Chira's Restaurant & Catering
Service was slow and spotty. Dishes came out at way different times making some diners waiting for their food for up to 10 minutes before the remaining food began to filter out. The same dish (Prime Rib) was plated differently for two of our diners. One was covered with broccolini the other with carrots. Several diners had french fries with their dish, and they were not eatable, overcooked and pasted together with whatever the coating was. Some of the food was good. The onion rings are great, but it suffers from inconsistency.
My wife and I were celebrating a special event, and found Chira's.
The staff was amazing, the food was great, we will definitely be back!
Being downtown parking was a little bit of a challenge, but there is street parking all around.
Sadly, it was typical Salem service. One of eight meals was sent back; meat not cooked properly. Had beer on the menu but didn't have it. Asked for a brandy after dinner and they didn't have any. Server reached across people and didn't provide drink menu; got up and got it myself. If you wanted something you had to flag down a server. Cost was not real high but you can get better food and service for less. I wouldn't recommend not would I go back. Another Salem restaurant going out of business soon. Reed Opera House is great ambiance.
Chiras has been such a pleasure! Wonderful food, each dish has been plated beautifully and tastes delicious. Service has been at or above expectation, very attentive and professional. Also friendly. The ambiance is special and we have noticed each time that the music playing softly in the background has been familiar and fun. We look forward to going back. It is worth the drive from Portland.
This is a great little venue, the architecture, artwork, and ambiance are fabulous. The night we were there, there was a little jazz band that is a little loud for us to carry on a conversation. The food was superb with great presentation. Our wait staff was very attentive. Only Con - it is a little difficult to locate the restaurant if you are unfamiliar with downtown Salem.
It was our first time and we made a reservation for Saturday night. We noted on our reservation that it was our Anniversary. We found the food to be excellent, but the service was not. It was not very busy and there seemed to be plenty of staff, but it took a LONG time to get our drinks. The bread was not brought until AFTER we finished our soup & salad - which is also when our appetizer arrived. We rarely saw our server. If you worked on the service and made your customers feel a little more special (A Happy Anniversary would have been awesome!) you'd have a 5 star review!
great food and service. We have been there twice now and will be back for sure
Great food, service, music. Highly recommend
We felt welcomed right away. Service was warm, fast and friendly. The appetizers, meals and desserts were wonderful and beautifully presented. This will be our special occasion 'go to' for years to come!
Excellent food and service. The chefs really understand how to prepare and season the food properly.
Great atmosphere and good service and delicious food. They had a jazz band playing and were very good.
Service was as bad as any I experienced. Waitperson forgot to bring drink or deliver an appetizer. After 45 minutes no food was served and we were told waiting for food was to be expected and normal. Our party had theater tickets and had to eat fast and actually find someone to process out check so we could leave. I doubt we will ever return.
Good food. Nice place. Service was great ! For sure going back
Staff are very friendly and accommodating.
This was our third visit and this time we took our family from England to celebrate my sisters 60th birthday.
She ordered a steak medium rare with fries and garlic mushrooms. The steak came medium. And the chef burned the garlic on the mushrooms. She must have misunderstood the wait staff because it came with no fries. She had requested a salad as an appetizer- not realizing it was fries or a salad, even though the salad did come out with the rest of the appetizers so she had to wait for an added order of fries to come before she ate her steak. Her husband, her son and herself ordered creme brûlée’s for dessert. Hers and her husbands came with no custard under the brûlée. It was just flamed sugar. I did bring the wait staff over and showed her what was wrong. She was very embarrassed by it and immediately requested two new ones.
Unfortunately, this meal soured our evening celebration for her birthday a bit. Hate to suggest a restaurant to people and it not go well.
Food was very good and the servie was outstanding. My only complaint was that the menu discriptions were overly complex and misleading. It was a little weird walking through the empty retail space to get tot the restaurant - but once inside the restaurant it had great ambiance
The steak was good, but slow to be served. The fingerling potatoes and broccoli were tasteless. Bread plates were brought out and 10 minutes later the bread arrived and not the best bread. This was our second poor experience at Chira’s. The next booth had a family with a young unruly child and this did not help, parents and wait staff made no effort to correct the situation or move guests to other tables.
Appetizers and dinner were fresh, hot and delicious. Server was very attentive
Food was fantastic! Atmosphere is charming and intimate. Overall this place is great for large or small groups.
The food was delicious and the waiter made everything sound wonderful and he was very attentive. Nice setting and the price was every reasonable for a downtown restaurant. Would definitely go again and have already recommended it.
Our family moved here recently from southern California where we dined out very often and had excellent choices that were always outstanding. Chira's is the only restaurant I would rate on the level we are used to from our past location. I think the pricing is very good, service is always the best and they have a great menu...and the Happy Hour is great!!! If you are looking for fine dining this is the very best in Salem.
Had a lovely time, our server was amazing, attentive and we were very pleased. The food was amazing and will go again when we visit Salem
Lighting is too low which makes to food look not as appetizing. I ordered the crab and artichoke ravioli and was not impressed. When it came to the table, all you saw was sauce. The ravioli was super super hot inside but the rest of the sauce was not the same temperature. It was almost like the sauce was microwaved or something. Plus it was way too much sauce and not enough ravioli to match it. The dish all tasted like one flavor. Also I ordered a Hefeweizen with a lemon, and she forgot to bring the lemon and the beer was slightly warm. We were the only table in the restaurant that was occupied at the time.
Good Restaurant enjoyed it eminsly, we plan on eating there regularly.
Everything was great and there are other things on the menu that I would like to try. I was surprised that the fish taco was one piece of fish cut in two. I should've gotten the three-piece dinner instead. The tacos were good, though.It was just a surprise.
The service and the food were both outstanding! Coming from Washington DC I didn't expect such impeccable attention to detail with such a European I on quality. Every single thing about the experience, from the knowledge of the staff to the flavor and portion of the food we're amazing! I can't wait to come back and visit again. Thank you for a tremendous experience!
Waiter (Mathew) was excellent! The rack of lamb was very good. Would order it again. Ahi was delicious as were the crab cakes.
Beautiful place, nice atmosphere, great food and wonderful service staff. We were a party of 8 and everyone enjoyed everything about this place, they were very happy to have been introduced to Chira’s Restaurant. We will definitely be coming back.
This is the second time my husband and I have eaten here. The food is delicious. The staff have excellent customer service, and the atmosphere is relaxing. I will be coming back again. Love this place! They even have gluten free pasta.
We truly enjoyed our dinner at Chira's. We will be back. We did the 3 for $30 and felt we got good value for our money. The flat iron steak was superb. My husband said his ribs, although delicious, were a bit tough. The service out of the kitchen was a bit on the slow side, but we were in no hurry and were there to enjoy a relaxing meal.
The food was incredible and pricing very reasonable. We were disappointed in the service as it took 1 hours and 20 minutes for the food to arrive. It was Father's Day brunch but there were only a few other tables. I believe they were just understaffed and we will definitely give them another chance.
The atmosphere was pleasant with very comfortable booths There were also many tables available for large groups. The wait staff were very friendly and attentive. The food was very good and plentiful. That night was our anniversary and we were treated with a wonderful creme brulee. We will definitely return for more.
The server who took care of us when we first arrived told us that there was no happy hour on Saturday but we could order drinks from the Happy hour menu. The server that came to us next told us no when we tried to order the drinks.....her attitude was not the best. I think your servers should all be informed for something as simple as the Happy hour question.
I want to say that I like your restaurant very much and when anyone asks me about a place to dine, which is often, I always say you are the best in Salem!!! and I mean that.
Service was slow. Food was average, but shrimp was really good. We'll come back again to see if it is better. Made multiple comments that this was a birthday on app and it wasn't acknowledged or brought up.
The wait staff attentive and responsive. Food was great.
Great food and very enthusiastic staff. Prime rib was amazing.
We LOVE the restaurant. Easter brunch was awesome, tight quarters, but wonderful! Moms Day not. Great wait-staff, but for our 3:00 resv time, no fruit, rice dry (but tasty), salad dressing bottles dripping with goo, dessert table almost empty. Then I watched the gentleman at the carving station fill a plate for himself using his personal fork get food off platters, licking it clean again, then using it to get food from another platter. Glad I had already gotten my food. We were disappointed. Seemed like 3:30 was time for the employees to eat instead of filling the food tables....then paid $32 per plate. But this will not keep us from the restaurant's regular hours/menu.
Mother’s Day brunch
Food was great, but the service was subpar. Took forever to get our appetizers and our server wasn't exactly friendly.
Have been there several times for lunch and dinner. Always good service and great food!
It was fantastic! The food was fantastic. The waiter was fantastic.