Charlie and the Chocolate Factory Afternoon Tea at One Aldwych

Charlie and the Chocolate Factory Afternoon Tea at One Aldwych reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rebecca

   Hampshire2 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Disappointed with the lack of theme/ theatre. Expected more. The most theming was in the toilets with pictures from the books and the books from way back when. The food was nice but only one part was presented in a themed way. The service was peculiar with one person bringing out, then it waiting for someone to bring to the table. Seemed very slow between each course/ plate coming out. Approx 20mins. A themed centre piece, pictures of the story around the restaurant or projected and themed music would have made a difference. Even the staff with a ‘ hint’ of theming would have added to the overall experience. A lot of money for what is offered.
   

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2. N

   Nina

   London1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful afternoon tea experience with my 11 yr old daughter❤️
   

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3. m

   marion

   London1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   perfect attention to detail and table service. did think the dining area would be more themed but did not spoil the experience. waiter was superb and professional London prices for the experience but thoroughly enjoyed it
   

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4. P

   Peg VIP

   Denver10 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such a great experience!! A “special” Sweet treat on Thursday for high tea at Charlie & the Chocolate Factory! It was SO good. The servers were amazing. The food & treats were outstanding.
   

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5. J

   Judi

   London2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful! Tremendous service and attention to dietary requirements. Very generous refills. All round 5 stars!
   

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6. M

   Mark

   London1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   We arrived with high expectations and were immediately met with outstanding and attentive service, which truly lifted the start of the experience. The sweet treats were delightful, with a lovely taste and a beautiful touch that showed care and creativity. However, the rest of the experience fell short. The first savory serving, especially the toast, was a real disappointment and did not live up to what was promised or expected. The ambience and decor, intended to create a “Charlie and the Chocolate Factory” atmosphere, felt unfinished and lacked the magical, immersive feel we had hoped for. Considering the high price point, the overall experience unfortunately did not match the value. Massive praise to the staff – they were the highlight of the visit – but the place has a lot of untapped potential that still needs to be realized.
   

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7. C

   Clare

   Atlanta15 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was good. Service was mostly good- sometimes a little slow but we weren’t in a hurry.
   

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8. A

   Adrian

   London51 reviews

   4.0

   Dined on April 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   First … despite the price and the fact there is a cocktails option this is a kids restaurant. There’s a Charlie and the chocolate factory theme but thats just a facade for charging very high prices for very simple kids food. A few small finger sandwiches and a couple of scones with cream and jam and a final mini desserts make up this mean that will set you back 70-85 GBP. It would be expensive at half that price so the theme seems to allow the excessive pricing. There’s better ways to enthral your children.
   

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9. D

   Danielle

   Essex1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The food wasn't great they need to have more options you don't get any you just get given a set one and we didn't like half the sandwich fillings also the kid deserts are not very kiddie the only thing my girl likes was the candy floss. Also the theme is not very charlie and the chocolate factory it just feels like you are in a normal restaurant they should have some themed music and maybe pictures or something. Very disappointed.
   

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10. A

    Andy

    London3 reviews

    5.0

    Dined on April 20, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a thoroughly enjoyable experience and were very well looked after by our server and the wider team. The food was excellent and the leftovers were beautifully boxed up for us to take home. Will throughly recommend to all our friends. Thank you!
    

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