Casa Tua Aspen

Casa Tua Aspen 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. w

   weber VIP

   Cleveland10則評論

   2.0

   在2023年10月16日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 4

   We had an 8:45 reservation thru Open Table. When we sat down we were told the kitchen was closing and the waiter listed the things they did not have...why did they take this reservation? They did not even refill our water...sadly out of habit we tipped 20%. I would never go back or recommend Casa Tua but I will say the tables were nicely set and the cavatelli was good.
   

   請問這對你有幫助嗎？

2. GN

   GuillermoN VIP

   London1則評論

   5.0

   在2023年10月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   On of my favorite restaurants in Aspen. Always great, never disappoints!
   

   請問這對你有幫助嗎？

3. AR

   AmyR

   Jacksonville11則評論

   5.0

   在2023年10月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We eat at the Miami location a lot and this one edges them out just a little
   

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4. JR

   JuliaR

   Denver1則評論

   5.0

   在2023年10月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We love Casa Tua and eat here every time we are in town. The food is delicious and creative, the ambience is charming and the staff are friendly and endlessly attentive without being obtrusive.
   

   Casa Tua Aspen已於2023年10月4日​回覆

   Thank you for the kind words! We hope to see you again soon
   

   請問這對你有幫助嗎？

5. KD

   KatiDidIt

   Denver6則評論

   5.0

   在2023年9月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food here was so good that we returned for lunch the next day and my daughter got the same dish (Ricotta Cavaelli). For dinner, I had the Homemade Buccatini Cacio e Pepe and for lunch, the Prosciutto e Mozzarella panino. The Cacio e Pepe was amazing. The panino was good but the fries had a strange taste to them, like they were fried in oil that had been used for something else with a strong flavor. We sat both inside (for dinner) and outside (for lunch) and the ambiance was lovely both times. I bit more formal-feeling at dinner, although I was wearing a pair of cut-off jean shorts and no one batted an eye at my casual attire. For the portion sizes, the prices felt a bit high, but I suppose that is to be expected in Aspen. The fall colors were gorgeous, so the views from the outdoor seating area at lunch were spectacular.
   

   Casa Tua Aspen已於2023年10月4日​回覆

   Thank you so much for the kind words. We hope to see you again soon!
   

   請問這對你有幫助嗎？

6. JB

   JoshuaB VIP

   Orange County3則評論

   2.0

   在2023年9月21日用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 1
   4. 氛圍 3

   Had dinner here a few nights before and was outstanding. Brought our friends this time and arrived on time at 9pm … as we walked in we were greeted and they told us we had 5 - 10 minutes to order as the kitchen was closing What a joke! I advised online it showed they were open until 11pm and why would you allow us to book a 9pm reservation at kitchen closing tjme and he responded that all of Aspen will be asleep before 11pm? Very off putting…. We made the best of it and our server was actually lovely and did what she could to make the meal enjoyable and not rushed but it was and out of her control. Management handled this terribly and lost our business for the future. Back to Acquolina from now on, they would never treat us that way. We redirected about 5 couples at our hotel to Acquolina instead of casa tua. UPDATE with emails: On Sep 26, 2023, at 12:58 PM, Predrag Jovanovic wrote:  I will do it personally, And you are absolutely right about that. Q From: Josh and Jen Brown Sent: Tuesday, September 26, 2023 1:41:17 PM To: Predrag Jovanovic Subject: Re: Dinner at Casa Tua Thank you for your email. It would be nice if your team could remove the public response on open table, that response states I booked at 8:30 pm, and then your team accommodated my request to move it to 9pm (complete lie) and also states I dined there until 11:45pm?? That public response is ridiculous! I replied to that but it only allows a private response now and so on open table it looks like my complaint is not valid and paints me in a bad light On Sep 25, 2023, at 12:23 PM, Predrag Jovanovic wrote:  Good afternoon Mr. Brown, My name is Predrag, and I am the general manager at Casa Tua. First, I understand all your frustrations regarding your experience with us and our response to your review. I want to apologize for all of this. Regarding our response to your comment, I would also like to apologize. It was a mistake on our end; we should have communicated with our manage
   

   Casa Tua Aspen已於2023年9月25日​回覆

   Hello, While we do regret that you had a negative experience with us, we do want to clear a couple of things up. Your reservation was originally scheduled for a half-hour prior to when you actually arrived at the restaurant. Our manager on duty did in fact tell you that we would have absolutely no problem accommodating you, and that you could sit and dine with us as long as you wished, however, with our posted hours as closing at 9:30PM, it is perfectly reasonable to have politely asked to expedite your food orders, as you did arrive late, quite close to our closing time. As it shows here, you did end up dining with us until 11:45pm that evening. There is nowhere online that shows our hours as closing at 11pm. We are glad that you enjoyed your food and your server provided great service.
   

   有1​人認為這對他/她有幫助

7. OT

   OpenTable食客 VIP

   Las Vegas4則評論

   5.0

   在2023年9月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great overall - great service and experience. The food is outstanding!
   

   Casa Tua Aspen已於2023年9月22日​回覆

   Thank you for the kind words! We hope to see you again soon.
   

   請問這對你有幫助嗎？

8. OT

   OpenTable食客 VIP

   San Francisco1則評論

   5.0

   在2023年9月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was solid. Could have been slightly warmer. Wines overpriced by 20 percent
   

   Casa Tua Aspen已於2023年9月12日​回覆

   Thank you for the kind words and thank you for your feedback!
   

   請問這對你有幫助嗎？

9. D

   Dth2131

   New York City1則評論

   5.0

   在2023年9月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Incredible. Don’t miss out. Food is unbelievable. Service is impeccable.
   

   Casa Tua Aspen已於2023年9月12日​回覆

   Thank you so much for the kind words! We would be happy to have you as our guest again.
   

   請問這對你有幫助嗎？

10. OT

    OpenTable食客

    New York City11則評論

    2.0

    在2023年9月4日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 5
    4. 氛圍 1

    Sitting a table of children at 8:30pm next to our table was not ideal. They ruined the ambience as they were singing and shouting the entire time. Food is sub par nothing special
    

    有1​人認為這對他/她有幫助