Chapter One

3.8
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189 Reviews
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$30 and under
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Contemporary American

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Casual
Fun
Located in the heart of downtown Mystic just past the infamous Mystic Drawbridge, Chapter One Food & Drink offers something desirable for everyone! From vegan/gluten free options to dry-aged steaks to fresh seafood, this restaurant and bar has a vibe unlike any other in Mystic. With 24 beers on tap, daily specials and friendly atmosphere, it is a restaurant for all, from family and friends to business meetings to private parties. The team at Chapter One strives to give guests a fantastic experience with top of the line service, an enjoyable experience and excellent food & drink of course! Open for lunch, happy hour and dinner, with nightlife & brunch on the weekends.

We welcome large parties, but do not take large reservations online. For parties of 8 or more, please call during business hours.
What 189 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
4.1
service
3.6
ambience
3.6
value
Noise · Moderate
56% of people would recommend it to a friend
5
4
3
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1
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MH
1 review
Dined on October 31, 2019
Overall3food3service5ambience1

The bar patrons were excessively noisy. We couldn’t even hear our waitress talking to us and have a conversation at our table because of the loud conversations at the bar. There was confusion about the availability of desserts, although the wait help was very good and attentive I would classify the food average

JS
Tampa
220 reviews
Dined on October 27, 2019
Overall5food5service5ambience4

Warm friendly service from Jenitza.
Nice selection of local/regional craft beers.
My wife’s lobster grilled cheese sandwich was amazing.
My brunch was delicious
Look forward to dining again here when we’re in Mystic

CP
New York Area
12 reviews
Dined on October 18, 2019
Overall3food2service5ambience4

Very good service. My partner’s entree of blackened Mahi was so overdone and tasteless. Especially after surgically requesting the fish be done moist and medium. They killed it. My seared tuna was very mediocre.
The wait person was lovely though, and she exchanged the Mahi for a hamburger as my partner was afraid to give the Mahi another chance. He enjoyed the burger and said to me that Chapter One is only good for burgers.

KN
Palm Springs
26 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

This is the 2nd time eating at Chapter One giving it another opportunity. Unfortunately the 1st time we had not so good service, this time it was exceptional. Food has always been excellent.

L
New York Area
11 reviews
Dined on October 12, 2019
Overall4food3service4ambience3

It was fine

M
Washington DC
26 reviews
Dined on October 12, 2019
Overall5food5service5ambience5

This is our second time to Chapter One and we really enjoy the food and staff—dinner is always nicely presented and very tasty! A stand out place!

J
New England
1 review
Dined on October 11, 2019
Overall5food5service5ambience5

A friend introduced us to Chapter One in August & we loved it. We brought other friends to enjoy this great restaurant! Buck a shuck oysters during happy hour is our favorite way to start the evening followed by the stuffed dates which are heavenly! My husband loves the burger, cooked rare as he likes it but rarely receives at many restaurants. Every one was very pleased with their meals. Our server was wonderful!

LB
1 review
Dined on October 5, 2019
Overall3food4service3ambience2

Would recommend for the quality of the food - outstanding. However, the ambience was terrible. Noise so loud the three at our table could not hear each other the majority of the time. Acoustics were awful! It didn’t help that the foursome next to us had two women with the shrillest, high-octave voices I’ve ever heard and they frequently laughed uproariously, drowning out all tables around them. Service was acceptable. Food was outstanding!

SF
New York Area
41 reviews
Dined on September 28, 2019
Overall2food2service3ambience2

We ordered two different salads, they were okay. We had a specialty cocktail, it tasted like straight liquor, even though it was touted to contain several other flavored ingredients. We ordered the Cajun mac and cheese, chicken piccata, and the scallop risotto. The mac and cheese was not spicy, and the cheese sauce had a gritty texture. The chicken was juicy but the sauce needed more capers, and possibly some garlic? My husband said the risotto was good, however it arrived at the table 5 minutes after everyone else’s meals. Dessert was acceptable but nothing remarkable. The music has booming base and is SO loud a comfortable conversation cannot be held.

OT
Orlando
4 reviews
Dined on September 21, 2019
Overall3food5service4ambience1

The music was sooooo loud that we couldn’t even hear the waitress or each other. We wanted to walk out as soon as we walked into the restaurant. I recommend that they turn the music down. After all we went to dinner not a night club.

AT
New England
1 review
Dined on September 20, 2019
Overall3food3service3ambience3

The mussels were good and tender and the sauce it was in was very good. This was the only food we liked. The Caesar Salad was overdressed and the dressing was really strong (floral, yet lemony). It was just greens with hard croutons for the price point would have expected fresh sliced Parmesan and better presentation. The calamari had a thick batter and was very heavy to eat the sauce was okay, but the calamari flavor was lost. The waitstaff had too many tables and were literally running around crazy from table to table. The table set up was very tight where we were originally asked to sit. I could barely fit to get to the seat. There were many tables set up that were reserved for later seatings which were more spacious. The atmosphere of the place is nice, but not stuffy. I would am glad we did not order entrees though as the prices are pretty steep and we only liked a 1/3 of our food.

WU
Philadelphia
14 reviews
Dined on September 14, 2019
Overall3food3service4ambience3

We were enticed to try Chapter One for dinner by the menu that featured a number of vegetarian options and interesting descriptions of entree preparations. The portions were nicely sized and presented well. Unfortunately, they were just ok. The food was a bit bland. The service was very good and the restaurant itself is nice on the inside.

EN
New England
8 reviews
Dined on September 14, 2019
Overall3food3service5ambience4

I had ordered the NY Strip. The steak I was served was substandard but our server knew I was not happy and went the extra mile to ensure it was replaced with it being properly cook. Her name is Janitza (pardon the spelling) but she is a gem! Soup (New England Clam) was luke warm.

OT
New York Area
11 reviews
Dined on September 14, 2019
Overall4food5service5ambience4

Date night, we wanted to try a different restaurant on our way home and stopped in Mystic. Great little town with walking distance attractions. We chose this restaurant because it appears new. Rustic interior, a little bit tight with seating so we chose not to have a high top; we were unfortunately sat at a high top and told we couldn’t have a regular table. Service was excellent, food was excellent, noise level high but the bar and dining area are next to each other. We left pleased with full bellies, could not fit dessert. Cute place.

KF
New York Area
27 reviews
Dined on September 9, 2019
Overall5food5service5ambience5

My wife is gluten free and there were great options here. The scallop risotto was fantastic. And the yellow font tuna was great. We will be back!

S
New York Area
9 reviews
Dined on August 31, 2019
Overall1food2service1ambience1

Very disappointing. Service was very spotty, waits between appetizer and entree, and entree and dessert were twice as long as they should be. Food was okay but overpriced. Feel like this place might be better at lunchtime.

OT
1 review
Dined on August 24, 2019
Overall5food5service5ambience4

Great food and service!

AF
1 review
Dined on August 23, 2019
Overall4food5service5ambience3

My girlfriend and I had a lovely time. The service was excellent and we loved the food. Only drawback was the noisiness of the bar and the coversition to a loud dance club at ten. But the owner was gracious and apologetic about the circumstance.

OT
1 review
Dined on August 23, 2019
Overall3food4service2ambience4

The food was good, however, we waited 55 minutes for our food to arrive. The waitress was attentive. Not sure if we’d return.

R
San Francisco
4 reviews
Dined on August 21, 2019
Overall3food2service3ambience2

Very average. We were the only ones in there. My seared tuna was so stringy I had trouble cutting it with a knife.
Others’ dinners not good either.

AE
New England
6 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

Sat at the bar and had great service and great food.

OT
New England
5 reviews
Dined on August 10, 2019
Overall4food4service5ambience2

Excellent grilled shrimp! Tuna dish just ok. Excellent service! Loud!

CI
New England
2 reviews
Dined on August 3, 2019
Overall3food4service4ambience2

We had a 6:15 reservation. We arrived 10 minutes early. Restaurant was empty. Upon being shown to our table (the worst in the house-table for 2 in a back corner ) we asked for a different table. We were told no other tables were available. We opted for 2 seats at a common high top. When we were leaving the restaurant after dinner, 8 tables were still empty.

KN
Palm Springs
26 reviews
Dined on July 27, 2019
Overall4food5service2ambience5

The food was excellent. Unfortunately, we waited for an hour before our entrees were delivered, so not sure if it was the kitchen or server. However, several parties were seated after us and had their entrees before us. Very disappointing

DE
Birmingham
89 reviews
Dined on July 27, 2019
Overall4food4service3ambience3

We enjoyed our food from the states to the entrees. The service was a bit spotty as our waitress seemed to be very busy. But all in all a very enjoyable meal.

SF
New York Area
42 reviews
Dined on July 26, 2019
Overall3food3service3ambience2

I can’t say I was impressed. The noise level is deafening, we were seated at a table that required us to move it away from the wall to be able to eat, and the staff seemed somewhat distracted. I watched the hostess set and reset the same high-top table 3 times before someone was seated, and stayed, seated at it.
We had the “special” blueberry cocktail, it was nothing special. The bread was good, slightly dry, but the dipping oil was very flavorful.
My chicken meal was dry, the sauce tasteless, and the sides were all but forgettable. My husband had the oysters, one of each type available, they weren’t marked so he had no idea which he liked. He had the pasta and scallop meal, which he said was tasty.

KC
San Diego
1 review
Dined on July 24, 2019
Overall2food3service1ambience2

Food ok
Service very slow with only one person waiting tables

T
New York Area
11 reviews
Dined on July 21, 2019
Overall3food3service1ambience4

Initially attentive service but that didn’t last. Place wasn’t busy yet over half an hour wait for our main courses and no apology or explanation. Two of the meals came in two stages, five minutes apart. Had to ask twice for water refill. Food was OK but not memorable
Won’t be rushing back

L
New England
1 review
Dined on July 20, 2019
Overall5food4service4ambience4

Definitely a place you will want to try if you're staying near or in Mystic. It's location is perfect for a little shopping before dinner & drinks. If you like the night life, you have come to the right spot, as the evening goes on the music becomes louder and the lights become dimmer. The restaurant turns into a club filled with energy! Drinks, dinner, dancing as the night goes on! You won't be disappointed with this choice!

KL
New York Area
28 reviews
Dined on July 20, 2019
Overall5food5service5ambience5

we had brunch here on Sat - it was very good food and service. Restaurant wasnt crowded which was GREAT. apparently they do a nice bar/evening business but dont discount it for breakfast folks.

OT
New York Area
3 reviews
Dined on July 13, 2019
Overall5food5service5ambience5

Janitza was a wonderful server - informative, friendly and attentive. The food was delicious.

Only down side might be the noise on a busy night as I didn’t see any noise-dampening measure taken and it was loud with only a few tables.

KW
Tampa
4 reviews
Dined on July 12, 2019
Overall5food5service5ambience5

Great food. Our server was spectacular. Great time

JP
Washington DC
7 reviews
Dined on July 12, 2019
Overall5food5service5ambience5

Our food was excellent and quickly served! We had the hot lobster roll, scallops and a burger. Each was terrific. Our waitress was also great!

JC
1 review
Dined on June 30, 2019
Overall4food4service5ambience4

Good food at prices expected for downtown mystic. I would def go again.

KA
Las Vegas
23 reviews
Dined on June 16, 2019
Overall5food5service5ambience4

Very enjoyable

SL
New England
1 review
Dined on June 8, 2019
Overall1food1service1ambience2

Due to a "conflict" they gave my table away. Then we went back at the end of the night, for some sort of redemption arc try, got two drinks which were bad, and left.

OT
New York Area
2 reviews
Dined on June 1, 2019
Overall2food2service2ambience2

the food and service was horrible. Wrong appetizer was delivered, service was really slow, and food is not up to par. I ordered a 43 dollar bouillabaisse that had tuna that wasnt fresh at all. it had a funky after taste that i didnt bother touching it. Appetizer was mediocre. Not a meal worth spending 140 dollars on

OT
New England
8 reviews
Dined on June 1, 2019
Overall5food5service4ambience4

It was our First time at Chapter One and we really enjoyed our meal. The food was outstanding. The waitstaff was attentive, as well. We will definitely dine there again when we visit Mystic.

Chapter One
Responded on June 2, 2019

Wow, what a fantastic review... thank you so much! We greatly appreciate you taking the time to leave such great feedback for us. We strive for excellence, from food to service, and are so happy you enjoyed your experience with us here at Chapter One Food & Drink. Hope to see you again soon!

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DC
New England
15 reviews
Dined on May 18, 2019
Overall2food5service1ambience1

The food was great! The service was the worst we’ve had in recent memory. My husband and I were so disappointed that somehow it took 45 after ordering them to get 2 jumbo shrimp from the raw bar- does that even make sense to anyone?!?!?!?

Chapter One
Responded on May 30, 2019

Dawn, It was great speaking with you, and we will most definitely take the appropriate steps in resolving the issues that occurred. We hope to see you back again soon! Best,

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CG
1 review
Dined on May 11, 2019
Overall3food2service2ambience5

We were seated by the open window which was amazing ambiance, but our drinks took so long to come out that we had finished our app for over ten minutes before they came out. My martini was warm and my husband’s drink was watered down from the ice melting. The civeche was too lemony and the scallops were perfect, while the risotto was too tomato-y and also a bit hard— I couldn’t even finish it.