CIEL

CIEL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Pedro

   Las Vegas1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We had reservations at 8:45 and was seated fairly quickly. Once we sat down we waited till 9:25 till they finally took our drink order. After taking our drink order, they came out within 2 minutes. Overall the service was very lacking and we felt as if they didn’t want my money.
   

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2. G

   Gabriela

   Atlanta2 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went to CIEL for dinner and had such a wonderful time. The service was top tier, the food was great and the atmosphere was so lively and fun! Highly recommend for a fun night out.
   

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3. K

   Kim VIP

   Houston3 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We booked a table of 6 with a noted requested a specific table. When we came in, they did not reserve for us but mentioned if we wanted that table, we would have to spend at least $1000 for 6 people which it did not happen the first time we were there. At the same time, there were other 5 people were sitting at the table we requested and they did not order lots of food either.
   

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4. J

   Jenea

   Houston1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Te food is good but not better than the price. Like it’s good but I have had meals just as good for less but the experience of a show with dinner was unique though being too loud. We sat away from the stage in VIP so we could still talk and hear each other but couldn’t see as much of the show. Overall it was good but the menu is limited so I wouldn’t have a reason to go back for the food. Still though, great service and worth the visit for the experience!
   

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5. P

   Paradise

   Houston2 reviews

   1.0

   Dined on March 29, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I brought my mom here for her birthday, and the only reason I chose Ciel was for her to enjoy a special performance. Sadly, that didn’t happen. The performers came out only twice, and each appearance lasted less than a minute. If the performers are already at the venue, why not have them actually perform? To make it worse, we paid $50 for a girl to take our photos, and she completely disappeared. We asked our server about it three times, and each time he shrugged and said he couldn’t find her. Instead of getting a manager or offering help, he pointed toward the entrance and said, “The manager’s outside in a suit; go find him.” I couldn’t believe I had to hunt down a manager after paying for a service that was never delivered. When I finally found him outside smoking with his buddies, his response was, “I’m sorry, baby, what can I say?” No accountability, no solution, and definitely no professionalism. The food was a huge disappointment—tasted like microwave meals, and they were out of two items we wanted to order. As for the service, we were given water cups promptly, but when we asked for straws, the server brought them over with bare hands; no wrapper, napkin, nothing. Later, we saw him walk out of the restroom without even washing his hands. The only decent part of the experience was that they honored my request for a center table, but that’s about it. Overall, this was a terrible experience, and I will never be coming back. Why is it that once a restaurant or club in Houston becomes popular, the quality always seems to crash?
   

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6. A

   Alfred VIP

   Houston12 reviews

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Vibes All Day everyday. It’s always a vibe and great food
   

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7. V

   Vitalis

   Houston29 reviews

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing night for my wife’s birthday. I’ll definitely be back
   

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8. M

   Mayra

   Unspecified1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere really elegant place. That shows way too good celebrating my birthday and had a great time.
   

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9. M

   Mayra

   Houston3 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at Ciel and absolutely loved everything about it! Service & food was great. Drinks were delicious, environment was so fun! Will definitely be coming back!!
   

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10. K

    Kentarius

    Houston1 review

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My experience at ciel was amazing will most definitely be experiencing again
    

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