Catello's Italian Art Cuisine - Indy

Reseñas de Catello's Italian Art Cuisine - Indy de comensales del restaurante. Basadas en valoraciones recientes.

1. f

   firebugs999

   Indiana19 reseñas

   4.0

   Comieron en 1 de enero de 2023

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Considering the ongoing lack of willing workers that are available our experience was just fine. They were overwhelmed by the New Years Eve crowd mainly because of several groups camping out at their tables. Our server (bartender), Stephanie was awesome and cared about making sure we were happy.
   

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2. I

   Indymom

   Londres4 reseñas

   1.0

   Comieron en 1 de enero de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We arrived and sat for 20+ minutes and never had a server come to the table. We were sat by the door that opened and closed all the time. We went to the front desk and requested reseating as I was very cold and just got over a virus. They refused to reseat us. When we decided to just leave there were 20 people out front with reservations and waiting to be seated…10 more people outside. The woman at front desk was very rude and told people if they were not happy they could just leave. They had clearly overbooked the restaurant and had insufficient wait staff that were totally overwhelmed. When we checked in there was a very unfriendly sign that said a party of 2 should not stay more that 45 minutes. Of course, we never saw a wait staff after 20 minutes when we were there. This is our first visit to this restaurant in about 1 year. We will not be back!
   

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3. JJ

   JoeJ

   Indiana3 reseñas

   1.0

   Comieron en 1 de enero de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   staff were totally overwhelmed by the number of guests, totally overbooked, seated in a very noisy room, no service, not even water for 20 min, then told by hostess that if we didn't like it we should leave, which is what we did and will not go back
   

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4. JG

   JayneG

   Indiana11 reseñas

   4.0

   Comieron en 1 de enero de 2023

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   This was our first visit. We were greeted by the hostess and told we had to wait a few minutes because people were lingering at their tables. I believe we were seated within 5 minutes of our reservation time. During that 5 minutes a LOT of people began arriving and filled up the entry way. Heard lots of complaining about not being seated at reservation times. Also had 2 different couples come out of the small room to the left of reception complaining about how cold the room was. We were ultimately seated in that room and could confirm that every time the restaurant front door opened it shot a burst of cold air into that room. It was cold however we overlooked it. One couple got up and walked out. Our server, Katja, as well as the food, were the definite shining stars of our experience. We will try Catello's again. Just maybe not on New Year's Eve again.
   

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5. PV

   PhilippeV

   Indiana2 reseñas

   1.0

   Comieron en 1 de enero de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Appalling in all aspects! One of the worst culinary experience of my life, and I’ve been to a few restaurants in my lifetime. We booked a reservation for New Year’s eve dinner to find out the Castleton location was closing and the whole night went downhill from there. Indecent wait, subpar food, pathetic service. Avoid at all costs the Pendleton location. Despicable all around!!!
   

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6. TI

   TIMH

   Indiana1 reseña

   3.0

   Comieron en 1 de enero de 2023

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 1

   Angela was taking names of people who had reservations at the entrance. We, along with several other parties, had reservations at 7:45 and evidently the earlier seated parties were still lingering at their tables causing a large crowd at the entrance waiting to get in. Angela got frustrated and became very condescending with all of us, saying that if we don't like it we can leave and go down the street! She was very rude and projected a very bad image for your restaurant. Your espresso/coffee machine was broken and we were unable to get coffee after our meal - not good for New Year's Eve.
   

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7. TG

   ThomasG

   Indiana3 reseñas

   4.0

   Comieron en 1 de enero de 2023

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   We dined at Catello's Italian Art Cuisine Indianapolis location with two other couples on New Year's Eve (12/31/22). All of the avaiable tables were filled. Much to our surprise we learned that they were closing the Indianapolis location the following day. To their credit, the quality of the food was still very good and the staff, who were largely faced with losing their jobs at the close of the evening, were friendly and very attentive. The food service was slow but that was entirely attributable to being understandably understaffed. Accordingly, we highly recommend that you try their Pendleton, Indiana location, which we intend to do!
   

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8. T

   Tracy

   Indiana2 reseñas

   2.0

   Comieron en 31 de diciembre de 2022

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

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9. OT

   Comensal de OpenTable

   Indiana1 reseña

   3.0

   Comieron en 31 de diciembre de 2022

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Shrimp scampi was bland. Three of the clams or mussels in the mixed seafood pasta were not open. Never should have been served. The tomatoes on Caprese salad lacked flavor. Hardly any basil on the salad. I loved the atmosphere of main dining room but food was not impressive especially given the price point.
   

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10. KH

    KathrynH VIP

    Indiana10 reseñas

    4.0

    Comieron en 31 de diciembre de 2022

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 4

    New Year’s Eve dinner for two. Service (Brie), food, and ambiance very nice. Only negative was being told after we were seated our table was good for 1 hour due to holiday and other reservations. Didn’t feel rushed but aware of time and checked my watch a couple of times. A big part of timing is restaurant service. Will return.
    

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