Charter House Grille

Charter House Grille reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Shawn

   Cleveland7 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service was top of the line and the happy hour menu was reasonable. The regular menu is on the expensive side, but the portions were generous.
   

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2. W

   Wanda

   Cleveland5 reviews

   5.0

   Dined on April 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would like to Thank everyone each staff person that was working my 60th birthday was awesome amazing . I will be back with family to have events and make more memories . The food was delicious come out hot no complaints and we had a party of 15 people . Thank you.
   

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3. S

   Sherrine

   Cleveland1 review

   4.0

   Dined on March 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   I enjoyed my experience at Charter House. The service was great. I loved the ambiance. Drinks were okay. Food was good. I really enjoyed the apple crisp. I definitely recommend Charter House.
   

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4. G

   Geoffrey

   Cleveland20 reviews

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We thoroughly enjoyed our dinner experience here. Delicious food, excellent, efficient, unpretentious service —very fun vibe.
   

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5. OT

   OpenTable Diner

   Cleveland1 review

   1.0

   Dined on March 10, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They allow us to book a reservation at a time that they were not open and we were not able to even eat at the restaurant. Did not know they were closed until we got to the actual venue.
   

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6. OT

   OpenTable Diner

   Cleveland9 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing dining experience at Charter House Grille! The food was absolutely delicious, and the atmosphere was warm and inviting. What really made my visit exceptional was the outstanding service provided by Amira. She was incredibly friendly, attentive, and knowledgeable about the menu. Amira made sure we had everything we needed and went above and beyond to make our evening special. It’s not every day you receive service with such genuine care and professionalism. I’ll definitely be back and I’ll be asking for Amira again! Highly recommend this place to anyone looking for great food and even better service.
   

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7. T

   Tenequa

   Cleveland3 reviews

   2.0

   Dined on March 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   The service was good! The manager was kind and informative. Food lacked flavor, very bland.
   

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8. M

   Margarita

   Orlando2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time and the service from the time we walked in the door until the time we left the service was stellar. Our servers KP was so sweet and kind and the food was worth coming back for. A true hidden Gem.
   

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9. OT

   OpenTable Diner

   Cleveland27 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff was very accommodating. Food and drinks were great.
   

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10. G

    GARY N VIP

    Cleveland65 reviews

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 3

    After an hour and a half of waiting for food, we finally left without eating..
    

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