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1. W

   Wags

   Chicago

   1 review

   1.0

   1 review

   Dined today

   overall1food3service1ambience2

   We arrived on time for our reservation and were told it would be a 20 minute wait, but we could sit at the bar. One bartender was working, and he was also making drinks for the tables, so it was a while before we could order drinks while waiting for our reserved table to open. 40 minutes after our reservation time we were actually seated. This was very aggravating as the purpose of dining here was to see the fireworks from Navy Pier, which started 5 minutes after our reservation time, so we missed them. When we were seated, they only gave us 3 food menus, and we had a party of 4. A busser poured our waters then no one came by our table for 10 minutes. Finally our waitress came over and asked if we were ready to order because the kitchen was closing… For an establishment at this price point and that automatically adds gratuity to your check, the service was extremely subpar. The food was good, which I did not expect based on our experience up to receiving the food, but it was not great, and it was barely worth the price point. Overall, we had an aggravating and subpar experience as our reservation was not honored despite tables having time limits, and the service and food were not by any means prompt or worth the price point and gratuity. If you choose to go here, go for a cheaper meal and understand that you are paying for views. Don’t expect much else.

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2. DK

   DennisK

   Chicago

   5 reviews

   4.0

   5 reviews

   Dined today

   overall4food5service3ambience5

   Food was great and the views were stunning! Would definitely recommend to everyone!

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3. t

   tomd

   Sacramento

   19 reviews

   vip
   4.0

   19 reviews

   Dined 1 day ago

   overall4food4service3ambience5

   We had a very nice meal but it was very expensive and I think the fact that the 20% gratuity is automatically added resulted in service being not as good as I would’ve expected. The view is very good but as far as restaurants with gorgeous views you can’t beat the signature room which is our favorite. We thought it would be nice to try this restaurant for a change. I doubt we will try it again.

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4. LR

   LaRissaR

   New Orleans

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   overall2food4service2ambience5

   The night @ Cite was great until the server added 3 margaritas to our tab that we did not order. He did not apologize or correct serving us someone else's drinks. Then he tried to make it seem like it was our fault that he brought and charged us for someone else's drink. Other than that, the food was delicious. Once the general manager and head chef heard of the issue with our bill, this situation was resolved.

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5. MC

   MiguelC

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Celebrating my anniversary for the second time here. We feel in love with the atmosphere and seeing the city lights light up at sun down is amazing to see. All while enjoying or meal.

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6. G

   Geeenwood

   Chicago

   23 reviews

   vip
   4.0

   23 reviews

   Dined 4 days ago

   overall4food5service3ambience3

   The view is spectacular and the food and cocktails were very good. Our service was mediocre and we resented the fact that we were not presented with a detailed bill. Just the total bill (the credit card copies). If I had not noticed that the menu stated that a 20% tip would be added to all bills - we would have tipped an additional 20% on the whole bill (including the tip already added to the bill). The venue is worse for the wear and needs to be redone - but it is up for sale so maybe a new owner can spruce it up.

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7. OT

   OpenTable Diner

   Chicago

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   overall1food1service1ambience2

   Qualità del vino/cibo/servizio mediocre, rapporto qualità/prezzo pessima. La receptionist voleva discriminare ingresso di ragazzina elegante (con camicia bianca in seta e minigonna nera) per asserito dress code non adeguato quando nel locale erano presenti donne volgari e in shorts (benché fortemente in sovrappeso). Poi sempre la receptionist voleva assegnarci tavolo decentrato ed interno che inibiva la vista del panorama, benché la prenotazione fosse stata regolarmente fatta. In sintesi, una accozzaglia di cattivo gusto e assenza di professionalità

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8. f

   fatimaa

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food4service5ambience5

   They should add more food to the menu, but over all, super good !

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9. OT

   OpenTable Diner

   Chicago

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience4

   This place markets itself as fine dinning establishment but it was anything but that. - Our waitress never came back to check on us. We never got our water refilled and we had to pour all of our own glasses of wine. We were at the restaurant for litterally 4.5 hours because service was so slow. - The food we ordered was all wrong and had to be sent back multiple times. Food that did get delivered had no flavor. - When going to the bathroom you could hear the chef and manager aruging with eachother. Overall, not worth the money at all. Dont waste your time or come here for a special occasion as youll leave let down and out a good chunk of change for bad food and a bad experience.

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10. JT

    JacobT

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service1ambience5

    View great service was horrible, and got an unitemized check for 442 and some change. Total rip off food isn't even that great

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11. JL

    JoanL

    London

    4 reviews

    vip
    2.0

    4 reviews

    Dined 7 days ago

    overall2food2service1ambience3

    We have been to Cite several times. Unfortunately this was not our best experience.

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12. KB

    KendraB

    St. Louis

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service3ambience3

    Food is not worth the price. It's very overpriced for mediocre food. I wouldn't recommend this restaurant.

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13. MM

    MarshaM

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    overall3food3service3ambience4

    The restaurant was accommodating when it came to allowing time for us to get valet parking, as we weren't notified that parking could be full when I called in route to verify if parking was available there and I was just told yes there is valet parking available. We also were led to a table that had a view of a huge hvac unit. We were accommodated and were offered a better table after my husband was opposed to the table. The views and the optics were my main reason for wanting to visit the restaurant because I was celebrating my birthday. The server was not very friendly and kept giving my courses to my husband. The photographer was annoying, constantly trying get us to take pictures even with food in our mouth.. Overall not worth the money.

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14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    Had a great time really enjoyed are selfs

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15. R

    victorR

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    Angelo was an awesome server ! The view is amazing , I highly recommend this place

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16. OT

    OpenTable Diner

    Columbus

    1 review

    2.0

    1 review

    Dined on June 23, 2022

    overall2food4service1ambience4

    The food is way overpriced for what you get. $65 for a NY strip. The specials were ridiculously priced like a 32oz ribeye a lobster tail and some shrimp and mash potatoes and asparagus for $295. However, we had to ask for water refills and ask for our bread for the table after they brought out all the food at once. They didn’t space out the meal, it was like all the food came at once and we were rushed. We spilled water at the same time a chef was walking by and he just looked at us and kept walking. After I removed wet tablecloth and reset table, we just made things fine for us. The drinks are good but $22 for a small cocktail is ridiculous. Don’t make reservations unless you call directly. Don’t use an app cause it will charge you $25 per person if you cancel or no show. You are basically paying for a view of fireworks on a Wednesday. Other than that save your money! The music choices was dismal to say the least. We will never go back here!

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17. JA

    JessicaA

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on June 22, 2022

    overall3food1service3ambience5

    Views are amazing food is like boxed food but expensive kinds no flavor had to use salt on everything my whole table did.

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18. OT

    OpenTable Diner

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on June 21, 2022

    overall1food2service2ambience5

    The waitress was engaging and the atmosphere was excellent. However I requested a medium well to well done steak. Part of my streak was still raw or red. My wife’s salmon was good. Also I pre-paid for 2 orders of chocolate strawberries in advance which cost $22 each. My wife and I ordered 2 desserts that cost only $16 each. I asked instead of receiving the chocolate strawberries could we just have the desserts at no charge. They were only willing to give us credit for 1 dessert at $16 without getting any chocolate strawberries. Although I had already pre-paid $44 for 2 chocolate strawberries. After I complained about it for a while, they were willing to give me 1 order of the chocolate strawberries with 1 discounted cake.

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19. LD

    LDBnaples

    Naples

    12 reviews

    3.0

    12 reviews

    Dined on June 20, 2022

    overall3food4service4ambience3

    The food is decent. The service is good, did feel a little rushed . The restaurant has a wonderful view but is long in the tooth, really needs a revamp. For the money it is ok.

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20. TM

    TiaM

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    I’ve always heard great things about this place but haven’t been until Father’s Day. Everything was great; from the ambiance, food, drinks, and service. Will definitely recommend.

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21. CB

    ChrissyB

    1 review

    5.0

    1 review

    Dined on June 20, 2022

    overall5food5service5ambience5

    Wonderful atmosphere and delicious offerings. A very nice experience.

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22. EH

    ElizabethH

    Las Vegas

    4 reviews

    5.0

    4 reviews

    Dined on June 20, 2022

    overall5food5service5ambience5

    Went to celebrate my birthday and Father's day. We loved the view and service was really well done. The waitress was knowledgeable on the menu and her suggestions helped make our meal better. Wish the scallop appetizer was a little larger but other than that no complaints. We had the scallops, escargot, butternut squash lobster bisque, and the duck with a side of mushrooms.

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23. OT

    OpenTable Diner

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on June 19, 2022

    overall1food2service1ambience1

    Father’s Day Horrible experience . No parking . Garage was full, residential parking only. Had to park at a garage down the street. Had to wait for my fiancé to come back from parking before we could go to our dinner reservation . Upon arrival we were greeted by two hostess. We were then seated to the right of the restaurant in a half of a table for two . The table had two roses and petals which I paid the additional fee of. The windows seemed to still have a plastic cover or some sort on them (it was 90 degrees). Adding, the section of the restaurant we were in had a portable air conditioner. Our server was Alissa. We saw her three times throughout the dining experience. When we arrived she asked if we were ready to order . My fiancé and I were ready then she explained there was a ‘special of the day’ for Father’s Day which we would not find on the menu . She proceeded to tell us that it was a surf and turf for two with green beans and mashed potatoes . I explained to her that we do not eat beef or pork. She then explained the steak could be substituted for salmon. My fiancé and I agreed that would be a good option. We placed the order, we received our dinner and only saw her twice after . One time to ask for a refill on water and to bring us the check . The bill was $417.65! This also included a 20% gratuity of $63.40. I explained to Alissa the disappointment in the service as well as ambiance for the price charged. I explained that for the amount of tip she should have been more personable and we should have seen her more than once for a refill of water . The staples in the menu were definitely sub-par . Totally disappointed in the amount of money wasted . I explained to Alissa that she never gave pricing to the ‘special of the day’ since it was something that we could not see on the menu . As a consumer I should be able to make a sound financial decision. She took the constructive criticism and simply replied ‘ I will let them know they should have a specialy

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24. VH

    VikkiH

    Chicago

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food4service5ambience5

    Beautiful view: no place like it in Chicago. This is our second visit.. Menu somewhat limited. Service impeccable. Will definitely return.

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25. OT

    OpenTable Diner

    Chicago

    18 reviews

    vip
    5.0

    18 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    The panoramic views of Chicago was spectacular, and breathtaking. The food was also flavorful, however the server was not attentive to our table. I’d go again just for the experience.

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26. JM

    JasonM

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food5service2ambience2

    Everything was cool for the most part. After dinner the waiter disappeared. Didn’t even ask if we wanted desert. Had to ask 3 different people for a water. We was celebrating a bday so kind of sucked not to be offered desert. And we had to find someone just to pay to leave cause waiter never came back.

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27. B

    Barbee

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on June 18, 2022

    overall5food4service4ambience5

    Loved the view! Our waiter was very informative & attentive to our questions. The ladies shared a bottle of Sauvignon blanc & had the chef’s salad which was delicious. All four of us had the King salmon entree. It was superb! The only disappointment was the bread on the table. The bread was stale & cold. Nevertheless, a grand place to celebrate our 40th wedding anniversary 🥂. We will be back!

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28. V

    Vicky

    Chicago

    7 reviews

    3.0

    7 reviews

    Dined on June 18, 2022

    overall3food3service3ambience5

    Food was okay, good portions. Great presentation. I booked the romance package with rose petals on the table. We got seated just at sunset so that really made the night. Being able to see the sunset right behind my date. Created beautiful lighting. Not too busy, not overcrowded. The banana dessert really was not worth ordering. It was warm mashed banana with two small spoons of icecream. All our friends and family asked if we went to the signature room because of the view into the city. By far the most expensive date I’ve ever been on. I expected more for the price. Although the view behind my date was amazing with the sunset, the view immediately to my side was not great, just looks down onto the building.

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29. MW

    MichaelW

    Chicago

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food3service4ambience5

    Great view and classy ambience. Food was hit and miss.

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30. OT

    OpenTable Diner

    Toronto

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    A first Father’s Day dinner. Friendly staff. Food was great, wine was great. View was amazing. Will definitely recommend and go back.

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31. MN

    MarkN

    Chicago

    1 review

    4.0

    1 review

    Dined on June 15, 2022

    overall4food5service3ambience3

    Waiters kept interrupting dinner conversation The food was way over priced The music was loud and disco music was not appropriate

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32. MF

    MattiaF

    1 review

    2.0

    1 review

    Dined on June 14, 2022

    overall2food1service1ambience2

    Old, run down, smelly. 30 years ago must have been cool, but now not even aircon works. Horrible.

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33. JS

    JeffS

    Philadelphia

    3 reviews

    1.0

    3 reviews

    Dined on June 14, 2022

    overall1food1service1ambience4

    Very poor fine dining experience. Very slow service. Took 20 minutes to see anyone. Food had very little flavor. I mistakenly ordered a special and didn’t ask the price. Tiny lobster tail added $100 to just getting a steak. Over a $500 meal for 3 people (2kids) and no alcohol was purchased. Though view was nice, it is absolutely not worth the price!

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34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food4service4ambience4

    We celebrated wedding anniversary. Loved the service and food. Affordable experience!!!

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35. N

    Nancy

    1 review

    2.0

    1 review

    Dined on June 13, 2022

    overall2food3service3ambience2

    The view was nice, food was okay. We sat down and there was a hair on our table cloth. We were moved and there was a hair in our bread. Not a fancy/classy restaurant. You will by 2-3 hundred dollars for a view.

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36. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on June 13, 2022

    overall4food4service5ambience5

    They ran out of a meal choice but they did have options so wasn't to bothered, loved the ambience and experience

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37. OT

    OpenTable Diner

    Key West

    4 reviews

    3.0

    4 reviews

    Dined on June 12, 2022

    overall3food2service1ambience5

    The place was beautiful with the view and ambiance.. but the food and service was no good. I had a rib-eye and it was very bland. The GM of the place was also doubling as a server… and was the worst service ever… we never got checked on until the end of our meal… we had to wave someone else down to get refills and A1 for our very bland steaks. Took forever to get our bills(they were not busy) once we got our bills was told they could only separate the bills two ways (their were 4 of us on separate checks). We watched the fireworks while eating dinner which was beautiful but we will probably not go back because of the service being so bad. They also automatically add 20% gratuity for poor service

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38. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food1service1ambience1

    Very rude and passive aggressive staff. The lobster ravioli was not good to me. Horrible experience on my birthday. If open table allows me to update this, I’ll put more details later.

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39. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food3service4ambience5

    Nice view. Could have given more food for the price. $68 meal came with three small potatoes as the side and a couple of green beans

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40. RS

    RyanS

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service4ambience5

    The views are unbeatable, and the food was prepared almost perfectly. They seem slightly understaffed, but that's nothing new these days. The salmon was a ballet of flavors on the tongue alongside the passion fruit puree, the most incredible preparation I've ever enjoyed!

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