not leave until 11:30, we waited almost 30-45 minutes for every food item we got. They had to be sent back because some of them were not made correctly. We had a party of 10 so it’s understandable to take some time, but when you order and appetizer it shouldn’t come out the same time as your entree. Also, when a comment was made about getting a different drink to our waitress she had rolled her eyes like it had become an issue to fix it and when we ordered dessert we waited 30 minutes for it and the waitress finally came back to give our checks she said she never rang them in and that it would be another 15 minutes. Just a terrible overall Dining experience.

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38. OT

    OpenTable Diner

    Orlando

    3 reviews

    2.0

    3 reviews

    Dined on February 19, 2022

    overall2food1service2ambience1

    Restaurant was very dark food was not worth the price won't be going back for the food.

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39. S

    Staycationtraveler

    Orlando

    13 reviews

    5.0

    13 reviews

    Dined on February 19, 2022

    overall5food4service5ambience4

    Noise level in the restaurant isn’t too bad but overall the noise level is pretty high. Our server was fantastic and friendly. The food is very good - surprisingly good for a place known for games. We would recommend it.

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40. OT

    OpenTable Diner

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on February 19, 2022

    overall5food2service5ambience5

    Celebrating my Nephew!

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