Chart House - Lake Charles
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
a Chart House favorite, herb seasoned and slow-roasted with Yukon Gold garlic mashed potatoes
Prime Rib French Dip*
Monterey Jack, caramelized onions & au jus
Prime Rib Skillet Hash
two eggs sunny-side up, caramelized onions, potatoes, chili hollandaise
Everyone we came in contact with from the hostess, to the waiter and also the manager came by our table was very welcoming, knowledgeable and personable.
We love the Sunday Brunch. The food is amazing,
I definitely give Chart House a 10+ and a must to try.
The atmosphere was great, nice and clean dining area .
Waiter was on point. Kept us up to date on wait time of food.
Mr. Dion amazing manager.
We booked 2 separate tables on 6-12-21 due to not being able to reserve a table for 6. The manager was nice to seat us close to the other party.
The staff or maybe just our waiter Dennis seemed over worked. (He was really nice, cute and funny though.) We sat more than 30 minutes without bread or water. Meanwhile more than 3 parties came after we were seated and had their water and bread right away. My friend wanted some sort of Moscato which was on the menu. She was told there was no Moscato in the house. We asked for another item but it to was unavailable.
I ate all my food even though it was overcooked. I'm a vegan and was initially told they only had a salad for me. I asked Dennis to speak with the chef to see if he can do a vegetable pasta. He stated all the noodles were egg based and therefore wasn't able to make that.
The chef did find a Beyond Meat burger (which I normally don't eat) and made some vegetables. The vegetables were hardly seasoned and the burger was EXTEMELY overcooked but somehow was good enough to eat. I advised Dennis to let the chef know vegan food does not need to be cooked long at all.
The table next to us sent a steak back once or twice so not sure if the chef was new or having a bad day.
Overall the staff seemed friendly and smiled as they passed by with others food.
The bathroom was nice but should have been cleaned properly and stocked with tissue.
I'm not sure if I would go back but will not write it off. They definitely need a few more vegan options. Go try it for yourself. Oh, my friends all did enjoy their food and especially the drinks. I ordered a Shirley Temple and that wasn't even good. I asked for e tea cherries and got one. I guess they were limited on everything that day.
Ambience was establishing. I went for my birthday. We arrived late due to not knowing ex
Food was great! Love the pimento spread that comes with the bread! Best I’ve ever had! Will continue to go back!
The Chart House is a separate free standing restaurant on the grounds of Golden Nugget. We loved the crispy shrimp, chop salad, stack appetizer and crispy pre-meal crackers with pimento cheese. A+++ service from our waitress from Moss Bluff, LA. Sensational service, in fact.
Great food and service
Very slow service. Never received the fruit that was supposed to come with our brunch. Brought out our toast after we had finished our meal and told us that they had no jelly or ham for the toast. Would not return.
Wonderful food and atmosphere!
Wonderful evening food excellent service good, pleasant relaxed atmosphere.
Best service and food at Golden Nugget Lake Charles
Friends getting together.
I would say it was just ok overall. Food was ok. Really liked our server's personality. I think she was a little overloaded/overwhelmed though. Took a long time to get drinks (about 30 minutes) . One salad was forgotten. One entree was forgotten. We think there are better options in the casino area for a nice dinner.
Many menu items not available, waiter had to check on every request .
The food and service were great as always!
Great location, beautiful decor, professional staff, food was great.
Overall great experience
Food was outstanding. Service was even better. Our Waitress was one of the best ever
Awesome evening at Chart House. Met the new manager and staff! Attention to detail and hospitality overflowing :) Food was delicious as always and service was impeccable. So good to see this establishment back up and running.
Very good and loved having one of the original waitresses serve us..... She is the best👏👏
French toast was a little burnt and no powdered sugar on it...
The rest of the meal was great
Worst experience I have had! First when we got there our table was not ready even though we had reservations. Then by time we sat and ordered we were already there for an hour. When our salads came they were terrible! The ceasar dressing had too much pepper and they drenched the salad in cesar dressing! We then waited over an hour for our dinner. We went and asked the waiter whrn was our food going to arrive, the waiter said what do you mean we've already sent your food to the table. I told him no we haven't just received the appetizers. He went to check and brought out our food that was cold. They had forgotten about us. I asked for our food to be warmed up and our plates were taken. Then the waiter brought out our check and I asked am I not going to get my food back hot. He said no, he was told that we weren't going to get our food cause our order was canceled and that they weren't going to charge us for food, just our drinks. Worst experience. Can't believe this is a Landrys restaurant!
The food, service and view were all great. My only complaint had nothing to do with the restaurant. This location is at The Golden Nugget and it was raining but they had no way to get you from the hotel to the restaurant which was located at the golf course. When we asked at the hotel about how to get to the restaurant without getting soaked they gave us a pool towel.
The manager at the restaurant was very nice and said they should have brought us over in a golf cart which he said was how they normally handled those situations.
So happy to have this wonderful place open again
Its nice to have Chart House in Lake Charles, because it provides options to dining. Unfortunately, the quality of the food and service is lacking. Martinis are weak and watered down. The restaurant stopped allowing corkage, and the wine selection is not great. The appetizers are the stars - crab stack is usually good, although lately, the mangos have been unripe; bacon wrapped shrimp are okay, spinach artichoke dip was also okay (not sure where the crab was). The steaks are also passable, but the seafood - mahi, salmon, etc- are fishy and dry. The scallop and shrimp wee netter than the fish, but i'm not sure what their secret is to making scallops fishy. The service is also somewhat spotty. Its not a very big restaurant, but we often had to wait 5-10 minutes to find our waiter.
After being seated and receiving water our server inquired about drinks. We ordered a bottle Markham Merlot which she brought cold. Red wine should not be served cold. We refused the bottle. She disappeared and didn't return. After waiting 20 minutes more we observed the sommelier carrying a bottle and stopping at several tables. We believed that he was carrying the bottle of Markham while it warmed up under his arm. We left as after 30 minutes our server had not returned to give us an explanation of whatever was happening.
Great place. our first time there. The manager was super nice and made us feel special. We will definitely go back!
Nice quiet relaxing ambiance. Very good service and delicious food.
Vodka tonic drink was served with tonic syrup running low, tasted more like club soda. Waiter blew our comment off!
Croutons in caesar salad were soggy.
Mashed potatoes were cold, fish was over cooked - very tough!prime rib was over cooked to med well instead of med rare.
Will not order the same thing again.
It was our second visit back after the reopening and I could not believe it was better than the first! We were a little early for our reservation and sat down at the bar. David the bartender was great, making sure we lacked for nothing during our wait. He even stopped by our table after we were seated. Talk about going over and above expectations! We were greeted by Cassie who remembered us from our previous visit. She also checked on us often to make sure we were being well taken care of, even following us out the door as we left to return to the hotel. She is so warm and made us feel so special. Our server was Brooke who was excellent. I changed up my meal a bit to accommodate my diabetes and she perfectly relayed that to the chef. AND it was served exactly as I requested and was wonderful. Excellent food. Manager also stopped by several times. So glad you all are back and even better than before!!
After arriving early for our seating, and thus enjoying a cocktail at the bar. A decision was made to stay bar side which by far was the best decision we could have made. GREAT SERVICE GREAT CHAT GREAT BARTENDER!
The food definitely wasn’t where I expected it to be for the price. I really just didn’t think any of the food was that great. Service was decent and the restaurant was nice but food was really lacking. The spinach crab dip was meh. The coconut shrimp was good but it wasn’t better than other coconut shrimp dishes I’ve had at other places. I wouldn’t get it again. Our chocolate lava cake came out completely cold the first time. A second one was brought to us and it was warm but the inside still wasn’t totally warm like you would expect a molten cake to be. Vic and Anthony’s is much better in my opinion.
Dion made sure our experience was exceptional. Definitely will dine there next time we are in Lake Charles.
Wonderful experience! Dion is doing a great job managing the Chart House!
We had great food. Great service. Overall a super experience
Disappointed. After waiting 45 minutes for food, ran out of club sandwich, food was cold, and not very good. New menu was lacking.
All of our brunch entrees were excellent - roast beef sandwich with au jus, steak and eggs, french toast, & kobe bacon burger. 2 of the 4 appetizers on the menu were unfortunately not available as that's what we wanted (crab dip and bacon wrapped shrimp).
Great Place, reasonably priced, nice view, great service.
Outstanding as always! Thank you!
The Sunday Brunch was amazing as always; however this visit, the service was a bit slow, That being said, the restaurant was extremely busy and our waiter was handling the situation as best he could, since they may have been short-handed.
That will definitely not deter us from coming back to the restaurant.
You can order delivery directly from Chart House - Lake Charles using the Order Online button. Chart House - Lake Charles also offers delivery in partnership with Postmates. Chart House - Lake Charles also offers takeout which you can order by calling the restaurant at (337) 508-4110.
Chart House - Lake Charles is rated 4.4 stars by 604 OpenTable diners.
Chart House - Lake Charles does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.