Chase Restaurant

4
429 Reviews
$30 and under
Italian
Chase Restaurant, a Santa Barbara institution since 1979, is conveniently located at 1012 State Street in the Theater district and showcases a classic elegant Italian décor with an intimate interior bar and an outside patio with high top seating overlooking State Street. Chase Restaurant features the finest meat, seafood and pasta dishes, as well as traditional Italian desserts. Signature dishes include Chicken Piccata served with Fettuccini Alfredo, Eggplant Parmigiana, Veal Valle de Ostra, Penne Carbonara and many more. This warm, romantic Italian restaurant offers a global wine list boasting many Santa Barbara wines which are curated to pair with the bold, rich flavors of classic Italian fare. Custom cocktails featuring spirits blended with seasonal ingredients as well as Italian and craft beer are offered as well. There is free parking in the rear of the restaurant off Anacapa Street.

What 429 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
3.9
service
4.2
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
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OT
OpenTable Diner
Central Coast
2 reviews
Dined 5 days ago
Overall3food5service1ambience5

We love chase and come here often, but service this last time was absolutely terrible. We had a 7pm reservation, we were sat right away and bread and water were brought right away... after that we didn’t see not one waiter/waitress for 20 whole minutes. Then what seemed to be a “manager” was standing at table next to use chatting it away with the guests the entire time we had been waiting for service. Finally he walked away after 20 minutes and then the HOSTESS came up to us and apologized for the wait, and took our order. Our appetizers, drinks, entrees, salads came out all at the same time and it was very very overwhelming.. It is unfortunate because they had at least 4 waiters on duty and not one could acknowledge that we had been sitting there waiting except the lovely hostess.

VA
ViviA
1 review
Dined 6 days ago
Overall1food1service1ambience2

We had reservation for 730pm we were not seated until 8 and it took at least another 10 minutes to get a waitress and that happened because we asked for water. Dressing for salad came out after we were almost done w the salad. My food was not good (spaghetti and meatballs). My husband liked his lasagna. Would not recommend.

M
Moile
Central Coast
2 reviews
Dined 6 days ago
Overall5food5service4ambience4

Everything was delicious as usual did a nice job with ambience

OT
vipOpenTable Diner
San Francisco
1 review
Dined on February 16, 2021
Overall1food2service4ambience1

Sucks. Not worth it. Way to many options on State Street that are great to ever consider this place. I could have cooked a better meal on a camp stove. Terrible value vs the food quality and overall experience. I never post about a restaurant unless it's that bad. Not sure how other people give this place 5 stars because my standards are pretty low when eating in a tourist area and this restaurant exceeded them.

LL
LeeLee
Los Angeles
6 reviews
Dined on February 15, 2021
Overall1food1service1ambience1

Will never recommend or go there ever again!

OT
OpenTable Diner
1 review
Dined on February 14, 2021
Overall2food5service1ambience3

I had a reservation at 7:45 for two and could not get seated until 8:45. They had told me they 9 people ahead of me which was ridiculous, what was the point of a reservation if I still had to wait. Had to complain to manager to finally be seated. Food took 45 min to come as well. Great food and environment, just bad service.

OT
OpenTable Diner
Central Coast
1 review
Dined on February 14, 2021
Overall4food5service5ambience5

Food was great & amazing. Servicer was kind and outgoing.. wait was a bit longer than expected

OT
OpenTable Diner
Los Angeles
1 review
Dined on February 14, 2021
Overall1food2service1ambience2

Despite having a reservation, it was 45 minutes before we were sat - and that was only after I inquired with the hostess. The hostess was incredibly rude and lied about trying to call us when our table was ready. It’s Valentines Day yet the dining area was littered with old Christmas decorations and a half dozen deflated helium heart balloons. Our wedge salad appetizer took 30+ minutes to arrive and our entrees came out room temperature. I will never go back here again.

OT
OpenTable Diner
Central Coast
1 review
Dined on February 14, 2021
Overall2food3service2ambience4

Waited over an hour even with our reservation. Food came out really delayed. From our arrival we spend about two hours before we got to eat. Totally understand the busyness of a holiday and covid but unfortunate outcome with reservations.

L
Lynda
Central Coast
4 reviews
Dined on February 14, 2021
Overall5food5service5ambience4

Even though we had a reservation at 4:45, we were not seated until 5:30.
However, our Server, Raquel was prompt, informed, pleasant and
gracious. The food was delicious, plentiful and everything we wanted.
I think, the reservation desk was doing the best they could in a difficult situation.
(Apparently a Valentines' day reservation overload).
The outside dining was very festively decorated and we had a lovely time.

FB
FredB
1 review
Dined on February 14, 2021
Overall4food5service5ambience5

Excellent over the top food, top notch service, ambiance was superb for valentines day
only downside: seems they overbooked the time frame for the reservation. We had to wait a hour and 15 minutes from the reservation time till we were seated.

J
Joey
Las Vegas
4 reviews
Dined on February 14, 2021
Overall4food5service5ambience5

Amazing service and amazing food. I had the lasagna dinner. My wife had the homemade ravioli, and she said it was amazing as well.

This place is highly recommended if you love Italian food.

JE
JEE2nd
Los Angeles
1 review
Dined on February 14, 2021
Overall3food3service2ambience2

The Staff seemed out of sorts. Maybe it was because all dining was on the sidewalk

OT
OpenTable Diner
Las Vegas
1 review
Dined on February 14, 2021
Overall1food4service1ambience1

Si vous n’avez pas le temps, ce n’est pas la peine
1h pour avoir les plats, 1h pour avoir l’addition

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SR
SherryR
1 review
Dined on February 13, 2021
Overall1food1service1ambience1

Very disappointed and angry with my experience. I specially made a reservation knowing it was Valentines Day weekend knowing there would be a crowd. We were seated about 10 minutes after our 8:45 pm reservation. We weren’t greeted until after 20 minutes after being seated. Finally a waiter male, Caucasian short buzzed hair came over in a hurry taking our order. We waited another 30-45 minutes barley was given water and 1 drink. Never saw our appetizer or food. We left after wasting our time. Let me say this place was a joke. The service was terrible and our waiter only apologized once after forgetting our order the first time. When I went in to use the restroom the staff was standing around chitchatting. My husband and I were going to say something but we were so mad & disappointed we decided to leave. Why make a reservation if you’re not going to even get to enjoy the experience & food. It was a JOKE!!!!!

OT
OpenTable Diner
1 review
Dined on February 13, 2021
Overall3food5service3ambience4

Food was great, service was great. The only thing that was unfortunate was that we had to wait 30 min for our table even with our reservation.

MK
vipMKI3
Los Angeles
1 review
Dined on February 13, 2021
Overall1food1service1ambience3

We had a horrible experience. We had to wait over 30 minutes for our table. Upon sitting, the server didn't come to our table for 20 minutes. We ordered right away but the food took forever. Our server was nowhere to be found the entire evening. When the food finally came out it was cold. My food was sitting so long, the sauce had a thick film on top. I ordered the shrimp scampi. The shrimp came out, but I had to ask for the pasta that came with it. The service and food was the worst I've ever experienced. And, for what you received, the food was so overpriced. We will never go back and never recommend this place. I would steer clear of this restaurant.

K
vipKaren
Los Angeles
2 reviews
Dined on February 13, 2021
Overall5food5service3ambience5

Our server was great but she really needed more help!

OT
OpenTable Diner
Orange County
1 review
Dined on February 13, 2021
Overall5food5service3ambience5

Food took a while to get to the table even though that didn’t seem that busy

OT
OpenTable Diner
San Francisco
1 review
Dined on February 12, 2021
Overall1food4service1ambience4

They completely forgot us and it took 25 minutes for someone to take our order after complaining. Then we waited another 25 minutes with no drinks or appetizers we had ordered. Finally complained again and the host was very defensive instead of apologetic luckily a waiter ended up helping us finally get our food, the food was good but waiting for so long to eat ruined the night and our heater lamp was even turned of the point we were very cold.

DK
DavidK
New York Area
4 reviews
Dined on February 10, 2021
Overall5food4service5ambience5

Great dinner!

OT
OpenTable Diner
Yosemite
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

Dinner out with friends

CH
ChristineH
Las Vegas
7 reviews
Dined on February 3, 2021
Overall5food5service5ambience5

I am so glad this restaurant is open again. The menu is the same wonderful Italian fare and the service was great as usual. The way they have their outdoor dining set up, it is actually more comfortable and private than inside.

KM
vipKayM
Los Angeles
15 reviews
Dined on January 30, 2021
Overall4food3service3ambience4

Ambiance and staffs were great. Food was very average.

FD
vipFrequentDiner
Central Coast
32 reviews
Dined on January 30, 2021
Overall3food4service1ambience1

The food is still as good as it was pre-pandemic, but the service was just awful. When I asked for a reasonably warm table, the hostess replied, in a very unpleasant tone , “It’s cold outside. What do you expect? We don’t have heaters at every table”. The server NEVER looked at us after we were seated in an area that was clearly hers. After 20 minutes, we gave up and asked the manager for a server. We saw many other customers going directly to the manager with their service problems. He didn’t seem to particularly care.

OT
OpenTable Diner
1 review
Dined on December 5, 2020
Overall3food3service1ambience3

Terrible service. I won’t be back

DJ
DaynaJ
1 review
Dined on December 5, 2020
Overall5food4service5ambience5

Outstanding ambience outdoors followed up with wonderful service and delicious food.
Hope to return soon for another yummy meal.

KS
vipKellyS
Central Coast
2 reviews
Dined on December 1, 2020
Overall5food5service5ambience5

As always, a meal at the Chase is delicious. The service is over the top and everything was perfect.

k
kovidkid
Central Coast
17 reviews
Dined on November 26, 2020
Overall5food4service3ambience3

Chase has an excellent outdoor space with heat for nighttime dining. We are eating outdoors at night because due to severe business restrictions in place, we have to. The old standby dishes are still there and still quite good. Flatbread was excellent. The highlight was dessert: pecan cheesecake and the cannoli. Don't leave without ordering at least one of these.

F
vipFoodie
San Francisco
237 reviews
Dined on November 26, 2020
Overall3food3service4ambience3

Our outdoor table did not have a heater and we were cold. The food was good and great value though and our server was very nice. My favourite thing was the music they played and the Christmas decor. So festive! I would definitely return but would request a warmer table. Thank you Chase!

j
jens
Los Angeles
2 reviews
Dined on November 26, 2020
Overall2food2service2ambience4

i called 3 times to make sure they had heaters for my elderly mom for Thanksgiving. They confirmed each time, then when we arrived, the hostess told me 3 times that they did not have anyone available to turn it on, then she finally admitted that they don't turn them on during the day. The turkey and gravy were very mediocre (which was expected because it is an Italian restaurant so I did not expect great food, and the patio was nice purely because they have a prime location and it was a beautuiful day. The waitress was wonderful, but the hostess was uncertain of the protocol and then was very rude to me.

OT
vipOpenTable Diner
San Francisco
2 reviews
Dined on November 23, 2020
Overall5food5service5ambience5

Excellent service!

Report
R
vipRobert
Orange County
54 reviews
Dined on November 21, 2020
Overall5food4service5ambience5

As always, great food and great service. It's nice to see that they adapted well to the state's Covid-19 restrictions.

OT
OpenTable Diner
Central Coast
2 reviews
Dined on November 14, 2020
Overall5food5service4ambience5

Great environment!

J
vipJames
San Francisco
40 reviews
Dined on November 14, 2020
Overall5food5service5ambience4

Might be best menu for Italian on State Street, food quality is great and service cant be beat especially in these covid times

OT
OpenTable Diner
1 review
Dined on November 14, 2020
Overall5food5service2ambience5

Very great dining experience. Food was amazing. Only thing was they seemed busy so they were slow on service. We didn’t get bread till we asked. And they just seemed very scattered. But the food was great !

J
vipJere
Los Angeles
15 reviews
Dined on November 10, 2020
Overall5food5service5ambience5

Chase restaurant is a bright star along State Street. Always great service; always great food; and, always at a great price.

W
vipWell
Kansas City
3 reviews
Dined on October 31, 2020
Overall2food3service1ambience2

Got seated 25 minutes after our reservation. Host staff was rude upon checking in on status as we waited. Then finally were seated inside. The waiter was sitting down with other customers - and we sat there for 10 minutes plus before he approached us. Then screwed up our order multiple times with either him or someone else bringing us someone else's order. Just mass confusion. Food was OK but overpriced. Ambience looked great outside but not good inside as part of the area was being used as a staging area for table settings, etc. Terrible experience.

SB
vipSteveB
San Francisco
20 reviews
Dined on October 26, 2020
Overall5food5service5ambience5

The food was outstanding. Had salmon - cooked perfectly. Our friend is vegan and she was very happy with the choices on the menu. Drinks were excellent and they have a nice wine list. Seating was outside - comfortable - and the weather cooperated. Would definitely come back.

FG
FoodieGirl
San Diego
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Great food and service as always!

FAQs

Chase Restaurant is rated 4 stars by 429 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.