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Charlotte's W5, Ealing Broadway, Greater London

Charlotte's W5

4.1
4.1
800 Reviews
£25 and under
British
Charlotte's W5 is a celebration of craft and provenance where we make your day, every day.

Awarded Bib Gourmand 2017, The Good Food Guide 2017 and Shortlisted Restaurant and Bar Design Awards 2016.

Our food menu takes you through the day from breakfast to dinner. Your favourite breakfast and brunch dishes are served daily from 8 am-3pm and from 12pm an exquisite selection of starters and mains are served.

The Conservatory Bar is the perfect spot to meet with friends over coffee or enjoy after-work drinks whilst our Stable Block provides stylish, high top tables that lend themselves perfectly to evening drinks and nibbles. Superfast WiFi and multiple plug points also mean you can work from Charlotte’s throughout the day.

PLEASE NOTE: We accept payment by debit cards, credit cards, AMEX and Apple Pay but not by cash or cheque.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

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Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British
  • Hours of operation
    Daily 8:00 am–11:30 am
  • Phone number
    020 3771 8722
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Ealing / Ealing Broadway
  • Parking details
    Please see our website for more information: http://charlottes.co.uk/w5/getting-here/
  • Public transit
    Train station Ealing Broadway
  • Additional
    Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

What 800 people are saying

Overall ratings and reviews

4.1
4.1 based on all time ratings
  • 4.1Food
  • 4.1Service
  • 4.2Ambience
  • 3.7Value

NoiseModerate

800 Reviews
  1. MaTo

    London

    1 review

    1.0

    1 review

    Dined on December 6, 2019

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We booked a table which was confirmed but when we got there the restaurant was closed due to flooding. I know these things happen but what would have been useful is to tell the booked customers that their table would not be available asap. This way we won't be going door to door to nearby places to see if they can accommodate a party of 5 on a Friday night in December...

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  2. Hannah

    London

    1 review

    1.0

    1 review

    Dined on December 5, 2019

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The restaurant is currently closed so opentable should never have allowed this booking to go ahead - we turned up and the restaurant was shut due to a flood..... I have been to the restaurant before though and it was great - I am really annoyed with opentable though....

    1 person found this helpful

  3. Aliceb

    London

    7 reviews

    1.0

    7 reviews

    Dined on November 29, 2019

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We made a reservation and turned up to find a note on the window to say there had been flooding and the restaurant was closed as a result. Very sad that this happened as know how stressful this can be but am wondering why customers who had booked weren’t alerted.

    2 people found this helpful

  4. OpenTable Diner

    London

    8 reviews

    2.0

    8 reviews

    Dined on November 20, 2019

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Charlottes W5 used to be one of our favourite places to eat and to entertain friends but recently things seem to have gone a bit wrong here. When we arrived we were told that most of the fresh fish dishes were not available because the supplier had not delivered - possibly a worrying sign?The sweet potato gnocchi were not good, the other mains were ok. The service however was very patchy and not up to standard for the prices they charge, in my opinion. it wasn't busy but we had to attract attention to order and ask for the drinks menu twice. Chips were forgotten, coffee was forgotten, the staff looked harassed. On the plus side, the starters arrived promptly and were good (although for some reason the Caesar salad was not available? Odd) and the waitress offered a free pudding in exchange for one plate of uneaten gnocchi. We may return ourselves but regrettably I don't think we'll be taking the chance of inviting friends there again.

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  5. CeliaM

    Bath

    1 review

    3.0

    1 review

    Dined on November 15, 2019

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    Underwhelming for the price. Lovely setting but staff are overstretched and the food is overpriced.

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  6. healeymike

    London

    9 reviews

    2.0

    9 reviews

    Dined on November 13, 2019

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    Quiet Tuesday night. Given a dark table in corner made darker still when lights were over dimmed. Difficult to read menu. Service VERY patchy - spent a lot of time trying to attract attention whilst bar team studiously avoided eye contact and tapped away at phones. GRRR. Food pretty good, pricing ok. If they pick up the service levels could be a cracking place.

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  7. WilliamM

    London

    1 review

    4.0

    1 review

    Dined on November 13, 2019

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Fantastic value lunch menu. Food, wine and atmosphere that you expect from a ££££ restaurant, with a bill that you could easily run up in Pizza Hut. I would not hesitate to recommend it.

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  8. Janina

    London

    4 reviews

    4.0

    4 reviews

    Dined on November 9, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Rather too much raw onion with octopus starter but Manager appreciated the feedback as this was a new dish. Slightly too much butter in my risotto but otherwise excellent. Great evening overall. Outside area looked very welcoming too.

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  9. OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on November 4, 2019

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great it’s just a tad bit expensive

    1 person found this helpful

  10. OpenTable Diner

    Dallas

    2 reviews

    1.0

    2 reviews

    Dined on November 3, 2019

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Made reservation. Gave credit card. Travelled hour across London. We walk in and they said we are closing early. Disappointing.

    Is this helpful?

FAQs

Charlotte's W5 is rated 4.1 stars by 800 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing
Google Map for Charlotte's W5

Dickens Yard, Longfield Avenue, Ealing Broadway, Greater London W5 2UQ

Additional information

  • Neighborhood
    Ealing / Ealing Broadway
  • Hours of operation
    Daily 8:00 am–11:30 am
  • Price
    £25 and under
  • Cuisines
    British
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Please see our website for more information: http://charlottes.co.uk/w5/getting-here/
  • Public transit
    Train station Ealing Broadway
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Bar Dining, Bar/Lounge, Beer, Chef's Table, Cocktails, Counter Seating, Full Bar, Non-Smoking, Patio/Outdoor Dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
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