P
Paradise
ヒューストン評価・口コミ (2)
- 総合評価 1
- 料理 1
- サービス 1
- 雰囲気 1
I brought my mom here for her birthday, and the only reason I chose Ciel was for her to enjoy a special performance. Sadly, that didn’t happen. The performers came out only twice, and each appearance lasted less than a minute. If the performers are already at the venue, why not have them actually perform?
To make it worse, we paid $50 for a girl to take our photos, and she completely disappeared. We asked our server about it three times, and each time he shrugged and said he couldn’t find her. Instead of getting a manager or offering help, he pointed toward the entrance and said, “The manager’s outside in a suit; go find him.” I couldn’t believe I had to hunt down a manager after paying for a service that was never delivered.
When I finally found him outside smoking with his buddies, his response was, “I’m sorry, baby, what can I say?” No accountability, no solution, and definitely no professionalism.
The food was a huge disappointment—tasted like microwave meals, and they were out of two items we wanted to order. As for the service, we were given water cups promptly, but when we asked for straws, the server brought them over with bare hands; no wrapper, napkin, nothing. Later, we saw him walk out of the restroom without even washing his hands.
The only decent part of the experience was that they honored my request for a center table, but that’s about it.
Overall, this was a terrible experience, and I will never be coming back. Why is it that once a restaurant or club in Houston becomes popular, the quality always seems to crash?