Chapter One

4.2
310 Reviews
$31 to $50
Contemporary American
Located in the heart of downtown Mystic just past the infamous Mystic Drawbridge, Chapter One Food & Drink offers something desirable for everyone! From vegan/gluten free options to dry-aged steaks to fresh seafood, this restaurant and bar has a vibe unlike any other in Mystic. With 24 beers on tap, daily specials and friendly atmosphere, it is a restaurant for all, from family and friends to business meetings to private parties. The team at Chapter One strives to give guests a fantastic experience with top of the line service, an enjoyable experience and excellent food & drink of course! Open for lunch, happy hour and dinner, with nightlife & brunch on the weekends.

We welcome large parties, but do not take large reservations online. For parties of 8 or more, please call during business hours.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 310 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.4
service
4.2
ambience
4.0
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
OpenTable Diner
New England
1 review
Dined 19 hours ago
Overall4food4service5ambience5

Went for Mother’s Day- food was good service was outstanding!

OT
OpenTable Diner
Washington DC
1 review
Dined 2 days ago
Overall5food5service4ambience3

Mother’s Day weekend dinner

OT
OpenTable Diner
New England
1 review
Dined on April 25, 2021
Overall3food3service3ambience3

Compared to other dining experiences in town it wasn’t spectacular but food was good and service was fine.

NY
vipNewYorker
New York Area
33 reviews
Dined on April 25, 2021
Overall4food4service5ambience4

Good food, creative menu, well priced - we had brunch and it was exactly what we were looking for.

JS
JamieS
Washington DC
4 reviews
Dined on April 24, 2021
Overall1food3service4ambience1

Had high hopes, but was disappointed.

Bolognese was very dry and Garlic toast was cold.

Veggie stir fry was good but very expensive for what you get.

Music was incredibly loud, couldn’t have a conversation

The saving grace was the server

Would not recommend.

OT
OpenTable Diner
Chicago
2 reviews
Dined on April 24, 2021
Overall5food4service5ambience5

Good time! Manager and server were personable and attentive

DI
DisappointmentInMystic
New York Area
1 review
Dined on April 24, 2021
Overall1food3service1ambience1

Had a reservation but gave our table away (we arrived early). Sat us outside in 40 degree weather, when asked if would could move inside when a table became available we where declined. Asked if they could turn on a heater and they did, after moving it 15 feet away from us outside. My steak was over cooked, and cold before I was halfway through my meal. My partner asked for no cheese and her meal came load as if extra cheese was added. Waiting staff only visited us three time, once for drinks, once for the order and another for the check. Overall very poor experience.

d
vipdininggirl
New England
36 reviews
Dined on April 24, 2021
Overall5food4service5ambience4

We had a wonderful dinner at Chapter One. Our server was attentive and the food and cocktails were delicious. I loved the vegetarian stir fry. We will be back.

OT
OpenTable Diner
Richmond
5 reviews
Dined on April 24, 2021
Overall5food5service5ambience3

We were a bit frazzled over the local parking. Our waiter was very patient with us while my co-diner managed to park and join me. He was perfectly attentive. The food was good and the calamari is highly recommended!

OT
OpenTable Diner
New York Area
3 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

Great service! Excellent food as always

LG
LucyG
New York Area
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Friendly & accommodating host, great staff. We sat by window. Food was generous and delicious. Bar when you first enter, so.it can bring up noise level. Overall a nice place to eat

OT
OpenTable Diner
Poconos
1 review
Dined on April 16, 2021
Overall2food3service3ambience4

The food is very good but overall my husband and I found it to be quite expensive compared to other places

s
vipsbesq
Central Coast
23 reviews
Dined on April 13, 2021
Overall1food1service1ambience1

Never before in my life have I sat at a restaurant and gotten on my phone to make sure I’d have Taco Bell delivered when I got home. But this is what happened last night. Within the first 5 min, server told us twice she was new. It was her first month. I would’ve known even if she hadn’t told us. But would’ve thought it was her first day. Lots of rookie mistakes from not knowing what was in dishes and not thinking to offer to ask, to asking if we needed anything while we were still waiting for our food, to asking if we wanted more water instead of refilling.
Food was less than mediocre. When I mentioned chicken Swimming in butter and veggie dish that was too sweet, supervisor actually stuck a fork in my food to try it - standing right there in front of me. I felt badly about not paying for either meal so I said I’d pay for the chicken. This dish, where chicken was overdone, asparagus underdone and pasta swimming in butter was $28.
Restaurant looks run down. This was a disappointment not even good enough to call a tourist trap. I cannot figure out why other reviews were good.

B
Bonnie
New York Area
2 reviews
Dined on April 11, 2021
Overall5food4service5ambience5

Our server was wonderful! I wish I could remember her name, Kayla possibly. Food and ambiance also great!

F
Frankie
New England
7 reviews
Dined on April 9, 2021
Overall4food4service4ambience4

Great vegitarian and creative options. Service was great!

OT
vipOpenTable Diner
Chicago
1 review
Dined on April 9, 2021
Overall1food1service3ambience1

Open Table’s menu link is not up to date. Instead of prime, dry aged steaks that your link shows there was a fairly limited menu of bar food. The oysters were good but overall, a major disappointment.

OT
OpenTable Diner
New York Area
1 review
Dined on April 4, 2021
Overall2food2service2ambience3

Went for Easter today wasn’t that busy staff were friendly but they seemed overwhelmed and really didn’t follow up well, the food was mediocre expected more from Mystic but it was okay it’s like a good bar spot not a restaurant for your family. Everything took a while so just be patient.

OT
OpenTable Diner
Seattle
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

Excellent service and experience. The music was great too

OT
OpenTable Diner
Washington DC
1 review
Dined on April 3, 2021
Overall4food2service5ambience5

The food was probably not their usual based on reviews I’ve seen, but the service was outstanding and they really tried hard to make things right.

OS
vipOliviaS
New England
4 reviews
Dined on March 27, 2021
Overall4food4service5ambience4

Much better service this time from our previous Valentine’s Day dinner date . We will be back !

DT
vipDavidT
Toronto
23 reviews
Dined on March 27, 2021
Overall5food5service4ambience5

The food is outstanding. We especially appreciate that breakfast is available all day. And deserts are first-rate. We did notice the restaurant seemed a bit understaffed in mid-afternoon. Be patient, the food is worth the wait.

OT
OpenTable Diner
New York Area
2 reviews
Dined on March 20, 2021
Overall4food3service4ambience4

The service was great and our table was ready as soon as we arrived. It was very busy and loud though. I was a little concerned about the social distancing between tables. The food was good it could have used a little more flavor though.

WI
WendyI
New England
1 review
Dined on March 13, 2021
Overall4food5service5ambience4

I made a reservation for a table to have a good dinner while celebrating a new job opportunity. I made the reservation a couple of days ahead of time to ensure we would get a table on a Saturday night in downtown Mystic. When we arrived the host was very kind but informed us that our reserved table is still being occupied and asked if we would take a bar seat. I said yes because I didn't want to wait, even though I made a reservation. Sitting at the bar wasn't terrible, the bartender was super nice and we were able to easily order our drinks. It was just a big letdown to try and have a nice dinner and then get sat at the bar next to a loud and rambunctious group of guys and to also see open quiet tables in the back of the restaurant that we could have been sat at before the bar seats. Really brought down the celebratory feel of the meal and the whole point of us going out to eat that night. I just wish if someone is still eating at the reserved table then they should be encouraged to finish so we can get our table or Chapter One could make accommodations for us to have another table. Overall, the food was great, the drinks delicious and the service of food was fantastic; I just wish our evening wasn't ruined by sitting at a bar.

TC
TylerC
1 review
Dined on March 7, 2021
Overall5food5service5ambience5

Outstanding food, friendly and welcoming wait staff, and delightful ambience for a Sunday morning brunch. Will definitely return! 4/5 stars for value only because I felt the $25 carafe of mimosas was a touch light on the champagne, especially compared other mimosas I have had at other establishments. But, I understand it's a business and can't just be giving away alcohol! Otherwise excellent experience!

M
vipMarti
New York Area
24 reviews
Dined on March 5, 2021
Overall4food5service5ambience2

First time at Chapter One. Took advantage of “Mystic Restaurant Week”. I ordered off the regular menu. My husband ordered the 3 course meal for $20.21. The food and service were excellent. But the music was too loud. And the conversation at nearby tables was very loud. More like a bar atmosphere. It felt too crowded for COVID times.

OT
OpenTable Diner
1 review
Dined on March 4, 2021
Overall3food2service5ambience4

Special wasn’t worth it. Left there hungry and paided $28.

ML
MysticLocal
1 review
Dined on February 26, 2021
Overall3food2service4ambience4

Food was plain but good, service was great and the setting was very nice

F
vipFoodie
New York Area
9 reviews
Dined on February 21, 2021
Overall4food4service4ambience4

Great service! Food very good. Good vibe!!

J
Jeff
1 review
Dined on February 21, 2021
Overall2food1service4ambience4

Bloody Mary was great but brunch was overcooked eggs and home fries. Eggs were ordered over-easy and they came out solid. The home fries were potatoes cubed very small so I am sure it did not take much to over cook them. Most of them were burnt but I sifted through them to find just a few that were eatable. I will not go back.

E
Emce
New York Area
2 reviews
Dined on February 20, 2021
Overall2food2service3ambience2

This was not what I expected given the high ratings on open table.

The experience overall was very mediocre. I got a pasta dish which was $28, but really just OK at best - not much flavor at all. Garlic bread was basically just lots and lots of butter. My wife's experience was similar to mine - she got the cajun chicken pasta, which she found way too spicy. We didn't recall seeing a spice warning on the menu.

On the plus side (I guess), portions were huge and I took home plenty of leftovers. The server was relatively attentive to us. We saw plenty of people around us who seemed to be there more for drinks. It definitely seemed like the ambience was geared more towards a bar (loud club type music). For dinner, we will likely not be back

AH
vipArielleH
London
14 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

Here on vacation with our 4yo son and they were lovely. Happy Hour $1 a shuck was sooooooo good.

OS
vipOliviaS
New England
5 reviews
Dined on February 14, 2021
Overall2food2service1ambience3

My husband and I booked Valentine’s Day reservations in the middle of January on open table wanting to try out a new local restaurant . We arrived at 5:30 for our reservation just for the hostess to tell us that they were backed up and we had to wait . She originally said we would get a call in 20-30 mins when our table was ready . At 6:20 we got a call . When we finally did sit down, it took a good 15-20 minutes for a waitress to even come over to our table. When we asked for the regular restaurant menu she told us that the only one available was a pre -fix. We had no idea that the only menu available for the night was the pre- fix. The regular menu was what caught our attention in the first place . We placed our orders and waited for our drinks to arrive . We didn’t receive our bottle of wine for at least 45 mins . The waitress said she “ completely forgot “. When we finally started munching on our appetizers our entrées came out no less than 10 minutes afterwards. Instead of bringing them back into the kitchen to keep warm the woman placed them on a table next to us stating that they were “piping hot and would still be warm by the time we got to them . “Thankfully , we picked up our dinner plates right away and finished what we could on the apps. My husband ordered a filet cooked medium for his entree and could only eat half because of how rare it was cooked . For a new restaurant that we wanted to try to give our business to we were definitely completely disappointed .

HM
HollyM
New York Area
1 review
Dined on February 13, 2021
Overall4food5service3ambience3

Really nice decor & food was amazing. Drinks were very good & priced fairly.
However, the restaurant was crowded which made us a bit uncomfortable due to Covid. Tables were very close to each other. After our meal, we chatted with some shop owners and they said that Chapter One was regularly crowded.

CS
CatherineS
New York Area
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

It was our first time in Mystic. The food was great. Payton was amazing and helpful. Definitely will come back again.

JN
JuliaN
New England
1 review
Dined on February 13, 2021
Overall4food4service5ambience5

Great atmosphere & great service but my card was overcharged. Didn’t notice until we left. I should have been much more careful in reviewing the bill my husband paid for because they charged us an extra $30.

AS
AdamS
New York Area
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Brunch was fantastic! Service and food was too of the line.

FK
FranK
1 review
Dined on February 12, 2021
Overall5food4service4ambience4

Nice atmosphere, great Happy Hour prices on appetizers and drinks, great service

A
Ambiencefoodservice
New England
16 reviews
Dined on February 10, 2021
Overall4food5service5ambience3

Local place 'been nthere several times pre & late Covid. We choose weeknights as less crowded as
Mystic is still a busy destination- even in February- esp on wknds! Caught tail end of happy hour before dinner...nice pinot grigio & cab offered by glass.
Christina (very welcoming/ fun) little dynamo managing bar & booths & tables. Cozy & dim but techno beat a bit loud for us (to be fair not so much that we asked to have it lowered- probably would have not been a priority!)
Food yummy! Loved my salmon w crispy spinach & roasted potatoes & hub enjoyed stir fried veggies on rice.
All were respectful of masks & well spaced tables made us feel very safe- even our request for corner high top was honored. We'll be back again. ...lucky locals🥰🥰

OT
OpenTable Diner
New York Area
4 reviews
Dined on January 30, 2021
Overall4food5service5ambience4

The service and food were amazing! The music was a little loud and the tables weren’t as spaced out as I would’ve liked, but everything else was wonderful.

DT
vipDavidT
Toronto
23 reviews
Dined on January 23, 2021
Overall5food5service5ambience5

The menu offers a good mix of consistently well-prepared food. You have to ask about the desserts, but they are also very worthwhile. We'll be back.

FAQs

You can order delivery directly from Chapter One using the Order Online button. Chapter One also offers takeout which you can order by calling the restaurant at (860) 245-4123.

Chapter One is rated 4.2 stars by 310 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.