Chart House Restaurant - Monterey

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1. t

   thebirthdaygirl

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined today

   overall4food4service5ambience4

   Our server Richard was the best. Please let him know that we very much appreciated his wonderful service. Thanks

   Report
2. LH

   LindaH

   1 review

   5.0

   1 review

   Dined today

   overall5food5service5ambience5

   Charthouse Monterey is a must go to for a beautiful view, meal and drinks….to bad COVID made them get rid of their wonderful salad bar😡😡…other than that great place…definitely ask for a window seat and try the spicy cucumber vodka cocktail 👏👏👏

   Report
3. F

   Francine

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   fABULOUS BIRTHDAY CELEBRATION - SEATED AT TOP OF ROOM AND VIEW INCREDIBLE . OUR SERVER, MARK WAS DELIGHTFUL. THANKS TO ALL

   Report
4. OT

   OpenTable Diner

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   overall4food5service4ambience4

   Would really have liked a window table but were seated in a booth. When a window table opened up way before we got our food we were told we couldn’t move. No one sat at that table the whole time we were there. It was our 51st anniversary and my husband spent the whole dinner wondering why we couldn’t sit by the window! Not what I had planned!!!

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5. OT

   OpenTable Diner

   San Francisco

   3 reviews

   vip
   4.0

   3 reviews

   Dined 1 day ago

   overall4food3service5ambience5

   Was disappointed in the Lava(less) Cake, must be dormant....

   Report
6. MM

   MarkM

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food2service2ambience4

   Rude incompetent staff. Hostess was so off putting. We didn’t like the first table but wanted to relocate to another table that was open. She gave us some sorry excuse about not overloading the server, which I understand having been in the business for 25 years prior. No one else was waiting and it was the end of the evening. The restaurant was winding down. It was as if the hostess just wanted to make us wait for even questioning the original table. I asked to speak to a manager prior to eventually getting sat. Then a few minutes later the manager comes up and says, “I heard there was a problem…”. Without even asking much about the incident, she just rattles off these excuses to support their choice. I guess I should have guessed that the management was just as incompetent as the hostess. Poor leadership…what do you expect will flow downstream. I was entertaining guests from out of town so rather than ruin the evening I just smiled at this sorry excuse for a manager and let it all go. Thankfully we built a good relationship with our server who was more than polite and professional, We made the most of the rest of the evening, even though the food was subpar for how much you paid. And of course at the end of the dinner, we got no compensation for how the evening started out. What a surprise…. It’s unfortunate how downhill The Charthouse has become. It use to be 30 years ago a nice fine dining establishment, now it’s nothing but poor quality food served by inexperienced staff housed under nice ambiance. I will never go back again.

   Report
7. AK

   AllanK

   Phoenix

   9 reviews

   vip
   3.0

   9 reviews

   Dined 2 days ago

   overall3food3service3ambience4

   Server was a little behind the ball. Heard several other people comment to the same. Salads and soup arrived after main course..

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8. OT

   OpenTable Diner

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 3 days ago

   overall4food5service4ambience5

   Overall amazing food and ambiance but unfortunately we went on a busy Saturday, so even with a reservation we ended up waiting 45mins

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9. PW

   PeterW

   Cleveland

   10 reviews

   vip
   5.0

   10 reviews

   Dined 3 days ago

   overall5food5service5ambience4

   Food ,service and view were great. Was visiting from Ohio

   Report
10. SL

    ScottL

    San Francisco

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food5service5ambience5

    Overall, very good food and service. They even provided us a free desert as we were celebrating our 33rd wedding anniversary where we had our wedding rehearsal dinner in 1989.

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11. N

    Nick

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Our server was amazing. They printed custom menses to celebrate our anniversary. Would recommend for all occasions and the food and drinks… *chef’s kiss*

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12. S

    Smoo

    Houston

    9 reviews

    vip
    5.0

    9 reviews

    Dined 3 days ago

    overall5food5service5ambience5

    The service was outstanding. The views amazing. The food was incredible and fresh.

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13. H

    Happy2dine

    Central Coast

    17 reviews

    vip
    5.0

    17 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    The food was amazing! We had a party of 7 and we had food from Steak, prime rib, fish, salads & soup. Everything was incredible! The service was impeccable! Thank you for a wonderful time!

    Report
14. DS

    DavidS

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience4

    Food, service and atmosphere was excellent. Little disappointed we didn't have a better view since I made a reservation 3 weeks in advance. Portions were a little small for the $ spent. Calamari is a must have.

    Report
15. S

    Skip

    Seattle

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    overall5food4service5ambience4

    Food was great, service was better than average, views excellent. sometimes the noise level a little high.

    Report
16. CC

    CharlesC

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Beautiful venue right over the water. Cannot beat the location

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17. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food4service2ambience2

    We were crammed into a small table with a partial view and lots of foot traffic even though I had made reservations well in advance. Our waiter just had too many tables to cover well. My glass of wine was delivered after I had mostly finished my meal

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18. k

    karrielou

    San Francisco

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service4ambience5

    Location, location, location!!! Stunning views of Monterey Bay. Our waitress was outstanding. There for 80th birthday celebration and staff helped make it special. Only negative was lack of their signature dish cioppino.

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19. JH

    JenniferH

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    Not a single complaint everything was great from the service to the food. Was cheaper and nicer than many restaurants around. Came here with the husband and in laws and for a small vacation and this was the best spot we ate at by far. Highly recommend

    Report
20. FW

    FredrikaW

    Central Coast

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Impeccable...just a wonderful dining experience. Will certainly come back when in town. BTW..I usually do not eat Calamari but I tried them during my dinner and they were absolutely mouthwatering.

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21. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 17, 2022

    overall5food5service5ambience5

    Amazing service from the moment we walked in, until we left. Greeted immediately, found our reservation right away. They were backed up, so we had to wait a bit, but well worth it. They put us in a booth as requested so we could socially distance a bit more. Servers Damian and Rutger (understudy) were fantastic, responsive, friendly, and fun. Food was phenomenal. My wife had filet, I had sea bass. Impeccable. No notes. 10 stars. Werk! One thing. There’s no outside seating. The tables are spaced fairly well, but do keep this in mind. Asking for a booth gets you some social distance and you get to enjoy this 👏🏽PHEN👏🏽OM👏🏽EN👏🏽AL Place! Bone Apple Teeth!!!

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22. SB

    SteveB

    Central Coast

    1 review

    4.0

    1 review

    Dined on May 17, 2022

    overall4food4service4ambience4

    25th wedding anniversary

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23. E

    Elvisjessesmom

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Most expensive place I’ve ever been to but so worth it! Service was amazing and view and hospitality was on point! Thank you Marley! She was our server and amazing!

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24. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Another great experience for us! Drinks and food were great as usual. Looking forward to coming back soon!

    Report
25. K

    Kristie

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Dinner here was incredible. Would love to go back if we visit the area again!

    Report
26. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service2ambience4

    It was for my husband’s birthday!

    Report
27. L

    Leonor

    San Francisco

    8 reviews

    5.0

    8 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    The service was great, main course was delicious! I was a little disappointed with the clam chowder soup, I like my soup piping hot as if it was just poured right from a hot pot, but it was lukewarm. I know some people prefer their soup temp on the warm side, I like mine HOT. The soup was tasty though. The dessert was the best! They said ‘mini’ it was large enough to share for two!!! But of course I ate my own share. Overall, it was a very nice dining experience. I would return the next time I am in Monterey.

    Report
28. OT

    OpenTable Diner

    Charleston

    7 reviews

    vip
    4.0

    7 reviews

    Dined on May 14, 2022

    overall4food4service5ambience5

    Lobster bisque was lukewarm but the rest of the meal was wonderful.

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29. SH

    SandyH

    San Francisco

    1 review

    3.0

    1 review

    Dined on May 12, 2022

    overall3food2service4ambience4

    Very few gluten-free options. Portions are small for the price.

    Report
30. VH

    VacayHI

    San Francisco

    10 reviews

    5.0

    10 reviews

    Dined on May 12, 2022

    overall5food5service5ambience5

    Beautiful views of the water. Pricey but delicious food-the mac nut mahi was delicious and share a hot lava cake. Nice wine selection.Excellent attentive staff.

    Report
31. JF

    JoeF

    1 review

    4.0

    1 review

    Dined on May 12, 2022

    overall4food4service5ambience4

    Jeremiah, our waiter for the Happy Hour area, was superb!!

    Report
32. JL

    JeannieL

    1 review

    4.0

    1 review

    Dined on May 11, 2022

    overall4food4service4ambience4

    Very disappointed that one requested item was not followed through to make the evening a bit special.

    Report
33. H

    Hogiron

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on May 9, 2022

    overall5food5service5ambience4

    Food and service was excellent

    Report
34. C

    Cindy

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food1service5ambience5

    Food was terrible. Seafood overcooked and was cold when it arrived at the table. Soup was like water and the smell in the restaurant was not appetizing. Our server, Garrett, was the only good thing. We will not be back.

    Report
35. GM

    GibboMo

    Central Coast

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service4ambience5

    The bread and calamari kimchee were amazing! Lobster Bisque flavor was very good, but consistency was watery and almost room temperature. Entrees were a mixed bag. Shrimp was overcooked with the linguini dish. Prime rib was perfect. Blackened salmon had a mushy consistency. Key Lime Pie was okay. Had to keep asking for utensils and napkins.

    Report
36. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service3ambience4

    Mother’s Day

    Report
37. JE

    JEFFL

    Central Coast

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    As always, perfect food, fantastic service and amazing views. Love the Charthouse and that is why we enjoy going there.

    Report
38. MH

    MichaelH

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great atmosphere great food

    Report
39. LE

    Luv2EatOut

    San Francisco

    7 reviews

    vip
    1.0

    7 reviews

    Dined on May 8, 2022

    overall1food1service1ambience3

    Service was terrible. Our waitress "went on break" for approx 30 minutes, during which time only runners were working the floor. One brought our meals out - two meals hot, two of them dead cold. We had no silverware. Asked for silverware, did not receive any. Asked someone else, did not receive any. Got silverware myself, from a neighboring table. Sat for at least 20 minutes after finishing meal, before waitress came back on the floor. By then, we had been in the restaurant for an hour and 30 minutes. while we ate, no one ever asked how our meal was, or asked if we needed anything this entire time. The waitress was apologetic, and was very nice. However, we spent $400 - yes $400 on a four-person pre-fixe lunch - cold food, no service, not acceptable. Will never ever go back.

    Report
40. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on May 8, 2022

    overall5food4service5ambience5

    We were at chart House for Mother’s Day lunch, food was very good as always exception of little discolored spinach on my salad. Service was great and GM came around the table twice to make sure everything was to our satisfaction which I thought was very nice.

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