Chart House Restaurant - Dana Point

Reseñas de Chart House Restaurant - Dana Point de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kerry

   Condado de Orange8 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Service was excellent from the wait staff. It did appear the restaurant was over booked. Food was excellent. Waiter was very good.
   

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2. d

   doris

   Los Ángeles1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The Set Menu deal is a great deal, with starter, entree and dessert just about the same price as an entree alone. Services was outstanding.
   

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3. K

   Kat VIP

   Condado de Orange42 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Awful service. We had two tables. Seated first. Second table seated second. Our drinks took 20++ to be out in. Wine came out Kate with dinner. Entire experience was a bust but it was a special occasion. We tried our best to pivot but your server was awful!!!!!!!!
   

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4. J

   Jamie

   Condado de Orange3 reseñas

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   Very disappointing. I hope management can work to ensure better food and better staff training.
   

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5. L

   Liane VIP

   Condado de Orange24 reseñas

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 3

   Our waitress was busy. She tried to be attentive our food was cold .. we had to wait for water service was slow and it was not the type of experience we are used to It was a bday celebration.
   

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6. T

   Terri

   Los Ángeles18 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Love this restaurant and the view. The coconut shrimp was excellent. Happy hour was a great value. We arrived about 5:40 and didn’t get service right away. So there was a rush to get items for happy hour. We wanted to order more but time was up. Customers who arrive before 6 , need to have happy hour honored.
   

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7. M

   Melinda

   Costa central5 reseñas

   1.0

   Comieron en 27 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Worst night ever! Had a reservation at 7:30pm and noted my daughter’s Birthday. When we arrived the place was packed and told it would me 30 minutes wait. My husband check at 8:00pm and was told there were 16 people head of us. I check at 8:20pm and told them my daughter had an early flight, after another 5 minutes or so we were seated. Waiter took for ever and said I heard we had a Birthday. Everything took along time and had to pour or own wine as we ordered a bottle and the waiter just set it on the table. Our steaks were cold and it was 10:30pm by the the time we paid. No manager ever came over to check on us or apologize for the wait, nor did the waiter bring a dessert out for my daughter’s birthday. So disappointed about the whole night experience and don’t expect to return anytime soon.
   

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8. T

   Tara VIP

   Condado de Orange6 reseñas

   3.0

   Comieron en 27 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 3

   First, let me say I think we went on an off-night. We show up a little early for our reservation (10 mins), but we’re sat 30 minutes after our reservation time. Not really a big deal. However, as we’re waiting, the couple next to us are telling us a story how they went to the bar and couldn’t get a drink. Seems like it wasn’t just us and everything was running behind. Our name gets called and…our table already has someone sitting there (this one was overlooking the water view). He takes us back to the waiting area. Comes back for us about 3 minutes later and…that table has someone sitting at it. Third time, he finds us a four-seater table as far as we could possibly get from the view. Ok, fine. Our waiter was really great, very friendly and was able to provide us a lot of info about the menu. However, drinks and appetizer took awhile to come. Entree too. Dessert (which we ordered when we ordered our food to save us time) took awhile. The whole dining experience lasted 3 and a half hours, mostly with us waiting. The food was delicious though. Everything we ate exceeded expectations. The only wait that was acknowledged was how long it was taking for our drinks to come. Others in earshot complained and were given free drinks, etc. Sometimes, it really is the squeakiest wheel. Would I come back again? Yea, maybe. I’m curious if something just went wrong in the service last night and it was a fluke. But, even with how good the food is, if I encounter a similar experience the next time…it’s going to be a pass for me. There’s too many delicious restaurants in the area.
   

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9. M

   Michael VIP

   Los Ángeles8 reseñas

   1.0

   Comieron en 27 de abril de 2025

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   Never got a table despite having reservations, had to sit at the bar
   

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10. S

    Samantha

    San Diego1 reseña

    1.0

    Comieron en 27 de abril de 2025

    1. Global 1
    2. Comida 4
    3. Servicio 3
    4. Ambiente 3

    7pm reservation, seated at 8:30pm Would have left but was son’s birthday and he really wanted Chart House
    

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