Dave & Buster's - Fort Myers

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1. OT

   OpenTable Diner

   Las Vegas

   3 reviews

   4.0

   3 reviews

   Dined on July 31, 2022

   overall4food3service4ambience4

   Sunday afternoon and they were out of two food items we wanted. I hope they can their supply chain resolved before football season.

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2. NA

   NATALIEC

   1 review

   5.0

   1 review

   Dined on July 16, 2022

   overall5food5service5ambience5

   Pat was extremely helpful in booking my very large party. I spoke to her about 4 times and all times she was so nice and helpful.On that day she wasn't working but there was confusion on the number of people sitting down for dinner. someone from my party said 20 are supposed to be here but only 13 are here and they sat them at tables for 13. When we got there the party was split at different tables. After speaking to our waitress and manager they moved tables around so we were able to all sit together. Thank you so much, it was a great night and great experience! I will definitely be back!!

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3. JW

   JoyW

   1 review

   1.0

   1 review

   Dined on July 12, 2022

   overall1food1service1ambience2

   Went to Dave & Busters in Ft Myers for the first time with my elderly parents and young niece. The plan was to have dinner and let the niece play games. This was a Tuesday early evening. There was between 7-10 tables taken. When we arrived at the front of the restaurant it took 10 minutes before someone came to offer a table. I was told to pick a table in the main area or around the corner in a different seating area (which 1 table was taken). We decided to take a booth around the corner. Shortly after sitting a worker literally yelled at us that we can’t sit there the area was closed. I said we were told to sit there. She said that was wrong and we had to move. We walked back to the main area to sit. All but one of the booths were taken or had not been cleaned off and had dishes. The other seats were the high ones that my mother can’t get into. When we started to sit in the open large booth we once again were told very rudely that that booth is for 10 people and we are only 4, so we can’t sit there. She then proceeded to leave without giving us another option. At this point I was getting upset and had to find workers on the other side of the bar (chit chatting) and ask where are we allowed to sit as we have been run out of two booths already. Finally at this point they cleaned off one of the dirty smaller booths so we could sit. 25 minutes to get a table in a restaurant that was 1/16 full. After finally getting to sit our meal experience went just as poorly. Very slow, food and drinks were not great. Only positive was; at least our waitress didn’t yell at us like the other restaurant workers did.

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4. SB

   SusanB

   Naples

   15 reviews

   vip
   3.0

   15 reviews

   Dined on July 5, 2022

   overall3food3service4ambience3

   We told the desk we had a reservation. She told us to take any table . We picked a table which was set up and had menus. A server came by and said something about this is not your table and grabbed what we assume was a bill and stormed off. We then asked another server if the table was booked. And we asked for a manger that we never did see. The table certainly looked ready to sit at plates, menu and napkins etc. but was greeted by rudeness. The kids had fun and the woman that served us was fine. But not sure why booking on open table was necessary!

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5. RJ

   RaeJones

   1 review

   5.0

   1 review

   Dined on June 12, 2022

   overall5food5service5ambience5

   Dave & Buster's helped to make my son's 9th birthday party a great one. The food was great and our waiter was beyond amazing and superseded my expectation with customer service.

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6. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on June 11, 2022

   overall4food5service4ambience4

   Hard to chat it’s too loud left feeling like I yelled the whole time, but all together a fun time

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7. MH

   MichaelH

   1 review

   2.0

   1 review

   Dined on May 9, 2022

   overall2food2service2ambience1

   way too loud- ridiculously loud Waitress Natalie was nice

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