Was impressed with restaurant and the manager. Waitress could have been more
attentive! Terrific food, ambiance, and value.
I brought my fiancé here for her birthday. Food was phenomenal with amazing attentive service. Highly recommend
The service was below average. We asked several times for refills, additions silverware etc and it took way too long to get these basic things. Our lobster bisque was cold as well as the mashed orators. For as long as we waited everything should be piping hot.
The hummus was amazing. It was my birthday and we planned on getting the lava cake....,they ran out.
I probably won’t go back
Great restaurant, the food was amazing, the service was amazing. A big issue is coming in from a different state and not knowing this restaurant is not inside The Golden Nugget Hotel and that it is in fact a separate building outside with no access to park unless you are a country club member. So you basically walk through the hotel outside through the pool area and across the street. After we ate our dinner we had to walk the perimeter of the Golden Nugget outside at night to get back into the hotel through the front because the entrance back into the hotel via the pool area was outside and you had to have a key card. Not convenient. I feel like someone should have told us this before we came to visit.
The service, food and overall ambiance was the best we've seen in a long time. I have highly recommended this restaurant to my friends. Great experience!
We ordered a $170 bottle of wine. Not only did they not have a wine chiller for us, they did not have the wine glasses available. I also asked for a birthday cake slice before we ordered food (for a surprise at the end) and it was completely forgotten, we had to wait around even longer (it took awhile to get the test).
Our first visit was amazing! Food was great! Our server, Peyton was amazing and attentive to our needs! The only issue I had was that the sun was right in our eyes at 5:00 pm and we were sitting in a booth. The sunscreens on the windows helped but it was still overly bright for about a good 30/45 minutes and then the sun began to set and it was absolutely beautiful! Overall I give the Chart House a Big High Five! Thank you for taking care of us and we will most certainly be back!
It was our first time dining there and the total experience was wonderful. This could be our new favorite date spot
Food and service was very good
Great Sea Bass! Very fresh!
First thing to address its not in Golden Nugget Casino - its at the golf course either walk it or get a ride at valet. The ride is not advertised so if you aren't knowledgeable you'll hoof it through the pool area etc not a short walk and who wants to exercise before a meal. The reservations were there but business was slow on a Friday. So we were seated quickly. Drinks arrived promptly - largish menu with some odd selections - a lot of burger choices for an upscale type place. Wife had a tuna - I had a fish and chips. Tuna was done nicely with a peanut sauce that I thought would to well on breakfast toast. Mashed potatoes were good - and her wine was a nice addition Pino Gris. I opted for the fish and chips not bad slightly overcooked but not enough to send back to the kitchen - this was a little more brown than golden but everybody likes it different - paired with an old fashioned with a Knob Creek bourbon - not bad at all. Service was good and checked on a regular basis - ordering dessert for a chocolate 30 minutes before it arrives can be off putting. We skipped the dessert. There were other choices but we were pleasantly full.
Is this an improvement over the Country Club - I hope so. A return visit will be in the near future.
The food was wonderful, as was the service. Our waiter was in training and was one of the best servers we’ve ever had. He was friendly, funny, and went out of his way to meet our needs. The food is always fabulous and as each meal came out we ooed and ahed over how beautiful it was. This is one of our favorites in Lake Charles
Loved this restaurant! Great food, great service! We got to sit by the fireplace looking out over the water! It would be great to watch a sunset and eat dinner. Then we went outside and sat by the fire pit. Definitely going again!
It's a lovely restaurant on the golf course. The food and service was very good.
Great view of the setting sun! Great food and service. Will definately return again and will recommend to others. I also like that it was not located inside the casino.
There was a little confusion between host and server as far as who had our table. it took a little while to get our drink order taken but that was the only issue. They also took our appetizer off the bill because they had a little issue when we sat down. Service was excellent. The prime rib and sea bass was unbelievable. Lobster bisque was the best we have had. My wife and I will defiantly be back.
Intimate dining experience overlooking a beautiful golf course.
THE SERVICE WAS A LITTLE SLOW, AND THE RESTAURANT WAS NOT VERY BUSY. OUR PARTY OF 6 WAS SEATED IN THE CORNER AND WHEN THE TABLE NEXT TO US WAS SEATED 3 OF OUR GUESTS WERE BLOCKED IN BY THE TABLE. THE WAITRESS COULD NOT REACH THE 3 DINER AND HAD TO REACH OVER THE TABLE TO SERVE US. THE OTHER TABLE KEPT BUMPING OUR TABLE AND IT WAS VERY UNCOMFORTABLE. THE SERVER SAID SHE COULD NOT DO ANYTHING ABOUT IT. DON'T KNOW IF I WILL RETURN. THE FOOD WAS GOOD, BUT THE OTHER EXPERIENCE RUINED THE DINNER.
Terrible lunch menu.
Booked through Golden Nugget Lake Charles. Did not know that the restaurant was NOT in the casino, but no worries - just go through H2O walk to the back and the Chart House is through the gates. You can also get a limo ride from the Casino to the Chart House.
Beautiful restaurant. Great food - Great service - unreal happy hour drinks. This meal was (in our opinion) better than Vic & Anthony's - by a long way. And at least 1/2 as expensive. We had a filet, a 10 oz prime, a side of grilled mushrooms, a berry mule (drink) and a bloody Mary, all for less than $100 - try to do that at Vic & Anthony's!
Excellent food and excellent service, there could not have been better way to finish our Anniversary/Valentine's Day trip.
Our server Mattie was very attentive and personable. Really enjoyed the atmosphere.
Good Service and Good Food made for a very nice Valentines day lunch
We enjoyed the close location of the restaurant to the Golden Nugget casino/hotel. Also, the staff greeted us warmly and we enjoyed the food, service and ambiance.
My wife's short ribs were very. My prime rib sandwich was average. The ambience was excellent as was the service.
I was very pleased with the meal and service i received. I cant wait to visit this restaurant again. This is a Five Star experience.
Just nothing special every facet was just poor to mediocre. Nothing to trash them about but nothing to praise them for either! Much to expensive for that !
It took a few minutes to get seated, and then a few more to get waited on, but after a slow start the rest of the evening was very pleasant and the food was delicious.
The Chart House has excellent food, and the service is very nice. Out waitperson, Matt, helped us to make selections and was very congenial. I would highly recommend the Chart House to anyone wanting good food, good views, and good service. Ask for Matt; he will take care of you. Michal Stanak is the general manager at the Chart House, and he makes sure that the ambience fits the food. A very nice place to dine.
The Panhandler Burger was wonderful, one of the best burgers I have ever had. The bread was served hot and was very good with the butter and cheese spreads.
The server was distracted by a couple of people at the bar and could have done a much better job.
Great food and service
Must return soon to try more
Great views. Good food. Excellent wine list.
The management team at this restaurant truly understand 'extraordinary customer service'. Every request was met; every need was fulfilled, from beverages to the main course, to the deserts. I would absolute suggest visiting this restaurant, if you happen to be in the Lake Charles area.
We had dinner reservations for 8:45 pm . We didn’t get seated until 9:15pm.
When we were seated . Waitress too our drink order - one was a titos with cranberry and orange juice and the other was just water. she asked us if we’d like some bread and we told her yes. We also ordered appetizers at that time . Appetizers came and still no drinks. Waitress finally came and said they were out of orange juice on property so that was why it was taking a long .... mind you this was like 25-30 minutes after ordering the drink. Then she finally comes back with the drink and water... finally ! She mentioned they had to squeeze fresh orange juice and made it sound like it was an act of Congress to do it.
We ordered our food right after we received our appetizers. And still no bread . Our meals took a very long time to come out . We finally asked about the bread we were offered and she told us they ran out of bread . Not sure why it took so long for our food as it’s not a very big restaurant and most of the customers had already left besides the large party of rowdy obnoxious loud men sitting next to us that had clearly been there a while . Food finally came and it was good .
Before leaving I went to the ladies room before heading to the hotels casino. Restrooms were horrible . No toilet paper and just discusting. There were paper towels thrown in one of the sinks... not sure if there was a reason but was quite tacky.
I’m not one to be critical of things as I know sometimes things are not always going to be perfect , however, I know that this was not the expectations of Mr. fertitta for any of his businesses. There’s definetely poor management going on at this restaurant . We’ve been to his other restaurants and have never had a bad experience like this .
Golden Nugget had a curtesy car sent for us to the restaurant. Everything was very good.
Waitress Maddie is always attentive and intuitive. The view is the best in Lake Charles!
So happy we decided to have brunch there before our drive back home to Houston! Everything including the staff was fabulous!
Excellent service. Food was good but was a little too salty.
Foid was great , Simon was and excellent waiter , stayed close but not to close . Will go back again soon. The view of the sunset was amazing.
This was an anniversary dinner that did not go well. My wife asked for the chopped salad without red onions, and it came full of red onions. It took over 20 minutes from when the waitress picked up our soup and salad, until our main courses arrived. The management walked by ignoring us, until we had our entree's, and then they all had to drop by and ask how was the food. And finally, we pre-ordered the molten lava cake and the order never was put in. Our waitress blamed it on too much noise in the restaurant, when she was the one who made the suggestion in the first place. So, the fish was great, the atmosphere is great, but I don't think we'll be going back. Oh, and we walked over from the hotel, only to find our route back "roped off."